Fogo de Chão - Burlington

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1. AJ

   AnnaJ

   New England

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food4service2ambience3

   Very slow service. Stoped coming around with meats at 8:30 or so even when some people at our table weren’t done eating.

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2. B

   Bostonia

   New England

   39 reviews

   vip
   5.0

   39 reviews

   Dined 5 days ago

   overall5food5service5ambience4

   We were celebrating birthdays and decided to go to Fogo de Chao. The restaurant made our birthday extra special with great food and a birthday dessert. The service was very good.

   Fogo de Chão - BurlingtonResponded 4 days agoThank you for celebrating with us! We are happy to hear that you had a five-star experience and we look forward to welcoming you back in the future!

   Report
3. OT

   OpenTable Diner

   New England

   46 reviews

   vip
   3.0

   46 reviews

   Dined 5 days ago

   overall3food5service4ambience5

   Food was delicious, good service, I thought I was getting a dessert or anything with a candle since I put in my reservation that I was celebrating a birthday, we did not get anything. I wanted to be something special without asking. We did not get any dessert anyways.

   Fogo de Chão - BurlingtonResponded 4 days agoWe love celebrating special occasions here at Fogo, and apologize we missed the mark. If we can do anything to earn your complete 5-stars, please let us know. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
4. CS

   CarlaS

   New England

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   overall5food5service4ambience5

   Great food!!

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5. m

   macchifrapp

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   overall4food5service5ambience4

   Everything was good. Just wished the host was more presentable and has a smile instead looking like they just woke up or is tipsy themselves lol.

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6. OT

   OpenTable Diner

   New England

   1 review

   3.0

   1 review

   Dined on June 20, 2022

   overall3food3service2ambience5

   I love going to Fogo de Chao. I usually visit the Boston location but decided to try the Burlington one this time. Very disappointed in the service. I was waiting for over 10 minutes without a gaucho in sight. One would come and then all of a sudden they’d all disappear again and we were left constantly waiting to eat. In Boston, if you have your card on green they’ll constantly come. Here, it didn’t matter because there weren’t any servers in sight to serve you. Disappointing. Won’t go back to Burlington location again. I’ll stick with Boston where they know how to do it right.

   Fogo de Chão - BurlingtonResponded 6 days agoDisappointing you was not our intention, and we truly apologize to hear about this visit. We welcome you to return when you're ready, as we would love the opportunity to earn your trust in our location. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
7. SM

   ShannonM

   New England

   1 review

   3.0

   1 review

   Dined on June 19, 2022

   overall3food4service3ambience4

   Service staff was young and inexperienced. Food and the frequency of table visits with food was very good, just not enough variety (kept bringing the same few things, despite the multiple requests for additional options.) Disappointed that the glasses of special Father’s Day drinks that were being handed out (not ordered) were not complimentary and were costly. Never acknowledged the Birthday request we put in the reservation. Overall, somewhat dissatisfied with our experience, considering the cost of it all.

   Fogo de Chão - BurlingtonResponded 6 days agoOur team is saddened to read of your dissatisfaction. We work hard to ensure visits are excellent in every way, so we're sorry we missed the mark. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
8. CZ

   CherylZ

   New England

   9 reviews

   vip
   3.0

   9 reviews

   Dined on June 19, 2022

   overall3food4service5ambience3

   Over crowded on Father’s Day. Not the same experience as usual. Unfortunate. Poor hostess accommodation even though we had reservations. Unorganized. Seated people who came after us.

   Fogo de Chão - BurlingtonResponded 7 days agoWe are truly saddened by your remarks, Cheryl, as we never want a guest to leave disappointed with us. Your opinion is of the utmost importance to us, and we would like to address your feedback. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
9. JM

   JeanMarc

   New England

   1 review

   2.0

   1 review

   Dined on June 19, 2022

   overall2food2service1ambience1

   How does a favorite place turn into 1 or 2 stars? By not keeping promises. I asked to be taken to brunch to Fogo de Chao by my children for Father's Day because I really like the place and have eaten there 5-6 times since they opened. The website promised special treats like omelets, parfaits... Never happened. Never offered. But the upcharge was there. This brings me to service. No menu for the special lunch, no explanation I could decipher- between the noise level and the soft speech of the server, I have no clue what was on offer. I don't think he had any idea either. All I understood was he was there especially for the day. So we went with the usual get everything choice. But not only were the special treats missing but so was the meat. Few skewers went by our table and they were only 2 cuts of meat offered (top sirloin and salted steak) and chicken. We saw other appetizing offerings walk by but we were consistently ignored. To cap it all off, the bain of the salad bar struck; dirty hands. My wife and I spent the rest of the day suffering the runny consequence. Very disappointing, regrettable, and totally avoidable.

   Fogo de Chão - BurlingtonResponded 6 days agoWe want to continue being your favorite place, so it's very disappointing to read your feedback about your recent visit. We do not take your comments lightly, and our team will be sure to review this carefully. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
10. OT

    OpenTable Diner

    New England

    3 reviews

    vip
    2.0

    3 reviews

    Dined on June 19, 2022

    overall2food2service2ambience3

    Be aware of the upsell when you sit down. Wait staff offers a Wagu appetizer for all to try that is finished cooked at your table on a hot stone of salt. They talk fast, move fast and play it up but never tell you there is a cost or what the cost is. Very shady considering its a $130 plus cost!! Then when you finally figure it out and say something to try and cancel they again talk fast and swap the meat first offered to a “better cut” for same price and take a meal off your bill. As a side note this visit the cuts of meats, especially the lamb were sub par. Selection to our table was very limited compared to past visits. I will really think hard before going back here again!!

    Fogo de Chão - BurlingtonResponded 6 days agoWe are very sorry if the cost of your meal was not made apparent to you. Let us assure you that you enjoying our high-quality cuts is our top priority, and it would never be our intention to upset you. Your support means everything to us. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best Regards.

    Report
11. F

    Fondo

    New England

    239 reviews

    vip
    4.0

    239 reviews

    Dined on June 18, 2022

    overall4food4service4ambience4

    Fun,loud and popular. The service was very good and food good. All you can eat salad bar and meat. Meat was highly salted and you need to ask specifically for certain cuts to be brought to table all good once you get system. Irish whiskey $15. Beer next time. Server was very nice

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12. DL

    DianaL

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on June 18, 2022

    overall3food3service3ambience1

    It's a cattle call. Fine dining prices in a noisy barn with just adequate table service. Staff - is terrific and works hard to keep up with a smile. 5-star for effort. They need more help. Salad Bar - "Market Table" is supreme, best I know. The variety and beautiful display is why I'll return. Meat - quality is not consistent. The server slides the next piece from the skewer onto your plate, not piece that is cooked to your preference. We got the overcooked chewy pieces of garlic beef. We expelled it into napkins rather than swallow. Slices of lamb fared better, but not stellar. Some beef heavily salted. Salmon entrée had tough exterior. Cocktails - Hit and miss. If you like sweet, try the Passionate Caipirinha. A treat. The Cucumber Mint Smash was uninspiring. The "Full Experience" - could be fun with a large raucous group, but you could have just as much fun in a pub setting at half the price. Desserts - Flan was hefty. I expected a lighter texture but this may be normal for a Brazilian treat. We tasted then abandoned the Passion Fruit Mousse. Good light sweet flavor with slight pulp texture, but not worth the calories.

    Fogo de Chão - BurlingtonResponded 7 days agoWhite we are grateful for your compliments of our team and Market Table, Diana, we are disappointed to see that you were not happy with the quality of our cuts or desserts. Your feedback is appreciated, and we would love to have you back to earn your full satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
13. OT

    OpenTable Diner

    New England

    1 review

    4.0

    1 review

    Dined on June 17, 2022

    overall4food4service5ambience5

    Great atmosphere and service. Meat is ok, variable quality depending on the cut you get.

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14. JW

    JWMC

    New England

    13 reviews

    vip
    4.0

    13 reviews

    Dined on June 17, 2022

    overall4food4service3ambience5

    Very slow service however they were extremely busy

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15. RL

    ReginaldoL

    New England

    3 reviews

    2.0

    3 reviews

    Dined on June 17, 2022

    overall2food3service1ambience5

    Does not came tenderloin and pork whit cheese I have to asking but no body serve us Tenderloin and pork. I want a cold sparkling water and come natural temperature. Unfortunately service is poor this time.

    Fogo de Chão - BurlingtonResponded on June 20, 2022We want to offer our guests every cut that they crave, and we're sorry for falling short of your expectations. Your feedback will help us improve, and please consider giving us another chance to earn your satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
16. m

    michaelenek

    Philadelphia

    8 reviews

    5.0

    8 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5

    Great experience! First time @ this location. Clean restaurant & attentive staff. Will definitely be back!

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17. m

    mediocre

    New England

    16 reviews

    vip
    3.0

    16 reviews

    Dined on June 16, 2022

    overall3food3service2ambience3

    The staff is not very friendly or attentive during lunchtime. You can barely get any meat. They spend more time trying to avoid customers. The manager is worse! He ignored us when we had a question etc. Might need to reevaluate his job description.

    Fogo de Chão - BurlingtonResponded 7 days agoPrompt, attentive, and friendly service is what we strive for, so we're disheartened to read your feedback. We are sorry that you have been given such an impression of our team. We would like to learn more about your experience in order to address your concerns. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best Regards.

    Report
18. AK

    AmandaK

    New England

    17 reviews

    vip
    4.0

    17 reviews

    Dined on June 15, 2022

    overall4food5service2ambience3

    The meat and cocktails were amazing - however the service was not that great - we barely had any water on the table and drinks took forever to come.

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19. WG

    WGroton

    New England

    2 reviews

    2.0

    2 reviews

    Dined on June 11, 2022

    overall2food3service2ambience1

    This was the chosen restaurant for my son’s birthday and our first visit. 100% a disappointing experience. Place was loud, service was slow, and the quality of the food horrible for a $400 bill.

    Fogo de Chão - BurlingtonResponded on June 13, 2022We are saddened to learn we missed the mark during your son's birthday celebration, as this should have been wonderful. We appreciate you bringing this feedback to our attention and we will be addressing this with our team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
20. R

    Resvpls

    New England

    31 reviews

    4.0

    31 reviews

    Dined on June 10, 2022

    overall4food4service3ambience5

    3rd time to a Fogo though I've been to a different location every time. The food and offerings are consistent across locations. Don't get me wrong, we had a great time and the food is incredible. But we had a hard time getting 2nds or 3rds of our favorite meats, we had to specifically ask for the filet which should have been included, but never came around, and we did want for some service attention when it came to drink refills whether alcoholic or just water. So great atmosphere and fun evening, but a little wanting in terms of a dining experience.

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21. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    Very friendly staff, accommodating and always looking to help. Food is amazing.

    Fogo de Chão - BurlingtonResponded on June 13, 2022Thank you for sharing your kind remarks about our staff! It is wonderful to know that you had a five-star experience and we look forward to serving you again soon!

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22. JB

    JoeB

    New England

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service5ambience5

    Service was great. Food was fresh, hot and very tasty.

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23. OT

    OpenTable Diner

    New England

    4 reviews

    3.0

    4 reviews

    Dined on June 5, 2022

    overall3food4service3ambience3

    Service was slow for our table

    Fogo de Chão - BurlingtonResponded on June 10, 2022We're sorry for the slower pace, as our team strives to deliver nothing short of efficient service. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
24. d

    debby

    New England

    12 reviews

    5.0

    12 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    My grandchildren ages 10 … loved it !!!!

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25. LS

    LeeS

    New England

    7 reviews

    4.0

    7 reviews

    Dined on June 4, 2022

    overall4food4service5ambience5

    Celebrated high school graduation other a group of eight. Overall very nice experience with service. The ambiance of the new decor is excellent. Very open and spacious concept. The prime, too, and bottom sirloins were the best meats as expected. Being a little critical, there were a few others that were not as good as what we’ve had at other Fogo locations or other Brazilian steakhouses. Even so, definitely would recommend and will go back again.

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26. C

    Cheryl

    New England

    34 reviews

    vip
    3.0

    34 reviews

    Dined on June 4, 2022

    overall3food2service3ambience5

    My sons Graduation!! It was ok the steaks didn’t have much flavor and I like my meat medium rare, most of the meats were well done. They didn’t have the caramelized pineapple. That’s my sons favorite so disappointed. That’s the 2nd time there and I won’t go back.

    Fogo de Chão - BurlingtonResponded on June 10, 2022Cheryl, while we appreciate you choosing us for your son's graduation celebration, we're sorry for falling short of your expectations. We value your feedback and hope you give us the opportunity to regain your support in the near future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    Memorial Day

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28. P

    Patron

    New England

    4 reviews

    5.0

    4 reviews

    Dined on May 30, 2022

    overall5food5service5ambience4

    Went there on Memorial Day for lunch. It was busy, but not like what I have seen during dinner times there, and the holiday probably kept traffic down. Food was great, and service was good as well. Meat selection not as robust as with dinner from prior experiences, but mad up for by lower price, and quieter ambiance.

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29. KM

    KevinM

    New England

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 29, 2022

    overall5food4service5ambience5

    Katrina and TJ were great

    Report
30. OT

    OpenTable Diner

    Orange County

    2 reviews

    4.0

    2 reviews

    Dined on May 27, 2022

    overall4food4service3ambience4

    Servers were nice, just a bit slow

    Report
31. E

    Eddie

    New England

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    The food and service were excellent. Our waitstaff was very friendly and made sure my family had a memorable evening. The meats were very good and the "salad bar" has a great selection that was fresh. The only negative was the drinks from the bar were pricy. Already planning a return visit.

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32. CM

    ColinM

    1 review

    5.0

    1 review

    Dined on May 25, 2022

    overall5food4service4ambience4

    Sat right away, everything was delicious. Definitely got money's worth of meat, and the cocktails were good. The team of servers did a nice job.

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33. LP

    LisaP

    New England

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 22, 2022

    overall5food5service5ambience5

    We were celebrating the college grads in our group and this was such a great experience that made the night so special!

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34. k

    karynl

    New England

    2 reviews

    2.0

    2 reviews

    Dined on May 22, 2022

    overall2food3service1ambience4

    Very rushed service. Servers ignored the RED SIGNAL on table. Rude surly manager.

    Fogo de Chão - BurlingtonResponded on June 11, 2022This is not what we intend to provide, as delivering efficient, attentive, and professional service really is our goal. We hope for the chance to make this up to you, so please return when you're ready. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
35. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience4

    Outstanding service and food

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36. MD

    MonicaD

    New England

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5

    Feranda our waitress made the experience great ! So helpful and made sure we had everything we need in order to enjoy our meal

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37. F

    Frannie

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 21, 2022

    overall5food5service5ambience5

    Went for a celebration dinner. Our server was attentive and knowlegable. The food was excellent. The servers came by frequently with a good variety of choices. Everything was cooked well. It was crowded at 2:30pm which was great because it makes it more fun when the restaurant is busy!

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38. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service4ambience5

    Amazing food and friendly staff

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39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5

    Everything was great, food , service and again the food was amazing

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40. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 16, 2022

    overall5food5service5ambience5

    Birthday dinner

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