Fogo de Chao - Naperville

Commentaires sur le restaurant Fogo de Chao - Naperville de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Stephanie

   Richmond5 commentaires

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food and service was great! The food at the buffet lacked variety but what was available tasted great
   

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2. K

   Kim VIP

   Chicago 7 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had a seat by the window as requested. Anna and Kevin were so good and attentive to Us. Thank You..
   

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3. R

   Ron

   Chicago 15 commentaires

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The entire experience was excellent. Top notch service, great food.
   

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4. D

   Dr. Bill

   Chicago 37 commentaires

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   I have been here many times but not in Easter . The place was packed, thus the service was not the same. I had to tell the manager that we waited 1/2 hour before we got the people with the meat stakes to come by our table because they forgot to give us the green tags. Had to remind staff to fill our drinks. The meat seemed very salty today and overcooked even when asking for medium rare thus hard to chew. I had to remind waiter to get us dessert menu when we sat awhile with plates ready to be removed. I gave 22 per cent tip even though service wasn’t peak. I did not want to take pictures of the food fallen on the floor since it was so busy with families. I know it will be better next week, just my rating for a holiday. May be carry out on holidays next time.
   

   Fogo de Chao - NapervilleA répondu le 22 avril 2025

   Dr. Bill, thank you for sharing your detailed feedback about your visit during Easter. Our team regrets to hear that your experience did not meet expectations, especially with the service challenges you faced. We appreciate your patience and hope to provide a better experience on future visits. Please reach out via our website contact form so we can address these concerns directly. Thank you.
   

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5. A

   Alba

   Chicago 2 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Wonderful experience! Bountiful buffet with endless replenishments. The staff was polite and attentive. Management took time to stop and chat. Really enjoyed having a conversation about our experiences.
   

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6. S

   Sarah

   Chicago 1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The service was excellent! Everyone seems to work on all the tables. Ivy was fantastic!
   

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7. OT

   Client d'OpenTable

   Milwaukee4 commentaires

   4.0

   Y est allé le 13 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   I’ve been there several times food quality is good meat servers are awesome the other servers not so much. Almost impossible to get cocktails, water, desert or side dishes.
   

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8. V

   Vidal

   Chicago 13 commentaires

   5.0

   Y est allé le 13 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing service and food! I celebrated my birthday and they offered me a free dessert of my choice. Everything was amazing we love it here!
   

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9. c

   casey

   Chicago 25 commentaires

   5.0

   Y est allé le 7 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   As always the Naperville Fogo is the best. We like to celebrate our birthdays there every year as well as other occasions. The restaurant is always clean, food is always spectacular and service is impeccable. Great job taking care of us today Darian T. We will definitely be back to enjoy Fogo’s new reward program!!
   

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10. N

    Nicole

    Chicago 1 commentaire

    1.0

    Y est allé le 6 avril 2025

    1. Cote globale 1
    2. Nourriture 1
    3. Service 3
    4. Ambiance 1

    We had 11am reservations. They sat several couples ahead of us. We were there 2 minutes early and was told we had to wait till 11, even though they sat people before hand. They sat us under the air conditioning which was so cold it made all our food cold and froze us. The salt shaker was dirty and had dried blood on it. I took a picture. Would have thought they would clean them before the start of the day. The meat was so over cooked and salty it wasn’t worth it. This was for their new brunch. Would not recommend. The servers were good though.
    

    Fogo de Chao - NapervilleA répondu le 8 avril 2025

    Nicole, we appreciate your feedback and are sorry to hear about your experience. We aim for high standards and regret that this wasn't reflected during your visit. Our team would like to understand your concerns better. Please reach out through our website contact form so we can address this and enhance your next experience. Thank you.
    

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