Fogo de Chao - San Jose

Fogo de Chao - San Jose​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. L

   Liz VIP

   サンフランシスコ・ベイ周辺評価・口コミ (4)

   2.0

   3日前にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 3
   4. 雰囲気 4

   Our server was good, but we had a party of 16 and specifically requested the $50 per person deal they offer. The server told us we wouldn't be able to have any of the "premium meats" unless we upgraded to the $72 option — noting that premium meats included filet mignon, chicken hearts, etc. Since several people in our group wanted filet mignon, we agreed to upgrade. However, they only brought the filet mignon out once, served two people, and never came back with it again. We asked five times — even went up to the front — and still, no one followed through. Despite that, they insisted on charging everyone at the $72 rate because "two people" had the premium meat, and apparently, the whole table must be charged. Absolutely absurd. We hadn't been back in over four years because of issues like this — and after this experience, it looks like we'll continue going to Gaucho instead.
   

   Fogo de Chao - San Jose2日前に返信済み

   We appreciate you sharing your experience, Liz. It's concerning to hear about the difficulties your group faced during your visit. Our team is committed to delivering high-quality service to all our guests, and it seems we missed the mark for you. Please connect with us through our website contact form so we can address your concerns and work towards an improved dining experience. Thank you.
   

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2. F

   Frank

   ロサンゼルス評価・口コミ (1)

   5.0

   4日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Our server Ronaldo provided absolutely outstanding service during my visit. He was attentive, friendly, and made sure everything was perfect throughout the meal. He anticipated our needs without being intrusive and gave great recommendations from the menu. His positive attitude and professionalism really made the experience memorable. If you have the chance to be served by Ronaldo, you’re in for a great dining experience!
   

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3. W

   Will

   Unspecified評価・口コミ (1)

   3.0

   4日前にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 4
   4. 雰囲気 5

   It was good, not great. Wished servers paid a bit more attention to us, wish the food was cooked a bit longer, (medium rare was more rare and even blue) but it’s still one of my fav places.
   

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4. J

   Joseph

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   3.0

   5日前にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 2
   4. 雰囲気 4

   Food was very good but not excellent. Some of the meat was a little dry. Service was poor considering the price. Waited for water most of the night. Dessert - the chocolate lava cake was poor. Somewhat dry, not warm in any way. Felt like they just stuck chocolate syrup in small cake.
   

   Fogo de Chao - San Jose3日前に返信済み

   Joseph, we appreciate your feedback and are sorry to learn about these aspects of your experience with us. Our team strives to deliver exceptional service and quality. Please reach out via our website contact form so we can discuss your visit further and see how we can make improvements. Thank you.
   

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5. p

   pearl

   ダラス・フォートワース評価・口コミ (2)

   5.0

   6日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Always great food and ambience. Our friends who were visiting from Italy were impressed happy!
   

   Fogo de Chao - San Jose4日前に返信済み

   pearl, thank you! We are glad you enjoyed dining with us and hope to see you again soon.
   

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6. A

   Adam

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   5.0

   6日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I have gone to this location numerous times for personal and business purposes; always have had a wonderful experience, consistent quality, and accommodating staff. This is a prime location as well being located in Santana row. I will continued to come to this location in the future.
   

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7. D

   Donna VIP

   サンフランシスコ・ベイ周辺評価・口コミ (15)

   5.0

   2025年4月22日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   A great place for a large group and very accommodating with various food preferences and allergies. The staff was excellent and so nice to work with. We all want to go back soon!
   

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8. L

   Linda

   Unspecified評価・口コミ (1)

   1.0

   2025年4月22日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   La verdad no fueron atentos con nosotros, una atención muy regular para los precios que se dan en el lugar.
   

   Fogo de Chao - San Jose2025年4月23日に返信済み

   Lamentamos que la atención no haya estado a la altura de sus expectativas, Linda. Nuestro equipo se esfuerza por ofrecer un servicio atento y eficiente. Por favor, contáctenos a través del formulario de contacto en nuestro sitio web para abordar sus preocupaciones. Gracias.
   

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9. S

   Sebastian

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   5.0

   2025年4月20日にご来店

   1. 総合評価 5
   2. 料理 1
   3. サービス 5
   4. 雰囲気 5

   Excelente servicio Bryant, Muchas gracias.
   

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10. r

    ramin

    サンフランシスコ・ベイ周辺評価・口コミ (2)

    1.0

    2025年4月20日にご来店

    1. 総合評価 1
    2. 料理 1
    3. サービス 1
    4. 雰囲気 2

    While ordering drink @bar waiting for our table , the bartender level of service ( taking order and serving drinks ) was unacceptable Food quality was externally bad , to the extent which we decided to leave and stoped trying . Initially we tried 2 or 3 different verity, but none was eatable When I asked for bill , i got wrong bill . I seldom check the bill , but noticed items we have not ordered or numbers of people in bill is 4. I genuinely hope this was a unintentional mistake Ive tried fogo in dallas , LA and Florida , SJC service and food is not to standard of what i know
    

    Fogo de Chao - San Jose2025年4月22日に返信済み

    Thank you for sharing your thoughts with us, Ramin. We're sorry that your experience didn't meet our high standards this time. Our team would like to understand more about your visit. Please reach out through our website contact form so we can look into your concerns. We aim to provide a better experience in the future. Thank you.
    

    1​人がこの情報が役に立ったと言っています