Fogo de Chão - Coral Gables

Commentaires sur le restaurant Fogo de Chão - Coral Gables de personnes qui y ont mangé. Selon des cotes récentes.

1. T

   Thomas

   Miami2 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Very good to kill a Saudade 🤣 meat very good and good service. I had chance to tasted many kind of meat and this is the better part of the night. Cool place with great Brazilian’ atmosphere
   

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2. M

   Maria

   Miami8 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   I was not impressed. Food was cold. Service was ok but not very attentive. I don’t think I will come back.
   

   Fogo de Chão - Coral GablesA répondu il y a 1 jour

   We're sorry that your experience with our team did not meet your expectations, Maria. Ensuring our guests receive attentive service and warm meals is important to us. We'd like to better understand and address your concerns. Please reach out through the contact form on our website to discuss how we can improve your experience. Thank you.
   

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3. M

   Maricarmen

   Miami1 commentaire

   3.0

   Y est allé il y a 5 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   Primera vez y me gustó . Solo tengo una observación . El tiempo en pasar con carnes , variedad y de manera continua me dejó muy decepcionada . Mucho tiempo de espera para algún corte . Los gerentes muy atentos . Y el personal muy bien .
   

   Fogo de Chão - Coral GablesA répondu il y a 3 jours

   Maricarmen, nos alegra saber que tu primera visita te gustó. Lamentamos que el servicio de cortes no fue lo que esperabas en términos de rapidez y variedad. Nos gustaría que contactaras con nosotros a través del formulario en nuestro sitio web para mejorar tu próxima visita. Gracias por reconocer la atención de nuestro equipo.
   

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4. J

   Juan Carlos

   Miami3 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excelente comida, ambiente y maravillosa atención de Shery, Marconi y Hugo, recomendado al ciento por ciento
   

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5. A

   Ana VIP

   Dallas8 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 3

   Expected more from the restaurant. Very very alow service.
   

   Fogo de Chão - Coral GablesA répondu il y a 4 jours

   Ana, we appreciate you sharing your thoughts. We're sorry to hear that the service was not up to expectations during your visit. Our team is committed to delivering prompt and attentive service. Please reach out through our website contact form so we can address your concerns and enhance your experience. Thank you.
   

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6. Y

   Yalda VIP

   Orlando 12 commentaires

   2.0

   Y est allé il y a 7 jours

   1. Cote globale 2
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   Horrible service. Our waitress took our order and then never came back till she picked up our plates. No drink refills offered. When our plates were picked up we ordered dessert and hot tea she dropped off the tea and never came back. No sugar or spoons were offered. After 20 minutes I went to the bar and asked for sugar and spoons and they had no spoons so they gave me straws. Then after 10 minutes we asked the hostess to come over so we could let her know what is going on and she brought over another waiter. They apologized for never receiving our dessert. When he brought the dessert he said our waitress had left bc she didn’t feel well and didn’t tell anyone she had tables left. And that was fine w us bc we understood but then we saw her behind the bar making drinks and talking to people and working. That waiter never came back to check on us there was a lady walking but asking if everything was ok and I told her what had happened and we understood of our waitress was sick but we were told a lie bc she was still there and I wanted to inform them of the situation as the food was great but we had horrible service. Her solution was to give us free dessert which we appreciated but we weren’t looking for that. Once she brought the check she never came back to pick it up to charge my card. We sat there for another 20 minutes until another gentleman came and ran my card. This is not the way to treat customers. They need to work on their wait staff.
   

   Fogo de Chão - Coral GablesA répondu il y a 4 jours

   Yalda, we're truly sorry to hear about the service challenges you encountered during your visit. Your experience doesn't reflect our team's commitment to providing attentive service. Please reach out through our website contact form so we can address your concerns and work toward offering a better experience next time. Thank you.
   

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7. A

   Alexandra

   Miami2 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 3

   Let me begin by saying that we are avid fans of your restaurant and loyal customers—we visit multiple times a year and usually go to the same location. It’s always been a great experience, which is why we chose to celebrate a dear friend’s birthday with you yesterday. We were a party of four and arrived just in time for our reservation. Initially, everything went smoothly—our server brought out water promptly—but unfortunately, service became a bit inconsistent after that. There was a noticeable delay before she returned with the drinks, and she didn’t check in again until we were nearly finished with our meals. This was disappointing, especially since we’ve grown accustomed to attentive service that includes drink refills and side options throughout the meal. It was clear that the restaurant was very busy for a weekday, which is great to see and speaks to your popularity. However, what stood out to us was that just as we finished our entrees, we were presented with the check without being offered dessert, after-dinner drinks, or anything else. We pointed this out, and the manager was very kind and apologetic, which we appreciated. While this wasn’t a dealbreaker, it did leave us feeling a bit overlooked. We absolutely plan to return soon, and we’re confident this was just a one-off experience. We look forward to receiving the excellent service we’re used to. Thank you again, and as always, we appreciate all that your team does. We just had a few thoughts to share in the hopes of an even better next visit.
   

   Fogo de Chão - Coral GablesA répondu il y a 4 jours

   Alexandra, thank you for sharing your thoughts with us and for being such a loyal guest. We're glad to hear that you typically enjoy your visits, but we're sorry for the inconsistencies during your friend's birthday celebration. Our goal is always attentive and seamless service. Our team would like to address your concerns to enhance future visits, so please reach out via our website contact form. Best.
   

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8. N

   Nicholas VIP

   Fort Lauderdale196 commentaires

   3.0

   Y est allé le 24 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   We went for the Vik wine dinner and we had a great time . The meats were magnificent and the Bronzino was delicate and delicious. Really enjoyed the pairings with this fantastic wine . Take note valet is $25
   

   Fogo de Chão - Coral GablesA répondu il y a 4 jours

   We're thrilled to hear you had a wonderful time at the Vik wine dinner, Nicholas, and that our cuts and the Bronzino impressed you. We'd love for you to join Fogo Rewards to enjoy exclusive member benefits and more. Please reach out through our website contact form to share more about your experience. Thank you!
   

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9. D

   Daisy VIP

   Miami25 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   Parked in hotel parking - $15. Seated promptly upon arrival. Nice decor. Restaurant was very overcrowded for Easter. Was seated at a hightop. Had hoped they would have reserved a regular table for us but we didn’t complain since we would have had to wait. Uncomfortable seating and table too small for that type of meal. Also surprised that they were charging extra for Easter, that was not disclosed at time of reservation. Service was outstanding despite crowd but staff had to really scramble to keep up, make meat rounds and keep the buffet line full. Our server had to track down a wine glass for us, they had run out. I almost tipped the glass several times due to small table. Extremely noisey due to number of people packed in. Excellent service great food but not worth what we paid to endure those uncomfortable conditions. We have been to a Fogo (Orlando) on a NYE and it was excellent in all aspects so didn’t hesitate to book on a holiday. Restaurant is too small to pack it in like that. Will try other location next time. This one is not for us. Update: Thank you for the follow up from customer service much appreciated
   

   Fogo de Chão - Coral GablesA répondu le 22 avril 2025

   Daisy, we appreciate your visit and feedback. We're glad to know our team provided excellent service during your holiday meal. We're sorry about the seating arrangements and the noise level during the busy Easter celebration. Please connect with us via our website contact form, as we'd like to discuss your experience further. Thank you.
   

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10. R

    Ron

    Miami2 commentaires

    4.0

    Y est allé le 20 avril 2025

    1. Cote globale 4
    2. Nourriture 5
    3. Service 4
    4. Ambiance 3

    Our waiter Rafael was informative and did a great job.
    

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