Online reservations at Fogo de Chao Brazilian Steakhouse – Dallas can only be made directly on their website.
Invite your guests to a truly unique group dining experience! Whether for private dining rooms, or to interact in our main dining areas, Fogo de Chão® is the perfect location for parties of 15 to 110View Private Dining Details
The restaurant called to cancel my reservation the Saturday before Christmas at 830pm and did not provide any accommodations at other location and did not attempt to offer anything for my inconvenience. Getting a reservation for Christmas Day is almost impossible, so it left me and my family trying to scramble to find a restaurant for Christmas dinner. Because the customer service was awful, I will never eat there again and will make sure I post on every social media site about the experience.
Hice una reservación para 4 personas para el día de Navidad, después de haber recibido un correo de Fogo de Chao diciendo que darían servicio ese día. Así que llegue el día y hora de mi reservación, con mi familia, y encuentro el restaurante cerrado por mantenimiento. El restaurante nunca tuvo la decencia de avisarme que no me podrían dar servicio.
FDC canceled day before our reservation due to a “maintenance “ issue.
Got a call the night before to cancel reservations because of a matience emergency. Set back on Christmas dinner plans since we did not prepare to cook.
Extremely disappointed by the drama that was supposed to be my family’s Christmas lunch. I understand that the restaurant had a fire on Saturday. And I am glad and thank God everybody got out safely. That is most important. However, no one called me to tell me reservations were cancelled. I never got a message even through Open Table. That would have been the easiest way to get a message to customers. After all that is how we made reservations. Needless to say, I did not find out that I had no reservation until I called to tell the restaurant that I was running 10 minutes late. The girl I talked to put me on hold for 10 minutes before a manager came on the phone to tell me. He was quick to tell me he’s glad he got his employees out safely (which I concurred) however he was not apologetic that my family had no Christmas lunch. He did offer to come to the Uptown restaurant but they could not guarantee a table. We had children with us so we had to find other options. Not very impressed Fogo’s customer service and will likely not be returning.
Cancelled Christmas reservations the day before due to an “issue”
The restaurant wasn't open as expected. There was yellow tape around the front and everything appeared to be covered inside. It was a surprise the restaurant wasn't open.
I made a reservation for my proposal dinner on the day before Christmas eve and got a call an hr before the dinner that my reservation was cancelled because of a maintenance issue and I was simply told I can call the Downtown Dallas location which was also booked completely. I know accidents happen but it would have been nice if there was some compensation offered for the huge inconvenience.
Birthday for son back from Marine deployment. Great food great service.
Great! Can’t wait to visit again.