Fountain Lounge

3.8
351 Reviews
$30 and under
Creole / Cajun / Southern
The Fountain Lounge brings a touch of modern sophistication to the timeless class of the hotel. Enjoy live entertainment Friday, Saturday, Sunday and Monday evenings from 5:30PM to 11PM, while enjoying innovative cocktails and inspired small plates surrounded by rich furnishings and elegant décor.

Reservations accepted daily. Monday only for Fried Chicken Night.

Breakfast Daily 6:30am-11am
Brunch Saturday & Sunday 11am-1pm
Dinner Daily 5pm-10pm with live entertainment.

**Live entertainment is currently suspended**

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 351 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
3.8
service
4.0
ambience
3.6
value
Noise · Moderate
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PR
PattyR
1 review
Dined 3 days ago
Overall2food1service3ambience2

The hotel was so beautiful!
The Fountain Lounge staff were very friendly and as good as they could be considering it appeared that they were probably understaffed.
The food was not good at all!
I really wish I would have taken a picture of what they served for what we paid.
With a very limited all day menu you would think that what they do have available would at least be of good quality.
The chef should be ashamed!
I will absolutely choose somewhere else to dine on our next visit to New Orleans!
They certainly did not give any reason to want to return.
I strongly do NOT recommend The Fountain Lounge at all!
Spend your money somewhere that will at least provide you with a quality meal!

OT
OpenTable Diner
New York Area
1 review
Dined 4 days ago
Overall2food4service2ambience3

There was a couple hair strands in gumbo, had to send it back. Waited almost 1.5hrs to get entree. Had to ask waiter over and over about timing of food.
Wasn’t charged foe the gumbo but was charged twice for bread pudding so waiter had to take the bill back - we were so ready to leave and had to wait again.
Food was good, nice place, beautiful hotel and nicely decorated for the holidays.

OT
OpenTable Diner
New Orleans
2 reviews
Dined on November 15, 2021
Overall5food5service5ambience5

The fried chicken special was excellent. Both the hostess and our server were friendly and helpful. Overall a wonderful experience. Would highly recommend.

OT
OpenTable Diner
1 review
Dined on November 14, 2021
Overall5food5service5ambience5

I could not be happier with our brunch! The staff was wonderful and attentive. Our sweet waitress Gabriella was exceptional! Everything was perfect. THANK YOU!

OT
vipOpenTable Diner
New Orleans
6 reviews
Dined on November 14, 2021
Overall1food1service1ambience1

Terrible service

Report
RT
RTLee
Orange County
5 reviews
Dined on November 13, 2021
Overall4food4service4ambience5

Drinks were excellent although pricey. Food was not pricey and good, but the menu is very limited. Service was slow.

OT
vipOpenTable Diner
New York Area
6 reviews
Dined on November 11, 2021
Overall3food5service2ambience4

I feel bad. They’re clearly very understaffed

OT
OpenTable Diner
Austin
1 review
Dined on October 31, 2021
Overall1food1service1ambience1

got there on time. waiting ten minutes at the podium before someone came up to help us. they were totally understaffed. we were told to sit down and it would be 20 minutes (so 30 min passed our reservation) before we would be seated. so we left.

RB
vipRobertB
Charleston
32 reviews
Dined on October 24, 2021
Overall5food5service5ambience5

The service that my waitress Amy provided was phenomenal. She was attentive, but allowed me to have my alone time. She was very professional, yet relatable and shared with me the items she enjoys and kept my wine glass full.

Amy by far made this experience the best meal I had in my trip to New Orleans. Please pass on my thanks to her and the kitchen as your food was delicious.

JP
JeanP
New Orleans
9 reviews
Dined on October 4, 2021
Overall3food3service4ambience4

Our experience was disappointing because we went specifically for Chef Carl’s Monday evening fried chicken special (which we had been to before and which was listed on the Lounge’s website), only to learn they weren’t doing the special that night. The servers handled our disappointment with grace and understanding, which was appreciated, and the food from the regular menu (chargrilled oysters, gumbo, burgers and chicken wings) was all good. One additional note/criticism is that drinks at the Fountain Lounge are very pricey.

GB
GwenB
New Orleans
2 reviews
Dined on September 24, 2021
Overall1food1service1ambience1

We got there at the reservation time and there was not a single person to be found in the entire restaurant. No sign indicating closed and no call from restaurant to cancel my reservation!

SD
StephenD
New Orleans
1 review
Dined on February 22, 2021
Overall4food4service3ambience5

Waiter was a little overwhelmed. Very nice fellow. But was having trouble keeping up. Place was full. Had to leave my table to go to request a refill of water.

OT
OpenTable Diner
Minneapolis
4 reviews
Dined on February 15, 2021
Overall4food5service2ambience3

It was very noisy in the main bar, so we chose to sit in the side room. Someone came to take our drink order right away, but then eventually we had to seek out someone to place a food order. The food was excellent!

e
eddisonh
Miami
4 reviews
Dined on February 14, 2021
Overall5food5service5ambience5

Food was great

OT
OpenTable Diner
New Orleans
2 reviews
Dined on January 18, 2021
Overall5food5service5ambience5

Loved Carl’s Fried Chicken!! Everything was perfect for date night!

OT
OpenTable Diner
New Orleans
2 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

Everything was great! We had several of the drinks and ordered food from the menu. It was a great Christmas lunch!

GB
GrayB
Chicago
4 reviews
Dined on December 25, 2020
Overall5food4service5ambience4

Amazingly accommodating, especially considering what it takes to be open during the holidays and Covid.

OT
OpenTable Diner
New Orleans
1 review
Dined on December 16, 2020
Overall1food1service1ambience1

Traditional Revillion- meal was horrible, food was too salty , dessert was frozen and their mosca was horrible.eating in a bar with noise and no service- only thing was good the meal was comped, they were charging 75/ person- inedible

D
vipDoxygirl
Richmond
7 reviews
Dined on December 10, 2020
Overall5food5service5ambience5

Food and Christmas cocktails were all delicious. Appreciate them being open so we can enjoy the decorations and have some good food and drinks.

MV
vipMVDavid
San Francisco
12 reviews
Dined on November 30, 2020
Overall5food5service5ambience5

My friend and I went there for a "light" dinner and a Sazerac. The ambience of the bar is of quiet elegance from a bygone era that's been resurrected. The bar has an extensive menu and drink menu. We had the fried chicken sandwich and it was delicious! You can easily have a full-size dinner from their menu. The service was great. She introduced herself -- which I appreciate. We watched the other food items being delivered and I was impressed. I could easily slip out of the nitty and gritty New Orleans life and ease into comfort at the Sazerac Fountain Lounge. If you are going now (December 2020), the lobby is fully lit up with white lights and holiday decorations. Definitely a great time to go!

ES
ErinS
New Orleans
4 reviews
Dined on August 24, 2020
Overall5food5service5ambience5

The food was delicious and Chef Leon personally came to our table to talk to us. I would definitely recommend it to others.

VH
VictoriaH
New Orleans
1 review
Dined on August 10, 2020
Overall5food5service5ambience5

I had leftovers that I brought to work with me the next day. It was fabulous!

N
Nola
New Orleans
15 reviews
Dined on March 7, 2020
Overall4food3service5ambience3

It's a very convenient place to go before the Orpheum LPO concerts. The ambience of the hotel lobby sets a lovely stage for a meal, but the Fountain Lounge itself feels more like a hotel dining room (which, I KNOW, it is). The brussel sprouts were TO DIE FOR. The burger was delicious and the fries were hot, a real plus. But my husband's gumbo was not very flavorful and it was lukewarm.

Still, Trey was our server and he was terrific. AND, the amuse bouche offerings were a delightful lagniappe. We will return before future concerts,

Thanks.

OT
OpenTable Diner
New Orleans
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

I’m not a person to review but we had a wonderful experience ... it was valentines and we were treated like family it was a wonderful meal with great service

OT
OpenTable Diner
New Orleans
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Amazing! This will be placed on our list of favs.

BN
vipBestofNapa
Philadelphia
20 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

Great Breakfast! The Buffet is over the top. Very Gourmet. I had been eating so much I opted for something a little lighter and went for the Avocado Toast. Delicious! My daughters did the Buffet. Mimosas were awesome as well.

CM
ClaireM
Washington DC
4 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

The Leek soup, Kay our waitress and the Piano and Piano and Base Duo completed a wonderful experience

N
vipNolaguy1
New Orleans
51 reviews
Dined on January 27, 2020
Overall5food5service5ambience5

Carl’s fried chicken is the best. It is only served on Monday nights, but should not be missed!

D
Dette
New Orleans
29 reviews
Dined on January 27, 2020
Overall5food5service5ambience5

This was one of the best overall dining experiences that I have had in quite some time. Carl’s chicken is outstanding as is the red beans and coleslaw. Carl even came by our table for a little visit. I was quite impressed with that!! Will most definitely recommend this dinner to all my friends👏

PL
PLAH
New Orleans
30 reviews
Dined on January 26, 2020
Overall4food4service4ambience4

Theater group went before Sunday matinee. We all enjoyed our breakfast choice and the Bloody Marys were especially good. The service was top notch. Nice atmosphere and good for conversation. It was a tasty meal and enjoyable time.

LP
vipLesPoche
New Orleans
104 reviews
Dined on January 25, 2020
Overall4food5service5ambience4

Great burger & gumbo. Service was amazing. Atmosphere much better since they changed out the band (too loud) for a piano player. Well made martini too!

GB
GwenB
New Orleans
2 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Just a great way to start evening with a friend

JR
JayRay
New Orleans
58 reviews
Dined on January 23, 2020
Overall5food5service5ambience4

We had a great meal at the Fountain Lounge before going to a show at the Saenger. The service was great and personable. Our waitress was wonderful. We enjoyed gumbo, sweetbreads and their meat and cheese board. We will definitely be going back maybee Ed for fried chicken night!

MI
MICHAELW
1 review
Dined on January 15, 2020
Overall5food5service5ambience4

My wife and i enjoyed our romantic night at this historic restaurant. Our server, Tre was super nice. He told us it was Wine Wednesday, meaning some wines were 1/2. He recommended the brussel sprouts as an appetizer. They were delicious! We enjoyed talking to him about the Nola music scene. We loved this place and our service was outstanding!

s
vipsharon
Munich
37 reviews
Dined on January 12, 2020
Overall4food5service3ambience3

the food here is always very good. we went this week for Sunday brunch. my daughter had a beautiful fruit plate. my omelette was excellent and my husband enjoyed his eggs and bacon. but for reasons that perplex me, service here is barely adequate. they lost our reservation. i had to show the confirmation on my phone. getting a drink refill reminded me of being in Europe. i couldn't get a straw or spoon to stir my tea. that wouldn't bother me so much except that we've eaten here four times in the past year, and it's always like this. but, like i said, the food is very good

OT
OpenTable Diner
Charleston
2 reviews
Dined on January 1, 2020
Overall3food5service2ambience4

With only 4 other patrons, it took several minutes to be seated. Servers were wandering around more concerned with setting tables than serving the guests there. Even after being seated, water service was slow. We watched 7 people leave because of slow service. We ordered drinks but the waiter didn’t ask if we’d like another. It’s a shame the service was so poor since the food was delicious. Certainly not what I expect in a Waldorf Astoria hotel restaurant.

OT
OpenTable Diner
New York Area
2 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Todo estuvo delicioso, la comida un espectáculo! Súper receptivos a las necesidades presentadas. Atentos, amables y serviciales. Súper recomendado!

Report
BZ
BrigieZ
New Orleans
3 reviews
Dined on December 30, 2019
Overall4food5service3ambience4

The menu was limited but the food was good. The service was slow even though the place was not crowded at all. The hotel lobby was decorated for Christmas and it was very pretty

D
Danp
Philadelphia
6 reviews
Dined on December 27, 2019
Overall3food2service2ambience4

The Fountain Lounge was passible in being satisfactory. The ambience made up for the shortcomings of the other areas such as service, food, and value. Our waitress was alright but with long breaks in between and the food took awhile between ordering and being served (the restaurant wasn't at 60% capacity). The food was alright as well. Comparable to a Romano's Macaroni Grill or a Bonefish. The value of the meal was a little much, but you were paying for the experience. Overall I would not recommend this venue and would urge to look elsewhere.

CO
CynthiaO
Atlantic City
1 review
Dined on December 26, 2019
Overall5food5service5ambience5

Piano players made it extra special.

FAQs

Fountain Lounge is rated 3.8 stars by 351 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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