Fogo de Chao - San Francisco

Commentaires sur le restaurant Fogo de Chao - San Francisco de personnes qui y ont mangé. Selon des cotes récentes.

1. F

   Frances

   San Francisco5 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This was our first time at Fogo de Chao and we had a great time! 
   

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2. J

   Jordan

   San Francisco2 commentaires

   3.0

   Y est allé le 16 avril 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 5

   Staff took forever to see us let alone serve us. Waitress was busy with other tables only came to see us 4 times in the hour that we were there. A refill on a soda took 15 minutes. Had to find another waitress just to tell her to come check us out because we had been waiting 10 minutes for the bill. Been coming a long time but this was probably the worst of experiences.
   

   Fogo de Chao - San FranciscoA répondu le 21 avril 2025

   We regret hearing about the delay in service during your recent visit, Jordan. Our team aims for prompt attention, and it's concerning that this was not reflected in your experience. We appreciate your loyalty and would like to address your concerns directly. Please reach out through our website contact form so we can work towards improving your future visits. Thank you.
   

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3. R

   Renata

   Puebla1 commentaire

   1.0

   Y est allé le 13 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 5
   4. Ambiance 5

   The food was not good as it has always been, we did not like it and we have been clients since long ago.
   

   Fogo de Chao - San FranciscoA répondu le 15 avril 2025

   Renata, thank you for sharing your thoughts with us. We're sorry to hear that your meal didn't meet the usual standards you expect and appreciate. Our team is eager to understand how we might better serve you next time. Please reach out through the contact form on our website. Thank you.
   

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4. OT

   Client d'OpenTable

   Tahoe 1 commentaire

   5.0

   Y est allé le 9 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Everything was good, food taste, environment. One minor complaint we had is we asked for lamb chop and beef rib for a couple times but seemed like they are very few. We finally got the lamb chop served but not the beef rib. We also heard from other comments that you need to specifically ask the staff to serve the special meats; they won’t just pass by you. Hope this can be improved in the future.
   

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5. G

   Graciela

   San Francisco4 commentaires

   1.0

   Y est allé le 7 avril 2025

   1. Cote globale 1
   2. Nourriture 4
   3. Service 1
   4. Ambiance 2

   On a date with my husband, food was great as always. Customer service was horrible, and not acceptable by a waiter named Madison. We requested a few sauces, never once brought them to the table. We had to ask for some bread and our sides, because after 20 minutes they were still not brought out to our table.  Never offered a refill, totally avoided / skipped our table, the whole time dining there. But she was constantly checking up on the two tables on the side of us. Once it was time to pay, we brought this up to her attention she never once apologized or gave us a reason why. Automatically offered to remove the salad bar off the tab.  Fogo de Chao- Please do better, and treat everyone equally and fair.
   

   Fogo de Chao - San FranciscoA répondu le 8 avril 2025

   Graciela, we're sorry to hear about your experience with us. Our team strives to provide attentive and consistent service to all our guests, and it's clear we fell short during your visit. We'd love the chance to make this up to you. Please contact us through our website so we can address your concerns and discuss your experience further. Thank you.
   

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6. Z

   Zander

   Unspecified1 commentaire

   4.0

   Y est allé le 6 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 4

   Great price point with amazing quality food of a grand variety. Not my first time with the chain but it was my first time at this location and I was yet again not disappointed walking out of the restaurant satisfied.
   

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7. C

   Cassandra

   Los Angeles1 commentaire

   2.0

   Y est allé le 5 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 3

   I was overall disappointed with our experience. To start, we were seated in an uncomfortable table that was cornered so one of us was limited on space because we were in the walk way, and I being pregnant, was angled to the wall. Secondly, our waiter did not offer us any different types of drinks besides the water on the table. Considering it was a first time experience, I was hoping for a bit more of an explanation on how the experience works and recommendations. After coming around twice to fill our glasses, he was no where to be found and no notification of him stepping away or another waiter to take over. As far as the food, the menu sells these prime cuts and at no point was I able to try the filet or “prime cuts”. They kept bringing the bacon wrapped chicken and bacon wrapped steak after telling them multiple times no pork. Towards the end of our dinner, we were sitting for about 15minutes waiting for someone to come by for more water, more cuts, and at the end for our check. Overall, I was disappointed with the experience because one it was our first time and we were celebrating our anniversary, and two, it is not an inexpensive meal, so you walk in expecting more especially with the service.
   

   Fogo de Chao - San FranciscoA répondu le 7 avril 2025

   We're sorry to hear that your visit didn't meet the expectations you had, especially on such a special occasion as your anniversary. Cassandra, providing attentive service and an enjoyable dining experience is our priority, and your feedback is invaluable. We would like to understand more about your experience to address your concerns and work toward providing you with a better experience. Please reach out through the contact form on our website. Thank you.
   

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8. B

   Bahadir

   San Francisco1 commentaire

   1.0

   Y est allé le 31 mars 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   Service was very bad. I had too bad experience. Too expensive according to this Service
   

   Fogo de Chao - San FranciscoA répondu le 1 avril 2025

   Bahadir, we're sorry that your experience didn't meet your expectations. Our goal is to offer exceptional service, and it's concerning to hear this wasn't the case for you. Our team would like to address your concerns, so please reach out via the contact form on our website. Thank you.
   

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9. OT

   Client d'OpenTable VIP

   Toronto1 commentaire

   1.0

   Y est allé le 30 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   It’s USD 80 per person for the standard and $100 per person to add a lobster tail or Bone Marriw. We took the $100 pp. we were seated on a make shift table and most of the waiters carrying the food kept passing us but. We had a piece of chicken and a slice of pacana. We asked multiple times to bring different cuts and all what we got is more sausages. We did not have any of the prime cuts (rib eye, lamb chops or anything else). We got fed up from waiting and asking multiple times so we decided to leave. It’s the worst $280 spent. I will write the same comment on their google review. It could have been our location but still they should never do this to a paying customer.
   

   Fogo de Chao - San FranciscoA répondu le 1 avril 2025

   We're truly sorry to hear about your disappointing experience. It concerns us that you didn't receive a satisfactory selection of cuts or service during your visit. Our team is eager to address your concerns and improve your experience. Please reach out through our website contact form so we can discuss this further. Thank you.
   

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10. R

    REINALDO VIP

    San Francisco3 commentaires

    3.0

    Y est allé le 29 mars 2025

    1. Cote globale 3
    2. Nourriture 3
    3. Service 5
    4. Ambiance 4

    Fantastic Service but the dry aged meat should be better than what it was presented after all Brazilians deserves that .
    

    Fogo de Chao - San FranciscoA répondu le 4 avril 2025

    We appreciate you sharing your feedback about the fantastic service you received. It's important to us that all our guests enjoy the highest quality cuts, so we're sorry to hear you felt otherwise. Our team values your insights and would like to discuss your experience further. Please reach out through our website contact form so we can address your concerns. Thank you.
    

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