VM-GB-ERB2 -french

Commentaires sur le restaurant VM-GB-ERB2 -french de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Maria

   Dallas2 commentaires

   3.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   The host has no sense of what customers service means.
   

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2. M

   Mario

   Dallas1 commentaire

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   The bar tender was nice and offered great suggestions as I waited for my date. The hostess knew if my situation but later didn’t find my reservation but still sat us down promptly. Servers paid close attention to our meat choices and levels of comfort for cook esa of the meat. Had a great time.
   

   VM-GB-ERB2 -frenchA répondu il y a 1 jour

   Thank you for sharing your positive experience, Mario. We're pleased to hear that our bartender and servers contributed to your enjoyment. It's great to know you had a wonderful time, and we'd be delighted to welcome you back. Consider joining Fogo Rewards for exclusive benefits on your future visits.
   

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3. D

   Dan

   Dallas3 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The service and food were excellent. Helen took exceptionally great care of us.
   

   VM-GB-ERB2 -frenchA répondu il y a 1 jour

   Thank you, Dan! We're glad you enjoyed the service and dining experience, and that Helen took exceptional care of you. Looking forward to welcoming you back soon!
   

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4. C

   Charlie VIP

   Dallas14 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 2
   3. Service 5
   4. Ambiance 3

   We ate there for lunch. First I will say the service was great. No issues there. What I didn’t like was they just kept coming by with the same meats it felt like. We never got offered the lamb chops, ribeye, filet etc that is on the menu. They were mostly pushing the sirloin. The tables also felt very crammed. We were so close to the other table all the conversations bled over from ours to theirs and vice versa. I get when it’s a holiday and you need to add more tables but not a Tuesday lunch. Just felt to cramped for the price point. I used to be a bigger fan but feels like every time I go back it just has more issues. I feel like a lot of the recent reviews are accurate.
   

   VM-GB-ERB2 -frenchA répondu il y a 2 jours

   Charlie, we appreciate your feedback. We're pleased to hear that you enjoyed the service during your visit. It's concerning to us that the variety of cuts didn't meet your expectations and that the seating arrangement impacted your comfort. Please reach out via our website contact form, as we would like to discuss this further and improve your experience. Thank you.
   

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5. G

   Greg VIP

   Dallas3 commentaires

   3.0

   Y est allé il y a 6 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   The last several times we have dined at Fogo, we have found the overall service to be a bit slow, and the coverage of the restaurant by the meat servers is very limited. In the earlier days, they were all over the restaurant. Now, there are significant delays between options, and we had to ask multiple times for certain cuts. Sides are not brought out by default, you must ask for them, or at least that has been our experience the last several times we have dined. This has been the experience consistently for the past few years, and it is to the point that I'm not sure we'll return. For the price point and for the overall point of the experience, it falls short. We sat for 5 to 10 minutes between servings. Coverage is also very inconsistent depending on where you sit in the restaurant. I would not sit in any back rooms or corners, you will be missed.
   

   VM-GB-ERB2 -frenchA répondu il y a 5 jours

   Greg, we appreciate your detailed feedback and are sorry to hear that your dining experience hasn't met our usual standards. Our team is committed to providing attentive service and timely access to our offerings. We would like to discuss your concerns further to improve future visits. Please contact us via the website contact form. Thank you.
   

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6. L

   LaToya

   Dallas1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our servers were awesome! The food was delicious.
   

   VM-GB-ERB2 -frenchA répondu il y a 5 jours

   Your kind words about our team and the delicious food mean a lot to us. We're thrilled you had such a positive experience. We look forward to welcoming you back soon!
   

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7. J

   Jennifer VIP

   Dallas11 commentaires

   5.0

   Y est allé le 3 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent service and food! Great for large groups
   

   VM-GB-ERB2 -frenchA répondu il y a 3 jours

   Jennifer, we're thrilled to hear you enjoyed the service and food. Our team is grateful for your kind words. We look forward to welcoming you and your group back for another wonderful experience!
   

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8. W

   Walter

   Dallas8 commentaires

   1.0

   Y est allé le 3 mai 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Disappointing experience at Fogo de Chão Plano. Slow, inattentive service, overcooked meats, and long waits for dessert. Basics like clean plates and side dishes were delayed or forgotten. For the brand’s HQ, expectations were much higher. Definitely not worth the price—wouldn’t recommend this location to anyone expecting the usual Fogo quality.
   

   VM-GB-ERB2 -frenchA répondu il y a 6 jours

   Walter, thank you for taking the time to share your experience with us. We're sorry we missed the mark for you during your visit. Our team is committed to providing prompt and attentive service, and it's concerning to hear this wasn't your experience. Please reach out through our website contact form so we can work to address your concerns and improve future visits. Thank you.
   

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9. G

   G VIP

   Dallas68 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Always a great experience at Fogo de Chao! Love it!
   

   VM-GB-ERB2 -frenchA répondu le 22 avril 2025

   We appreciate your enthusiasm, G! Thrilled to know you always enjoy your time with us. Looking forward to your next visit!
   

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10. J

    Jamie VIP

    Dallas4 commentaires

    3.0

    Y est allé le 20 avril 2025

    1. Cote globale 3
    2. Nourriture 4
    3. Service 4
    4. Ambiance 5

    The is a very nice place. I would say my only complaint is I had to ask for other meats - sirloin was coming around a lot. If you wanted other types you needed to ask. To be fair - we were seated in the bar area and not in the main dining room. I did love my server but I did have to ask for what I wanted. I went to a Casa De Brazil in College station recently and was very impressed so that set my expectations.
    

    VM-GB-ERB2 -frenchA répondu le 22 avril 2025

    Jamie, thank you for sharing your experience with us. We apologize for any inconvenience you experienced regarding the selection of cuts. Our goal is to ensure a variety of churrasco offerings reach each guest. Our team is eager to welcome you back for an experience that meets your expectations. Please reach out through our website contact form to discuss your visit further.
    

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