Fogo de Chao - Scottsdale

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1. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Great night. Loved the Brazilian lemonade, their food is 🔥🔥

   Fogo de Chao - ScottsdaleResponded 2 days agoWe are pleased hear that you enjoyed your meal at Fogo! Thank you for your online support and we hope you visit again soon!

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2. OT

   OpenTable Diner

   Phoenix

   9 reviews

   3.0

   9 reviews

   Dined 3 days ago

   overall3food3service3ambience3

   Mediocre at best… Sunday night- average crowd, party of 4. Birthday dinner. Hard to find cuts we liked , felt like they kept passing us by in favor of larger parties Servers hard to find/flag down. Table kept dirty w no clearing of used plates. Would not go back

   Fogo de Chao - ScottsdaleResponded 2 days agoWe never want our guests to describe their experience as mediocre, and apologize if you feel this way. We appreciate you bringing your concerns to our attention and we hope to have another chance to regain your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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3. C

   Ctrudell

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Had a fantastic time but a little disappointed we sat outside with the misters on. The food was amazing though, and we filled up quickly. Not all of the types of meat were brought by our table, but we also forgot to ask for the others to come around. Loved the picanha and the fried bananas the most, as well as the bacon-wrapped chicken. Wish there was more cheese bread made available, too, without needing to have the server bring it by. Enjoyed the whole experience and we were very glad we made reservations because it was BUSY on a Saturday evening.

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4. JW

   JeffW

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service4ambience5

   We loved Fogo de Chao! It was an incredible culinary experience.

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5. A

   Angie

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food4service2ambience1

   Tables are so close to others. Way to crowded and hard to get to the salad bar.

   Fogo de Chao - ScottsdaleResponded 2 days agoAngie, we appreciate you taking a moment to share your honest feedback with us, as this allows us the chance for improvements where needed. We would love to invite you back soon in hopes of earning your five-stars. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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6. OT

   OpenTable Diner

   Phoenix

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food4service3ambience2

   Whats the point in having a reservation if you still have to wait 45mins to an hour. Lobby and outside were super busy with many others waiting to be seated as well. You shouldn't provide the option to "reserve" a table if you already have many others reserving the same time. Restaurant definitely over booked. Too many reservations not enough table.

   Fogo de Chao - ScottsdaleResponded 3 days agoWe apologize for the extended wait time, as we take reservations seriously. We will be reviewing your comments and working hard to ensure your next visit is amazing in every way. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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7. BH

   BrettH

   Phoenix

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food4service1ambience3

   We checked in at 7:15 for our reservation and we’re told it would be a few moments. 30 minutes later, I asked the hostess if our table was close to being ready. She said that she hadn’t checked us in and we’d be seated “in a little while.” I explained dour reservation and she didn’t care at all. It was an absolute nightmare watching couple after couple being seated before us. We were finally sat at 8:30 which was 75 minutes after our reservation. The food was great, but the hostess on 8/12/22 was rude, unempathetic, and overall bad at her job. The food was delicious, but the experience was overshadowed by the incompetence and rudeness of the hostess.

   Fogo de Chao - ScottsdaleResponded 2 days agoIt's never our intention to keep our guests waiting past their reservation time, Brett, and truly appreciate your patience. Your feedback does not reflect the professional and courteous service we aim for, and we'll be sure to address this with our team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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8. N

   Notashappyasexpected

   Phoenix

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food3service2ambience3

   Restaurant had a distinct haze of smoke throughout. Several meats didn’t make it to our table including what I think was the brand new porterhouse offering. Asked for additional sides four times only to receive them at the end of the meal when we were done. Wait staff seemed very rushed.

   Fogo de Chao - ScottsdaleResponded 3 days agoIt's saddening to learn we didn't earn your complete satisfaction, as this is always our goal. Please know your feedback will help us improve and we'd love another chance to regain your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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9. AZ

   AnamariaZ

   Las Vegas

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food2service5ambience5

   We had a good experience. The salad bar was probably the star of the show. We came in for our anniversary expecting it to be amazing. It was our second time coming to Fogo and this experience wasnt the best unfortunately. All the meat was overcooked and had no flavor. We asked for no palenta since we dont like it and got a whole plate of it. The mashed potatoes were great but cold. The salad bar options were great and such a variety. Our server was very nice but every three seconds someone new would come over asking if we wanted new plates and we said no and they seemed irritated with our response

   Fogo de Chao - ScottsdaleResponded 3 days agoAnamaria, we are disappointed to read your review, as our team works hard to ensure our guests experience the quality service they deserve during each visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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10. C

    Chris

    Phoenix

    7 reviews

    5.0

    7 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    The general manager whose name is Mimi has made this restaurant into an amazing place to dine. The food is excellent as well as the service making it a must to add to any occasion to dine.

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11. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    Rachael did an awesome job. Any requests weren’t a problem and the food was amazing like always.

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12. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience4

    Very good! A/C was out so it got pretty warm but great apologetic staff

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13. DD

    DlaroD

    Dallas

    1 review

    2.0

    1 review

    Dined on August 10, 2022

    overall2food2service3ambience1

    Usually this location is above board but this time it was extremely uncomfortable in the main dining area, it was probably 15degrees warmer than any other time I've visited... And the requests for certain meat selections was inconsistent

    Fogo de Chao - ScottsdaleResponded 7 days agoDlaro, we apologize for the crowded environment, as we always want our guests to enjoy their visit. We hope to invite you back soon for a better experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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14. D

    Danny

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined on August 10, 2022

    overall4food5service5ambience2

    Food was very good as usual but the AC was not working making it pretty hot and stuffy inside.

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15. DA

    DaveinAZ

    Las Vegas

    7 reviews

    4.0

    7 reviews

    Dined on August 9, 2022

    overall4food5service5ambience4

    Enjoyed the Gaucho lunch with one added meat.

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16. OT

    OpenTable Diner

    Phoenix

    2 reviews

    1.0

    2 reviews

    Dined on August 7, 2022

    overall1food1service1ambience1

    Place got on fire in the middle of my dinner. I want a refund!!!!

    Fogo de Chao - ScottsdaleResponded on August 10, 2022We truly apologize for the inconvenience you experienced, however, the safety of our guests is always our number one priority. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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17. PA

    PATRICKK

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on August 7, 2022

    overall5food5service5ambience5

    Excellent service.. Andie and Brandie were just wonderful.. Great food.. Extremely wonderful Salad Bar.. My father's 85th Birthday and he got a great tasting piece of cake with a candle!!!

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18. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 7, 2022

    overall5food5service5ambience5

    We had such a wonderful experience! Everything we could’ve needed appeared instantly after the thought crossed our mind. The meat was spectacular and served at the perfect temperature. The entire staff was friendly, knowledgeable & helpful. From someone who works in the restaurant industry, this may be one of the best staffs I’ve ever encountered out. We can’t wait to be back!

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19. OT

    OpenTable Diner

    Phoenix

    1 review

    3.0

    1 review

    Dined on August 7, 2022

    overall3food3service4ambience1

    Restaurant was uncharacteristically hot. My two guests were also sweating just sitting there. The table cloth was filthy and unappetizing to look at. We paid for the full experience, and didn’t get our mashed potatoes/ polenta and fried banana until halfway through our meal. Staff was attentive and checked in often, but this is not what I would expect for the price point.

    Fogo de Chao - ScottsdaleResponded on August 9, 2022We are glad to hear you received attentive service from our staff. However, we apologize you didn't fully enjoy your visit, as you certainly deserve better. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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20. N

    Nervana

    Phoenix

    17 reviews

    5.0

    17 reviews

    Dined on August 7, 2022

    overall5food5service5ambience4

    So, we gave Fogo another try after our debacle on Mother's Day. Let me tell you that Fogo definitely took excellent care of us this time around and were well aware of last not so good experience. My husband and I had a reservation for 6pm on 8/6 to celebrate our anniversary. We only had to wait about 5 minutes to be seated even though it was quite busy. Our servers and Gauchos were amazing and attentive. The meats and sides were very well prepared this time. The leg of lamb, picanha, and ribeye were to die for. Finally, shout out to Brandie! She came to apologize for Mother's Day and she went above and beyond to make sure our experience was a lot better this time. And, it was excellent!

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21. N

    Neverknowareviewname

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on August 6, 2022

    overall5food4service5ambience5

    The salad bar was fantastic with lots of healthy, fresh choices. I love the bread and mashed potatoes. The bottom round cut of beef was too tough to chew though, and so was another cut of beef. We were disappointed with the beef but my friend liked the lamb. The woman at the crepe bar was very nice and made a tasty crepe. The service could not be beat — we never ran out of ice tea or water, and they made sure we had enough side dishes.

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22. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5

    Fun date night, great experience. Good food and drinks.

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23. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on August 5, 2022

    overall5food5service5ambience5

    Great and Marcos was very attentive

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24. C

    Chris

    Phoenix

    8 reviews

    3.0

    8 reviews

    Dined on August 4, 2022

    overall3food2service3ambience3

    We used to go at least once a week. We went yesterday and the prices raised significantly but the quality of meats weren’t as good. Steaks were tuff and veiny and in comparison to the way it used to be, it wasn’t good. It is pricey but that’s okay if they would have brought out enough which we were chasing the servers for food and never came out medium. Potatoes were served cold twice and had to go back and by the time they came the food wasn’t served enough. The gaucho waiter’s are supposed to keep coming and offering different dishes which was us chasing after them to bring more and medium which every time they brought it was well done. All the old staff mostly left and the newer servers maybe were instructed not to keep coming with food. The price is approx. $65.00 a person and the quality in comparison to the way it was for a patron like us to feel it went down hill is very truthful. I may try one more time if I were to get a coupon but for $135.00 plus tip, it was a great disappointment.

    Fogo de Chao - ScottsdaleResponded on August 5, 2022Chris, thank you for your years of patronage and for the opportunity to learn about your feelings regarding your recent experience with us. Clearly, we missed the mark and would appreciate the chance to regain your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 3, 2022

    overall5food5service5ambience5

    First day of High School celebration

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26. OT

    OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on August 2, 2022

    overall2food2service1ambience2

    Been a few times before and this time the service was honestly not good at all.

    Fogo de Chao - ScottsdaleResponded on August 3, 2022While we appreciate your continued support, we're sorry to hear this recent visit fell short of your satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
27. DG

    DanG

    Phoenix

    3 reviews

    vip
    3.0

    3 reviews

    Dined on August 2, 2022

    overall3food3service4ambience1

    Disappointing experience!!! This place is not what it used be. Not much ambiance anymore, the salad bar looked tired, and the food/ meats quality was nothing special. Didn’t worth the money we spent. Too bad, we used to love this restaurant.

    Fogo de Chao - ScottsdaleResponded on August 3, 2022We never want our guests to have such an experience, Dan, as every visit should be worth it. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
28. SR

    SarahR

    Phoenix

    32 reviews

    vip
    2.0

    32 reviews

    Dined on August 1, 2022

    overall2food3service3ambience2

    I honestly used to love FOGO a few years ago, but the last couple times we have been there it's been less that desirable. The Parmesan Pork was served to us almost RAW in the middle, and was noticed by a sweet woman serving some sort of jerk chicken and pulled off my plate for obvious reasons. The salad Bar was a Hot mess, they were out of most of the dressings, and the tongs used to pick things up were filthy. Service was also less than stellar, as it took forever to even get drinks, or mashed potatoes that usually come right away. 3 of the deserts were out at 8 pm, and the ice cream actually had ICE CHUNKS in it!! I've been here enough times now to know to avoid the palace from now on. Note to the food preps... pork should NEVER be pink in the middle!! But of course, a FOOD SAFETY class should have let you know that already upon hiring!

    Fogo de Chao - ScottsdaleResponded on August 8, 2022Sarah, we're sorry to hear we didn't give you the excellent experience that we strive for during every visit. We'd like the chance to speak with you further about your concerns in hopes of regaining your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
29. OT

    OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    Great place!!!

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30. LJ

    LaJollaMichael

    Phoenix

    15 reviews

    vip
    3.0

    15 reviews

    Dined on July 31, 2022

    overall3food3service3ambience2

    Fogo continues to demonstrate a slow but steady downhill trend for service, value and ambience. Prices continually increase, which isn’t unexpected in this environment. However, the service levels, and quality of food/options available has dropped. Salad bar has fewer options. The traditional meats were fine. Odd service experience - brought out crème brûlée that literally had only the hard candied shell on top. The kitchen forgot the crème, and the server did not notice. Another server came by with offerings of iced shrimp, after we’d already had dessert. It was a zoo inside, not unusual for a Friday. However, many of the patrons weren’t dressed for the occasion, with many in tank tops and/or hats on backwards. It wasn’t bad, just meh. Pains me to write this, as I frequent FDC 4-5 times annually. Too many other places that offer a more enjoyable experience.

    Fogo de Chao - ScottsdaleResponded on August 3, 2022We are saddened to read your feedback, as we always want our guests to find value in our delicious and quality food. Your feedback will help us improve, as we address this with our team. We strive to provide our guests with positive experiences, so we're very sorry to hear this. Our team should always be circulating to ensure our guests always have fresh cuts and refills. We will review this with our team, and we hope that you'll give us another chance to earn a five-star level of satisfaction.

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31. DS

    DaveS

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience5

    FOGO on a busy Saturday brunch. Everything went perfectly. Good selection of meats, lots of servers... was a perfect birthday meal with my friends.

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32. RE

    RobertoE

    Phoenix

    6 reviews

    4.0

    6 reviews

    Dined on July 30, 2022

    overall4food4service4ambience4

    Very busy place. The server was not checking on us very frequently but the floor manager was. She got us a special request of white rice for my 3 year old. I really appreciate her gesture there. The food was good, to be honest if they only offered Sirloin and Picanha in a plate, that is all I would ask for. Overall good experience, the papaya ice cream was delicious.

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33. OT

    OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on July 24, 2022

    overall2food3service3ambience1

    We went to celebrate my daughter’s birthday. Unfortunately, they over booked our reservation at 6:45 and we had to wait over an hour and 20 min to be seated. We had a group of 12 people including three small children. We would check in with the hostess every 10 - 15 min or so and she would tell us that we’re “the next big party to be seated” meanwhile she sat three large groups before us that had a reservation after ours. Long story short I’m very disappointed with the way we were treated.

    Fogo de Chao - ScottsdaleResponded on July 25, 2022We love welcoming our guests during special occasions and are saddened to have let you down. We take reservations seriously and apologize for the longer-than-expected wait time. Please allow us an opportunity to invite you back for a better time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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34. E

    Enida

    Phoenix

    7 reviews

    4.0

    7 reviews

    Dined on July 23, 2022

    overall4food4service3ambience3

    Took my husband for a birthday celebration and the food is amazing. I asked for drinks that aren’t too sweet and what was recommended were very sweet so I took only 1 sip and my husbands drink was full of honey too very disappointing on the drinks. Also where they sat us we kept getting fruit flies around us. It was very annoying. Ended up telling the waitress but she never moved us. I don’t think I will be returning to this places.

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35. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on July 19, 2022

    overall3food3service4ambience4

    The price was high. Family of 4 adults no alcohol $350. The quality of the meets was not great very fatty and tough. Service was good and salad bar was pretty good. Overall, the quality and quantity of the food was not worth the price.

    Fogo de Chao - ScottsdaleResponded on July 20, 2022We always want your visits to be worth it, and we're sorry to hear our cuts and Market Table did not exceed your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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36. OT

    OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on July 17, 2022

    overall2food2service3ambience4

    Severe under-staffing has affected Fogo de Chão. Our sides didn't arrive at our table until near the end of the meal (Approximately 50 minutes after we were seated). It took 3+ requests of the staff before we received them. When they arrived, they were poorly prepared and lacked flavor. The meats were great as usual. However, in a relatively full restaurant, I noticed that there only two Gauchos on the floor during the first 30 minutes of our visit. Eventually, there were five or six with various meats circling the floor, but it took a while. I've been a customer of this Fogo location for a decade. This was my worst experience by far. The manager was nice enough to give my table complementary desserts. However, I won't be returning until the staffing shortage is resolved.

    Fogo de Chao - ScottsdaleResponded on July 20, 2022We love serving our loyal guests here at Fogo and are concerned to learn you may not return again. While we are glad you enjoyed a delicious meal, we're disappointed our service was not up to par. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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37. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service5ambience5

    Fuimos para celebrar mi cumpleaños y todo fue perfecto. Nos sentaron de inmediato al llegar. El servicio fue amable y eficiente. El buffet fresco y variado. Había suficiente personal y no hubo una tardanza entre las bebidas, los cortes de carne, platos limpios, postre, la cuenta. Puedo decir que esta visita fue incluso mejor que la anterior. Disfrutamos muchísimo. Gracias a todos los que trabajaron hoy para darnos un buen servicio.

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38. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food4service4ambience3

    It was our first visit to this chain. We had high expectations and the food was ok, would have rather of spent the money on a different meal. The buffet was very underwhelming. The meats were nice but it felt like the same type of cut was coming around. We had to ask for lamb, chicken and pork. Just didn’t exceed our expectations. Service was very kind.

    Fogo de Chao - ScottsdaleResponded on July 18, 2022First impressions mean everything to us here at Fogo, and we're disappointed to have missed the mark. We hope to invite you back soon, as you certainly deserve better. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
39. FS

    FabianS

    Phoenix

    7 reviews

    3.0

    7 reviews

    Dined on July 17, 2022

    overall3food5service2ambience4

    On top that the prices went up on weekends they don’t split the checks for bigger parties too busy to serve the customers that is what came out of their mouths incredible totally disappointing customer service out the door

    Fogo de Chao - ScottsdaleResponded on July 26, 2022Fabian, we never want our guests to leave feeling disappointed, and apologize this was the case. Please allow us the chance to invite you back for a better experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
40. OT

    OpenTable Diner

    Phoenix

    1 review

    1.0

    1 review

    Dined on July 16, 2022

    overall1food3service1ambience4

    Poor service. Decent food.

    Fogo de Chao - ScottsdaleResponded on July 18, 2022Our hope is that our guests leave satisfied with our attentive service and quality cuts, and it saddens us to read we fell short this time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report