Francy's at The Venice Venice Hotel

Francy's at The Venice Venice Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jala

   Veneto1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   We found this place online and were drawn in by how beautiful it looked, so we decided to check it out. Given that the hotel is quite well-known, we assumed the food would be on par. When we arrived, we asked to move to a window table, but were told it was reserved. Forty minutes later, another window table became available, but no one offered to move us—even though it remained empty until we left. Our table was in the middle of the hall, with constant foot traffic and people brushing past us, which was quite uncomfortable. As for the food, the menu seemed promising with a wide selection, but the dishes were underwhelming. Many lacked flavor, and some had an odd taste or smell—especially the duck. We had to rely on olive oil, salt, and pepper just to make them more palatable. That said, we really appreciated our waitress, Jasmine. She was sweet, attentive, and genuinely kind. If you’re going for the ambiance and interior, it’s worth a visit. But if food is your priority, I wouldn’t recommend it.
   

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2. J

   Jessica

   Oklahoma City1 review

   1.0

   Dined on April 22, 2025

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 4

   Location is beautiful, staff is wonderful, bread was great, food was the least favorite we’ve had all week and cost the most we’ve had all week. Between the 4 of us, we actually said we would never eat there again and one dish was awful, the ravioli.
   

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3. I

   Ines

   Austria1 review

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the most beautiful evenings ever, beautiful ambiance, excellent food and perfect service.
   

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4. E

   Erica

   New York City17 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant- such a great vibe. Food was amazing, drinks were so tasty, and the service was outstanding!
   

   Francy's at The Venice Venice HotelResponded on March 11, 2025

   Dear Erica, thank you for your kind words. We’re thrilled you enjoyed the vibe, food, drinks, and service. We hope to welcome you back for another amazing experience soon!
   

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5. A

   Alexander

   London1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great experience, when back in Venice will definitely be back 👍🏾
   

   Francy's at The Venice Venice HotelResponded on February 19, 2025

   Dear Alexander, thank you. We are delighted to hear it! We look forward to welcoming you back soon.
   

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6. a

   anais

   Veneto1 review

   2.0

   Dined on December 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Franchement déçu ! J’ai réserver pour le soir de Noël. Je me suis retrouver à la table proche de la cuisine et impossible de changer . Qualité prix vraiment pas rentable . C’est très cher mais vraiment pas très bon … j’ai pris un risotto a l’osso-buco , aucun goût et vraiment littéralement 3 mini bout de viande pour 50 euros ! Puis ils ont fait une erreur sur la note et nous où mis la bouteille de vin de la table d’à côté ! On te presse car il ne faut rester que 2 h maximum. Bref mais les cocktails étaient bon . Je recommande d’y aller juste pour boire un verre .
   

   Francy's at The Venice Venice HotelResponded on February 10, 2025

   Thank you for taking the time to share your feedback with us. While we regret to hear that you were less than fully satisfied with your visit, your comments are valuable to us, as we strive to create exceptional dining experiences for every guest. We are pleased that you enjoyed our cocktails and appreciate your recommendation–they are indeed crafted with care and are a delight to savor in this wonderful setting. As a restaurant dedicated to excellence, we would welcome the opportunity to ensure your complete satisfaction on your next visit.
   

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