Frankie's The Steakhouse

Commentaires sur le restaurant Frankie's The Steakhouse de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Sheena VIP

   New York City5 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Beautiful experience. The food was delicious and the service was impeccable. Will definitely be back!
   

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2. D

   Dorothy VIP

   Las Vegas5 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Patrick was a wonderful server as usual! Delicious food and drinks.
   

   Frankie's The SteakhouseA répondu il y a 2 jours

   Thank you, Dorothy! We're happy, Patrick, and our menu options impressed you. Your support means a great deal to us, and we look forward to welcoming you back for more delicious experiences!
   

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3. T

   Terry VIP

   Chicago 60 commentaires

   4.0

   Y est allé il y a 4 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   I had the Dover Sole at $62.00 MP was a steal and well cooked and deboned table-side. I had the chopped salad to start which was a healthy sized portion and perfectly dressed. As a side I had garlic mashed potatoes that were a great consistency and very flavorful. The table rolls and butter were exquisite and my Vesper martini was well balanced, strong and cold. The star of the evening was our server, Gamielel. Thanks for a wonderful evening.
   

   Frankie's The SteakhouseA répondu il y a 3 jours

   Terry, we're glad you enjoyed the Dover Sole and your entire dinner! It sounds like Gamielel made your experience even more special. We appreciate your feedback and look forward to welcoming you back for another unforgettable evening soon! We would be happy to share your kind words with Gamaliel.
   

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4. D

   Derryl VIP

   Atlanta5 commentaires

   4.0

   Y est allé il y a 6 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Atmosphere music would be nice with the ambience.
   

   Frankie's The SteakhouseA répondu il y a 3 jours

   Thanks for your feedback, Derryl! We're glad you enjoyed your experience. We do have background music to enhance the atmosphere. We will ensure the volume level is suitable, allowing you to enjoy the ambiance fully. Your insights help us improve, and we appreciate you taking the time to share!
   

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5. C

   Cindy VIP

   Atlanta37 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 4

   Food was good but compared to other steakhouses we’ve been to, it didn’t stand out. The real disappointment was with the service. It was very disjointed from the very beginning where we sat waiting for someone to take cocktail /wine order to all the way to the end where we ordered coffees with our dessert that were never brought to us. A lot of hype for this restaurant that left us very disappointed. 
   

   Frankie's The SteakhouseA répondu il y a 5 jours

   Cindy, thank you for sharing your thoughts with us. We're sorry to hear about your service experience. We strive for excellence, and your insights help us improve. We'll address these issues with our team to ensure a better experience for future guests. Would you be kind enough to provide your server's name so we can talk about your experience and use it to retrain our staff?
   

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6. L

   Latarsha VIP

   Atlanta40 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   First time here and we were celebrating our anniversary. Beautiful restaurant and our wait staff was the absolute best. My husband ordered steak and he said by far the best steak he’s ever had. The only reason I didn’t give 5 stars is because my food was horrible. I ordered the Capprio and it was nasty, even the presentation was unpleasing. I was very disappointed that our waiter didn’t offer another substitute or anything. I left kind of slatted giving our tab wasn’t cheap, but my husband was happy so that’s all that matters. 😳😑
   

   Frankie's The SteakhouseA répondu le 24 avril 2025

   Latarsha, thank you for your feedback and for choosing us to celebrate your anniversary! We're thrilled to hear your husband enjoyed his steak. We are unsure what you meant by " Capprio, " as we do not offer a dish by that name. Could you kindly share the name of the dish so we can provide that information to our chefs for improvement? Thank you for choosing Frankie's. We look forward to seeing you again for a more enjoyable dining experience!
   

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7. J

   John

   Atlanta7 commentaires

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Meagan and Leon were excellent, very attentive, and truly assets to your establishment
   

   Frankie's The SteakhouseA répondu le 23 avril 2025

   Thank you for your kind words, John! We're glad Meagan and Leon made a positive impact during your visit. We look forward to welcoming you back soon! We will gladly share your compliments with Megan and Leon!
   

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8. c

   cynthia

   Las Vegas2 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 4
   4. Ambiance 4

   My husband and I love Frankies. The steaks and food are top-notch, but the Easter buffet today was very disappointing. For $100 a head, we expected Frankie's quality food, but instead, the food was tasteless. The desserts were good, but that was about it. We will not be going to Frankies for any buffets in the future. We will come back for regular dinners since that has always exceeded our expectations.
   

   Frankie's The SteakhouseA répondu le 21 avril 2025

   Cynthia, thank you for sharing your thoughts. We're glad you enjoy dining at Frankie's, but we're sorry to hear the Easter buffet didn't meet your expectations. Your feedback is important to us, and we'll work on improving our buffet offerings. We hope to see you again soon!
   

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9. D

   Don VIP

   Mississippi6 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   It was pleasant, quiet at brunch at 10 am, and plenty filling!
   

   Frankie's The SteakhouseA répondu le 25 avril 2025

   Don, we’re glad you enjoyed a peaceful and satisfying brunch with us! Your positive feedback means a great deal, and we look forward to welcoming you back for another exceptional dining experience soon.
   

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10. D

    David

    Atlanta3 commentaires

    2.0

    Y est allé le 19 avril 2025

    1. Cote globale 2
    2. Nourriture 3
    3. Service 2
    4. Ambiance 4

    Frankie's has long been our go-to spot for special occasions like birthdays, anniversaries, and quarterly nights out. We’ve always appreciated the ambiance, the elevated service, and the attention to detail that justified the premium price point. Unfortunately, our most recent visit left us questioning whether it still lives up to the standard we’ve come to expect. While my wife’s wine arrived promptly, my first drink "new fashion" took what seemed to be 15/20 minutes to arrive with a reminder before hitting the table. There was no mention of the evening’s specials, or the customary presentation of steak cuts. A small but signature detail that sets a steakhouse experience apart. I ordered the special prime ribeye cap (spinalis dorsi), which was frankly underwhelming in flavor and nowhere near what one would expect from a $120 cut. I had also mentioned the wine I’d like to pair with the entrée at the time of ordering, yet it arrived only after following up halfway through the meal. Our server, while polite, was clearly overwhelmed and stretched too thin across tables. After we finished eating, we waited a while for our plates to be cleared, and leftovers boxed. While we appreciated the complimentary anniversary dessert, a kind gesture from management, we were never asked if we’d like another round of drinks or coffee to end the evening. Overall, the was fine but ordinary or lackluster, and the service, which used to be a highlight, felt mediocre at best. We’ve been loyal guests for years and have always felt the experience matched the price. But after a few consecutive visits that have fallen short, we’re no longer sure the value is there. I truly hope Frankie’s finds its footing again, but for now, we may be taking our special occasions elsewhere.
    

    Frankie's The SteakhouseA répondu le 22 avril 2025

    David, we appreciate your candid feedback and are truly sorry to hear about your recent experience. Your loyalty means a great deal to us, and we are committed to addressing these concerns. We aim to provide exceptional service and quality, and we will work hard to regain your trust and deliver the elevated dining experience Frankie's is known for. Thank you for sharing your thoughts.
    

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