Franklin Social Kitchen & Bar

3.7
80 Reviews
$30 and under
Contemporary American

Top Tags:

Casual
Franklin Social, at the Renaissance Hotel Philadelphia Downtown, serves up contemporary American dining in the heart of Philadelphia's Old City Historic District.
Gather with friends, family and colleagues, as Ben Franklin frequently did in his time – He was quite the entertainer didn’t you know and enjoy a meal showcasing an attitude that's all Philly. Join us for a craft beer from around the corner, or an award-winning wine from around the world.
Whether you're craving a quick bite or full meal, Franklin Social will bring you the best products and flavors from around the region to entice your taste buds. All of this Philly flair is brought to you by a friendly and engaging team that should make you feel right at home. Franklin Social allows you to take part in a piece of American history, while creating a piece of your own history all in a vibrant, welcoming environment.

Support Franklin Social Kitchen & Bar during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 80 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.6
food
4.2
service
3.7
ambience
3.4
value
Noise · Moderate
33% of people would recommend it to a friend
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JA
JoeA
Philadelphia
14 reviews
Dined on July 13, 2021
Overall3food3service3ambience4

For starters, telling people they open at 7, and then telling everyone to come back at 7:30 is not a nice way to begin.
Temp was colder than it needed to be, server was obviously doing more than she should have and wore it on her sleeve.
Food included one slice of toast on the plate, which is never expected.

WW
WendyW
Minneapolis
2 reviews
Dined on July 10, 2021
Overall3food3service2ambience4

We visited the restaurant at 7 pm on a Saturday night. We were stunned to see we were the only people in the whole restuarant for the first 10 minutes. The bartender almost seemed to be annoyed. Not a great experience.

OT
vipOpenTable Diner
Philadelphia
72 reviews
Dined on July 5, 2021
Overall3food3service5ambience4

It is a good hotel restaurant - the food was okay but not particularly well-prepared. The wait staff was great.

OT
OpenTable Diner
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

Amazing experience and atmosphere

PS
PoppyS
New York Area
5 reviews
Dined on June 18, 2021
Overall3food3service5ambience4

Food was average, service was great 😊

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on June 17, 2021
Overall5food5service5ambience5

Great friendly service, interesting variety of menu items, food was delicious. Nice convenient location.

MW
vipMarianneW
Atlantic City
1 review
Dined on May 6, 2021
Overall5food5service5ambience3

We were there in the beginning of May. It was empty in the restaurant. The food was good and the service was very good. We found the music they were playing to be a bit annoying. It’s pricey. But as long as I have good food and good service I don’t mind.

ED
EllenD
New York Area
5 reviews
Dined on April 1, 2021
Overall5food4service5ambience5

Food was delicious and service was excellent. A hidden gem. Highly recommend!

MG
MargieG
Philadelphia
3 reviews
Dined on February 26, 2020
Overall5food5service5ambience4

The service was outstanding and the food was delicious. A mist enjoyable late lunch on a Wednesday afternoon.

FT
vipFood4Thought
Philadelphia
33 reviews
Dined on February 14, 2020
Overall3food3service3ambience3

Braised ribs with barley risotto was yummy. Spicy shrimp was good not great. Brussel sprouts were over-cooked. Not sure what type of place this restaurant is really trying to be. Wait staff outfits didn't make sense in relation to the ambiance they seem to be going for. Hard to see past it being a hotel-restaurant. A bit pricey for what you get.

GB
vipGabrielleB
Philadelphia
13 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

This restaurant was amazing! It has ample comfortable seating options, great ambiance, and beautiful decor. The staff was extremely friendly and attentive. The food was spot on! We enjoyed the Mac and cheese, deviled eggs, and two different types of salads. Planning to go back ASAP.

UW
vipUWreckMe
Charlotte
1 review
Dined on February 1, 2020
Overall3food4service1ambience3

Nice place, with good food. Our waiter was very confrontational and not pleasant at all.

B
Billie
Philadelphia
6 reviews
Dined on December 20, 2019
Overall3food3service2ambience2

Nice place. It was cold when we were there. Servers didn’t rush you for sure, but it did take a bit of time. Food was ok.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on December 14, 2019
Overall4food5service4ambience5

The food was great and you could tell the staff was working hard. They made it clear when we sat down that food was taking a long time to get made, not sure of it was a staffing issue but they were right. Still a great time.

AC
AnaC
Cincinnati
12 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

Went there for a 3-course Thanksgiving Dinner. It was amazing!

S
vipSuze
New York Area
76 reviews
Dined on October 24, 2019
Overall1food1service1ambience3

Just stayed in the hotel that houses this restaurant and ate two breakfasts and one dinner there. At all meals, half the food was served cold. At dinner, we had to ask for bread and it was stale. Service well intentioned but under trained and inefficient. Would never recommend this to anyone.

OT
vipOutToLunch
Philadelphia
50 reviews
Dined on October 21, 2019
Overall4food4service5ambience4

Pleasant atmosphere, good service, tasty food .I had the club sandwich which was a nice variation on a traditional turkey club. Slightly pricey but good.

MM
vipMaryM
Philadelphia
1 review
Dined on October 18, 2019
Overall5food5service5ambience4

We had a terrific dinner - appetizers were great and entrees well prepared, pleasing, served hot. The service was terrific. It is a shame more people don't try this - the menu is good and everything was delicious. It is a bit noisy b/c there is no break from the bar, but otherwise terrific.

KC
KimC
Baltimore
1 review
Dined on September 22, 2019
Overall4food4service5ambience4

Small restaurant in a good location. There were 7 of us for brunch and all of us loved our food. I had a wonderful salad with avocado and chicken, others had waffles with fried chicken, hamburgers and delicious truffle fries, and breakfast egg type dishes.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on September 21, 2019
Overall5food5service4ambience4

Definitely underrated. Excellent quality!

OT
OpenTable Diner
Philadelphia
7 reviews
Dined on September 20, 2019
Overall5food5service5ambience5

The food was excellent

MF
MelissaF
1 review
Dined on September 18, 2019
Overall5food5service5ambience5

The food was absolutely amazing-- the best burger I've had in years! I highly recommend!

DW
DavidW
Philadelphia
3 reviews
Dined on September 18, 2019
Overall5food5service5ambience5

I went for restaurant week. It was only $20. The food was outstanding.

TT
TomikoT
New York Area
14 reviews
Dined on September 13, 2019
Overall2food3service3ambience2

The bartender and our server were very nice and did a good job but... the drinks were weak and tasted just okay. The happy hour prices were the same as normal prices for food and drinks. The food although good weren't very filling and definitely not worth the prices.

X
Xanderdog
Philadelphia
9 reviews
Dined on September 9, 2019
Overall4food4service3ambience4

Server was a bit curt after I asked where our pretty simple order was. Two moz flatbreads.

M
Magpie
Philadelphia
7 reviews
Dined on July 26, 2019
Overall5food5service5ambience5

Gracious staff! As soon as I entered the Hotel Lobby I was greeted warmly he Concierge. Best service ever! Everyone from the Barman to the Wait Staff were lovely and solicitous. Thank you!

Maggi Kirk

DM
vipDorothyM
Philadelphia
21 reviews
Dined on June 9, 2019
Overall5food5service5ambience5

Great Sunday brunch - best croissants in Philadelphia. The service was excellent (we were in a time crunch to get to the Constitution Center) and our server was kind, helpful and we made it in plenty of time. Starting with a first rate Bloody Mary, everything was tasty and served perfectly. I would highly recommend this wonderful new brunch place.

J
vipJason
Philadelphia
88 reviews
Dined on April 24, 2019
Overall3food4service5ambience2

We went here (place has been renamed and I cannot remember the new name) for breakfast after a night in the city. The staff was super friendly and helpful, and the food was tasty. Unfortunately we happened to be there at a time when an awning was being installed right outside of where we were seated. So the constant noise of a drill going into concrete was not our favorite :) Otherwise it was a good experience.

D
vipDebbie
Salt Lake City
64 reviews
Dined on March 2, 2019
Overall5food5service5ambience5

We were looking for a good meal in a city we are unfamiliar with, and found a gem at Chez Ben! The service was attentive, the food was excellent!

MM
vipMaryM
Philadelphia
2 reviews
Dined on February 15, 2019
Overall5food5service5ambience4

We had a wonderful meal. It is a terrific menu. The server was attentive but not overwhelming. The only downside was the noise from the bar - there was a loud group of four there. I would recommend this for a new place in Olde City.

c
cmcharles
Philadelphia
7 reviews
Dined on January 25, 2019
Overall3food4service1ambience4

The food was good. The service was horrible. The waiter COMPLETELY forgot about us most of the time, his coworkers served us. The place wasnt even filled.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on January 23, 2019
Overall5food5service5ambience4

Enjoyed trying a new place during Restaurant Week. All the dishes had a great combination of flavors. Service was friendly and attentive.

BB
BrandonB
New York Area
1 review
Dined on January 18, 2019
Overall3food3service4ambience2

Good was very mediocre. We also didn't know that the restaurant was located in the lobby of the Renaissance Hotel. Service was good, but prices were high for what we got. Additionally, the temperature in the restaurant was about 60 degrees when we arrived. We literally had to ask to raise the temperature.

OT
OpenTable Diner
1 review
Dined on January 13, 2019
Overall1food2service3ambience2

Not worth it at all!! Basically disappointing diner food!

M
vipMartin
New England
14 reviews
Dined on December 31, 2018
Overall2food2service1ambience3

I made a reservation at Chez Ben to celebrate New Years Eve with my wife and another couple. When we arrived we had to wait for 15 minutes before we were seated, much of that time was spent without having even been greeted. The restaurant was clearly significantly under staffed for the evening so I was willing to overlook the unwelcoming start to the evening. Once we were finally greeted, the hostess gave us grief for confusing her by “standing near the valet stand rather than the host stand”- I’m not quite sure how we’re were supposed to know the difference when neither was staffed, there was no sign, and they were both right next to the entrance to the restaurant. After we sat down we waited for at least another 5 minutes before we were even offered water. Our server was ultimately very friendly and was pretty competent given that he was a bartender by trade. We each opted for the 3 course prix fixe menu: between the four of us we had the lobster bisque, surf and turf, chocolate terrine, scallop tempura, duck breast, creme brûlée and bread pudding. Overall the food was OK, but it wasn’t really worth the price. The deserts were all pretty bad. My wife had a piece of plastic stuck in her chocolate terrine; the creme brûlée was a lumpy custard and had not been brûléed properly. My duck was cooked correctly and was tasty, if not particularly interesting in how it was prepared. The one saving grace was that the cocktails were quite good and they comped two of our drinks in recognition of how long we had waited. It was clearly an understaffed night so I wouldn’t say that our poor experience with the service was typical, however I can’t say that I’d recommend Chez Ben overall.

OT
vipOpenTable Diner
Tampa
1 review
Dined on December 24, 2018
Overall5food5service5ambience4

Christmas eve

ZB
vipZoeB
Washington DC
44 reviews
Dined on December 10, 2018
Overall2food2service3ambience3

Burger was great, beer selection good, but the French fries were soggy and not fresh from the fryer.

OT
OpenTable Diner
Philadelphia
5 reviews
Dined on November 2, 2018
Overall5food5service5ambience5

This is a great place with great service

J
vipJoeseph
Philadelphia
21 reviews
Dined on October 25, 2018
Overall2food1service2ambience2

The food was not very good. They keep changing the menu. Maybe they will get it right at some point. Bring back the french onion soup.

L
vipLaura
Philadelphia
25 reviews
Dined on October 20, 2018
Overall4food3service5ambience3

We didn't realize that the restaurant is part of the Renaissance Hotel, that would have been helpful in locating the restaurant. We were a party of 5, with 3 generations. There was plenty on the menu to please everyone, however 3 people ordered the same dish and it came out looking a bit different on each plate...
Service was very good, friendly, attentive and helpful ... all with a sense of humor!

We enjoyed our time at Chez Ben and would recommend to anyone looking for a casual place to eat or have a drink, before or after the Revolutionary Museum! Great location....

FAQs

Franklin Social Kitchen & Bar offers takeout which you can order by calling the restaurant at (215) 931-4260.

Franklin Social Kitchen & Bar is rated 3.7 stars by 80 OpenTable diners.

Franklin Social Kitchen & Bar does offer gift cards which you can purchase here https://www.giftfly.com/shop/franklin-social.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.