Frankie's The Steakhouse

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1. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service2ambience5

   This is THE best steakhouse I've been to in the Atlanta area!! The food was magnificent. Every item we ordered was seasoned to perfection, and the drinks were absolutely delicious. The desserts are to die for!! The mixed berry sorbetti and bourbon pecan pie are heavenly. Even though he was not our waiter, Dylan was fantastic! He paid way more attention to my boyfriend and I than the waiter assigned to us for the evening. I also liked the fact that the General Manager stopped by our table to introduce himself and asked about our dining experience with them. We are definitely coming back to this restaurant soon.

   Frankie's The SteakhouseResponded 3 days agoThank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise.

   Report
2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   The food and service was excellent! However, the Cesar salad was very disappointing because it looked like someone just threw very large romaine lettuce pieces on a salad plate with a few croutons and drowned the so called Cesar salad in Cesar dressing. The lettuce was very pale green and mostly whitish in color, and it was $13 for that salad plate of garbage. I have always received abs enjoyed much better Cesar salads from Longhorns and the Olive Garden. Furthermore, the dinner rolls are always hard as bricks, so they need to come up with some good yeast rolls that are soft and warm or some garlic butter biscuits like Red Lobster! Everything else was fantastic! The steak filets are a bit overpriced, but they are delicious and tender! One last thing, the sparkle cake was very good, too! It was moist, not too rich, and very delicious! I want to personally thank the three servers that made the rest of our meal and evening a very pleasant experience for our 24th anniversary celebration.

   Frankie's The SteakhouseResponded 3 days agoThank you, for choosing Frankie's to celebrate your special occasion! We're so thrilled we made a special day a memorable dining experience. We look forward to your next visit. We're also sorry for the inconvenience with the salad, but we appreciate you for bringing this to our attention.

   Report
3. OA

   OliviaA

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   overall2food4service1ambience4

   It was my husband and I's eighth wedding anniversary. The dinner itself was great, we ordered the Fritto Misto as an appetizer which included calamari, shrimp, and cod - it was very tasty. Then for our mains, my husband ordered the New York Strip, while I ordered the Rib Eye. We had the mashed potatoes and brussel sprouts for sides. The meal was good overall, but being that my husband and I had filled up on the appetizer, I barely took more than 3 bites of my steak (which was quite large might I add). My husband ate only about half a quarter of his. We intended to just take it to go since we were already quite full before our main courses arrived. Our waiter was nice and conversational, he brought out a slice of cake for us to celebrate our anniversary, so we asked him to wrap up our main course for us to go and we had a couple of bites of cake - then that was wrapped up too ( it was a huge slice). Another waiter brought out or to go bag and we paid, then left. Once we got home, we realized that the waiter did not include our main course in the to go bag, and only included the cake. We were REALLY disappointed about that because we were looking forward to enjoying the rest of our $200 meal later at home. When we discovered that our food was missing, I called the restaurant, but could not reach anyone, so I left a voicemail. No one ever called me back. Again, it was not a great way to end our night. I really would like to give this restaurant more stars, but the food was way too expensive to not receive what we paid for.

   Report
4. JD

   JamesD

   Atlanta

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   overall5food5service5ambience4

   Great service by Audiel! Fantastic support by the mgmt team. Husband is on a knee walker. Hostess sat us at a table in the back of the restaurant (hard trip for my husband; not the smartest or best choice for a handicapped patron). On the way out, Audiel took the time (on his own accord) to clear an exit path for my husband. Great server! Great Manager. This is one of our favorite places to eat.

   Frankie's The SteakhouseResponded 3 days agoThank you for your review! We're delighted to know our team provided you with exceptional service and you enjoyed your dining experience with us!

   Report
5. JB

   JeffreyB

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Probably the greatest food I ever had at any restaurant.. Frankies set the bar real high!!!

   Frankie's The SteakhouseResponded 3 days agoThank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise.

   Report
6. AM

   AnaM

   Atlanta

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   overall3food3service3ambience4

   We have dined many times at Frankie’s. The place was really busy. It seemed that our server was over worked. He was very pleasant, but we did not get the best service. Long wait for cocktails and wine. We were never offered another drink. The food was ok, not up to your standard. We ordered onion rings and broccoli. The onion rings were not up to par, and the broccoli was cold. We asked for some dressing for the broccoli, and it never came, after requesting it two times. The steak was good, but came out raw. We ordered medium rare, and it did come back the second time prepared correctly. We were disappointed in the experience, after having many wonderful meals in the past.

   Frankie's The SteakhouseResponded 3 days agoThank you for your feedback, we’re sorry to hear about your experience. We’ll be sure to inform our management team.

   Report
7. OT

   OpenTable Diner

   Atlanta

   4 reviews

   5.0

   4 reviews

   Dined on January 27, 2023

   overall5food5service5ambience5

   Every meal there is memorable. Attentive service, great atmosphere, delicious fresh food & creative cocktails….we don’t need to go to Buckhead anymore. We love Frankie’s!

   Report
8. AM

   AmberM

   Atlanta

   1 review

   5.0

   1 review

   Dined on January 25, 2023

   overall5food5service5ambience5

   I’ve enjoyed every experience at Frankie’s The Steakhouse, I always look forward to coming back and dine with you all! Your food and service is very outstanding!

   Frankie's The SteakhouseResponded 3 days agoThank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.

   Report
9. P

   Panda

   1 review

   5.0

   1 review

   Dined on January 25, 2023

   overall5food5service5ambience5

   The steaks are delicious especially with black truffle butter. We enjoyed the Seafood Tower, fried lobster as appetizers. When our food was brought out the sides were equally as wonderful. The fried potatoes, asparagus, lobster mac n cheese and brussel sprouts a great pairing. So many options to choose from you almost want everything.

   Frankie's The SteakhouseResponded 3 days agoThank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise.

   Report
10. SH

    SamanthaH

    1 review

    5.0

    1 review

    Dined on January 25, 2023

    overall5food5service5ambience5

    It was our first time there. It was awesome. No complaints.

    Frankie's The SteakhouseResponded 3 days agoThank you so much for your review! We're thrilled you enjoyed your dining experience with us!

    Report
11. TM

    TerrenceM

    Atlanta

    19 reviews

    vip
    5.0

    19 reviews

    Dined on January 25, 2023

    overall5food5service5ambience4

    Totally and thoroughly enjoyed both the food and the service. Was celebrating a birthday with a party of seven and received top notch service.

    Frankie's The SteakhouseResponded 3 days agoThank you TerrenceM for choosing Frankie's for such memorable occasion! We're honored to have been able to make that special occasion a memorable dining experience. We're so thrilled our team provided you with exceptional service and made your visit so special. We hope you make us part of your traditions and we have the privilege to serve you for many years to come.

    Report
12. M

    Marty

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on January 23, 2023

    overall5food5service5ambience5

    Food and atmosphere were excellent! Chris and others provided excellent service. All was perfect for our 46th anniversary dinner. The only regret was not getting a steak. We are having them tonight and didn’t want them two meals back to back. I got the lamb chops and they were excellent. Will definitely come back to get a steak.

    Frankie's The SteakhouseResponded 3 days agoThank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise.

    Report
13. OT

    OpenTable Diner

    Atlanta

    140 reviews

    vip
    5.0

    140 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Lobster tail and Ribeye Cap was outstanding!

    Frankie's The SteakhouseResponded 3 days agoThank you so much for your high remarks! It was a pleasure to serve you!

    Report
14. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 21, 2023

    overall3food3service3ambience4

    It was our 9 year anniversary and I was really looking forward to it. However we made a reservation and didn’t get seated until 40mins after our reserved time. They were probably behind on reservations.At that point we were hungry and just needed to eat. My steak was over done and although they asked to take it back to fix it I couldn’t wait any longer. So I ate the overcooked steak. There was a chipped glass on our Drinkware, which is dangerous. Overall I think the ambiance is nice. The food was mediocre. This was an alternative for us so we didn’t have to drive all the way into Atlanta. But next time if I really wanted a good quality steak, I think I will just make the drive. I am not sure if I want to give this place another chance. I’ve heard mixed reviews about this place from friends and family. But now that I’ve tried it, I wasn’t impressed.

    Frankie's The SteakhouseResponded 3 days agoHi, we're sorry you did not enjoy your dining experience with us. We value your feedback and will pass it along to our team to ensure a better dining experience for all our guests. Thank you for taking the time to share your review. Hopefully you want to give us another opportunity to show you there's a reason for our excellent reviews and prestige.

    Report
15. CG

    CGrille8913

    Phoenix

    17 reviews

    vip
    5.0

    17 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5

    Family time

    Frankie's The SteakhouseResponded 2 days agoThank you so much for your review!

    Report
16. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on January 20, 2023

    overall5food5service5ambience5

    Great foods and services.

    Frankie's The SteakhouseResponded 3 days agoThank you so much for your high remarks! It was a pleasure to serve you!

    Report
17. OT

    OpenTable Diner

    Atlanta

    12 reviews

    vip
    1.0

    12 reviews

    Dined on January 18, 2023

    overall1food3service1ambience3

    We came to celebrate a milestone. What a terrible choice we made. Food taste was good but it took over one hour for meals. Manager told us kitchen was backed up. Terrible service, we had 3 servers assigned to our table but no coordination or communication. Did not bring spoon when serving hot water with honey. Forgot second round of bread had to request twice. Cake was not served for 10 minutes after it was presented on the table. While cutting cake and serving dropped the top piece on the table. Requested check after waiting forever. Took 15 minutes while the three servers figured out who will print the check. Very very surprising how the kitchen and front house is being run on a Tuesday night.

    Frankie's The SteakhouseResponded 3 days agoHello, we wanted to apologize for your recent experience with us. What you experienced is not acceptable and we are working to correct it ASAP. We will be sure to discuss this topic with our management team.

    Report
18. d

    decaturfoodie

    Atlanta

    67 reviews

    vip
    5.0

    67 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    As with the last times, this was a great visit, wonderful service and terrific food/drink. This is a hidden gem in Gwinnett County, and I'm so glad I found it! We had scallops and sea bass and a special birthday treat as well. Shoutout to Tyanna and Michael and the entire support staff!

    Frankie's The SteakhouseResponded on January 19, 2023Thank you decaturfoodie for choosing Frankie's to celebrate your birthday! We're honored to have been able to make your special occasion a memorable dining experience. We are even more delighted that we were able to be all that you expected us to be. It is great to know that we were able to provide you with the highest levels of service and quality. Thank you for your review, We hope you make us part of your traditions and we have the privilege to serve you for many years to come.

    Report
19. GG

    GinaG

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    From the service to the food, everything was wonderful!

    Frankie's The SteakhouseResponded on January 19, 2023Thank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.

    Report
20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 10, 2023

    overall5food5service5ambience4

    The waiters were very kind and attentive. It was a bit difficult to hear one another but it was a busy night. I plan on coming back again soon.

    Frankie's The SteakhouseResponded on January 19, 2023Thank you for your review! We're delighted to know our team provided you with exceptional service and you enjoyed your dining experience with us!

    Report
21. BD

    BarbaraD

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5

    Always a wonderful time at Frankie’s!

    Frankie's The SteakhouseResponded on January 19, 2023Thank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.

    Report
22. SB

    SteveB

    Charleston

    1 review

    3.0

    1 review

    Dined on January 8, 2023

    overall3food3service2ambience2

    Went for a birthday, and was just not wowed by the food, by the atmosphere, or by the service staff. They were friendly, but a lot of things got missed, and a lot of opportunity to make us regulars of the restaurant were not taken, will not go back.

    Frankie's The SteakhouseResponded on January 19, 2023Hi SteveB, we're sorry you did not enjoy your dining experience with us. We value your feedback and will pass it along to our team to ensure a better dining experience for all our guests. Thank you for taking the time to share your review. Hopefully you want to give us another opportunity to show you there's a reason for our excellent reviews and prestige.

    Report
23. RG

    RosieG

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    I had an awesome birthday celebration at Frankie’s.

    Frankie's The SteakhouseResponded on January 19, 2023Thank you RosieG for choosing Frankie's to celebrate your birthday! We're honored to have been able to make your special occasion a memorable dining experience. We hope you make us part of your traditions and we have the privilege to serve you for many years to come.

    Report
24. FS

    FoodieSnob

    Atlanta

    8 reviews

    vip
    3.0

    8 reviews

    Dined on January 8, 2023

    overall3food5service2ambience4

    This was a first visit for me. Arrived on time for an 8:15 PM reservation, but upon checking in, we were told there would be a 20 minute late. We indicated that we had a reservation and with a a very condescending remark, the host stated ”everyone has a reservation and you’ll just have to wait”. How does a restaurant of this caliber have this attitude as the face of their business? She could have handled this a bit differently for sure. Nevertheless, I checked in 30 minutes later and was told it would be some more time. After a total of 50 minutes wait, we finally got seated. Called the ‘new’ GM over and voiced my concerns and he said he was new but would send over the CEO. Well… the CEO never came and the ‘new’ GM seemed to intentionally avoid coming back to the table to give an update. Very poor customer service and leadership…. Regarding the dinner, the food was very good and the lamb chops were exceptional. The crab cake was purely crab meat with a very flavorful butter/caper sauce. As it relates to the severs, they were very attentive in Scott M and Shirley were very attentive. Would I return??? Probably so just for the food, but would probably sit at the bar…

    Frankie's The SteakhouseResponded 3 days agoHello, we wanted to apologize for your recent experience with us. What you experienced is not acceptable and we are working to correct it ASAP. We will be sure to discuss this topic with our management team.

    Report
25. JA

    JohnA

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience4

    Upon making a reservation 5 days in advance for a specific time and upon arriving at the proper time, a table was not ready for another 30 min. The food was excellent - one of the best steaks I have eaten in many years. Great staff

    Frankie's The SteakhouseResponded on January 19, 2023Thank you JohnA for your review. We're thrilled you enjoyed your dining experience with us! We're sorry for the delay in service, but we appreciate you for bringing this to our attention.

    Report
26. CW

    CodyW

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience4

    Went to Frankie’s for the first time for an anniversary and we were not disappointed. We love steak and good service and both of those shined. We were sat before our actual reservation time, one of the servers brought us both black napkins for our pants, we were greeted by our server team right away and were checked on through out the night very often. My girlfriend had the bone in filet and I had the cowgirl ribeye and both of us loved our steaks, cooked just right and just enough char they were delicious. At the end they brought out a huge slice of cake and a plate decorated with happy anniversary to us at no charge. All in all we will be going back for sure, a must if you like great steak!

    Frankie's The SteakhouseResponded on January 19, 2023Happy Anniversary CodyW! Thank you for choosing Frankie's to celebrate your special occasion. We're so honored to know that we were able to make your special day a memorable experience. We are even more delighted that we were able to be all that you expected us to be. It is great to know that we were able to provide you with the highest levels of service and quality. Thank you for your review, we hope we have the pleasure of serving you again.

    Report
27. GM

    GlendaM

    Atlanta

    12 reviews

    5.0

    12 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Very nice place to have dinner. Food and service are very good. A bit loud for a conversation.

    Frankie's The SteakhouseResponded on January 19, 2023Thank you GlendaM for your review. We're thrilled you enjoyed your dining experience with us! We're sorry for the inconvenience, but we appreciate you for bringing this to our attention.

    Report
28. SM

    SammyMac

    Toronto

    39 reviews

    vip
    5.0

    39 reviews

    Dined on January 7, 2023

    overall5food5service5ambience4

    Server was excellent, knowledgeable and intuitive. He even offered us a different color cloth napkin, so that the white ones that were already laid out on the table would not leave lint all over our dark colored clothing. He patiently explained all the menu options. Service was very efficient. Food quality and tastiness deserve top marks. We even came back later in the evening to have some drinks at snacks at the bar. Great for before and after if you are attending any events at the arena next door.

    Frankie's The SteakhouseResponded on January 19, 2023Thank you for your review! We're delighted to know our team provided you with exceptional service and you enjoyed your dining experience with us!

    Report
29. OT

    OpenTable Diner

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Frankie’s is our favorite! Top notch service and the most amazing food. Always a beautiful experience and the perfect date night spot!

    Frankie's The SteakhouseResponded 3 days agoThank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.

    Report
30. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on January 6, 2023

    overall5food5service5ambience5

    High end steak and seafood First class service We will return

    Frankie's The SteakhouseResponded on January 19, 2023Thank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise.

    Report
31. B

    Brittney

    Atlanta

    6 reviews

    vip
    3.0

    6 reviews

    Dined on January 5, 2023

    overall3food3service3ambience5

    We were there to celebrate my mom’s 70th birthday. On a previous visit they pulled out all the stops and it truly was a 5-star experience. This particular experience left much to be desired. The food was not seasoned well at all. I vaguely recall this from the first experience but this time it seemed like it was seasoned even less (if that was possible). The service was ok- not what I’m accustomed to for a restaurant of this caliber. For example, I ordered sparkling water. It took forever to arrive. Then when it did, it was stored on ice far from my table. The table assistant was not paying close attention and each time it was empty I had to flag him down to get it refilled until I finally just requested to have the bottle remain at my table for my convenience. Towards the end of the evening the service picked up but I was not impressed with the food quality at all which is a shame for such a beautiful place.

    Frankie's The SteakhouseResponded on January 19, 2023Hello, we wanted to apologize for your recent experience with us. What you experienced is not acceptable and we are working to correct it ASAP. We will be sure to discuss this topic with our management team.

    Report
32. L

    Labeaud

    Atlanta

    11 reviews

    5.0

    11 reviews

    Dined on January 5, 2023

    overall5food5service5ambience5

    An amazing experience! Restaurant was recommended many times for a while and never made the time to go until my husband’s birthday. Why did we want so long! The food was amazing, the service was phenomenal, the experience and there was love music. We will definitely be back as this has taken the spot of our new steak restaurant.

    Frankie's The SteakhouseResponded 3 days agoThank you Labeaud, for choosing Frankie's to celebrate your husband's birthday! We're honored to have been able to make his special occasion a memorable dining experience. We're so thrilled our team provided you with exceptional service and made your visit so special. We hope you make us part of your traditions and we have the privilege to serve you for many years to come.

    Report
33. r

    randyt

    Atlanta

    7 reviews

    5.0

    7 reviews

    Dined on January 4, 2023

    overall5food5service5ambience5

    DOUBLE CUT FILETS WERE COOKED TO PERFECTION AND THE SERVICE PROVIDED BY THE ENTIRE STAFF WAS AS GOOD AS IT GETS. CHRIS AND CHRIS PROVIDED THE UTMOST PROFESSIONAL SERVICE I'VE HAD. CAN'T MISS WITH FRANKIES!!!!

    Frankie's The SteakhouseResponded 3 days agoThank you for your review! We're delighted to know our team provided you with exceptional service and you enjoyed your dining experience with us!

    Report
34. OT

    OpenTable Diner

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined on January 4, 2023

    overall5food5service5ambience5

    We went for a wedding anniversary. It was our first time at Frankie’s. It started off a little rocky because when we arrived the hostess said our party was already seated, which was impossible because it was only my husband and myself and we rode together. Then she tried to seat us next to large tables. I was getting a little frustrated. Finally, another host stepped in and seated us in a booth where it was quiet and against a wall. From that point on though, everything was great! The service was wonderful and the lobster bisque was outstanding. We both had steak recently so we opted for the scallops over linguine with a lemon butter sauce and it was divine. Because we were celebrating our anniversary, a complimentary large wedge of cake was brought to our table to top off the dining experience. We would definitely come back again!

    Frankie's The SteakhouseResponded 3 days agoThank you, for choosing Frankie's to celebrate your anniversary! We're honored to have been able to make your special occasion a memorable dining experience. We're so thrilled our team provided you with exceptional service and made your visit so special. We hope you make us part of your traditions and we have the privilege to serve you for many years to come.

    Report
35. JF

    JohnF

    1 review

    5.0

    1 review

    Dined on January 3, 2023

    overall5food5service5ambience5

    Frankie's was better than I expected. Had Friends come in from out of the Country and they were as impressed as I. The food was cooked absolutely perfect and the service was second to none! I can't wait to go back.

    Frankie's The SteakhouseResponded 3 days agoThank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised.

    Report
36. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 3, 2023

    overall5food5service5ambience5

    Instead of exchanging Christmas gifts with my husband we decided to do a nice night out instead! Cocktails and wine were great as well as the oysters, lobster bisque and the waygu special that night. Service was also fantastic.

    Frankie's The SteakhouseResponded on January 19, 2023Thank you so much for your review! We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. We hope you give us the opportunity to serve you again. Rest assured we will do whatever it takes to deliver on our promise.

    Report
37. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food5service1ambience1

    My wife and I love fine dining and we eat out 2-3 times a week. We have been to Frankie’s over 20 times in the last year and we always spend $500-$1500 because we love the best cuts of meat and we bring family and friends. I will never go Back, this last experience was terrible! I have always wore my designer jeans in the dining room and there is no policy against jeans and other patrons were wearing jeans in the dining that same night. But, after being stared at by the Rude Hostesses for 20 minutes when we Did have a reservation, they decided to randomly try to place my family with kids in the Bar area. I watched these women Stare at my family with disgust on their faces the entire time we waited before they tried to Lie and say we couldn’t sit in the dining room because of my jeans, when clearly they were staring at my family and made a decision we didn’t Not look “Good Enough” to sit in the dining room. As I said, the exact jeans I had on, I had wore several times already in the dining room at This Same Location. The Hostesses made a Judgement call based on how they Viewed my family. Then a manager came and said their is a policy of No Jeans but could not produce any evidence and I pointed out men wearing jeans that were already seated. Luckily, 1 of the waiters that knew us from several Dinners came over with another manager and they got us seated after a Crazy and Disrespectful fiasco at the door. I only ate because I had family in town I was taking to dinner but I Will Never Return. I hope this place gets shut down, this is 2023 and they definitely took a huge step back in regards to treating people equally that evening. I love the waiters and bartenders, they are great, I gave my waiter $200 that night and he deserved more if I had it. Kenneth LaRue

    Frankie's The SteakhouseResponded 2 days agoHello, we wanted to apologize for your recent experience with us. What you experienced is not acceptable, and we are working to correct it ASAP. We will be sure to discuss this topic with our management team.

    Report
38. G

    Gregg

    Atlanta

    11 reviews

    5.0

    11 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    New Years Eve celebration

    Frankie's The SteakhouseResponded 3 days agoThank you so much for your review!

    Report
39. JT

    JaneT

    Atlanta

    12 reviews

    vip
    5.0

    12 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    We dined for an early NEW Year’s Meal and it was wonderful!! I tried the Seabass instead of my usual Cioppino! Now I have 2 favorites!! Prefer going to Frankie’s rather then traveling into Buckhead. Thank you for such an enjoyable meal! Highly Recommend !

    Frankie's The SteakhouseResponded 3 days agoThank you, for your review! We're thrilled you can count on us to provide you with an excellent dining experience!

    Report
40. D

    Disappointed

    Atlanta

    25 reviews

    4.0

    25 reviews

    Dined on December 30, 2022

    overall4food3service5ambience5

    This was my first dine in experience at Frankie's and overall a good one, primarily due to the amazing service! The team was very personable, kind, and extremely attentive. The steak and lobster were average in terms of taste and flavor. Not quite what I recall from a previous time when I ordered takeout during COVID. Although, I must say the Brussel sprouts and mashed potatoes were DELICIOUS! The one downside of the evening was the confusion around our request for the cap of ribeye. My husband called ahead to ensure it was available. (We knew to do this ahead of time based on recommendations from our friends at Syfan Logistics). The employee confirmed it and added the request to our reservation. Upon ordering, the restaurant manager said there weren't any available, despite the advanced confirmation we received. Moments later, our waitress confirmed the chef could accommodate. Interesting. I'm a bit disappointed that the manager didn't see fit to apologize for the confusion.

    Frankie's The SteakhouseResponded 3 days agoThank you for your review. We're thrilled you enjoyed your dining experience with us! We're sorry for the inconveniences, but we appreciate you for bringing this to our attention. Hope we can amend this soon enough.

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