Fogo de Chao - Dallas - Uptown

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1. OT

   OpenTable Diner

   Dallas

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   overall2food4service2ambience5

   The food was good but after about 40ish minutes the servers basically stoped coming around with anymore cuts. Definitely wasn’t worth the value. Our waiter was nice though, and was able to accommodate one of our friends that was running really late. However because of the service he didn’t get much meat.

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2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Celebrated 16th wedding anniversary, wonderful atmosphere, delicious food, great staff.

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3. CR

   CindyR

   1 review

   5.0

   1 review

   Dined on June 26, 2022

   overall5food5service5ambience5

   The food is amazing per usual. There’s always variety and if you need anything in particular regarding a type of meat they will bring it to you.

   Fogo de Chao - Dallas - UptownResponded 6 days agoWe are pleased to hear that you always enjoy your meal at Fogo, Cindy! Thank you for your support and please visit again soon!

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4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on June 22, 2022

   overall3food4service3ambience3

   It was mediocre at most. Service was lagging with no organization or follow through

   Fogo de Chao - Dallas - UptownResponded on June 23, 2022Making sure all our guests receive attentive service is very important, and we apologize for the slower pace. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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5. BN

   BrianN

   Austin

   1 review

   2.0

   1 review

   Dined on June 19, 2022

   overall2food1service2ambience2

   Should not have gone on Father’s Day. Reserved table was 50 minutes late. Had to sit in back room where there was little staff. Had to get our own plates, waiter was late to the table, meats were over cooked in most cases. All tenderloin was well done, bacon wrapped sirloin was dry, sausage was dry and shrunken in its casing. Had to escalate to manager which is never fun, and especially horrible on Father’s Day. He tried to make it better which worked for a short while, but eventually staff started to dissipate again and the overcooked meats returned. What should have been a nice evening ended up being one of the worst meal experiences of my life. I grew up around meat and working in a family steakhouse and I’ve been to Fogo many times in Houston and Austin. Well prepared meat is my appetizer, main course and dessert. When you’re a one-trick pony, that trick should be exceptional. In the case of the Fogo in Dallas Uptown, the pony was overdone and tough to stomach.

   Fogo de Chao - Dallas - UptownResponded on June 22, 2022Brian, our cuts should always be cooked and prepared to perfection, and we deeply apologize for letting you down. Your feedback is valued, and please consider returning, as we would be thankful for the opportunity to earn your trust in our location. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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6. KC

   KCsc

   New York Area

   1 review

   vip
   3.0

   1 review

   Dined on June 19, 2022

   overall3food4service2ambience2

   this had to have been one of the worst management experiences i’ve ever seen. we arrived at 6:02 for our 6pm reservation and 100 people where PACKED into the hallway and lobby it was impossible to get to the hostess stand. once we finally got there, we were told that EVERYONE here ALSO had a 6pm reservation and she had no idea when we would be seated. the hostess barely spoke english, and was not friendly at all. we finally got seated close to 7:15PM and our waiter finally arrived around 20 minutes later and it took 15 more minutes to just get water. the food didn’t start being passed until about 8:15, and we only saw our waiter once. the meat was great, but honestly it was some of the most horrible service i’ve ever encountered.

   Fogo de Chao - Dallas - UptownResponded on June 22, 2022We sincerely apologize for the wait you experienced. Our team makes every effort to provide excellent service and experiences, so we're sorry to read of your disappointment. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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7. OT

   OpenTable Diner

   Mexico City

   1 review

   1.0

   1 review

   Dined on June 19, 2022

   overall1food1service1ambience1

   Horrible service. They over booked the restaurant - wait was over an hour with a reservation. We left. Terrible hostess

   Fogo de Chao - Dallas - UptownResponded on June 23, 2022Hearing you left due to the extended wait time is never what we expect for our guests. We apologize this has been the case and hope to make things up to you during your next visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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8. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on June 19, 2022

   overall1food3service1ambience2

   We made a reservation for 5:15pm. We planned an early dinner as my sister and brother-in-law were in town and had concert plans this evening. We arrived on time and checked in with the hostess. The entry was overflowing with people waiting to be seated, which was concerning, but the hostess said she would text us when our table was available, but didn’t mention there was any issue with honoring the reservation. Over the course of the next hour, we waited and waited while we watched person after person come and complain about the fact that their reservations weren’t being honored. The manager kept saying it was because of the holiday, but it was an obvious case of overbooking. That number of people shouldn’t have been able to get a reservation. Once we were finally seated, we had to rush to eat, and the food was sub par. Most of the meat was overcooked and they never showed up with any specific requests. No apology was offered for having us wait an hour after our reservation to be seated, nor was any sort of offering to make right the situation. Poor customer service, and really ruined a lot of Father’s Day dinners for many families. Disgraceful.

   Fogo de Chao - Dallas - UptownResponded on June 22, 2022We're very sorry your visit here wasn't a five-star experience. Our team is dedicated to offering high quality service, so we do not take your comments lightly. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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9. OT

   OpenTable Diner

   Dallas

   5 reviews

   1.0

   5 reviews

   Dined on June 19, 2022

   overall1food1service1ambience2

   Horrible experience and an absolute waste of money time and appetite. The meats came out cold & they only brought out bacon wrapped chicken bacon wrapped steak. The fine cuts of meat that we wanted and expected, was filled with lots of fat it was either over cooked or not cooked. The head server Louise was absolutely pathetic, he lost my card, he added things to my bill with small children that were not there. We waited 40 minutes for Louise to bring our bill. They had additional servers walking around to sell you up-charged items. His assistant servers were great they tried to keep up but they were depending on him to lead and guide them, but he had no clue what he was doing he was all over the place. We asked for lamb chops they brought our lamb cuts that were sealed with a fat through and through. They walked past our table with the lamb chops and passed them out to other tables before they returned to us. When they finally returned, the lamb chops were very cold and there were not enough for our table. The experience was not pleasant as expected, as I’ve experienced at Texas de Brazil. It was absolutely overpriced and they will never see me or my family and friends again. If Texas de Brazil is booked will not go to the subpar choice. Hopefully you will take this and use this review as a way of avoiding a horrible & expensive experience just for cold fatty meat. You can find better cuts of meat at Food 4 Less, Piccadilly‘s Walmart or Winco. Save your time frustration and money.

   Fogo de Chao - Dallas - UptownResponded 6 days agoWhat you mention certainly does not reflect our high standards of courteous and professional service. We truly apologize for the inconvenience you have experienced during your recent visit, and we hope to make things right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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10. VL

    ViridianaL

    1 review

    1.0

    1 review

    Dined on June 19, 2022

    overall1food5service1ambience1

    We had THE worst customer service here! We were first sat at a very tight fitting corner which every single person that past by would bump into my husband. Our server came, said hi, took our drink order and never came back. We got my husbands drink buy someone random and my drink never came. Of course there was no one to ask around us. I then told a busser, which did the best to help. He brought my drink and then someone else brought me the same drink in a different glass. We never got our water because they didn't have clean water cups? Our server kept flying by our table not noticing us the entire night, not one refill on my husbands drink, to ask how our service was nothing!! When I did finally flag down a manager for more drinks, he said he would send someone, and nobody ever came. It was only until we were about to leave that server came and refilled my husband alcohol drink with water!!!!!!! We will never go back for sure. It was a dry dinner that we didn't enjoy.

    Fogo de Chao - Dallas - UptownResponded on June 21, 2022We're disheartened by your comments, as we have high standards of service in place for our team and the experience you have described does not align with them at all. Please accept our sincere apologies. We would love a chance to make things right with you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Kind regards.

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11. TR

    TeresaR

    Dallas

    1 review

    1.0

    1 review

    Dined on June 19, 2022

    overall1food1service1ambience1

    The last three times we dine in the food and service was horrible. Im really considering driving to The Fogo de Chao in Addison next time I want steak.

    Fogo de Chao - Dallas - UptownResponded on June 21, 2022Teresa, we are sorry that your recent visits have not been in line with our high standards. We appreciate having you as a loyal guest, and it would mean the world to our team to have a chance at earning your complete satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best Regards.

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Great variety of meats and AMAZING buffet

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13. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Outstanding food. Always a great experience!

    Fogo de Chao - Dallas - UptownResponded on June 20, 2022We are happy to hear that you always have a great experience at Fogo! Thank you for your outstanding review and please visit again soon!

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14. S

    Suzy

    Dallas

    8 reviews

    4.0

    8 reviews

    Dined on June 18, 2022

    overall4food4service4ambience5

    Birthday lunch was very nice. I was excited to see an omelette bar, since I was not doing the meats. But each time I was up near salad bar nobody was there behind it so never got one. The birthday dessert was nice and delicious.

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15. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    It was my 8 year wedding anniversary. My husband and I really enjoyed the experience. Our server Karina was very attentive to our need. Her smile was very infectious

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16. OT

    OpenTable Diner

    New Mexico

    7 reviews

    5.0

    7 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5

    What a great experience! So well worth it! Great drinks. Good wine. A salad bar? Market table for great appetizers. Don’t fill up! They bring meats by every few minutes. Lots of fun. Great wait staff. We’ll be going back again next time we’re in Dallas 😎

    Fogo de Chao - Dallas - UptownResponded on June 17, 2022We strive to create amazing experiences for our guests and your feedback is deeply appreciated! Thank you for visiting and we look forward to having you back the next time you are in the area!

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17. TS

    TheShooter

    Dallas

    6 reviews

    3.0

    6 reviews

    Dined on June 16, 2022

    overall3food5service2ambience5

    Food was great, as it has been for every Fogo I have visited. However, here are specific issues at this restaurant: 1. Service was okay, at first. There were 6 people at the table. We all finished eating and drinking at the same time. Nobody came to check on us and it took forever to get the check. I think we were at the table for 30 min after eating, primarily due to not being given the check. 2. Parking is attrocious. There is functionally no self park. Therefore, you have to valet. I spent about 10 minutes in line to park my car. Then, after my dining experience, it took them 45 minutes to bring me my car. Are you kidding me? While I am almost guaranteed to visit a Fogo in the future, I never intend to visit this location again.

    Fogo de Chao - Dallas - UptownResponded on June 17, 2022We love serving loyal guests and apologize for your disappointment, as we only want you to have happy experiences. We take your 3-star rating seriously and are eager to connect with you so we can take the steps to earn your complete satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

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18. AW

    AlikiW

    Dallas

    3 reviews

    2.0

    3 reviews

    Dined on June 12, 2022

    overall2food3service2ambience3

    I wasn’t really satisfied with the service at first. But I think there was a different shift that took over when after a while, they were much better.

    Fogo de Chao - Dallas - UptownResponded on June 14, 2022We sincerely apologize if you received anything but top-notch service from our team, as this is never our hope. Please allow us another chance to earn your five-stars. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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19. L

    Localdude

    Dallas

    70 reviews

    vip
    4.0

    70 reviews

    Dined on June 12, 2022

    overall4food4service3ambience3

    A bit of a frenzy on a saturday night, lots of big parties and celebrations. Staff were overworked but always hustling - everyone was working hard to give good service. The food is very solid - obviously lots of good choices, and a great salad bar. The price point is extremely reasonable for what you get - this is a great value.

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20. E

    Esme

    Dallas

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience3

    Food as usual was delicious! Brazilian lemonade is the best!

    Fogo de Chao - Dallas - UptownResponded on June 14, 2022Thank you for your review, Esme! It is great to know how much you enjoyed our Brazilian Lemonade and we hope you visit again soon!

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21. KH

    KristynnH

    Hawaii

    2 reviews

    3.0

    2 reviews

    Dined on June 12, 2022

    overall3food5service3ambience4

    The food was amazing, but we kept getting skipped when we had our cards on green. And we asked for a certain cut of meat a few times and never received it.

    Fogo de Chao - Dallas - UptownResponded on June 14, 2022Kristynn, it's disappointing to hear you feel this way, as we want our guests to find value in our quality service. We hope to welcome you back soon, as we would appreciate another chance to earn your support. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
22. ST

    SarahT

    Central Texas

    1 review

    4.0

    1 review

    Dined on June 7, 2022

    overall4food4service5ambience3

    Service was great! Will definitely be back

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23. OT

    OpenTable Diner

    Montana

    3 reviews

    1.0

    3 reviews

    Dined on June 5, 2022

    overall1food1service2ambience1

    I am usually not one to write a poor review but I was appalled at the quality of ambiance, service and food for an almost $500 meal. My husband and I had been to Fogo years ago and it used to be a special experience. Not anymore. This was just awful. I would genuinely like to request a refund for our meal. There was absolutely nothing about this that felt like a $500 meal.

    Fogo de Chao - Dallas - UptownResponded on June 7, 2022We are disappointed to read your review, as our team works hard to ensure our guests experience the quality service they deserve. Please know that we care deeply for the opinion of our guests and hope to have another chance to make things right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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24. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    still had to wait 15 mins to be seated but understandable since it was a packed house.

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25. OT

    OpenTable Diner

    Dallas

    1 review

    4.0

    1 review

    Dined on June 3, 2022

    overall4food5service3ambience5

    When we first got there our whole party wasn’t there so they said they would seat us when the majority of the party was present. Once the whole party had arrived the hostesses were gone, we had to wait in the seating area for about 20 minutes. After they sat us down service was quick and food was great.

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26. OT

    OpenTable Diner

    Austin

    2 reviews

    5.0

    2 reviews

    Dined on May 29, 2022

    overall5food5service5ambience4

    Wonderful time

    Fogo de Chao - Dallas - UptownResponded on June 1, 2022Thank you for your five star review! We are happy to hear that you had a wonderful time at Fogo and we hope you visit again soon!

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27. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on May 26, 2022

    overall5food5service5ambience5

    Hands down one of the best places to eat.

    Fogo de Chao - Dallas - UptownResponded on May 27, 2022We are so happy to be one of your favorite restaurants! Thank you for sharing and please visit again!

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28. c

    chrisk

    Dallas

    1 review

    vip
    3.0

    1 review

    Dined on May 24, 2022

    overall3food3service2ambience2

    We did not get seated until 8:10 - our reservation was at 7:30. No waiter came to our table until another 15 min after seating and a visit to the host - I am a regular at this establishment and I bring many clients there . I was not happy with the overall experience last night

    Fogo de Chao - Dallas - UptownResponded on May 25, 2022Chris, we apologize for the delay, as we take reservations very seriously. Your feedback will help us to improve, and we appreciate you taking the time to share. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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29. MB

    MichaelB

    Dallas

    9 reviews

    5.0

    9 reviews

    Dined on May 23, 2022

    overall5food5service5ambience5

    It was a great evening with friends after a concert

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30. TA

    TrishA

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on May 22, 2022

    overall5food5service5ambience5

    Amazing place! Definitely a recommended experience if you’ve not done yet! Our entire party fully enjoyed the food and the great service. It was so worth it for our special birthday celebration.

    Fogo de Chao - Dallas - UptownResponded on May 24, 2022It was an honor to celebrate with you, Trish! We are happy to hear that you all enjoyed the food and service, and we hope to celebrate again with you in the future!

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31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    It was our first time eating brunch at the fogo and we have been to many of them. It was awesome and we received the great service that we always expect from the Fogo. Thank you.

    Fogo de Chao - Dallas - UptownResponded on May 24, 2022Thank you for dining with us! It is awesome to hear that you received top-notch service, as this is what we aim for. We appreciate your review and hope to serve you again soon!

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32. SA

    SANDRAR

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    A carnivore's paradise. But all of the sides/veggies/salads are outstanding, too. My favorites are the candied bacon, grilled cubes of cheese, and those little cheesy bread rolls.... yum. Something for everyone here.

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33. N

    Nicholas

    Dallas

    6 reviews

    5.0

    6 reviews

    Dined on May 21, 2022

    overall5food5service4ambience5

    Wow! What a great experience with serving 16 people for a 40th birthday celebration. Everything was perfect and our server was tentative and took their time explaining the menu for the first time guests.

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34. CM

    CurtisM

    1 review

    5.0

    1 review

    Dined on May 19, 2022

    overall5food5service5ambience5

    It was a great birthday celebration. Really enjoyed ourselves. Thanks for the great time.

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35. SJ

    ShonJ

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    Our family chose Fogo to celebrate my son’s graduation from college. Even though our crowd was quite large, the staff handled us with the utmost respect and attention. I say that because we had several members who weren’t familiar with how everything is set up. The staff did not show any signs of agitation at repeating already spoken instructions lol. Eric took EXCELLENT care of us all and we have absolutely nothing but praise from our celebration.

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36. GA

    GiovannaA

    1 review

    1.0

    1 review

    Dined on May 15, 2022

    overall1food1service1ambience1

    Not a good experience at all. DO NOT book a party of 20 if you don't have enough space for big parties . MANAGER WAS HORRIBEL NO CUSTOMER SERVICE AT ALL

    Fogo de Chao - Dallas - UptownResponded on May 17, 2022We apologize for this inconvenience, Giovanna, as your reservations should always be upheld. It is our hope that you discuss this with us further, as we'd love to invite you back. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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37. OT

    OpenTable Diner

    Dallas

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    My experience was amazing staff was great. Sheldon was absolutely wonderful the lady at check in was magnificent as well.

    Fogo de Chao - Dallas - UptownResponded on May 18, 2022It is awesome to know that you had an amazing experience at Fogo! Thank you for taking a moment to share your review and we hope to have you back soon!

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38. OT

    OpenTable Diner

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    My friends and I went to Fogo de Chao to celebrate my birthday and it was amazing. From the food to the service, 10/10. Our server Nate was great. Very attentive and pleasant. Even though the restaurant was packed, we received everything in a timely manner. I will definitely return.

    Fogo de Chao - Dallas - UptownResponded on May 18, 2022Thank you for celebrating your birthday with us! It is wonderful to know that you received excellent service from Nate, and that you had a five-star experience. We appreciate your support and look forward to serving you again!

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39. NB

    NicolleB

    Dallas

    1 review

    1.0

    1 review

    Dined on May 14, 2022

    overall1food4service1ambience3

    Waited over an hour to be seated even though we had a reservation. Sat at our table for 15 minutes before a waiter came to take a drink order. Had to ask for sides, rolls and even meat service. Felt completely ignored. Worst service I’ve ever had at a Brazilian steakhouse and I’ve eaten at this one before. Salad bar was delicious. Some of the meats were dry. Very disappointing. We had guests from Canada and wanted to show them a good time. Will not return to this location.

    Fogo de Chao - Dallas - UptownResponded on May 16, 2022Nicolle, we apologize for the delay, as seating and serving our guests in a prompt manner is always our goal. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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40. LW

    LindaW

    New York Area

    14 reviews

    vip
    5.0

    14 reviews

    Dined on May 10, 2022

    overall5food5service5ambience5

    Our servers and the manager of our section were all fabulous! The Manager (thin w/ glasses) was very accommodating. Food was delicious as usual.

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