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Frankie & Benny's - Birmingham The Fort, Birmingham, West Midlands

Frankie & Benny's - Birmingham The Fort

4.3
4.3
4 Reviews
£25 and under
American
The Fort Shopping Centre, 20 Fort Parkway, Birmingham, West Midlands B24 9FP

About this restaurant

  • Kid-friendly
  • Vegan-friendly
At Frankie & Benny’s genuine Italian passion blends with the sass and confidence of New York City. The teams’ love for food reflects in the lovingly created menu of comforting Italian American favourites. Catering for all needs, there is something for everyone, all day long. You will be able to find a varied Breakfast, Main and Gluten free menus, vegetarian & vegan dishes and ‘Feel Good’ options if you are after a lighter choice. Renowned for being a much-loved restaurant of choice, it is the perfect spot for an over-due catchup or a leisurely family get together.

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Additional information

What people are saying

Frankie & Benny's - Birmingham The Fort reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

4.3
4.3 based on all time ratings
  • 4.4Food
  • 3.9Service
  • 4.4Ambience
  • 4.4Value

NoiseModerate

4 Reviews
  1. RitaS

    Birmingham1 review

    3.0

    Dined on March 2, 2019

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 2
    We were greeted on arrival by a manager with spectacles he seemed to be ok he said we would have to wait for a table so I asked for the one in the corner he said yes just needs clearing so we are standing bearing in mind we booked for 8 oclock and it was 8 so we are just left standing there the table had been cleared I said can we go and be seated he said no not yet so I said to my husband this is ridiculous our table was booked for 8 and it’s nearly 8.05 he looked over at me and said it’s only 8.01 now I said it 8.05 by my watch of which he learned over at where the till was and said it’s 8.01 he was very sarcastic I don’t expect of this kind attitude from staff when he did come to seat us he said how many children’s menus knowing it was 5 adults we had booked for I felt very uncomfortable even my daughter said how sarcastic he was I think he needs to be trained on customer services I felt like taking my family and walking out but didn’t want to spoil it for them the whole experience has made not want to go back which is a shame cuz we have been going there at least 3 time a month for a few years now

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  2. PaulaJ

    Birmingham1 review

    5.0

    Dined on April 9, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    No problems whatsoever first class service table ready food hot

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  3. McEat

    Birmingham25 reviews

    3.0

    Dined on April 4, 2018

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Frankie & Benny's is just okay. It is a decent chain of restaurants, fairly consistent with what they serve up. It isn't great, but is pretty decent all the same. We were served well and had a pleasant experience..

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  4. Paula

    Birmingham1 review

    5.0

    Dined on February 24, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Restaurant was good. But booked through opentable and when we got there they had no reservation for us even though I had an email confirming my booking. Disappointed with opentable

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FAQs

Frankie & Benny's - Birmingham The Fort does offer delivery in partnership with Just Eat and Uber Eats.

Frankie & Benny's - Birmingham The Fort is rated 4.3 stars by 4 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for Frankie & Benny's - Birmingham The Fort

The Fort Shopping Centre, 20 Fort Parkway, Birmingham, West Midlands B24 9FP

Additional information

  • Neighborhood
    Erdington
  • Hours of operation
    Mon–Thu, Sun 9:00 am–10:00 pm Fri, Sat 9:00 am–10:30 pm
  • Price
    £25 and under
  • Cuisines
    American, Italian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    None
  • Public transit
    bus stop Fort Shopping Centre
  • Payment options
    AMEX, Diners Club, Mastercard, Visa
  • Additional
    Beer, Entertainment, Gluten-free Options, Happy Hour, Late Night, Wine
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