Fogo de Chao - Portland

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1. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food4service1ambience4

   We very clearly ordered glasses of the house Malbec. Waitress even repeated "house" to us. When bill came it turned out they poured us one that cost twice as much. Seems like a hard mistake to make and made me feel like we got ripped off.
   

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2. N

   Nicole

   Portland

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   overall5food5service4ambience4

   Went on Saturday night, the restaurant was packed! Tables are very close to each other. We were charged to refill a lemonade, so do expect to pay for each drink you order including WATER!!! Yes this place doesn’t have free water or free refills which was very very surprising for us. We were charges for water and water refills. Over all good experience, good food, although they are understaffed. Not sure I would go here again, would probably spend my money else where not expansive water.
   

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3. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food4service1ambience4

   Food is ok but you could try wait for 30 mins to check.
   

   Fogo de Chao - PortlandResponded 5 days agoWhile we're happy you enjoyed the food we're sorry to hear that the service was not up to par. Providing excellent service is always our goal so please know that we will be addressing your comments with our staff. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
   

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4. OT

   OpenTable Diner

   Portland

   2 reviews

   2.0

   2 reviews

   Dined on May 24, 2023

   overall2food3service1ambience4

   They ran out of the staples of the meal, beans & rice. We waited 30 minutes & had to ask at least 4 people to refill. Frankly I expected better service & for the price I expected food to be available in a timely manner. I probably will never return because of this.
   

   Fogo de Chao - PortlandResponded on May 26, 2023Thank you for providing your honest feedback. We always want our guests to have an excellent experience so please know that we will be reviewing your comments with our team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Kind regards.
   

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5. OT

   OpenTable Diner

   Portland

   1 review

   5.0

   1 review

   Dined on May 24, 2023

   overall5food5service5ambience5

   Amazing food, great service! ❤️ I wood recommended this place to everyone!
   

   Fogo de Chao - PortlandResponded on May 25, 2023We strive to provide excellent food and service and it's great to see this reflected in your feedback! Thank you for your wonderful recommendation!
   

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6. WA

   WilliamA

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined on May 24, 2023

   overall5food5service3ambience5

   It takes forever to get the cuts that we prefer/love (Ribeye, Top Sirloin and Lamp chops). We asked the moment the servers came around but we didn’t get a ribeye until like 30mins into our dinner. I don’t understand why…
   

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7. OT

   OpenTable Diner

   Los Angeles

   4 reviews

   2.0

   4 reviews

   Dined on May 22, 2023

   overall2food2service3ambience2

   Really gone downhill in recent years. Salad bar used to be fab, now it’s mid. Selection of meat has decreased with some of our favorites not being offered. Waitstaff and food quality, atmosphere has really taken a dive, not worth it any longer I’m afraid.
   

   Fogo de Chao - PortlandResponded 6 days agoWe never want a guest to feel that our restaurant has declined in quality, so this is disappointing to hear. We value your support and would be grateful for a chance to earn your complete satisfaction in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
   

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8. C

   Chadwick

   Portland

   2 reviews

   3.0

   2 reviews

   Dined on May 21, 2023

   overall3food5service5ambience2

   6:30 reservations and sat at like 7:30. When I make a reservation I expect it to be honored. Do better.
   

   Fogo de Chao - PortlandResponded on May 23, 2023It is never our intention to keep you waiting, Chad, as we take reservations seriously. Your feedback is valued and will be discussed with our team to ensure your next visit exceeds your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
   

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9. J

   Jogrinder

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on May 17, 2023

   overall5food5service5ambience4

   The food was, as usual, very good. Service was great too. We did have to wait for our reserved table longer than we would have liked. Really good all the way around though!
   

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10. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 15, 2023

    overall3food2service1ambience2

    Very expensive for the poor service and their lack of attention
    

    Fogo de Chao - PortlandResponded 6 days agoEvery aspect of your visit should be top-notch, and we apologize for falling short with your service, as you certainly deserve better. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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11. CK

    CourtneyK

    1 review

    1.0

    1 review

    Dined on May 15, 2023

    overall1food2service2ambience2

    I had to reinstate my reservation for this restaurant via OpenTable's customer assistance because Fogo de Chao CANCELELD my reservation AFTER we ate at their restaurant. I can only expect it was to nullify my ability to leave this review. A nail in the coffin of a terrible experience... Unfortunately we did not have a good time at Fogo de Chao. Knowing it would be a busy holiday we booked an earlier reservation time, only to be told it would be a 35 minute wait to be seated. It actually took them 60 minutes to seat us from the time of our reservation - with no apology for how long the wait was. Upon being seated it took 10 minutes to be asked for a drink order and another 20 minutes to receive the drinks. Our server told us this was because the restaurant had run out of glasses. The meats that were brought around for dinner were the same 5 or so offerings, none of which were the nicer cuts of meat, and requesting those meant waiting a long time and potentially never getting them delivered to the table. We spoke with the manager, Robert, at the end of our meal, to ask why reservations weren't honored. His reply, while honest, was confusing. He stated that Mother's Day is the busiest day of the year every year and that diners simply do not leave their tables after meals and "take advantage" of the service at FdC. Robert suggested we do not come on holidays or weekends to avoid not being seated for a specific reservation time. He also offered my partner a complimentary dessert to go as an apology and to give him 10 minutes for the dessert to be sent. After waiting 20 minutes for this complimentary dessert without it being delivered, we simply left without it. Incredibly disappointing that even the extensions of apology could not be completed in kind by this restaurant. And then they delete our reservation at nearly 11pm to avoid a poor review. Incredibly sad from start to finish.
    

    Fogo de Chao - PortlandResponded on May 17, 2023Courtney, we take reservations seriously and we're sorry that we failed you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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12. OT

    OpenTable Diner

    Seattle

    1 review

    3.0

    1 review

    Dined on May 15, 2023

    overall3food4service2ambience3

    We were sat 45min after our reservation. Overall underwhelming experience
    

    Fogo de Chao - PortlandResponded 6 days agoWe apologize to have kept you waiting past your reservation time, as this is never our intention. We hope you visit us again soon, as we'd love to earn your stamp of approval. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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13. M

    Marilyn

    1 review

    2.0

    1 review

    Dined on May 15, 2023

    overall2food2service3ambience2

    We don't typically go out to eat on holidays because we know it's a crazy day at a restaurant. An online ad lured me in and we booked a family favorite Fogo de Chao. What a mistake. First, even with a reservation, we were seated 50 minutes after our reservation time. The market table which is usually inviting and abundant, was seriously lacking. Even though these items can obviously be prepped and stored 'till needed, they were not kept filled and I'd say 30% of the space was not filled when we went up. When the restaurant charges MORE due to a holiday, expectations are to have at least the same dinning experience when paying less. Although we had a fairly early reservation, desserts were already sold out, which we found out after other desserts were brought to us. Meats were good as usual. Wait staff was doing what they could. Not nearly as professional as usual. We never knew who was really our server to ask for drinks. All in all. it left a poor taste in our mouth. Considering what we spent we'd probably go to a nice steak house next time, or try again in a few years, not on a holiday.
    

    Fogo de Chao - PortlandResponded on May 16, 2023We apologize for the inconvenience, as our team should always be delivering attentive and timely service. Please know we take your comments seriously and hope you give us a chance to regain your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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14. m

    moeb

    Orange County

    2 reviews

    1.0

    2 reviews

    Dined on May 14, 2023

    overall1food5service1ambience5

    We waited 60 minutes to be seated past our reservation time on Mother's day, we had to ask for water to be brought out to our party of six. The water was brought out 10 minutes after our party started eating. I had to find the manager to ask for drinks to be ordered and that took an additional 10 minutes. We had been eating spicy food for about 15 minutes before water was served. Not cool. We did not meet our server until we were getting ready for desert with means the little cheese balls and side dishes we were going to enjoy along with out meal from the beginning were brought out after we had a few servings of meat. I had to leave our table to seek different staff at least 4 times to get water, drinks, salt and pepper. Staff was friendly and helpful when asked so I really appreciated this. We have been guests about 5 times so far and this was very unusual for us to have such poor service. We are definitely coming back but we were really disappointed that this happened on mothers day for my wife and her mom. I really hope that management sees this message. We ended paying $465 plus for such poor service.
    

    Fogo de Chao - PortlandResponded on May 16, 2023Moe, we are disappointed to read your review, as our team works hard to ensure our guests experience the quality service they deserve. Please know that we care deeply for the opinion of our guests and hope to have another chance to make things right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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15. T

    Topdogg

    Portland

    12 reviews

    vip
    5.0

    12 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    The food was fantastic and the service was great especially considering it was Mother’s Day ! They were on it
    

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16. S

    Steve

    Portland

    13 reviews

    vip
    3.0

    13 reviews

    Dined on May 14, 2023

    overall3food4service3ambience4

    I think they were just overwhelmed by the crowd on Mother’s Day and did not handle it well. Even with the warning that service would be slow it was very difficult to get any attention. They charged holiday rates of $66 per person but didn’t add anything special to the menu. They were also pushing expensive ala carte items without disclosing the price up front and then accidentally double charged us for one of them. They also automatically added a 20% tip that maybe felt a little under deserved. I would go back, but would not choose a holiday or busy time. Over $400 for 2 adults and 2 teenagers who barely ate anything.
    

    Fogo de Chao - PortlandResponded on May 16, 2023We appreciate you visiting, but we apologize for any inconvenience caused. This is certainly not a reflection of our standards, and we hope you'll consider giving us another chance to better meet your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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17. OT

    OpenTable Diner

    Portland

    2 reviews

    3.0

    2 reviews

    Dined on May 14, 2023

    overall3food2service5ambience4

    Was not notified 20% gratuity until about mid way thru the meal. Thankfully the server was working hard for her tip so it was well earned. The meat selection was slim. For dinner prices was expecting dinner selections. Definitely won’t be back on a “holiday” again
    

    Fogo de Chao - PortlandResponded on May 16, 2023What you mention does not represent what we aim for here at Fogo de Chão. We'd appreciate the chance to discuss your comments in greater detail and ask that you reach out directly. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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18. BF

    BrandonF

    Orange County

    3 reviews

    3.0

    3 reviews

    Dined on May 14, 2023

    overall3food1service2ambience5

    Service was incredibly slow and food over cooked. We had an 8:45 reservation and they were behind. We are long time Fogo customers.
    

    Fogo de Chao - PortlandResponded on May 16, 2023Your experience at our restaurant should always be amazing, Brandon, and we're sorry that you found it lacking this time. We value your feedback and will be addressing your comments with our staff. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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19. SW

    SandraW

    Portland

    4 reviews

    3.0

    4 reviews

    Dined on May 14, 2023

    overall3food3service2ambience2

    This is the first time we’ve dined at this place in ten years. What a difference a decade makes. It used to be soooo good, a definite and memorable splurge for a special occasion. Now? There are a few positives outweighed by a few huge negatives. We had a reservation and checked in 3 minutes early, and were told they would call us when our table was ready. The lobby and bar area were full of people waiting, with the crowd spilling onto the sidewalk. We were finally seated 30 minutes later after I inquired and complained about the delay. After we were seated and our meal well underway, I noticed some parties who’d arrived at the same time as us being seated over an hour later. This is not acceptable. Their reservation system is clearly dysfunctional. Even at some of the most popular restaurants in Manhattan, I’ve never waited more than 5 minutes for a reserved table, so this long wait for a table here was puzzling. But as our dinner progressed, it became very clear why. They cannot turn their tables on the floor to match the reservations because they don’t bring the churrasco in a timely manner. We stayed about an hour longer than we stayed in the past, asking for and hoping to be served the variety of meats on their website. In reality, we were offered the best options only once, and only about half of the options at all. The website promises “continuous” table side service of churrasco, what we really got was intermittent and infrequent offers of a few things. We were offered water by the person who seated us. We never saw her again. We asked a second waiter to bring us water and some beverages and never saw him again either. We were finally brought our beverages after we asked a third waiter. I guess this place doesn’t assign a single waiter to a table, which also results in delays in being served. Some of the wait staff were very friendly and responsive, while some would simply tell us they would take care of our requests and never come back.
    

    Fogo de Chao - PortlandResponded on May 16, 2023Sandra, we understand your frustration with the wait you experienced with a reservation. We appreciate you bringing your concerns to our attention, as this allows us the chance to improve. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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20. S

    Sannos

    Portland

    4 reviews

    5.0

    4 reviews

    Dined on May 13, 2023

    overall5food5service5ambience5

    Fogo is my go-to Brazilian steakhouse, especially for my birthday extravaganza! My bride and I opted for the Saturday brunch and we were not disappointed. We even learned a couple of new things. The food was amazing, as always. Delectable meats, amazing cheese bread, and the always impressive salad bar were highlights. But even better was the personal attention and care we received from our server, Julia. She was very engaging and went above and beyond to take care of us. We learned that certain meats are available by request only, so next time we will ask for them early in our visit, instead of waiting for them expectantly and then towards the end of our meal, when they haven't shown up, asking for them. By then there wasn't a lot of room left in our tummies, and we had to wait for the meats to be put on the grill and cook. To top off our meal, we receives a birthday dessert of our choice from the menu. WOW! (Thankful we have that extra dessert compartment inside!) Thank you Fogo staff - chefs, servers, hostesses, and especially Julia. We're already looking forward to our next visit!
    

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21. SD

    SandraD

    Portland

    7 reviews

    4.0

    7 reviews

    Dined on May 12, 2023

    overall4food3service5ambience3

    We attended a wine and wagyu event, which was hosted in the bar. There weren't enough tables for everyone, so we ended up at the bar. The bar service was great, but the food was slow to arrive. The food was lukewarm, but most had good flavor. The wine was delicious, and there was only one small slice each of the two wagyu beef options. Overall it was a good experience, but I think the next time we go, we will just enjoy the restaurant, with the yummy salad bar and the meat sweats. :)
    

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22. OT

    OpenTable Diner

    Portland

    1 review

    4.0

    1 review

    Dined on May 11, 2023

    overall4food4service4ambience5

    It would be nice to first inform us that there is a $7.50 charge per bottle of water before serving it without us asking for it. It is a tricky way to make customers spend more money.
    

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23. A

    Aarondotnet

    Coastal Georgia

    25 reviews

    vip
    5.0

    25 reviews

    Dined on May 11, 2023

    overall5food5service5ambience5

    This is one of those rare spots that lives up to their reputation. The food is as good as it's supposed to be and the experience is sublime
    

    Fogo de Chao - PortlandResponded on May 12, 2023Thank you for your stellar review, Aaron! We appreciate your support and hope you stop by again!
    

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24. SG

    StacieG

    Portland

    7 reviews

    5.0

    7 reviews

    Dined on May 10, 2023

    overall5food5service5ambience5

    I always come to Fogo de Chao for special occasions. I love this place. The food was incredible, as usual.
    

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25. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on May 8, 2023

    overall5food5service5ambience4

    We went in the afternoon for a quiet table and intimate Birthday brunch. It was perfect!
    

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26. OT

    OpenTable Diner

    Portland

    2 reviews

    vip
    3.0

    2 reviews

    Dined on May 7, 2023

    overall3food4service3ambience4

    Had a 5:45 reservation and we weren’t seated until 6:30, normally I would not care but we had a show to catch at 7:30 and it made our meal very rushed. Didn’t receive the sides until we were pretty much almost done. Waitress pored water in a half drank sprite and then charged us for a new drink. They clearly too too many reservations for a busy night and we’re overbooked.
    

    Fogo de Chao - PortlandResponded on May 9, 2023We always want to deliver an exceptional dining experience and we apologize you felt rushed during your visit. Your satisfaction is important to us and we hope you will give us another opportunity to better meet your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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27. K

    Kyle

    1 review

    2.0

    1 review

    Dined on May 7, 2023

    overall2food2service3ambience2

    Waited 40 minutes even though I made a reservation. Sirloin and chicken made seemed to be all they offer. Premium meats are not offered. I asked to try the fillet twice and never saw anyone. The buffet style salad and sides is not what I was expecting. We would never go back and would not recommend
    

    Fogo de Chao - PortlandResponded on May 9, 2023We take reservations seriously, Kyle, and we never want to keep a guest waiting. We would be grateful for a chance to make it up to you in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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28. H

    Holmes

    Portland

    1 review

    vip
    3.0

    1 review

    Dined on May 6, 2023

    overall3food3service2ambience2

    Only a handful of meat offerings, salad bar was under serviced, there was no bread, and the wait staff looked like extras in the rocky horror picture show. Expensive and Not a pleasant experience.
    

    Fogo de Chao - PortlandResponded on May 8, 2023Creating exceptional dining experiences is what we strive for and we are disappointed to hear that we missed the mark for you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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29. BK

    BrotherK

    Portland

    13 reviews

    5.0

    13 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    Birthday Excellent food and service. Even birthday desert for the birthday boys. We all enjoyed the evening out.
    

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30. OT

    OpenTable Diner

    Hawaii

    1 review

    2.0

    1 review

    Dined on May 6, 2023

    overall2food4service1ambience3

    The food that we were able to taste was very good. Unfortunately, we only were able to taste 6 of the variety of meats, because they never came around to our table, even after two hours of dining. Of the six, we had to ask for two of them. When we requested the other meats, we were told they would come, but they never did.
    

    Fogo de Chao - PortlandResponded on May 12, 2023We're sorry to hear this, as our team should always be circulating with a selection of cuts to ensure all of our guests enjoy a fantastic experience. We would appreciate another chance to earn your satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 2, 2023

    overall5food5service5ambience5

    Good food. Great staff. Outstanding food. Will come back.
    

    Fogo de Chao - PortlandResponded on May 3, 2023We're glad you enjoyed the food and service at our restaurant! Thank you for your review and we look forward to having you back!
    

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32. O

    Overthemoon

    1 review

    5.0

    1 review

    Dined on May 1, 2023

    overall5food5service5ambience5

    Great service good food we will come back thank you for all the services we received
    

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33. TD

    TevinD

    1 review

    5.0

    1 review

    Dined on April 26, 2023

    overall5food5service5ambience5

    The restaurant was phenomenal and just absolutely great service without question.
    

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34. GW

    GregoryW

    1 review

    5.0

    1 review

    Dined on April 25, 2023

    overall5food5service5ambience5

    We lunch here often, tempted by more meat than we think we can ever eat, but inevitably choosing their "Market Table," which is the best salad and soup bar in Portland without dispute. Ambiance is cool and sophisticated, music is just right, service is attentive and friendly. And if it's endless meat served table side that you want, this is the place to be. In fact, we're going to try it next week.
    

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35. D

    Disappointed

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on April 25, 2023

    overall3food2service2ambience4

    My reservation was at 5:30pm. Meats for dinner were not ready, servers began to serve meats most-likey left over from lunch. I turned mot of them away since they were dried, tough and over cooked. The polenta sticks and fried bananas were also left over since they were cold and dried up. The brazilian beans container served at the salad bar was nearly empty and all dried up. How can they even think of serving this kind of food. I spent almost three hours there waiting for fresh meat to be served.
    

    Fogo de Chao - PortlandResponded on April 26, 2023Please know we value your feedback and this is not the impression that we want to leave you with. We would be grateful for an opportunity to invite you back for a better experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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36. CW

    CarrieW

    Portland

    4 reviews

    5.0

    4 reviews

    Dined on April 23, 2023

    overall5food5service4ambience5

    We celebrated our 10th anniversary at the restaurant. We were seated quickly, the wait staff was very attentive, and fo oh d was great. It was a fun and interesting experience.
    

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37. AC

    AndreaC

    1 review

    3.0

    1 review

    Dined on April 23, 2023

    overall3food5service1ambience4

    I'm a fan of Fogo de Chao, and try to go in every city I find them, but this time the service was so bad that it made a usually spectacular dinner into one in which I had to call our waiter 6 time to tell them we hadn't had any meat offered to us yet. We asked for a change of plates and what was offered was a tray for us to put the dishes, the waiter didn't touch them; when asked to provide new ones he told us to get them at the salad bar. It was unbelievable for the price we're paying and the service I know Fogo normally brings to the table. That is one Fogo I won't be going back to.
    

    Fogo de Chao - PortlandResponded on April 25, 2023Andrea, we're sorry that your experience was not up to the high standards we strive for. We hope to impress you the next time you're in. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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38. DP

    DawnP

    1 review

    5.0

    1 review

    Dined on April 22, 2023

    overall5food5service5ambience4

    Meats were great. Salad bar was disappointing. Service was amazing as were the drinks.
    

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39. OT

    OpenTable Diner

    Portland

    12 reviews

    2.0

    12 reviews

    Dined on April 17, 2023

    overall2food2service2ambience3

    Second time trying to go here. Reservation time isn’t really a reservation “time”. The first time we tried we were told it would be an hour to 1.5 wait past our time. This time we wait about 25 minutes despite being told we were next and then watched 4-5 groups be seated before us. Then we upgraded our meal to add the wagyu sirloin which we were told came as a special. I Guess because we upgraded that meant they would no longer be stopping at our table for us to try different cuts of meat. At $65 a person, we expected someone to come to our table more than 3 times. However, they didn’t. The tables around us were still being served. Also their market salad bar wasn’t full. Rice and beans were both empty. Then when we received the bill, everything we were promised if we ordered the wagyu was not there. The waitress seemed really annoyed that we asked for our bill to reflect what the deal was. She had some snide comment to make and then walked off. I would not return. It was a $365 meal and they came to our table 3 times. Not good enough.
    

    Fogo de Chao - PortlandResponded on April 18, 2023It is our goal to create exceptional dining experiences, and this is not the impression that we want to leave you with. We would be grateful for a chance to speak with you personally and invite you back in the future for a better experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.
    

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40. OT

    OpenTable Diner

    Portland

    3 reviews

    4.0

    3 reviews

    Dined on April 16, 2023

    overall4food4service3ambience3

    Food was good. Service was ok. Our server had attentive moments and then got super inattentive, not sure why. After sitting for about 20-30 mins with no visit another server caught on and wrapped up our meal for us. So I think service is dependent on the person. Food was good and ambiance was a little loud but nice. Manager took the time to visit each table and that was nice! We will return.
    

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