Fogo de Chao - Scottsdale
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Amazing food and great service
Wait staff was incredible and saved our visit. The “manager” on duty left much to be desired. We had a 6:45 reservation and didn’t get seated until 8:00 with 2 young children. At 45 minutes into our wait my husband asked what was taking so long and they told us we were 5 mins late. I had called ahead to let them know our Uber was lost. I would never go back simply because of the way the “manager” treated us, but everyone else was amazing.
We take your comments seriously, as our team strives to always treat our guests with kind and professional service. We hope to review your visit further and work towards a second chance, so we'll be reaching out via direct message soon. Thank you.
Overall a poor experience. For starters the air was broken and we had to wait 40 minutes to be seated (8PM reservation).The dining room was muggy and over crowded. We were seated in the back room excluded from the main dining area and it really felt that way. The food inconsistently came out (we did the experience) barely any sides were served and we only received 7 of the 16 meats we were supposed to get. The service was really the issue for us as people had either empty plates or empty drinks. We pretty much ordered a round of drinks every time a server appeared but still had to wait a long time for them to come. The bill was fairly cheap but with that being said the majority of the trip wasn’t enjoyable. No AC (in July) and when I approached the manger she responded that “it was on but there are just a lot of people inside” Not the answer I was looking for as my party of 13 were in reality sweating with either no cocktail or food.
We always want your experiences with us to be enjoyable, so we are sorry to hear that you did not feel comfortable this time around. We are confident we can earn your trust, so we'll be reaching out via direct message to make this right. Thank you.
Got seated right on time with our reservation but there were too few staff to handle the crowd. It made for a poor experience. Food was good but it wasn’t the usual Fogo experience I’ve had at other locations.
We never want our guests to have such an experience, as our team truly strives to deliver attentive service. We apologize for falling short, and we will be in touch with you via direct message to further address this matter. Best.
The Parmesan Pork was a favorite. The New York style cheesecake was also amazing!
So let’s start with the good:
1. the food - this was good.
2. at the end of the meal a very helpful manager asked if there was anything in particular we wanted them to bring - she was amazing & almost made up for the rest of the problems
1. our waiter was so quiet that we struggled to hear anything he said (and we are in our mid-40’s so no age comments please 😊) and he just loitered when we said we needed a few minutes to decide (very off putting)
2. The place was so rammed with people that even the waiting staff struggled to get around … had to keep shuffling my chair for them to get around. Please space out the tables a LOT more
A pleasant environment is what you should always enjoy, so we apologize for the details of your experience. We'll be sure to send you a direct message in hopes of inviting you back. Kind Regards.
We dined in celebration of my girlfriend's birthday, and the restaurant far exceeded our expectations. We opted for the Churrasco experience which was nothing short of excellent! The food was phenomenal, the staff was exceptional, and the overall experience was wonderful. We will definitely be back!
p.s. - management, if you're seeing this, Eric was the first server who waited on us and he was amazing! He simply explained how the entire experience worked, and his energy was infectious!
Awesome Outing and very friendly service and food.
Had a wonderful birthday experience! Staff was amazing! Food was amazing! Overall experience was perfect! Thank you!
As always a fine meal with endless selections and bar service. Can be noisy and crowded, but once seated its a very fine dinner. Staff members are a bit on the young side, but dedicated to making your meal enjoyable.
We could have given up our table sooner, but had a hard time getting our waiters attention. Also ran out of wAter. All is understandable with the issues in hiring help.
Thanks foe a fabulous time!!!
It was dinner with my “situation “🥰…food was great, service was great but the noise level was a little loud to have a quiet conversation. Overall it was excellent!!
The staff was phenomenal! From the front door to the table and out, everyone was super nice and helpful. The ordering was simple and the attention to details were great. Everyone ensured we were enjoying ourselves and the meats were amazing! Highly recommend it to any meat lovers for the true South American experience!
The varietey of offered meat was very limited and not like usual.
This was my first time and what fun! I was in town helping my son and his best friend get settled into their new apartment and we loved our meal last night. The meats were seasoned and cooked perfectly, the service was attentive and the manager (a lovely young lady whose name I never got!) came to our table twice to assist us asking if there was a particular meat my sons would like to end with (yes, lamb!) and the lamb appeared within seconds! Class act all the way!
I left very full and very happy. The service was amazing and we were treated wonderfully. 10/10 would recommend and am coming back for sure
Delicious Brazilian food! Excellent customer service!!! I can~t wait to go back.
Excelente servicio y todo Delicioso.
¡Salud por eso! Gracias por la revisión de cinco estrellas.
Food was amazing as usual!
Outstanding from start to finish! I always get my favorite table and the service is very attentive to downright impeccable! Fogo is one of my favorite restaurants in Scottsdale ! The food is always super fresh and the staff is super friendly and welcoming ! I highly recommend Fogo for any lunch, dinner, weekend brunch or special occasion !
I proposed to my wife in this restaurant 10 years ago
We moved away and are visiting Phoenix for the first time since
The total experience was as good as ever.
We went for my Birthday
It was great besides not having white wine
Thank you so much
Quite a busy night and felt a bit unprepared but the manager and servers did a fantastic job at accommodating. Great customer service.
I think our waiter was the worst experience of the whole dinner. We were seated and within 1 minute he was at the table asking for all of our orders, drinks, appetizers, and food. We didn't even get a chance to scan the QR code. He kept pushing these appetizers- there were 8 of us- and turned out that his instance added another $60 to our bill. And it really was because he wouldn't take no that we needed more time as an answer. No sides were placed until I asked the manager who was walking by & extremely nice, we wished that he was the person that helped us from the start. I never write bad reviews, but I thought this was needed so that others don't have the same experience. Really the food was delicious & the experience is so fun.
We are sorry to hear about the behavior of our team member, as you should have been given enough time to look through the menu and given attentive service. While we're glad you enjoyed your meal, we hope to have a chance to discuss your feedback offline. We'll be reaching out via direct message soon. Thank you.
Gave the restaurant another try after an unpleasant experience for our daughter’s graduation. It is safe to say we never will go back. They didn’t have the wine that was on the menu so the server (an adorable young man who wasn’t actually our server) brought me an alternative, which was $9 more per glass than the one I had ordered. When I asked him about it he said “I guess I forgot to tell you about that part”. I ordered a cafe cocktail but requested it with a cappuccino instead of coffee, which didn’t come out correctly. Rather than fix it, the same young man joked about them not getting it right, but made zero attempt to perhaps get me what I had ordered.
We had purchased gift cards for Christmas, which meant we got a gift card to use throughout the year. We spent $400 and got a gift card for $100. We intended to use it last night, but found out that we were not able to use it on alcohol. I feel as though the marketing is extremely misleading and dishonest to the clientele, and to be honest shows the intent and lack of integrity of the restaurant. We ended up just applying our almost $90 gift card to another tables tab.
Sadly, for a restaurant that charges what they do for each person walking through their door it is apparent their goal is not to provide positive experiences for their guests. It’s a shame.
Your feedback is valued, and we are very sorry for falling below your expectations. Providing our guests with trustworthy and professional service will always be our intention, and we hope to have an opportunity to work towards regaining your support. We'll be reaching out via direct message to continue the conversation. Thank you.
First time there. It was great!! Super speedy service. Food was awesome. Was a little thrown off that they shake the old fashioned and Manhattan, but other than that, it was overall a great experience and we had a great time.
Phenomenal meal, terrific service.
Mimi and all the staff are super friendly overall a top notch experience!
21st bday. Best place for good food!
Very interesting idea for a restaurant and has a unique vibe that is different than any restaurant I have been to. There’s a market buffet but also expensive meats that they bring around to each table and cut a piece off for you if your table coaster is green. Lots of Brazilian appetizers served throughout the experience as well. The food was delicious!
The food was ok not great, the food does not justify the price.
Our hope was to impress you with our delicious cuts, so it troubles us to read we missed the mark. We'll be sure to send you a direct message, as we would love to learn more about your visit and work towards earning your support. Best.
We had a great time at Fogo de Chao. It has a fun, vibrant environment...perfect for a celebration or festive night out. The food was tasty... even the fish. The staff was attentive and nice. We had a wonderful time. We'd highly recommend it.
I have been to Fogo de Chao in Scottsdale many times and it is always fantastic! The food and the service are top notch and we always leave satisfied.
Had reservations and still waited 40 minutes for a table. It was right by the front door. Not a great experience.
Connie, we take reservations very seriously, as respecting your time is a priority of ours. We will be sure to reach out via direct message, in hopes of making this right. Thank you.
Ah man I was looking forward to this one, made reservations a week before for Father’s Day. Reservations were an hour behind. Crazy packed we had to wait out side mid summer in Phoenix! Once we were seated all we wanted was cold water, that took a while. However the food and the service was amazing! If y’all are going to have that many people inside there needs to be some fans on the ceiling or better AC because man it was also hot AF inside. I don’t think I’ll be back but food was delicious and our server was on point.
We appreciate your remarks, as we make it our mission to improve for our guests. Please know, our guests should always leave satisfied, so we're sorry we fell short. We hope you visit us in the future.
Made reservations over THREE WEEKS ago for Fathers Day. Showed up 15 min early for our reservation and we were rudely told by hostesses that we would not be seated for at least an hour due to "overbooking." We promptly took our business elsewhere. AWFUL EXPERIENCE.
We apologize for the behavior and experience, as you should have been promptly seated in a professional and friendly manner. We want to make this up to you, so we'll be in touch via direct message soon. Best.
We had reservations at 5:15 but we’re not seated till almost 6 o’clock. They had everyone over booked and the place was packed inside and out. Because of the door constantly being open and it was very very hot and crowded inside. Nightmare I will never go back
Your reservation should have been honored, and we apologize for the delay. We'll be sure to send you a direct message shortly, as we'd love to regain your support.
Fogo de Chao - Scottsdale offers takeout which you can order by calling the restaurant at (480) 609-8866.
Fogo de Chao - Scottsdale is rated 4.3 stars by 2895 OpenTable diners.
Fogo de Chao - Scottsdale does offer gift cards which you can purchase here https://fogodechao.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.