Fogo de Chao Brazilian Steakhouse - San Juan

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1. HI

   HILDAR

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service4ambience4

   IS A GREAT PLACE WITH THE MOST UNIQUE MEAT EXPERIENCE.

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2. LC

   LChristine

   Las Vegas

   19 reviews

   vip
   5.0

   19 reviews

   Dined on March 17, 2023

   overall5food5service5ambience5

   Had a nice meat-filled meal, good quality and delicious options.

   Report
3. OT

   OpenTable Diner

   Caribbean

   3 reviews

   4.0

   3 reviews

   Dined on March 13, 2023

   overall4food4service4ambience4

   Great food, good service, needs more cleanliness on indoor windows.

   Report
4. OT

   OpenTable Diner

   Caribbean

   1 review

   4.0

   1 review

   Dined on March 11, 2023

   overall4food4service3ambience4

   Iniatially table requested was not available. Manager handle the situation successfully.

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5. HX

   HanX

   1 review

   5.0

   1 review

   Dined on March 10, 2023

   overall5food5service5ambience5

   Good ambience. Attentive staff. Great pan de quesos. Thank you Luis Angel for the great hosting.

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6. EL

   EmanuelL

   Caribbean

   8 reviews

   4.0

   8 reviews

   Dined on March 3, 2023

   overall4food5service4ambience4

   Family meeting , great place, Friday night to crowded, needs to wait a little more.

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7. TM

   TraciM

   Las Vegas

   1 review

   5.0

   1 review

   Dined on March 2, 2023

   overall5food5service5ambience5

   Last night was Phenomenal! We are on vacation and celebrating my partner’s birthday. We always enjoy a different kind of experience and this was perfect! I am a chef and I’ve cooked and served many wine dinners but never had the opportunity to be on the other side of the table, so to speak… It was a full circle moment for me. We both enjoyed the entire experience and was satisfied on all levels! Thank you!

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8. L

   Lisa

   Caribbean

   6 reviews

   5.0

   6 reviews

   Dined on March 2, 2023

   overall5food4service5ambience5

   Good selection of meat cuts, abundance of picanha, filet mignon, sirloin and skirt steak. But salad buffet is small.

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9. OT

   OpenTable Diner

   Las Vegas

   1 review

   5.0

   1 review

   Dined on March 1, 2023

   overall5food5service5ambience5

   Fui el 28 de febrero 2023 durante la noche a celebrar mi cumple años y la atención de todos los empleados y gerente fue excelente, en todo momento estuvieron pendiente a que estuviera todo bien en mi mesa e hicieron de mi noche una experiencia única. Gracias a todo el equipo de trabajo. A+++++++

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10. A

    Arthur

    New York Area

    29 reviews

    vip
    5.0

    29 reviews

    Dined on February 23, 2023

    overall5food5service4ambience5

    A wonderful meal and family experience

    Report
11. JF

    JohnF

    New York Area

    5 reviews

    vip
    2.0

    5 reviews

    Dined on February 21, 2023

    overall2food2service1ambience3

    They come out with the same cheep meets and at a super slow pace, spent like 3 hours there and we spoke to the manager about the quality of meats and he said that’s how it is in PR. What a sad answer. This place won’t last, once you walk out everyone says the same.

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 23, 2023John, we can assure you this is not a reflection of our restaurant standards. Serving high-quality ingredients our guests will love is what we are known for, so we'd appreciate a moment to address your feedback. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
12. NR

    NathanielR

    Caribbean

    6 reviews

    vip
    5.0

    6 reviews

    Dined on February 21, 2023

    overall5food5service5ambience5

    The complete experience was 5 star. From the beginning, service from Ana and the attention of Alexander and Franklin were espectacular. We celebrated my boyfriend's birthday and they even gave us the dessert with the Happy Birthday written on it.

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13. MM

    ManuelM

    Caribbean

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 18, 2023

    overall2food3service2ambience3

    Que had reservations and still had to wait to be seated in a room with several empty tables Salad bar regular Meat extremely salty

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 21, 2023Manuel, we apologize for any inconvenience caused. We want you to receive delicious meals and quality service at all times, so please know that this feedback is valued. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
14. OT

    OpenTable Diner

    Caribbean

    1 review

    4.0

    1 review

    Dined on February 17, 2023

    overall4food5service4ambience4

    Valentines

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15. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service5ambience5

    The experience was great, food was delicious.

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 16, 2023We're thrilled to hear that you had a great experience! Thank you for your five stars!

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16. OT

    OpenTable Diner

    Caribbean

    1 review

    3.0

    1 review

    Dined on February 15, 2023

    overall3food5service2ambience3

    I was placed a reservation for 8:15pm and when I did arrive there was by waiting list and they call me one hour later at 9:20pm. Was a mess and anyone give me the reason that why was changed the rules.

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 16, 2023It is always our goal to seat our guests promptly, and we're sorry that this was not the case during your visit. Please allow us the opportunity to try and turn things around on your next visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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17. JB

    JudyB

    Little Rock

    1 review

    3.0

    1 review

    Dined on February 14, 2023

    overall3food5service3ambience4

    Valentine's dinner here this year. We got our reservations, because we knew it would be packed. First time here, but we've eaten at Brazilian steakhouses elsewhere. Food was great, but servers were not around our table sitting right by the kitchen, so it took us over an hour into our meal to order another round of drinks. This made our wonderful night less memorable.

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 16, 2023We love celebrating special occasions here at Fogo de Chão and appreciate you sharing, Judy. It's disappointing you were not impressed and we'd love the chance to discuss your visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
18. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service5ambience5

    Everything perfect

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19. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service4ambience5

    Excellent food and service

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 16, 2023Providing excellent food and service is what we're all about! Thank you for your online support!

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20. OT

    OpenTable Diner

    Caribbean

    1 review

    2.0

    1 review

    Dined on February 14, 2023

    overall2food5service1ambience5

    We wanted to celebrate Valentine's Day and birthday in a special place. We had gone before and the service had been great, but yesterday was not a pleasant one. We went without a reservation and they explained to us that they could not serve us. I check an available table through Open Table and there was availability in less than 20 min, so we made the reservation. I had asked for a table at the window but they didn't want to sit us down because "there was no availability" with 3 empty tables right at the window. The waitress at all times was not cordial. I had indicated that I wanted a dessert once dinner was finished, another waitress had to be asked since the designated one did not stop at our table, knowing in advance that she had to bring dessert. She served the water in a very bad way and when she gave us the bill, her treatment was not at all pleasant with us. We tipped her for "friendliness" but she was not deserve even $5.00. If I knew that this would happen on such an important date for us, we would stop somewhere else.

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 17, 2023We appreciate you celebrating Valentine's Day with us and sharing your feedback. We require a reservation made ahead of time to ensure our guests receive adequate service throughout their meal. We apologize for the confusion and would be happy to address your concerns. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
21. LM

    LymariM

    Caribbean

    7 reviews

    5.0

    7 reviews

    Dined on February 12, 2023

    overall5food5service5ambience5

    Always Excellent! Food, service and ambiance. Perfect place for a date night. We were celebrating our anniversary and the brought a special dessert to our table. Thank you ❤️

    Report
22. OT

    OpenTable Diner

    Denver

    1 review

    2.0

    1 review

    Dined on February 12, 2023

    overall2food2service1ambience3

    We asked two different servers to bring us a piece of cake for our sons birthday and it was never brought.

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 14, 2023We appreciate your review and thank you for visiting us for your son's birthday. We're sorry your experience was not up to our high standards of excellence, as you certainly deserve better. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
23. EG

    EdGolfer

    New England

    17 reviews

    3.0

    17 reviews

    Dined on February 9, 2023

    overall3food4service3ambience5

    Reservation for 7:30. Seated at 8:00 in a table that had been free for the entire time we waited. Couldn’t get a waiters attention to get another drink. To 15 min to get the final check

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 13, 2023Ed, we apologize for the wait you experienced, as this is not a reflection of the efficient service we aim to offer. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
24. P

    Peter

    Miami

    1 review

    4.0

    1 review

    Dined on February 9, 2023

    overall4food4service4ambience4

    Excellent cocktails with great food and nice live music.

    Report
25. OT

    OpenTable Diner

    Monterrey

    2 reviews

    vip
    2.0

    2 reviews

    Dined on February 7, 2023

    overall2food2service1ambience1

    Buenas tardes la verdad en esta ocasión el servicio bastante malo , había una mesa al lado cuyos comensales llegaron después y a nosotros ni el pan de entrada , esté llego a la cuarta vez de solicitar . Se pidió vino para la cena y la verdad nunca llegó por lo que nos apresuramos a terminar para retirarnos y en las mesas contiguas todo llegaba muy rápido saludos

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on February 9, 2023Pedimos disculpas por la demora, ya que sus bebidas y comidas siempre deben llevarse de manera eficiente. Dado que no podemos incluir nuestra información de contacto directo en nuestras respuestas según OpenTable, no dude en ponerse en contacto con el equipo de administración llamando directamente al restaurante para analizar su experiencia con más detalle. Gracias.

    Report
26. OT

    OpenTable Diner

    Caribbean

    1 review

    4.0

    1 review

    Dined on February 5, 2023

    overall4food5service3ambience5

    Food was amazing! But I was expecting that the server recognized that it was my father’s birthday because I added the description in the reservation but she did not. In the end I had to ask her directly to bring a happy birthday desert. I would love to see them be more mindful of that.

    Report
27. S

    Steakhound

    Hawaii

    8 reviews

    4.0

    8 reviews

    Dined on January 31, 2023

    overall4food5service3ambience5

    Food was great. Ambiance was great. The only problem was slow service. Every time we needed service we had to hunt for and wave someone down.

    Report
28. OT

    OpenTable Diner

    Austin

    3 reviews

    5.0

    3 reviews

    Dined on January 24, 2023

    overall5food4service5ambience5

    It’s the most beautiful fogo in the world…(that I have seen…;-) Gorgeous view. Cons-bacon should not be sweet. Yuk. Cons-losing the Brazilian identity. No fire pits. No gaucho guys like it used to be. Now more of a regular restaurant.

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29. OT

    OpenTable Diner

    Phoenix

    4 reviews

    4.0

    4 reviews

    Dined on January 22, 2023

    overall4food5service3ambience5

    First time for some of my family in PR. Was good and as usual the service in PR is slow. We even speak Spanish. When we got there they didn’t explain how any of it worked like the table cards or what so my family was confused. However the food is so delicious with the market table made it a nice experience to be able to have a nice dinner with my family.

    Report
30. OT

    OpenTable Diner

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined on January 17, 2023

    overall5food5service5ambience5

    It was great ! We were on our honeymoon :)

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31. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 16, 2023

    overall4food5service2ambience5

    Waitress not friendly

    Report
32. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on January 14, 2023

    overall5food5service4ambience5

    Brought my family of four. Everyone was happy with the quality, selection and quantity of meats. The outdoor patio seating overlooking the ocean was fantastic.

    Report
33. OT

    OpenTable Diner

    Caribbean

    1 review

    4.0

    1 review

    Dined on January 12, 2023

    overall4food4service5ambience5

    Very good place, food and service. Definitely a recommended experience!!

    Report
34. g

    greglereneg

    Alabama

    50 reviews

    vip
    5.0

    50 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5

    Great service and wonderful food! Highly recommend!

    Report
35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Llevo ya 3 años celebrando mi aniversario con ellos me encanta el lugar y el trato

    Report
36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service5ambience5

    Excellent experience once again.

    Report
37. VV

    VanessaV

    Mexico City

    6 reviews

    vip
    3.0

    6 reviews

    Dined on January 2, 2023

    overall3food3service2ambience3

    The menu is limited and the service lacked attention. Is not the experience we had on others Fogo de Chao.

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on January 20, 2023Vanessa, we are disappointed to read your review, as our team works hard to ensure our guests experience the quality service they deserve. Please know that we care deeply for the opinion of our guests and hope to have another chance to make things right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
38. TX

    TitoXioJg

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food3service2ambience1

    Demasiado frío los cortes buenos llegan muy tarde y se le va el apetito tal vez sea la estrategia de venta pero mi mesa gasto 400 y no fue lo real que queríamos prefier texas

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on January 20, 2023Estamos decepcionados de leer su reseña, ya que nuestro equipo trabaja arduamente para garantizar que nuestros huéspedes experimenten el servicio de calidad que se merecen. Tenga en cuenta que nos preocupamos profundamente por la opinión de nuestros huéspedes y esperamos impresionarlo la próxima vez. Dado que no podemos incluir nuestra información de contacto directo en nuestras respuestas según las políticas de OpenTable, no dude en ponerse en contacto con el equipo de administración llamando.

    Report
39. p

    pmmp

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience1

    Special holiday rate did not include anything special. They charged me for a child that did not eat anything. The service was slow with things like bacon taking more than 30 minutes to be brought to the table.

    Fogo de Chao Brazilian Steakhouse - San JuanResponded on January 20, 2023We apologize for any mishap that occurred with your bill. We would be more than happy to correct this matter and ask that you reach out to our team personally. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
40. B

    Bethc

    London

    1 review

    vip
    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service5ambience4

    Food and the staff were wonderful! Really attentive servers. we booked for 12 noon but I’d recommend about 1pm as a lot of different dishes started coming out slightly later on such as grilled cheese and pineapple.

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