Founding Farmers & Distillers DC: Chinatown

Commentaires sur le restaurant Founding Farmers & Distillers DC: Chinatown de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Shaun

   Washington DC2 commentaires

   1.0

   Y est allé il y a 2 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   They couldn’t seat us at our reserved time. We sat inside waiting on our table to be ready for more than 30 minutes. When seated we ordered the buffet which was out of items by the time we were seated. Our bottle of Brut came with dirty glasses. Our server “lost track of time,” and didn’t tell us that brunch ended before we ordered it. So we only had the lunch menu to order from. We did not infect make out reservations for lunch.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 1 jour

   Hi Shaun. I am truly sorry to hear about your experience and apologize for the delays and mix-ups. This is certainly not the level of service we strive for, and we will be addressing the issues you mentioned with our team to ensure improvements in the future. Thank you for your feedback, and we hope you’ll give us another chance to provide the experience you deserve. -Kiara
   

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2. T

   Tristan

   Washington DC1 commentaire

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   The food and service was excellent as always. Although, the host seemed very overwhelmed with all the people there because of Mother’s Day. The host were rude and didn’t want to welcome anyone. You had to speak first to get their attention.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 1 jour

   Thank you for your kind words about the food and service, Tristan! We are glad to hear that you enjoyed your meal. We apologize for the experience with the hosts, as that's certainly not the welcoming atmosphere we aim to provide. We appreciate your feedback and will work with the team to ensure a more positive greeting for all our guests. We hope to see you again soon! -Najjah
   

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3. A

   Antonio

   Washington DC2 commentaires

   1.0

   Y est allé il y a 2 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 5
   4. Ambiance 5

   The Mother’s Day Brunch overwhelmed the staff. The management was very friendly.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 1 jour

   Thank you for your feedback, Antonio. We are sorry to hear that the brunch overwhelmed the staff, and we truly appreciate your understanding. We're glad to hear that our management was able to provide friendly service, and we’ll be working hard to improve for future busy events. We hope to see you again soon and provide a more seamless experience! -Kiara
   

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4. T

   Tyesha

   Washington DC1 commentaire

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   My family and I were really looking forward to trying this Founding Farmers given how much we love the Tysons location. We had reservations for 1:30pm for Mother’s Day brunch. We arrived on time, but they were unable to seat us until a little before 2pm due to crowd size. This was completely understandable. The brunch buffet was extended to 3:30. By the time that we were seated, they were out of salmon, fried shrimp, cinnamon rolls, pasta, and pancakes. I believe that they may have made more pancakes, but my child grabbed something else instead. So disappointed.
   

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5. T

   Tania

   New York City16 commentaires

   2.0

   Y est allé il y a 2 jours

   1. Cote globale 2
   2. Nourriture 1
   3. Service 2
   4. Ambiance 1

   Mother’s Day here was terrible. So much food was missing constantly. We finally just gave up and asked for the check. If we did get something it was the last on the platter. Mac and cheese was bad, mash potatoes were good, but most of what we ate tasted like something I’d get from the food court at a mall. Waitstaff seemed very overwhelmed and overworked by 1pm. We expected long lines and for the place to be busy but I don’t think this restaurant was ready for the crowd.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 1 jour

   Hi Tania. I’m really sorry to hear about your experience on Mother’s Day, and I truly apologize for the delays and food quality issues you encountered. We strive to provide excellent service and delightful meals, and it’s clear we missed the mark during your visit. We appreciate your feedback and will work to improve our preparations for future busy days. We hope you'll give us another chance to provide the experience you were expecting. -Najjah
   

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6. C

   Cassandra

   Washington DC38 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Here's the deal we went for Mother's Day. Some wanted the buffet and some wanted to order off the menu. I think it should be allowed that you can do both. As long as people are ordering a entree from the menu there should not be an issue. However overall the food is good and the quality is as well. The other is place a time limit on seating when it comes to the popular holiday's. Most restaurants do a two hour seating at highly popular venues and I think the same should be done here. .
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 1 jour

   Thank you for sharing your thoughts, Cassandra! We appreciate your feedback and completely understand the importance of flexibility, especially on busy holidays. We’ll take your suggestion into consideration about offering both buffet and menu options for guests. We also appreciate your insight on setting a time limit for seating during peak times, and we’ll be discussing this with our team. We are glad you enjoyed the food and quality, and we hope to have the chance to provide a smoother experience on your next visit! -Najjah
   

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7. M

   Marcus

   New York City2 commentaires

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Overall very good. Had the weekend brunch for Mother’s Day. Only setback was it took very long for certain foods to be replenished. Ended up standing up waiting over 15 minutes for the Mac and cheese before deciding it wasn’t worth the wait. Kitchen must be able to keep up with the amount of people dining. Other than that everything was fine.
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 1 jour

   Thank you for sharing your feedback, Marcus! We are glad to hear you enjoyed your overall experience. We apologize for the wait on the mac and cheese and truly appreciate your patience. We will make sure to address this with the kitchen to improve timing during busy periods. We hope to welcome you back soon for another great visit! -Kiara
   

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8. E

   Elizabeth VIP

   Washington DC12 commentaires

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Great choice for Mother’s Day buffet brunch. Reasonable price and plentiful food the whole family likes. Seemed like they overbooked themselves a bit - waited 20+ minutes when we had a reservation - which is why four instead of five stars.
   

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9. A

   Al

   San Francisco1 commentaire

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We went for Mother’s Day and we absolutely loved it! Great service, food, drinks, and atmosphere!
   

   Founding Farmers & Distillers DC: ChinatownA répondu il y a 2 jours

   Thank you for choosing us to celebrate Mother’s Day, Al! We are glad to hear you enjoyed the service, food, drinks, and atmosphere. We look forward to welcoming you back soon! -Najjah
   

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10. K

    Katya

    Washington DC1 commentaire

    2.0

    Y est allé il y a 2 jours

    1. Cote globale 2
    2. Nourriture 2
    3. Service 2
    4. Ambiance 3

    I've dined at this location probably 10-15 times before and this was a subpar experience, both food and service. Too much time between being greeted and first drinks delivered. The food was made sloppily and lacked seasoning, too much sauce on the crab cake sandwich and the Mac & cheese was mushy & bland. Our server was mostly absent and then, laughably, asked to take my plate while I was in the process of scraping food into my go box (though it was bland I'm not throwing money away). I'm happy to pay auto-grat at restaurants where service is good, but it's so unpleasant to do so when the service is poor. Won't be returning for any reason, nor recommending to anyone. In fact I'll go so far as to advise folks against dining.
    

    Founding Farmers & Distillers DC: ChinatownA répondu il y a 2 jours

    Thank you for your honest feedback, Katya. We're truly sorry to hear that your recent experience was disappointing, especially given your past visits. This isn't the level of service or food quality we strive for, and we’ll address these concerns with our team. We appreciate your feedback and hope you’ll reconsider giving us another chance in the future. -Najjah
    

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