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Free Rein, Chicago, IL
0

Free Rein

4.1
4.1
238 Reviews
$30 and under
Contemporary American
Situated on the doorstep of historic Michigan Avenue, next to St. Jane, Free Rein is a an American brasserie celebrating Chicago’s diverse food biography.

Monday - Friday
Breakfast 7:00am - 11:00am All Day Dining Menu 11:30am to 10:00pm

Weekends
Saturday Brunch 7:00am - 2:00pm All Day Dining 2:30pm to 10:00pm
Sunday Brunch 7:00am – 2:00pm Bar Menu 2:30pm to 9:00pm


For reservations, feel free to email: freereinreservations@stjanehotel.com

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Contemporary American, American, French

  • Hours of operation

    Breakfast Mon–Fri 7:00 am–10:00 pm All Day Dining Mon-Fri 11:30 am-10 pm Sat 2:30 pm-10 pm Brunch Sat-Sun 7 am-2 pm Bar Menu Sun 2:30 pm-9 pm

  • Phone number

    (312) 334-6700

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Executive chef

    Kristine Subido

  • Neighborhood

    Downtown / Loop

  • Cross street

    E Wacker Place

  • Parking details

    Valet

  • Public transit

    State & Lake

  • Additional

    Beer, Cafe, Cocktails, Counter Seating, Full Bar, Non-Smoking, Wheelchair Access, Wine

What 238 people are saying

Overall ratings and reviews

4.1
4.1 based on all time ratings
  • 4.2Food
  • 4Service
  • 4.2Ambience
  • 3.7Value

NoiseModerate

Sort by

Filters

  1. A

    Aev375

    1 review

    3.0

    1 review

    Dined on February 23, 2020

    overall3food2service2ambience5
    Food was incredibly plain and disappointing for the price. I had high expectations, but it seems they spent most of their investments on interiors rather than their menu and food.
  2. SD

    SarahD

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on February 16, 2020

    overall2food2service1ambience2
    Service was horrible. The waiter didn't know anything, couldn't answer a single question. Never brought coffee that we ordered. Mixed up one of our meals -- asked for a different side, didn't get it right or apologize or fix. Ordered an espresso shot, he came back with a cappuccino. Would never recommend to someone.
  3. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on February 16, 2020

    overall1food1service1ambience1
    We had reservations for last Saturday at 6pm. We arrived and found out the restaurant was closed down for a party. When we told an employee we had reservations, he went to get a manager. The manager never showed up. We received no notice there was a party. We did not eat there so I cannot comment on the food.
  4. M

    Merrick

    Chicago

    4 reviews

    3.0

    4 reviews

    Dined on February 15, 2020

    overall3food4service2ambience3
    IT was Valentines evening. The restaurant was crowded and well understaffed. Our server was pleasant but had way to many tables. A lot of hard services in the room so a lot of echo sounds. The good. THe food was well prepared and cooked correctly. The plating was very nice.
  5. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    3.0

    3 reviews

    Dined on February 11, 2020

    overall3food4service2ambience5
    The restaurant was beautiful and the food was good. The service started our good but we rarely saw our waitress although it wasn’t busy and also did not have anyone refill our water, which we all needed.
  6. AZ

    AZ563

    Chicago

    12 reviews

    4.0

    12 reviews

    Dined on February 1, 2020

    overall4food4service4ambience5
    Came for restaurant week lunch! Was good but bread seemed stale for the grilled cheese and way too greasy. The dessert portion was very very small.
  7. DM

    DeborahM

    Chicago

    4 reviews

    vip
    2.0

    4 reviews

    Dined on January 29, 2020

    overall2food2service2ambience3
    The food was below my expectations. My grilled cheese had burnt bread (a chef should be embarrassed to send something like that out) and the taste was awkward, cheese was odd and cold. The service was terribly unorganized and honestly most staff seemed like they had never worked in a major restaurant in their lives. The only good part was the staff filling water - they were on it but to the point where it was almost annoying. You took one sip and then were refilling. Huge disappointment.
  8. S

    Scott

    Chicago

    7 reviews

    vip
    2.0

    7 reviews

    Dined on January 25, 2020

    overall2food2service2ambience2
    Too bright. Servers were confused and forgetful. Food was something I could have made at home. I suggest rethinking the entire concept...
  9. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    4.0

    5 reviews

    Dined on January 18, 2020

    overall4food4service3ambience3
    The food was delicious. The service could have been a bit better.
  10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 18, 2020

    overall5food5service5ambience4
    Birthday weekend with friends
  11. JB

    JoeB

    Chicago

    40 reviews

    vip
    4.0

    40 reviews

    Dined on January 15, 2020

    overall4food4service5ambience3
    Too noisy but good service and decent food
  12. OT

    OpenTable Diner

    Chicago

    7 reviews

    vip
    2.0

    7 reviews

    Dined on January 9, 2020

    overall2food2service2ambience2
    Pretty low key everyday sort of place.
  13. PM

    PaulM

    Chicago

    34 reviews

    5.0

    34 reviews

    Dined on January 8, 2020

    overall5food5service4ambience4
    I met someone at Free Rein on a Tuesday for a business lunch. Made a reservation, but didn't need to -- there was plenty of available seating. I really like the menu -- there are a number of selections I'd like to try. They have four interesting salads, interesting side dishes, and a good variety of mains and sandwiches. I had a bitter greens salad topped (optionally) with salmon; my companion had a broccoli salad. Both were delicious. The salmon was cooked perfectly. Service was fast and courteous. I'm definitely going to go back and am telling my co-workers about Free Rein -- our office just moved close by.

    Free ReinResponded on January 24, 2020Thank you for your review, Paul! We're pleased to know you enjoyed your experience dining with us during a business lunch. We hope to see you again soon!

  14. AT

    AusTex19

    1 review

    3.0

    1 review

    Dined on January 1, 2020

    overall3food4service3ambience4
    Food was good, but not worth it for the price paid.
  15. P

    Pearl

    Tampa

    7 reviews

    2.0

    7 reviews

    Dined on December 28, 2019

    overall2food2service4ambience2
    This restaurant is part Is part of the hotel (St. Jane) where we checked in at 9 pm last night. We had dinner at the bar because the place was so empty (clue #1 ). Gem salad with “crispy potatoes” and roasted garlic Caesar dressing was served with potato chips from a bag! In the salad. Dressing was clearly from a bottle and the lettuce wasn’t fresh. We ordered a side of fries - with his burger. Totally over salted. The mussels in a coconut broth had a good flavor but again the toasted bread it came with was too salty. The bartender was great and for some regular bread from the kitchen. I wish we’d sent the salad and fries back to the kitchen.
  16. SS

    SandySam

    Chicago

    106 reviews

    vip
    3.0

    106 reviews

    Dined on December 20, 2019

    overall3food3service3ambience3
    This place is acceptable for a standard working lunch.
  17. M

    Marcia

    Chicago

    53 reviews

    vip
    5.0

    53 reviews

    Dined on December 15, 2019

    overall5food5service5ambience5
    Generous cocktails
  18. MA

    MicheleA

    Chicago

    1 review

    3.0

    1 review

    Dined on December 13, 2019

    overall3food1service5ambience5
    I had the burger. It was dry and cooked well-done. Apparently they don't ask the patron their preference because the patty is so thin. That speaks volumes about quality to me. I would never return.
  19. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    2.0

    3 reviews

    Dined on December 11, 2019

    overall2food2service3ambience2
    Nothing special
  20. AK

    AnnieK

    Detroit

    4 reviews

    3.0

    4 reviews

    Dined on December 7, 2019

    overall3food4service2ambience2
    I wouldn’t go back again. Our server told us he was exhausted, and he really looked the part. I didn’t know whether to feel bad for him or for the poor service we were getting. The restaurant was out of multiple items we placed orders for, which was disappointing. The noise level coming from the bar area was also deafening- we had to scream at each other to communicate at the table! Food that did arrive was good.
  21. M

    Mackenzie

    1 review

    5.0

    1 review

    Dined on November 24, 2019

    overall5food5service5ambience5
    This is now one of my favorite restaurants in Chicago! Great ambiance, food and service. Would highly recommend for a date night or any gathering!

    Free ReinResponded on November 25, 2019Thank you for your thoughtful review, Mackenzie! We're so happy to hear we are one of our favorites!

  22. LU

    LindaU

    Chicago

    12 reviews

    vip
    5.0

    12 reviews

    Dined on November 21, 2019

    overall5food4service5ambience3
    Great food and excellent service. Really special drink. We were celebrating my birthday and they brought me a piece of cake. Nice touch!

    Free ReinResponded on November 22, 2019Thank you for your review, Linda! We're happy to hear you enjoyed the food and thank you for celebrating your birthday with us!

  23. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    5.0

    1 review

    Dined on November 17, 2019

    overall5food5service5ambience5
    The Filipino breakfast was delicious and perfect amount to share.

    Free ReinResponded on November 18, 2019Thank you! Happy to hear you enjoyed it!

  24. TW

    TiffanieW

    1 review

    2.0

    1 review

    Dined on November 3, 2019

    overall2food2service1ambience5
    A group of 10 of us ate at Free Rein for breakfast. We received our food timely, but when it was time to obtain the bill and then pay for our meals, our waitress disappeared. The restaurant was not that busy. The waitress wasn't very tentative to our table after the food arrived. Paying for our meals seemed to take 30 more minutes of our time at the table. The food was just average that morning. Egg sandwich and potatoes were bland. I ate at Free Rein one time before and had a better experience, so I wouldn't say that I wouldn't recommend it. Hopefully it was just an "off" morning.

    Free ReinResponded on November 4, 2019Thank you for your rating! We're sorry to see that the service was not up to the level of hospitality that we take pride in. We will be addressing this with our team.

  25. A

    autumnA

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on October 23, 2019

    overall5food5service5ambience5
    The food was amazing! For lunch time it’s a little loud for a business lunch with a big group but overall great experience.

    Free ReinResponded on October 25, 2019Thank you for your 5 star rating!

  26. OT

    OpenTable Diner

    Chicago

    6 reviews

    4.0

    6 reviews

    Dined on October 23, 2019

    overall4food4service5ambience5
    It became very noisy when the full lunch crowd came in. I love the look and feel though. Good was very good but a touch over priced. The service was excellent. Surpassed expectations.

    Free ReinResponded on October 28, 2019Thank you for your review and we appreciate your feedback regarding the noise level.

  27. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    3.0

    2 reviews

    Dined on October 2, 2019

    overall3food3service4ambience3
    Too noisy in there. Maybe my hearing is bad, but it was hard to hear my guest across the table. Unlikely I go again.
  28. g

    great2eatout

    Chicago

    72 reviews

    vip
    2.0

    72 reviews

    Dined on September 27, 2019

    overall2food2service3ambience4
    I had been to Free Rein a number of times before the chef change, and had always enjoyed it. However, as lovely as the space is, the food is not nearly as good, so we do not plan to return. The service, though pleasant, was with a waiter whom we could not understand. My broccoli salad with salmon was practically all broccoli. No one could eat that much broccoli without suffering gastric distress. My friend’s chicken katsu sandwich was ordinary. And the dessert peach cobbler was fairly tasteless. I am so sorry to report that the changes have not been for the better...
  29. s

    scotts

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on September 26, 2019

    overall4food4service3ambience3
    the char was wonderful and the shrimp appetizers were pretty good. service was in between overly solicitous and non-existent, depending on the minute. big disappointment: dessert (flourless chocolate cake) was advertised as being complimented with 2 sauces and vanilla bean gelato but was served with one sauce, chocolate gelato and no pre-warning or explanation..... hence too much chocolate
  30. OT

    OpenTable Diner

    Detroit

    3 reviews

    4.0

    3 reviews

    Dined on September 26, 2019

    overall4food5service2ambience3
    Service was very poor, restaurant was empty which was strange but the food was good
  31. OT

    OpenTable Diner

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined on September 8, 2019

    overall4food5service3ambience4
    Great meal. Slow service. Beautiful restaurant!!
  32. OT

    OpenTable Diner

    Orange County

    2 reviews

    vip
    4.0

    2 reviews

    Dined on September 7, 2019

    overall4food5service4ambience5
    Breakfast options for everyone and it was so delicious!
  33. s

    susan

    Chicago

    23 reviews

    vip
    4.0

    23 reviews

    Dined on September 5, 2019

    overall4food4service4ambience4
    My friend and I sat outside for lunch. Even with street traffic, it was very enjoyable. We shared the duck confit spring rolls and ricotta gnocchi. The gnocchi were very light and delicious.
  34. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    1.0

    5 reviews

    Dined on September 1, 2019

    overall1food1service1ambience2
    Been here several times, but something has changed significantly, really really slow service, I've had better food on an airplane.
  35. RS

    RS1999

    Chicago

    18 reviews

    vip
    3.0

    18 reviews

    Dined on August 20, 2019

    overall3food3service2ambience4
    Food was solid but not spectacular. Service was a bit slow, had to wait a long time to get our initial order in and had to ask multiple times for extra ketchup, hot sauce, etc. nice space and location.
  36. PS

    PamelaS

    Washington DC

    15 reviews

    vip
    5.0

    15 reviews

    Dined on August 17, 2019

    overall5food5service5ambience5
    Great food. Great staff.
  37. JB

    JuozasB

    Washington DC

    2 reviews

    vip
    5.0

    2 reviews

    Dined on August 15, 2019

    overall5food5service5ambience5
    All good. Nice service, a very good setup for a business conversation.
  38. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on August 12, 2019

    overall5food5service5ambience5
    Loved the selection of music and fresh taste/presentation of food.
  39. V

    Vicki

    Chicago

    32 reviews

    vip
    5.0

    32 reviews

    Dined on August 6, 2019

    overall5food5service5ambience5
    Great breakfast spot without big crowds. I accidentally left my credit card and they were so responsive and friendly about calling me and then keeping it with security until I could come back. Will be back!
  40. OT

    OpenTable Diner

    Indiana

    6 reviews

    5.0

    6 reviews

    Dined on July 21, 2019

    overall5food4service5ambience5
    We had a good experience at Free Rein. I ordered the Steak and eggs and it was ok. The other people I was with enjoyed the Eggs Benedict and the Avocado toast. Drinks weren't available until 11a but it was fine, just not something we were aware of ahead of time.

FAQs

Free Rein is rated 4.1 stars by 238 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Additional information

  • Cross street

    E Wacker Place

  • Neighborhood

    Downtown / Loop

  • Hours of operation

    Breakfast Mon–Fri 7:00 am–10:00 pm All Day Dining Mon-Fri 11:30 am-10 pm Sat 2:30 pm-10 pm Brunch Sat-Sun 7 am-2 pm Bar Menu Sun 2:30 pm-9 pm

  • Cuisines

    Contemporary American, American, French

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    Valet

  • Public transit

    State & Lake

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Kristine Subido

  • Additional

    Beer, Cafe, Cocktails, Counter Seating, Full Bar, Non-Smoking, Wheelchair Access, Wine

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  • Terms of Use
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  • Do Not Sell or Share My Personal Information
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