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At the beginning was a mistake about my reservation. We couldn’t reserve for the rooftop (I did it online) but they put me on the waiting list for the rooftop. And turn out, at the restaurant or rooftop, it was awesome. And many international choices of beers. Definitely will come back!
Overrated rooftop restaurant. The ambience outside was ok.. but there’s so much more opportunity to create a more magical ambience considering there are no spectacular views. The food was good, although they didn’t get the medium rare steak right on the 1st try. The service was lacking. No one downstairs at hostess table despite the sign saying wait to be seated. There was one waitress for the entire rooftop. Overall not worth the prices.
Beware - although they take reservations for outside seating on OpenTable, we were told when we arrived that the manager needs to change that with OpenTable because outside seating is on a first-come, first-served basis only. Despite the error, they were still able to seat us on the day we arrived, but I could easily see that on other days it could be a real problem. The food was tasty and the atmosphere was great on the rooftop. Only two small complaints: we ordered lemonade for the kids, and what they brought was not typical lemonade, but some fizzy concoction that is "made by the bartenders." Our server couldn't tell us what was in it, and at first we were concerned that they brought us someone else's drink and it might have had booze in it. One of our kids liked it, but the other kid didn't drink it, and the server didn't offer to do anything about it. My burger was good, but some of our other food items came with pretty small portions for the price. Also, the "pear salad" had no greens whatsoever.
It was nice to sit out on their rooftop deck for the evening.
Excellent food, extensive beer and drink list. Young vibrant crowd and a perfect rooftop deck. Deck seating is first come, first serve so your reservations won't apply.
The menu is pretty cool and offers a variety of options, but the presentation was average. Our server was pleasant but was unskilled at knowing when to refill our drinks and/or check on us.
The service was disappointing. The waitress seemed annoyed to be there and wasn’t very friendly. The food was mediocre. I ordered the steak frites. The fries were cold and hard and the steak was luke warm and chewy. My husband ordered the shrimp sandwich and it was ok. We had mussels as an app which were delicious. But overall- we had heard such great things about this restaurant and it did not live up to our expectations.
Do not go with kids
The food is overpriced for what you get. Beer prices were fine, and the service was great.
Highly recommended for bourbon fans. The food is good but quantity is less.
Extremely small portions food options that are also very expensive! Good drink selection, particularly draft beers. Easy process to make reservations online.
The service was slow and the food was average. Other visits have been better.
We had a reservation but were sat in the dungeon where customers go to die. Freezing cold, zero ambiance, and repetively forgotten by wait staff. Didn't even get plates w our shared-platters/food.
Once we saw the main room had cleared we moved ourselves (after notifying the Matre D) and things improved.
A restaurant where "if it's to be it's up to me" should be the customer motto!
Drinks and food (once *finally* delivered) were good.
I would recommend Fountainhead for drinks, absolutely. The beer and liquor lists were extensive and our Bloody Marys were fantastic. That said, service was lacking (there were grounds in several of our coffees and it took much longer than necessary to replace them, despite us being one of two tables) and it did seem pricey overall for the quantity and quality received.
Good ambiance! Service was slow but friendly. I ordered the gnocchi which was not very flavorful. I enjoyed the large cocktail list and beer list! I’d probably be more likely to come back to drink only.
If you want to go for a beer or whiskey (hundreds of bottles available), and a burger, then this is the place to go. The rest of the food was pretty poor - meat pie was dry, mac & cheese bland, shrimp roll bland. Noise level was high and service was slow (it was a Friday evening) - still got hit with the 18% service fee.
In nutshell, will be back for the beer and whiskey, but will eat beforehand.
This place has gone noticeably downhill in the past 5 years. Both in food quality and absolutely in service, I have been continually disappointed and will not return. It took over 30 minutes and three requests to get a water refill. Food was cold. Cocktails were odd and inconsistent. Bring back the duck confit and the quality which established your name in the first place.
We had requested to sit on the rooftop in our reservation (it does not say on the website that the rooftop is first come first serve) and were rudely told this by the owner upon our arrival. Our food took at least an hour to come out and although our waiter told us that the kitchen was backed up, no one apologized or offered a to comp one of our appetizers or drinks. The food was delicious but I was disappointed with the rudeness of some of the staff.
I love fountainhead! The food is delicious, the staff is always so nice and their cocktail/beer/wine/spirit offerings are truly unmatched in the Ravenswood/NorthCenter/Lincoln Square area.
We came here for brunch on a Sunday. Drinks and food were great but service was very slow. Not the server’s fault, but seems like restaurant should be more staffed for Sunday brunch.
Extensive drink menu. If you're looking for a good bite to eat, this is not your place. The service was careless at best and the hostess was impolite with our birthday group. I had never come here before but I certainly will not be doing so again.
We have been to this restaurant several times, but this past week, the service was horrible. I'm not sure what was happening, but we waited and waited and waited... for everything from our drinks to our food. Other people who ordered after us received their food before us. Then, when our order arrived, it was incorrect. The manager did come to talk with us, gave us 50% off the bill and promised us a dessert on the house, which never even came!
A true neighborhood gem, with a whiskey list that is arguably the best in the city. On the food side of the ledger, it’s a really short menu but an excellent one — quality over quantity! So glad to have this place nearby.
food was excellent. Beer, wine, & cider choices were amazing. We would go back. Young crowd.
So dark, server seemed distracted and uninterested in us. Fish main dish came with no sides or anything else on the plate for $16+.
Fun and delicious! Great local spot that will now be a go-to!
Ambience and service were fine and the drinks were good. We were there with infants and they accommodated us nicely. I had the meat pie with lamb, and it was dry, bitter, and tasted so strong with the herb that I could not taste the lamb at all. It might as well have been mystery meat and I left half of it on the plate as I simply could not stomach it even though I was hungry. I cannot imagine how anyone would enjoy it as it tasted that evening. I did mention it to the staff thinking perhaps this was a bad batch. One member of the staff said they would check on it and never came back. No reduction in the bill was given for the poor tasting food, (nor did I ask for one). This place came recommended by a friend and unfortunately, will not be a place we will recommend for food.
Our waffles for our chicken and waffles were pretty bad. I generally prefer flaky/firm on the outside and soft on the inside. Trying to cut through the waffles was a chore. I also felt like I might chip a tooth on the thing. Either overdone or some issue with the waffle mix.
I really enjoy my evening out at Fountainhead. They have one of the most extensive drink lists I have seen. I tried three new drinks and enjoyed each of them. Will definitely be back!
Great find in the City. Very large selection of beers, scotch and bourbon. Food is very good with a wide selection.
This is a staple restaurant that I go to but they had an off night. Service was bad since the waitress had a big party to work with, our appetizers came out about 3 minutes before the main courses which was very rushed. The menu needs a considerable upgrade as well, very limited choices, little creativity and several items were sold out.
Incredibly accommodating! Thank you so much for making Erica’s birthday so special.
Amazing food, creative cocktail collection and a beer and whiskey list with a table of contents, what's not to like?
Great drink options. Limited food menu but tasty. Dark interior but in a way that works.
Unfortunately we were not able to dine with fountainhead. They do not have any high chairs :( Date night only
Always the top choice when I meet with friends who are SMWS members.
Fountainhead was great! The cocktails were wonderful and the food was delicious. The restaurant was really pretty and cozy. Can't wait to check out their rooftop in the summer!
Good food and ambiance; second time I've been here and definitely will be back.
Went out on date night. Took a while for someone to greet. Got drinks, ordered apps.... drank our drinks, ate our apps, stacked plates on the edge... no server since drinks came. Wanted to order entrees.... no server.... eventually got impatient and checked out. Went and ate dinner at Half Acre