Fogo de Chao - Troy

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1. OT

   OpenTable Diner

   Toledo

   2 reviews

   5.0

   2 reviews

   Dined today

   overall5food5service5ambience3

   This was our first time here it and we where not disappointed. However there are some things that we didn’t like about this experience was how close the tables were to each other felt like we where on top of other tables; also us thinking we where getting the full experience and then setting down a shrimp cocktail then turning around and informing us that it was separate from the experience, same with the shots that were being walked around. Over all had a great time food was amazing!

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2. OT

   OpenTable Diner

   Detroit

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service3ambience3

   Most of the food was top notch. Service was very slow. It was very crowded and a line at the salad bar. I would give it another chance in the future.

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3. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food3service3ambience4

   Very mediocre

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4. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on January 31, 2023

   overall5food5service5ambience5

   Great, food was very good, good salad bar

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5. D

   David

   Detroit

   30 reviews

   vip
   3.0

   30 reviews

   Dined on January 29, 2023

   overall3food3service1ambience2

   The food was good but service was horrible and they try to uncharge everything without your knowledge by bringing things around and giving them out at tables and not notifying you that there will be a charge on the final bill

   Fogo de Chao - TroyResponded on January 30, 2023While we are glad you enjoyed your meal, David, we're disappointed your service was anything short of accommodating. Please know we will be addressing this with our team and hope to turn things around the next time you visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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6. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on January 29, 2023

   overall2food3service1ambience4

   The waitress was really rude but management did their best to correct things!

   Fogo de Chao - TroyResponded on January 30, 2023It's our goal to offer respectful, helpful service at all times. We're sorry to read of your disappointment in your experience and hope to have another chance to better meet your expectations in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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7. MI

   MILynn

   Detroit

   23 reviews

   vip
   5.0

   23 reviews

   Dined on January 28, 2023

   overall5food5service5ambience5

   Had a birthday dinner last night at Fogo de Chaos. We were given a great table for the 5 of us. On the upper level in the corner. Which was great for the noise level, as my husband is deaf in one ear and large, noisy rooms can be an issue On to the service, and food. Our server was super attentive. Explained how things work at a Brazilian steak house Once they started. The meats came fast and furious They were delicious. You get full pretty quickly The salad bar is also not to be missed It was my sons and myself birthday. So they gave us each a free dessert off the menu. We got the cheesecake and crème brûlée. And shared them amongst our party It was a great experience. Would go back again for a special occasion

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8. FF

   FrequentFogoCustomer

   Chicago

   15 reviews

   vip
   5.0

   15 reviews

   Dined on January 24, 2023

   overall5food4service5ambience5

   One of the best locations of Fogo De Chao! Managers and gauchos are very friendly and attentive to the details of what and how you like your meat. I have become a fan of this location and definitely recommend it. I specially love their lamb steak, lamb chops and roasted squash and apple.

   Fogo de Chao - TroyResponded on January 25, 2023Thank you for your stellar feedback! We are grateful to have you as a loyal guest and we look forward to seeing you again soon!

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9. BC

   BrittanyC

   San Francisco

   1 review

   5.0

   1 review

   Dined on January 22, 2023

   overall5food5service5ambience5

   We had the full experience and was very pleased. Yummy food and you can’t go wrong for the price. You get to taste every steak and more! They are very nice, all you have to do is ask and they come back quickly! We ate so much and we’re completely satisfied!

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10. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on January 22, 2023

    overall3food2service2ambience1

    My family was fighting gnats all night that were attacking our food.

    Fogo de Chao - TroyResponded on January 24, 2023Please know that what you've described is not in line with our high standards, and we'd like to discuss your visit directly. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
11. SH

    StephanieH

    Detroit

    1 review

    4.0

    1 review

    Dined on January 21, 2023

    overall4food5service3ambience4

    We love going here for special occasion dinners. We went last night and the food again was excellent but the service sure was lacking. At first the server was attentive but that soon went downhill. We ordered a few drinks with our desserts and they never came. After dessert we waited more than an hour to get our tabs and cash out. Overall I would still recommend but make sure to pack your patience as our dinner took over 3 hours, 1 of them just waiting for the bill.

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    This place was amazing and they had great service I will definitely come back.

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13. MG

    MarkG

    Detroit

    6 reviews

    4.0

    6 reviews

    Dined on January 21, 2023

    overall4food4service4ambience4

    Enjoyed it, but the other locations we’ve been to have been better. This one really tired to fill you up on the “cheaper” cuts of meat first. They all do that, but we actually had to request and then wait for a while at the end of our meal to get the top cuts of meat.

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14. r

    richardc

    Detroit

    29 reviews

    5.0

    29 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Service was very attentive! Food was terrific.

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15. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on January 21, 2023

    overall5food4service5ambience5

    Server was great. Food choices were plentiful and quality was good. In and out in less than an hour and didn’t feel rushed. Price was in line with similar Brazilian steakhouses in the area.

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16. OT

    OpenTable Diner

    Detroit

    10 reviews

    3.0

    10 reviews

    Dined on January 17, 2023

    overall3food4service2ambience3

    Not the best one today, specially because I was celebrating my husband’s birthday. Female restroom smelling really bad, food was okay but definitely didn’t had the full experience (only 5 cuts of meat were served), when we ordered soda water the server brought a bottled one - which was already opened and believe me it contained only half of the bottle of water!! As if was not enough, the server started to remove all plates from the table even mine while I was still eating!!! Honestly this experience won’t be the best one ever!!

    Fogo de Chao - TroyResponded on January 19, 2023We never want to fall short of our guest's expectations. We apologize for what you have described and are disappointed you felt our quality was lacking. If we can do anything to restore your confidence please let us know. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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17. MJ

    MauriceJ

    Detroit

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food5service5ambience5

    Fogo de Chao was excellent from the time we walked in and were seated until the time we left I recommend everyone try it at least once

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18. VB

    ValenciaB

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined on January 16, 2023

    overall4food4service5ambience2

    Very nice Birthday experience!

    Report
19. MH

    MaherH

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Way better than last time .. it’s getting to be a hit or miss kind thing but overall this time was better than the last .. thank you for having us

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20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Very attentive and polite staff.

    Fogo de Chao - TroyResponded on January 17, 2023Thank you for your kind feedback about our staff! Please know that we are always happy to serve you!

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21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 11, 2023

    overall5food5service5ambience5

    Amazing! Went for Birthday - food was delicious!

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22. OT

    OpenTable Diner

    Naples

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service3ambience5

    Was good food is good there too

    Report
23. BW

    BrandiceW

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    A waiter was amazing. The food was exceptional. Very pleased with my visit.

    Fogo de Chao - TroyResponded on January 10, 2023Thank you for the Fogo love, Brandice! It means the world to us. We can't wait to serve you again!

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24. M

    Manda

    Detroit

    7 reviews

    1.0

    7 reviews

    Dined on January 7, 2023

    overall1food3service1ambience4

    Made a reservation for 7:30 and when we arrived the hostess said the table isn’t ready yet and to please wait aside. I asked for how long and she said she didn’t know. I asked a few mins? More? She said she didn’t know. We waited 30 MINS and still didn’t get sat so we left. Now I understand restaurants get busy and I understand you can’t just kick people out but some transparency would’ve been nice. If the hostess told us upon arriving that it would’ve been a 30 minute wait we would’ve left and everything would’ve been fine but she wasted our time. Safe to say we won’t be back anytime soon.

    Fogo de Chao - TroyResponded on January 9, 2023Seating our guests in a timely manner, especially those with a reservation is important to us. We apologize this was not the case, Manda, and would like to speak directly regarding this encounter. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service5ambience5

    Birthday. It was amazing and everyone had a great time

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26. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 5, 2023

    overall1food1service1ambience1

    Terrible service, cold bland food, terrible experience

    Fogo de Chao - TroyResponded on January 6, 2023It's disappointing to learn of your dissatisfaction, as it's essential for us to ensure we are exceeding your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
27. GS

    GeorgeS

    1 review

    5.0

    1 review

    Dined on January 2, 2023

    overall5food4service4ambience5

    Great dinner but crowded. Food is excellent but meat was slow coming in. Reservation is good.

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28. IH

    IreneH

    1 review

    4.0

    1 review

    Dined on January 2, 2023

    overall4food4service5ambience3

    We didn’t have all meat choices offered, maybe because our party of 6 was seated in back room. Otherwise it was good!

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29. MT

    MoradT

    Chicago

    29 reviews

    vip
    4.0

    29 reviews

    Dined on January 2, 2023

    overall4food5service4ambience2

    Limited veriaties of meat, expected more. Wine list was focused on south american (Chile and Argentina) producers but more than adequate. Salad bar was fresh and expansive with all items of high grade. Our last visit was to the branch in Chicago, this branch is nicer and larger in scale.

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30. OT

    OpenTable Diner

    Detroit

    14 reviews

    vip
    5.0

    14 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Everything was great as usual

    Fogo de Chao - TroyResponded on January 4, 2023It's excellent to hear that you enjoyed everything! Thank you for your review!

    Report
31. J

    Jessica

    1 review

    1.0

    1 review

    Dined on January 2, 2023

    overall1food2service1ambience4

    Terrible service our server looked mad at the world asked for pop she came and poured flat pop after waiting 20 minutes for it. Food was less than stellar and not worth the money. Will not go back or recommend.

    Fogo de Chao - TroyResponded on January 4, 2023Hearing our guests describe their visit as less than stellar is disheartening, as we work hard to maintain high quality in every aspect. Our team would like to address the meal you received personally in hopes of regaining your future support. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
32. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience5

    Avoid this place on a busy night such as weekends or you will not see your server for at least 45 minutes, or be able to order or get your dessert in under an hour. The manager is very rude and disregards any complaints. If you want to be served top or bottom sirloin over and over instead of a variety due to them being too busy or the location of your table, just go somewhere else and spend way less. You will not receive much service if your table is in a spot likely to get missed by the staff. Disgusted by their attitude & lack of concern as well.

    Fogo de Chao - TroyResponded on January 3, 2023Please know that we value your patronage. An opportunity to speak with you in greater detail about the concerns surrounding your visit would be very much appreciated. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
33. GN

    aGirlNamedSquirrel

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food4service4ambience5

    The salad bar needed some attention as there were a lot of empty plates and cross contamination between the items. The drinks also took pretty long to come to us, but maybe they were just busy. The food was great and our server, while very busy, was always attentive. Overall, a great dinner out with family.

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34. OT

    OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    They did a great job. Food was amazing and service was great as well.

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35. J

    Jimmy

    Detroit

    24 reviews

    vip
    5.0

    24 reviews

    Dined on December 31, 2022

    overall5food5service5ambience4

    The quality of the meat is excellent. Service was great as well. We asked for Lamb Cops and the server brought us a whole skewer. They were amazing. As busy as the restaurant was on New Year’s Eve the service was great and servers where always checking on us with the selection of meats.

    Fogo de Chao - TroyResponded on January 3, 2023Serving high-quality meat cuts is important to us, Jimmy, and we're glad you enjoyed it! Thank you for celebrating with us and please visit again soon!

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36. OT

    OpenTable Diner

    Charlotte

    7 reviews

    vip
    1.0

    7 reviews

    Dined on December 31, 2022

    overall1food3service2ambience4

    I’ve been to fogo de chao locations all over the country. This one was the worst. Of all the items they are supposed to bring out, they only brought the same 4 to the table again and again. There were several large parties in the restaurant and most items went to their tables first leaving little for the other tables. When the staff asked if there was anything else we’d like, those requests were never fulfilled. Overall, fogo dr chao is a great restaurant, in other cities. I won’t be returning to this one.

    Fogo de Chao - TroyResponded on January 2, 2023Firstly, we want to thank you for supporting Fogo de Chão as much as you do. It's disheartening to learn our Troy location was not up to par, as we always aim for quality experiences. Please allow us the chance to speak further about your visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

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37. M

    Mbfoodie

    Chicago

    33 reviews

    vip
    5.0

    33 reviews

    Dined on December 30, 2022

    overall5food5service4ambience4

    All I would like to acknowledge is that this location is under superb management, Victor went above and beyond to make sure that we had the best experience possible. His professionalism and stellar management skills made our experience enjoyable and worth mentioning.

    Report
38. C

    Chris

    Detroit

    32 reviews

    vip
    5.0

    32 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    The food and service were both outstanding Will definitely go back!

    Fogo de Chao - TroyResponded on December 30, 2022It's wonderful to hear that you enjoyed the food and service, Chris! Thanks for your review and we can't wait to have you back!

    Report
39. XD

    XeniaD

    Detroit

    3 reviews

    1.0

    3 reviews

    Dined on December 28, 2022

    overall1food1service1ambience1

    I can not tell you how disgusted and disappointed my family and I were. Last night was my mother in law’s 86th birthday. I made sure to let Open Table know. Mind you, this was our third visit. The first, my husband’s birthday, we were blown away by the food, service and cleanliness. The second, my son’s birthday, also, no complaints other than a bit dirty , surrounding and cutlery. This time, DEAR GOD, never again, NEVER AGAIN!!! The entire place was filthy, over crowded as we were inches apart from other tables that when one of us got up we, understandably, hit the other. Then, I couldn’t get a clean glass to save my life, when one did finally arrive it went to the table behind us. The food, the few meats and poultry that did come around, nothing like the first visit, were terrible. I asked on repeat for well done pieces of meat and was always forgotten about, and when the server finally came back he tried to find some on the skewer but clearly he wasn’t sure as the pieces he did cut were still quite pink and it was nothing but fat and gristle. I tried to make the most of it and waited on chicken to come around, it came around once. Now, I’m not as big as most of the clientele were there last night but it didn’t mean that I wasn’t hungry. Given the amount we paid you’d think I wouldn’t have left hungry, gone home and had something to eat out of my fridge. No one, NO ONE said happy birthday to my mother in law or gave her any sort of treat for her special day. Not asking for a hand out but my God, really???!!! I will never step foot in your establishment again and should anyone ask me, they’ll get an earful. You should be ashamed of yourselves as a business, restaurant and for how much you charge when your no different than an overpriced, uppity wanna be, Cracker Barrel. 346.50$$$$ we paid for the lousiest dinning experience!!!! That’s the last dime you will ever see from my family and I.

    Fogo de Chao - TroyResponded on December 30, 2022Treating our guests with the utmost respect is important to us, so we are disappointed to receive your feedback. We can assure you this will be addressed with our team and we hope to speak with you further regarding this visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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40. OT

    OpenTable Diner

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on December 28, 2022

    overall3food3service5ambience5

    Service was great! The food was ok, some of the meat brought around was too rare for my taste but they offered to cook it longer and come back. The seafood tower wasn’t as fresh as I would have liked. But overall the experience was ok, not outstanding. I give it a 6 out of 10.

    Fogo de Chao - TroyResponded on December 29, 2022Although your service was top-notch, we are disappointed your meal was not. We'd like to discuss the meal you received further, in hopes of earning your complete five stars next time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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