Outstanding service, delicious food

I have to say I was very disappointed when we ate here. I frequent the Fogo de Chao in Irvine, California a lot with my wife. So we decided to splurge while on vacation with the kids and take them here while in SF. Right from the start they had no specials for kids or any meals that were catered to young kids eating less then an adult, but I was like no problem let's just enjoy and have a good time. Well so I hoped. Due to Covid-19 they didn't have their normal salad bar so they brought sides to the table, along with the steaks, chicken, and other things. Well this is where it all goes wrong. First off since everything is being brought to the table you don't know what is included and what is an extra charge. For example the walked around with shrimp cocktails (I assumed part of the salad bar) NOT! They also were walking around with a Brazilian cocktail (thought it was part of the meal) NOT! The servers never once said these are not included, but lets get back to the meal itself. My daughter doesn't eat red meat so basically all she could eat was their chicken, (still had to pay full price) but she had one piece of the bacon wrapped chicken and was in heaven. Unfortunately for her she only got one tiny piece because it was over 45 minutes before they came out with any more chicken (after I had asked the server twice, as well as, the people bringing out the steaks). I finally had to get up talk to a manager and say this is ridiculous we have been waiting for food for over 45 minutes now and my daughter is now starving because she has not gotten anymore chicken. Also on the menu it says there are more then one type of chicken included, sausages included, and in Irvine they also have a pork tenderloin included. We got none of those things. It was an absolute sh*t show. Again I don't mind spending just under 500 dollars for a celebratory vacation dinner but I would have been better off going to Maestro's or any other steak house in the city for what I paid! BIG MISTAKE!!

The experience started out great. The Sommelier/ Bar Cart operator was excellent and really spent time helping us to pick a bottle of wine for the table. Immediately after that the service began and the people who walked around with the cuts of meat were excellent and listed to our wants. But, my only complaint is we had no idea who our primary server was. They never came around and introduced themselves, plus there was a shift change on the middle of service so we didn’t know who our second server was. We had to flag random people down to fully get service requests answered.

Seriously top notch service. Was very impressed and the adjustment to Covid-19 was excellent.

Service and food was wonderful! Our waiter Daniel was very attentive and provided great customer service!

Limited meat selection, for a Brazilian steak house I expect better, I was disappointed compare to other Brazilian places this one for the price and food quality I give a tongue dow

It was our first time out since COVID - dining experience felt different than before. We were celebrating a birthday and there was no acknowledgement of that. Overall okay experience.

I have been to several of these restaurants as they are a chain and have been in Brazil as well as here in the United States. I feel like this one needs a bit more polish in order to be at the same standard that people are used to when they go to the other restaurants in the chain.

Wow this restaurant was great, food amazing device impeccable

Very good service can’t complain if I wanted to

Terrible service.... everyone seems depressed there and with zero attitude of giving great service as they used to ... music was super low... the only thing that kept coming to the table were the salads... took forever to get other sides... no hostess...

Anniversary

As a Brazilian, I always look forward to a traditional Brazilian bbq (Churracos) style cuisine. Fogo de Chao has always bee a staple and I have brought people and usually, we are impressed. Not this time. Here are a few items that Iw ant to bring to the attention. The meat needs more seasoning and some of the offers were not fresh, with that been said the taste was not up to Fogo de Chao quality. The rice was plain and had absolutely no flavor. The beans/feijoada were brought only at the end of our lunch and were watered down and have no flavor. Since that was no salad bar, the sides dished were served on our table and it was a huge lack of varieties and offers.

I do like what Fogo de Chao offers and used to be but our recent visit was not up to that standard.

Great experience !! Was there for my fiancé birthday and was very nice for the first time

First off, the main issue was lack of service. There was no assigned waiter and everyone was just walking around and passing us by, ignoring our empty water glasses, dirty dishes etc. And to the food, it’s just not my thing to have piles of meat on my plate none of it really spectacular, and some pretty awful, like the chicken with its heavily gamey taste and smell.
Much better places to drop $600 on a dinner for a party of 5 (2 adults and 3 kids).

Service is good, but food is average, not great value.

The meat didn’t have enough seasoning, and not enough options for meat temperatures

They did a good job considering the Covid 19 situation. Mash potatoes and rice needed to be asked and came after the meats were saved. They needed more servers. Our reservation was at 4 PM and feel that service was just okay. For the limited Meats serve I thought that it was pricey.

Very good. Servers are doing wonderfully considering the challenges they are faced with during COVID-19

Fogo took care of us despite us showing up after closing time. Thank you.

Man I wanted to love this place. Had been looking forward for years. Hunks of amazing, impeccably prepared meats? Sliced at your table? With attentive, thoughtful service worthy of the price tag? Yes please! Except that didn't happen. Literally every meat was overcooked, a cardinal sin for meat lovers. The extras were just OK, competent but on the bland side, like food from a decent hotel. Service was poor, especially at this price point. Was never asked for a drink order, got halfway through our meal before I needed to ask to order some wine. Then it took nearly 15 minutes to get to my table. Some of the meats were not only overcooked but actually on the cool/warm side. I can accept this at a food truck or neighborhood spot but not a place with their reputation built on the quality of their unique meat presentation. I will say, their ribeye was the best of their meats, loved the charred exterior and flavor. Mine was slightly well but my wife's was perfect. But even this had a problem in that they never offered me a second round of this. Lots of other meats rolled through (all overdone, sorry to say), but even though I asked for more ribeye, I never got it, then they started closing and shutting down before it ever came around again. I'm sorry to say this, and sorry to have to share this, but I can't recommend this location at this time.

this place is amazing !

Love this place nice outdoor seating! Food was very delicious!

Kym our server was so kind and attentive. He was very helpful and respectable and always make sure he had the best experience. He’s the reason why we will be coming back very soon!

good customer service and food was delicious 👌🏻 we will definitely be back:)

Perfect
😍🥰😘

Love this place. Food is delicious as always and So happy to see they keep their excellent service consistent!!

Date with girlfriend up in the City.

amazing AMAZING service!! The food was amazing too, as always :) but we appreciate your safety procedures and our waiter and wait staff for being so extremely welcoming and kind and amazing and really taking the protections for us to the next level.

Very good under Coronavirus circumstances. Staff is very good and Theo is a better server than he is a bartender.

I love the new addition of the fried cheese with honey 😁😁

Great to be back after too many months in quarantine.

Food was great, staffs were courteous and friendly. It was worth the experience

Fogo never disappoints. Great food and service.

Great time. thanks to all the staff. for a fun wonderful brunch.

the food was not good at all. service was great.

Our server, Rudy, was fantastic and a great quiet meal was essential in the midst of a hectic conference. Thank you!

We had a very nice dinner at Fogo to celebrate my birthday. We were sat at our table right away. We felt a bit rushed with the service but we slowed everything down. We like to take our time with dining out. Fogo’s quality of food is outstanding.

Fogo de Chao is an experience to be remembered. Everyone should do it once. Best wait for a real event to celebrate.

La comida muy buena y los plátanos asados no se diga, pero muy malo el servicio