Fogo de Chão - Pasadena, CA

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1. TG

   ThomasG

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   overall2food2service2ambience3

   Hadn't been to a Fogo in years and was really looking forward to the experience, however, first impressions are everything and when we were seated, the table hadn't been properly cleaned right next to us - there was the oil and crumbs right next to me on the seat with remnants of children's cookies and used napkins all over the floor and a placemat had been thrown where I was expected to sit. When I looked at the mess and handed the placemat to the person who seated us, she just threw it on the table next to us, which is obviously not sanitary. Then, while the server greeted us soon after, we waited for about 20 minutes before having to ask for basics to be brought to our table like bread and sides, and had to ask twice when meats would be brought to us as we watched them being brought to a fuller section in the restaurant. Once we asked for service a second time, a host quickly went to the back and we then received service which was great. We just felt uncomfortable having to ask twice and being kept waiting that long for what should have been offered to us right away...
   

   Fogo de Chão - Pasadena, CAResponded 1 day agoThomas, we are disappointed by what you have described, as we work hard to create a comfortable and welcoming environment for our guests. We value your patronage, and we'd love to speak directly regarding your visit in hopes of restoring your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
   

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2. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Great food great service just a little to loud for me but will definitely return
   

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3. OT

   OpenTable Diner

   Dallas

   6 reviews

   1.0

   6 reviews

   Dined 5 days ago

   overall1food1service3ambience3

   Second time I was there. They take forever to deliver the meats. Very disappointed in what they offer. I remember when I used to eat there when I was young - much better service.
   

   Fogo de Chão - Pasadena, CAResponded 2 days agoWe never want a guest to leave feeling disappointed and we're sorry to hear that the service was less than satisfactory. Your feedback is important to us and we would be grateful for a chance to give you a better experience in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
   

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4. PM

   PriscillaM

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Service was great. Food was great. Wichita checked on us constantly.
   

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5. g

   gquock

   Los Angeles

   22 reviews

   4.0

   22 reviews

   Dined 7 days ago

   overall4food4service5ambience5

   The Market Table lunch is very good! We did not add any protein, but didn't need it. My only criticism is the two soups were pretty bland. There was a nice variety of veggies and salads. And, definitely some things you don't see elsewhere. For $15 AYCE, it's a no-brainer. Will go back again.... too bad kids are not half price for the Market Table like dinner.
   

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6. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on May 24, 2023

   overall5food5service5ambience5

   Fogo De Chão in Pasadena offers a tantalizing all-you-can-eat steakhouse experience that is truly a carnivore's dream. From the mouthwatering selection of perfectly cooked steaks to the impressive salad bar, Wichita, our server, provided exceptional service with a warm smile, making our dining experience even more enjoyable.
   

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7. OT

   OpenTable Diner

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on May 20, 2023

   overall5food5service5ambience4

   Great experience we made a reservation for “Father’s Day”. To mention good service, I was overwhelmed with the staff asking “how we are doing?” but that was a good thing. Thank you for our “first time experience!”
   

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8. c

   captain797

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined on May 19, 2023

   overall5food5service5ambience5

   The meat waiters started serving the meat cuts while my card was red (lol), may be because it was already 845pm in the evening. It was nice of the manager to come and ask how I preferred my meats to be cooked. I told some waiter several times how I liked my meat cooked and they kept bringing different levels of cooked meat (lol). At the end they got it and they provided several cuts of meats (beef, lamb, chicken, and pork) even more than once and that late of night. Overall, I had a good experience, some aspects they can train their waiters more. Although it was already past 8, I didn’t sense they were trying to close early or push me out so they can close. Their salad was a little lacking but May be because I am comparing them with Texas de Brazil which I have before for multiple times.
   

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9. o

   oxoxtine

   Central Coast

   4 reviews

   vip
   5.0

   4 reviews

   Dined on May 19, 2023

   overall5food5service5ambience5

   first timer and i definitely will be back. wonderful variety at the salad bar and endless servings of freshly cooked meats as well. 5/5 stars
   

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10. JM

    JenniferM

    Palm Springs

    4 reviews

    vip
    1.0

    4 reviews

    Dined on May 15, 2023

    overall1food4service1ambience3

    Horrible service. Couldn’t put another drink order in. Completely ignored. Couldn’t even get water refilled.
    

    Fogo de Chão - Pasadena, CAResponded 2 days agoJennifer, our guests should always receive excellent service and this is not the experience you deserve. Please know that we will be addressing your comments with our team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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11. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    We had the best Mother’s Day!!! Wichita (The Manager) at the Pasadena location did everything to accommodate our large party! He was very personable and professional. We also had very attentive waitresses and waiters. 95 percent of the staff were cordial and welcoming. However, the hostess at the door tried to give us a hard time and we’re not friendly at all, but their lack was made up by how we were accommodated by Wichita and the rest of his staff. I would definitely be joining again for brunch.
    

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12. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5

    The food here is always on point and if a meat is not available the servers are all so fast and efficient with catering to our needs and wants .
    

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13. g

    gquock

    Los Angeles

    22 reviews

    4.0

    22 reviews

    Dined on May 13, 2023

    overall4food4service4ambience4

    Great place for a special event. We celebrated an early Mother's Day. James was a very attentive server and answered all of our questions for our first visit. Only 2 downers: (1) we had a reservation and still did not get seated for 15 minutes. What's the point of a reservation? (2) Dessert was ordered, but did not get to our table for 20 minutes.
    

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14. P

    Phoebe

    1 review

    4.0

    1 review

    Dined on May 12, 2023

    overall4food5service5ambience5

    The Wagyu & Wine tasting event was a very fun and amazing event. It’s definitely worth the price and time to experience such a wonderful event. The food and customer service was outstanding. Aside from the yummy food and wine, our host Lida and waiter Wichita would be the #1 reason why me and my friends would look forward to return to Fogo de Chao because they were so attentive, fun, and made us feel like a very valuable customers. I do wish that there would be more seats/chairs around the tasting tables so some customers wouldn’t have to stand. That would’ve been a lot more comfortable and a perfect night. Overall, me and my friends had a wonderful enlightened dinner and we look forward to returning to Fogo de Chao for future dining l and tasting experience.
    

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 11, 2023

    overall5food5service5ambience5

    Had an amazing time here for the first time and service was A1 definitely will be coming back
    

    Fogo de Chão - Pasadena, CAResponded on May 12, 2023We're thrilled to hear you had an amazing experience as this is always our goal! Thank you for your five stars and we look forward to having you back!
    

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16. AF

    AntonioF

    Los Angeles

    10 reviews

    vip
    4.0

    10 reviews

    Dined on May 10, 2023

    overall4food4service1ambience4

    I’ve always love this restaurant, but things have changed. Before they were very attentive serving their customers. Now it’s just like walking into an expensive buffet, kind of like the salad bar at sizzler but extremely over priced. Hope they get back to the great service they had before.
    

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17. w

    wooo

    Los Angeles

    59 reviews

    vip
    5.0

    59 reviews

    Dined on May 8, 2023

    overall5food5service5ambience5

    $15 salad bar is a great entry to try here. Best salad bar around. Great service, value and quality
    

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18. SC

    SoCalMom

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on May 7, 2023

    overall3food3service3ambience3

    We had a party of 10 celebrating a birthday and 2 graduates. The food was okay but our order was messed up because our server went on break and it resulted in almost a 1 hour delay for 3 of our guests getting their entrees (salmon). It killed the party vibe to have to keep asking for their food. The server was apologetic but there was no adjustment of the bill. We had to ask for water refills. One drink order never made to our table. The food was just okay, not great. The servers were nice but would disappear for long periods of time. If you're looking for a celebration experience that includes great food and great service, this may not be the place. We might try another location in the future.
    

    Fogo de Chão - Pasadena, CAResponded on May 9, 2023Your celebration should have been amazing and we are sorry that we missed the mark for you. Please know that we take your feedback seriously and we will be going over your comments with our staff. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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19. KH

    KyleH

    Los Angeles

    3 reviews

    2.0

    3 reviews

    Dined on May 6, 2023

    overall2food3service2ambience3

    Our actual waiter was great (Isaiah) and he did what could to make things right. But the whole operation felt off. Choice meats were rare to pass by. Noticed the meat servers would hit a few tables then return to meat station. Drinks were served confusedly. I know staffing stuff is really hard right now and folks are doing whatever they can. But at this point would not come back.
    

    Fogo de Chão - Pasadena, CAResponded on May 8, 2023Our guests should always receive a consistent flow of cuts and we're sorry that we fell short during your visit. We would like a chance to make it up to you in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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20. CG

    CelebratingGrannie

    Palm Springs

    10 reviews

    4.0

    10 reviews

    Dined on May 6, 2023

    overall4food3service3ambience4

    It was a beautiful place. They served many different types of meat. I had a party of 11, one being a small child. They would offer the people at the head of my table meat, but would walk away without, attending to the for from the people at the end, even though they had their cards, placed up on the green side. We never got drink refills, they put an extra meal, On our bill, that we never had, or order. Finally I went to the salad bar once, I had a half plate of lettuce with some dressing. No soup, no extra anything… they charged me $35 dollar for that, I was really disappointed with that, that was completely over priced
    

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21. OT

    OpenTable Diner

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    We went for our anniversary. We got a free dessert.
    

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22. N

    Niko

    Los Angeles

    4 reviews

    2.0

    4 reviews

    Dined on May 3, 2023

    overall2food2service2ambience3

    Most of the meat was over cooked. Wait staff was hard to get ahold of. Price was insane. Very loud inside. Not a good place for a date or special occasion.
    

    Fogo de Chão - Pasadena, CAResponded on May 4, 2023Providing delicious meals and excellent service is what we strive for and we are sorry to hear that your visit was less than satisfactory. We would like to work towards giving you a better experience in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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23. OT

    OpenTable Diner

    Orange County

    11 reviews

    vip
    4.0

    11 reviews

    Dined on May 3, 2023

    overall4food5service4ambience5

    Food was good… service was a bit slow and we ordered items that we never received and wrong drinks were ordered and sent out. They corrected the drink mix up but we were sad we never received our lobster shrimp appetizer. Asked to take it off the bill but I’m sure the server never rang it in. Meat selection was Literally the last cuts on most of the skewers. Maybe it’s cuz we look young but all the corporate looking Guests received better care than we did. Probably not coming back to this location.
    

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24. LS

    LaSaw

    Los Angeles

    3 reviews

    vip
    1.0

    3 reviews

    Dined on April 30, 2023

    overall1food1service1ambience3

    Here is an honest review of this restaurant. The inside of the restaurant is pretty nice. During our visit on a early Sunday afternoon there were plenty of servers, but that doesn't mean service was good. They sat us at a round table near the market table. As my wife said when we sat down this was an afterthought table and she couldn't have been more correct with the level of service we received. To start the time it took to get drinks was super slow. As normal with this type of restaurant they start bringing meat to the table faster than you turn your marker to red. Also as normal after the first onslaught of meat they begin to slow roll you and then bring around the cheaper cuts of meat or in our case just ignore the green marker. What I noticed was because where our table was located the gauchos went to the front of the restaurant with the meat and by the time they got to where we were the cut you really wanted was gone and this process repeated over and over. The meat wasn't really seasoned well and overall was just mediocre. The market table was just mediocre as well. The potato salad, street corn and corn soup lacked flavor. The cheese bread and grilled cheese with honey was delicious as was the bacon. Now for the fun part...we literally tried to leave the restaurant for 45 minutes. It was like we didn't exist. The serving staff walked all around us and never once asked if we needed anything. We were going to buy an overpriced dessert, but opted to flag someone down to pay the bill and leave. This was not my first time to a Brazilian steakhouse, but it was the worst experience I've had at one. I won't ever dine at a Fogo de Chao again.!
    

    Fogo de Chão - Pasadena, CAResponded on May 2, 2023Our guests should always receive excellent service and we are sorry that we missed the mark for you. Please know that we will be reviewing your feedback with our staff and we would like a chance to give you a better experience in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 30, 2023

    overall5food5service5ambience5

    Everything was perfect! The servers were attentive and made the experience!
    

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26. AA

    AAKK

    Los Angeles

    3 reviews

    1.0

    3 reviews

    Dined on April 30, 2023

    overall1food4service2ambience3

    Had a reservation at 6pm, wasn’t seated until 6:45pm, even though we checked on it multiple times. They did comp the drinks but not before insisting that we checked in at 6:10 (not true but ok let’s play that game, where did the other 35 minutes go then?). I’ll be going back to the Beverly Hills location because they have better service.
    

    Fogo de Chão - Pasadena, CAResponded on May 3, 2023Our guests should always receive excellent service and we're sorry about the wait you experienced. Your satisfaction is our goal and we would like a chance to make it up to you in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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27. HM

    HMark

    Palm Springs

    1 review

    2.0

    1 review

    Dined on April 30, 2023

    overall2food1service2ambience2

    I was truly disappointed with Fogo de Chao. I’d been there years ago and the meats were tasty. This visit was terrible. Forget the service and noise level, the cuts of meat were tough and tasteless. A truly mediocre experience. When you pay $100/person, you should walk away happy.
    

    Fogo de Chão - Pasadena, CAResponded on May 2, 2023Mark, we never want a guest to leave feeling disappointed. Your satisfaction is our goal and we would like a chance to discuss your feedback personally. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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28. TK

    TonyK

    Los Angeles

    1 review

    1.0

    1 review

    Dined on April 29, 2023

    overall1food1service1ambience2

    The meat was over cooked. Asked for a more medium well cuts…they did not come back with it. Gave up waiting for it after a couple requests. We had servers drop platters of empty plates right behind our group . The plates broke and some pieces landed on our chairs and on the floor beneath us. Let a server know and had to ask for them to sweep the floor to remove any debris. Not once did a manager come by and apologize for the broken pieces or offer to sweep the floor. This was just terrible. This was my daughters sweet 16th birthday celebration. My family was not happy with this experience. This was several of my daughters friends first time at Fogo. According to my daughter they were surprised and disappointed with the lack of care. I’ve already let friends know to not host large parties based on this experience. What should’ve been a very happy and fun experience was soured.
    

    Fogo de Chão - Pasadena, CAResponded on May 8, 2023Tony, our team strives to serve perfectly cooked cuts and we're sorry to hear that we missed the mark for you. We would be grateful for a chance to give you a better experience in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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29. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    3.0

    2 reviews

    Dined on April 29, 2023

    overall3food4service1ambience3

    Took forever for them to bring out the good cuts of meat like ribeye and picanha. They only brought out ribeye one time the whole evening but brought out sausage and chicken legs 5 times.
    

    Fogo de Chão - Pasadena, CAResponded on May 1, 2023Providing prompt and attentive service is our goal and we are sorry that we fell short. We value your feedback and will be discussing your comments with our staff. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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30. OT

    OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on April 29, 2023

    overall2food2service2ambience3

    It’s was ok. Not what I expected. Salad bar kinda sucks
    

    Fogo de Chão - Pasadena, CAResponded on May 2, 2023We are saddened by these remarks, as our team always aims to impress you with an amazing dining experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 28, 2023

    overall5food5service4ambience5

    Anniversary
    

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32. JM

    JeffM

    Los Angeles

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 27, 2023

    overall1food1service4ambience3

    Meat was so dry. It took a long time for the meat to Come.
    

    Fogo de Chão - Pasadena, CAResponded on April 28, 2023We are committed to serving perfectly cooked cuts and we are sorry to hear that we missed the mark, Jeff. We would like a chance to make it up to you in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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33. A

    Alice

    Los Angeles

    19 reviews

    vip
    5.0

    19 reviews

    Dined on April 27, 2023

    overall5food5service5ambience5

    Very nice ambiance, staff very on top of it. Food was delicious
    

    Fogo de Chão - Pasadena, CAResponded on April 28, 2023Providing top-notch food and service is what we strive for, Alice! Thank you for your kind remarks!
    

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34. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on April 24, 2023

    overall5food5service5ambience5

    Met with a friend who I haven’t seen in over 20 years since moving to Spain. Place was beautiful spacious. The team and management were very professional and went above and beyond to make sure we were well taken cared of. Best Fogo de Chão I’ve dine in. Will definitely return.
    

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35. J

    Jackie

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on April 23, 2023

    overall5food4service5ambience5

    Brunch is great, meat for the steak felt like little bit overcook, but overall is great. It will be good if website can put there's a parking lot right next to the entrance, got confused not sure where to park when driving to.
    

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36. E

    Eric

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5

    I had a great time! The food was really good, I ate a lot but felt great when I left.
    

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37. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 23, 2023

    overall5food5service5ambience5

    Services was great. The food was great quality, I do wish some of the side items were warm food but they were still delicious. The non-alcoholic drinks were mind blowing! I enjoyed the experience!
    

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38. BL

    ButterLover

    Los Angeles

    44 reviews

    vip
    5.0

    44 reviews

    Dined on April 23, 2023

    overall5food5service5ambience5

    Food was fabulous and the service was excellent! Thank you!
    

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39. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on April 22, 2023

    overall4food4service5ambience5

    Good food but not the best with this price. recommend But toilet has no soap n paper on the floor everywhere
    

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40. OT

    OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on April 22, 2023

    overall2food2service2ambience2

    I didn’t really enjoy my experience this time around because the meat wasn’t coming out as often. It was like they forgot about us and our card was green the whole time. I believe the whole two hours we were there they only came five times to your table. Which we didn’t even get to tired all the meats. And when they did come to our table, it felt like it was the same meat that had gone out table already.
    

    Fogo de Chão - Pasadena, CAResponded on April 24, 2023Our guests should always receive a consistent flow of cuts and we are sorry to hear that we missed the mark for you. We would like a chance to speak with you further about your experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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