Fountain Lounge

3.9
383 Reviews
$30 and under
Unspecified
The Fountain Lounge brings a touch of modern sophistication to the timeless class of the hotel. Enjoy live entertainment Friday, Saturday, Sunday and Monday evenings from 5:30PM to 11PM, while enjoying innovative cocktails and inspired small plates surrounded by rich furnishings and elegant décor.

Reservations accepted daily. Monday only for Fried Chicken Night.

Breakfast Daily 6:30am-11am
Brunch Saturday & Sunday 11am-1pm
Dinner Daily 5pm-10pm with live entertainment.

**Live entertainment is currently suspended**

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 383 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
4.0
service
4.2
ambience
3.7
value
Noise · Moderate
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OT
OpenTable Diner
New Orleans
1 review
Dined 3 days ago
Overall5food5service5ambience5

Fried Chicken Monday lives up to the hype and worth being out on a school night! Wonderful experience!

OT
OpenTable Diner
Kansas City
1 review
Dined on January 8, 2022
Overall1food1service1ambience3

We were told our reservation was not valid for brunch due to the fact that they allow us to confirm the reservation.

OT
OpenTable Diner
New York Area
1 review
Dined on January 3, 2022
Overall4food3service5ambience4

Went on fried chicken Monday. Nothing else on menu which is fine. The chicken was fried chicken. Nothing spectacular but good. Wait staff very attentive. Food came quickly. Pianist/singer was good albeit a little loud. Overall we enjoyed our dinner there.

KB
KimberkyB
1 review
Dined on January 2, 2022
Overall5food5service5ambience5

The brunch buffet has everything you could possibly want!

R
Roadtripmom
New Orleans
5 reviews
Dined on January 2, 2022
Overall3food2service4ambience3

The place was hopping for breakfast/brunch and the very nice staff was doing their best to keep up. Our food took a long time to come out of the kitchen and was subpar when it came (think: overcooked omelet). I would have done the breakfast buffet if I had it to do over again - faster and, ironically, fresher, perhaps.

SS
StephenS
1 review
Dined on January 2, 2022
Overall5food5service5ambience5

For New Years Weekend, we played tourist in our home town of New Orleans. Dining at the Roosevelt was a must. We were very pleased with our Sunday Brunch Experience at The Fountain's Lounge. From the moment we arrived, we were treated like special guests. Our server, Gabby was delightful and attentive. Our food was delicious and absolutely authentic New Orleans. And the atmosphere of the Roosevelt meant all of our expectations. Thanks for a wonderful start to 2022!

EG
EmmaG
1 review
Dined on January 2, 2022
Overall5food5service4ambience3

We were pleasantly surprised at the Fountain Lounge. Housed in the beautiful Roosevelt Hotel, it lacks the ambience of the hotel itself, but was still nice and clean. We were delighted at the food, which was all very fresh and tasty. It was pricey, but nothing out of the ordinary cost-wise in New Orleans. It was the perfect pre-show lunch before going to the Saenger.

MM
MichaelM
New Orleans
2 reviews
Dined on December 31, 2021
Overall5food4service5ambience5

Steak was a little undercooked but acceptable. Steak was a little tough but very good flavor.
Service was excellent.

KB
vipKayB
Chicago
20 reviews
Dined on December 31, 2021
Overall3food2service3ambience3

The food wasn't very good. The salad was bland and the steak and fries were mediocre.

J
Jonas
Birmingham
18 reviews
Dined on December 31, 2021
Overall3food2service4ambience5

The menu was not anything you would expect from a restaurant about caliber, or rather from the hotel of that caliber.

a
vipaimeenola
New Orleans
14 reviews
Dined on December 28, 2021
Overall4food4service4ambience4

Pretheatre meal with holiday lights in view from our table. Small menu, but enjoyed the chicken sandwich. Our server was very nice, it was Tuesday night and they were short staffed. She did her best to make sure everyone had great service. Nice evening out.

RR
ReneeR
1 review
Dined on December 28, 2021
Overall5food5service5ambience5

They were short on staff but regulated entry to what they could handle and worked it all out flawlessly. Christmas deco is superb!

OT
OpenTable Diner
1 review
Dined on December 27, 2021
Overall3food2service5ambience4

Great service. Only one food option on the evening we visited.

OT
OpenTable Diner
Chicago
5 reviews
Dined on December 25, 2021
Overall2food2service2ambience3

Christmas dinner celebration. Lobby was ridiculously crowded. Revolving doors were FILTHY. The oysters were minuscule and some were burnt beyond being edible. Waitress said you were out of bottles of champagne. Another server managed to find one. Caesar salad had many brown pieces. Brussels sprouts were good. So disappointed.

ES
EdilbertoS
New York Area
2 reviews
Dined on December 25, 2021
Overall1food1service2ambience3

We booked our Christmas dinner here as we are visiting New Orleans. My fiance ordered the fried shrimp and green tomatoes, which featured overcooked shrimp. Ah, well, I thought. Perhaps the main will be better. I ordered the prix fixe, with the main course being roast turkey. When the plate came out, I was surprised that it was the odd ends and bits of the turkey. I decided to try it anyway, since I like dark meat, and found that the turkey pieces were dried out end pieces that had been sitting for a while. Disgusting. I sent it back and the waitress said she would bring a new plate. She came back and said that they couldn't offer me the turkey but that I could order something else. I did. I soon saw that the tables around me were being served the roast turkey dinner with decent cuts of the turkey. I decided to take it up with the manager, who did not know why the staff would not have offered me another plate and asked me if I knew why, as if I would know why his own kitchen staff does what they do. When the replacement dish--blue crab and avocado toast with a side salad--arrived, it seemed okay. I noticed a bug in the salad. At this point, I called over the waitress and asked for our check. She informed me that the manager had comped the meal, but that hardly makes up for such a horrendous experience. This was supposed to be our Christmas dinner, and we chose a restaurant in the Roosevelt believing that the dinner would be a good experience. It was not only inedible and disgusting, but the reaction of the kitchen staff and the manager so insulting, and the experience was so awful that I shall never again to set foot in a restaurant affiliated with the Waldorf Astoria chain. In all my years of dining out, this is easily the worst dining experience I've ever had. Stay clear of this awful pit of despair masquerading as a restaurant, because your only reward will be disgusting inedible food and a shocking ineptitude and apathy when they ruin your night out.

AM
vipAdreneM
New Orleans
40 reviews
Dined on December 25, 2021
Overall4food4service5ambience4

We had Xmas dinner there it was really good I would recommend

OT
OpenTable Diner
New Orleans
2 reviews
Dined on December 23, 2021
Overall5food5service5ambience5

Christmas gift

DN
DavidN
New Orleans
1 review
Dined on December 21, 2021
Overall5food5service5ambience5

Despite staff shortages, the staff made our dinner a very favorable event.

OT
OpenTable Diner
Orlando
16 reviews
Dined on December 21, 2021
Overall5food4service5ambience5

Food ok, service great!

OT
OpenTable Diner
1 review
Dined on December 21, 2021
Overall5food5service5ambience5

This is a great pre-theater meal. Good food, entertaining staff and a nice cozy atmosphere.

j
jeanette
New Orleans
7 reviews
Dined on December 20, 2021
Overall3food3service1ambience4

Hostess VERY RUDE! Not enough staff… 1 bartender & 1. Waitress
They were trying very hard to keep up but were very overwhelmed

BM
BillM
New York Area
2 reviews
Dined on December 20, 2021
Overall5food5service5ambience5

Great fried chicken in a classic New Orleans venue.

OT
OpenTable Diner
New Orleans
1 review
Dined on December 20, 2021
Overall3food1service5ambience3

The fried chicken was average at best. Not worth the time or calories. The chicken pieces are small and there is a ton of breading. While the chicken breading is crunchy, there was little flavor and the chicken wasn’t even very temperature hot.
Staff and everyone was very friendly and wonderful, but the food was a major disappointment.

LC
vipLorettaC
New Orleans
57 reviews
Dined on December 19, 2021
Overall4food5service3ambience4

Service was slow.

T
Tonie
New Orleans
2 reviews
Dined on December 16, 2021
Overall5food3service5ambience5

Excellent spot
Perfect ambience and wonderful entertainment

m
vipmelaniem
Las Vegas
9 reviews
Dined on December 15, 2021
Overall2food2service2ambience4

No bar tender so no drinks possible. Very slow service. Only reservation possible was at 8:30 but looked at restaurant and only 3 tables full at any time.

OT
OpenTable Diner
1 review
Dined on December 13, 2021
Overall5food5service5ambience5

Celebrating with my Sorority Sister

SG
SouthernGirl
New Orleans
1 review
Dined on December 12, 2021
Overall5food5service5ambience5

Food was great. Very attentive waitstaff. Definitely will return. Never disappointed at the Fountain Lounge at the beautiful Roosevelt Hotel.

a
vipangelp
New Orleans
8 reviews
Dined on December 12, 2021
Overall5food5service5ambience5

Awesome food, ambiance and service. Highly recommend especially at Christmas time of year !

OT
OpenTable Diner
1 review
Dined on December 11, 2021
Overall5food5service5ambience5

Our two waiters were AMAZING! Wish I had gotten their names because they were great!

T
vipTerry
Las Vegas
4 reviews
Dined on December 9, 2021
Overall3food3service4ambience3

Having the piano playing - loudly where we were sitting - created an unnecessary level of volume in the restaurant. People had to talk louder to hear each other over the piano. The food was good but the menu was lacking in options. Would not recomment this restaurant until they return to pre-covid menu. It used to be a phenominal dining experience - even during the holidays.

JP
JosephP
New Orleans
1 review
Dined on December 5, 2021
Overall1food1service1ambience1

The restaurant advertised the holiday Reveillon Dinners. After sitting down I told them I would be ordering the Reveillon Dinner. I was advised they decided not to have them. I left.

AS
AndrewS
1 review
Dined on December 4, 2021
Overall1food1service1ambience4

Very poor service. Very limited menu. Food was totally cold.

DD
vipDiamondDave
New Orleans
52 reviews
Dined on December 3, 2021
Overall4food5service5ambience4

The gumbo was excellent. The shrimp were large and cooked nicely as were the fried green tomatoes. We were very satisfied with the meal and service. Kate was our waitress and Justin is the GM.

BN
BluN2
Nashville
2 reviews
Dined on November 30, 2021
Overall5food5service5ambience5

Greg was an absolute delight and gave excellent service when the restaurant was just about to close. He recommended the beignets even when the lights were coming in and the kitchen obliged.

OT
vipOpenTable Diner
New Orleans
5 reviews
Dined on November 30, 2021
Overall3food3service2ambience4

Good piano

Report
PR
PattyR
1 review
Dined on November 27, 2021
Overall2food1service3ambience2

The hotel was so beautiful!
The Fountain Lounge staff were very friendly and as good as they could be considering it appeared that they were probably understaffed.
The food was not good at all!
I really wish I would have taken a picture of what they served for what we paid.
With a very limited all day menu you would think that what they do have available would at least be of good quality.
The chef should be ashamed!
I will absolutely choose somewhere else to dine on our next visit to New Orleans!
They certainly did not give any reason to want to return.
I strongly do NOT recommend The Fountain Lounge at all!
Spend your money somewhere that will at least provide you with a quality meal!

OT
OpenTable Diner
1 review
Dined on November 25, 2021
Overall4food4service4ambience5

Came here for thanksgiving dinner. Decorations inside the hotel were beautiful, like stunning. Food was ok. It was a simple thanksgiving meal. Food was flavored with a Very American style there was no New Orleans twist to the meal.

OT
OpenTable Diner
New York Area
1 review
Dined on November 25, 2021
Overall2food4service2ambience3

There was a couple hair strands in gumbo, had to send it back. Waited almost 1.5hrs to get entree. Had to ask waiter over and over about timing of food.
Wasn’t charged foe the gumbo but was charged twice for bread pudding so waiter had to take the bill back - we were so ready to leave and had to wait again.
Food was good, nice place, beautiful hotel and nicely decorated for the holidays.

OT
OpenTable Diner
New Orleans
2 reviews
Dined on November 15, 2021
Overall5food5service5ambience5

The fried chicken special was excellent. Both the hostess and our server were friendly and helpful. Overall a wonderful experience. Would highly recommend.

FAQs

Fountain Lounge is rated 3.9 stars by 383 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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