Fogo de Chão - Elmhurst, Queens NY

Reseñas de Fogo de Chão - Elmhurst, Queens NY de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Ravi VIP

   Nueva York1 reseña

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   Terrible wait time for Mother's day. Management seems overwhelmed. Food was decent but wouldn't go back
   

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2. S

   September

   Unspecified1 reseña

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 5
   3. Servicio 1
   4. Ambiente 3

   The food was phenomenal. Service was TERRIBLE. Horribly managed! Had a reservation for two at 6:30. Wasn’t seated until 7:50. Had to make a fuss about the wait time was the only reason why we was seated then. They overbooked reservations and had the nerve to be taking walk ins! Bartenders were horrible. Awful drinks,and disgusting attitudes. Would not be going back to this location! And to think,they stated a $50 late fee would be charged to your CC if you’re late.
   

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3. R

   Randell Goon-berg

   Nueva York4 reseñas

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 5

   The wait time was unbelievable I had a 6:30pm and didn’t get sat until 8:17pm . Food wise the meat platters took so long .. didn’t have a great experience
   

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4. J

   Jasmine VIP

   Nueva York17 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   The food is usually good here so me and my husband and son usually frequent often. On 4/9/25 it wasn’t so good. The food didn’t taste seasoned except the chicken thighs. We waited 30 minutes although we had a reservation. It took another 30 minutes for me to receive my cocktail. I don’t know what happened last night but I’ve had better service here
   

   Fogo de Chão - Elmhurst, Queens NYRespuesta enviada hoy

   We're sorry we missed the mark for you and your family during your recent visit. We strive for timely service and flavorful cuts, and it's concerning to hear this wasn’t your experience. We would like to learn more, so please reach out via our website contact form. Our team would like to work toward improving your future visits. Thank you.
   

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5. E

   ENGIN VIP

   Nueva York9 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our experience once again was phenomenal. Jameel personally came over to our table to say hello to our children. We were celebrating my 5 year old's birthday and when we asked her where she wanted to go? She said she wants to see her boyfriend Jameel at Fogo De Chao. I kid you not and this is not made up and we wish we had it on video because it probably would've went viral. Once we are inside, my son was looking for his girlfriend Leslie and she soon came by, where my son turned beet reed, who welcomed us again with open arms and that warmth from the employees is what keeps us going back again an again. Everybody was very attentive, personable and on point and I forgot our waitresses name but she was a delight to deal with as well. Kudos to both of you on jobs well done, Jameel and Leslie. Corporate folk who are reading this, take it from a customer service trainer, on the job for 16 years, these 2 are definitely ready for upper management. Adam and Allison.
   

   Fogo de Chão - Elmhurst, Queens NYRespuesta enviada hace 2 días

   How heartwarming to read about your phenomenal experience, Engin. It's wonderful to hear how Jameel and Leslie made such a memorable impression on your family during your celebration. We're so glad that their warmth keeps you coming back. Your feedback is truly appreciated, and we look forward to welcoming you and your family back for another memorable experience soon!
   

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6. C

   Catherine

   Nueva York2 reseñas

   2.0

   Comieron en 27 de abril de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   I was disappointed with the service the waiter give us we were sat down and then after we decided on what we wanted to drink she disappeared for the rest of the night and we also heard other customers also complaining about the service and the same lack of attention as for food it was ok some of the meat choices had like no taste. The market table didn't really have much options that were appealing.
   

   Fogo de Chão - Elmhurst, Queens NYRespuesta enviada hace 5 días

   Catherine, we're sorry the experience didn't meet your expectations, especially with the service and flavors you encountered. It's concerning to hear about the lack of attention. Our team would like to address your concerns more personally. Please connect with us through our website contact form so we can work toward a better experience. Thank you.
   

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7. R

   Rocio

   Nueva York3 reseñas

   4.0

   Comieron en 23 de abril de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   The food was great but they charged us for 3 bottles of mineral water that we didn’t order. This is not the first time something like this happened last time they charged $100 tip on the credit card. If we didn’t check the receipt we wouldn’t know. We requested a refund and they gave us a refund.
   

   Fogo de Chão - Elmhurst, Queens NYRespuesta enviada hace 5 días

   Rocio, thank you for bringing this to our attention. It's concerning to hear about your experience with the billing. We strive for accuracy, and our team would like to address your concerns and ensure a smoother experience in the future. Please reach out to us via our website contact form so we can follow up on this matter. Thank you.
   

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8. S

   Sorniel

   Nueva York3 reseñas

   5.0

   Comieron en 18 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything last night was great. The food and the service.
   

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9. RA

   ReneeA

   Nueva York6 reseñas

   5.0

   Comieron en 6 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We absolutely love this place, the food is always amazing and the staff is very observant. They’ll remember you, your drinks/orders, and are always willing to make your experience unforgettable.
   

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10. A

    Alexandra VIP

    Nueva York12 reseñas

    5.0

    Comieron en 6 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Service and food was good. Will definitely come back
    

    ¿Te fue útil?