Fogo de Chao - Boston

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1. OT

   OpenTable Diner

   Richmond

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food3service4ambience3

   A very mediocre experience compared to other locations. Some meat cuts ( for example picanha) were dry.

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2. OT

   OpenTable Diner

   New England

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service3ambience5

   It was great!!

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3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food4service4ambience5

   Father’s Day celebration. The staff was great, patient and made us feel at home. She was very helpful and nice

   Report
4. F

   Farzin

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined 6 days ago

   overall3food3service3ambience4

   I’ve been here multiple times. I enjoy the food and service but this time was different. I’m not sure if it had to do with the fact that it was busier than usual or lack of staff but we didn’t have a good time at all. We were not given any steak until we complained. We kept getting offers for chicken or pork. After multiple requests, we got some steak. This is a steakhouse after all.

   Fogo de Chao - BostonResponded 3 days ago

   Farzin, we are so sorry that you did not have a great time during your recent visit. Your patronage and support mean so much to our team, and it's disheartening to know that you were not served the cut you wanted, promptly. We would love to invite you back. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further.

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5. OT

   OpenTable Diner

   New England

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Awesome wait staff. Food was great. Staff was very accommodating for special occasion and requested items.

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6. FC

   FelixC

   London

   9 reviews

   2.0

   9 reviews

   Dined 7 days ago

   overall2food3service1ambience3

   Dinner at fogo. Menu looked excellent and seated immediately upon arrival at which point ordered 2 cocktails which took forever to arrive and upon asking why was curtly told by server they're busy not my fault. After waiting some considerable time went to salad bar which was excellent helped ourselves and sat down and waited and waited for the meats. Countless times they went past without so much as a glance until finally we pulled them up and they began to offer meats. Overall experience wasn't great even allowing for the restaurant being busy over holiday weekend. IMO not good enough

   Fogo de Chao - BostonResponded 4 days ago

   Felix, we deeply apologize for any delays, as serving our guests in a prompt manner is very important. We will be using your feedback to improve, and please consider returning when you're ready. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
7. OT

   OpenTable Diner

   New York Area

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food2service1ambience4

   As Brazilians looking for Fogo de Chao restaurants in the USA, we have been in several so far: Washington, NY, Philadelphia, Las Vegas, Orlando. The Boston one is by far the worst. The server was not bringing anything that we needed. The meat was hard and no variety, not even in the salad bar. Definitely a no.

   Fogo de Chao - BostonResponded 4 days ago

   We want your Fogo de Chão experiences to be better than your last, and we apologize for not exceeding your expectations. We hope to restore your confidence in our location, so please consider giving us another chance. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
8. MT

   MarieT

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   It was a very pleasant evening, as usual. Food is always amazing, staff is friendly. We can’t wait to come back !

   Report
9. OT

   OpenTable Diner

   New England

   1 review

   vip
   1.0

   1 review

   Dined on June 12, 2022

   overall1food4service1ambience2

   After visiting the restaurant several times in the past and being very happy with everything, our experience last night was very disappointing. The service is among the worst I have experienced in my life. This was the last time going there for us.

   Fogo de Chao - BostonResponded on June 14, 2022

   Our number one goal is to ensure every customer leaves feeling 100% satisfied, and we're truly sorry we missed the mark. We hope to welcome you back for a better experience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
10. F

    Familytimetogether

    New England

    45 reviews

    vip
    5.0

    45 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Terrific food, great staff and a wonderful environment!

    Fogo de Chao - BostonResponded on June 14, 2022

    Thank you for taking the time to share your compliments! It is excellent to hear that you enjoyed the food, service, and atmosphere, and we look forward to serving you again soon!

    Report
11. S

    Staceys

    New England

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Great food. Went above and beyond to make my wife and I feel special.

    Fogo de Chao - BostonResponded on June 14, 2022

    Stacey, we are taken aback by your feedback, as we never want our guests to leave feeling disappointed. It's important to us that we ensure your next visit is worthy of your approval. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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12. P

    Peteeye

    New England

    95 reviews

    vip
    2.0

    95 reviews

    Dined on June 10, 2022

    overall2food2service4ambience3

    This is our first time back in awhile. I think overall the quality of the food has gone down. And, it seemed like there were less options at the "salad bar". The meat selections were just a good as we remember. Ultimately, it was the expense that hit us hard -- it was about $300 for a family of four. It simply did feel like a $300 meal. We probably won't go back all that soon as a consequence.

    Fogo de Chao - BostonResponded on June 14, 2022

    It's disappointing to hear you feel this way, Peteeye, as we never want our guests to feel like the quality has declined. Your feedback will help us to improve, and we hope you will give us another chance to ensure your satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    To be fair, the noise level was higher due to our group. Haha. Definitely one of my favorite places and the service was excellent.

    Report
14. ES

    EmilyS

    1 review

    1.0

    1 review

    Dined on June 10, 2022

    overall1food3service1ambience1

    Horrible service. Biggest bar was slowly restocked and did not have a waiter or waitress to order drinks. Meat was good but will not come back

    Fogo de Chao - BostonResponded on June 13, 2022

    Emily, we love offering our guests exceptional service, and clearly, we missed the mark. . We value your feedback, and if you would like to discuss this in more detail in hopes of regaining your confidence in us. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
15. MV

    MarcV

    Memphis/West TN

    11 reviews

    vip
    3.0

    11 reviews

    Dined on June 7, 2022

    overall3food3service3ambience3

    Several of the meats listed on the churrasco menu never found their way to us. At a moment we had to wait 15 minutes to have any meat come by which is unacceptable. This is a very pale copy of the same restaurants you find in Brazil. I was clearly disappointed in view of the price you pay.

    Fogo de Chao - BostonResponded on June 10, 2022

    We strive to provide our guests with positive experiences, so we're saddened to hear this, Marc. We always want to ensure our guests are receiving a variety of delicious cuts, and we apologize to have kept you waiting. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
16. OT

    OpenTable Diner

    New England

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food4service4ambience3

    We made reservations for an 8:30pm dinner, however, we were sat at almost 9pm. I understand it was busy but there was no follow up and the hostess seems like she didn’t want to be there. She would not smile and it felt like the customer was an inconvenience to her. But thanks to our waitress the experience changed. Felix was welcoming and accommodating. He made our night special, specially when you are dinning with children. His attention to detail was over the top. Thank you for your service and making our night a better one.

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17. K

    Karen

    New England

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    everything was amazing for my daughter graduation celebration

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18. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    Graduation

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19. OT

    OpenTable Diner

    Washington DC

    1 review

    1.0

    1 review

    Dined on May 22, 2022

    overall1food3service1ambience1

    Worst experience ever after trying fogo di chao in 4 different cities for 8 years. Never again and recommend anyone to go

    Fogo de Chao - BostonResponded on May 23, 2022

    We never want our guests to describe their experience as the worst, and are saddened to hear this. We would appreciate the opportunity to learn more about your visit in hopes of restoring your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
20. I

    Ichuma

    1 review

    3.0

    1 review

    Dined on May 22, 2022

    overall3food4service3ambience3

    The food was very good, love the different meat options however I went for my boyfriend’s birthday in my reservation I made sure to note that. We were left hanging for quite some time, took 30 minutes to receive just our drinks. I know it was a busy weekend but still. Wish I received a little birthday treat for my boyfriend but it’s okay we enjoyed the food nevertheless.

    Fogo de Chao - BostonResponded on May 24, 2022

    Ichuma, thank you for the kind words regarding our food, however, we are very sorry you had to experience longer than usual wait times for your drinks. We do hope you can give us another chance to make it up to you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
21. C

    Czesky

    New York Area

    1 review

    3.0

    1 review

    Dined on May 21, 2022

    overall3food3service5ambience3

    Service was great. Salad bar was disappointing. Filet mignon was outstanding however other cuts of beef were chewy. Very crowded and noisy — understandable give graduation weekend in Boston, however disappointing not to be able to maneuver through the tables. Yes, it was that crowded! Wait staff did the best they could given the circumstances.

    Fogo de Chao - BostonResponded on May 23, 2022

    Czesky, we are saddened to learn your recent visit did not earn your five-stars. We do appreciate your acknowledgment of our hard-working team, as we always want to ensure our guests find value in the quality of our delicious food. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
22. n

    nothappy

    New York Area

    1 review

    3.0

    1 review

    Dined on May 21, 2022

    overall3food2service1ambience3

    Service was horrible. Server complained about having to give everyone in our party a water and wine glass and said it would take a long time!

    Fogo de Chao - BostonResponded on May 24, 2022

    We always aim to provide excellent service for our guests and we apologize that it was not reflected to you during your visit. We hope you can give us another chance to make it up to you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
23. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5

    Graduation celebration with 14 family members. Fabulous atmosphere to celebrate. Amazing food. Amazing service. Salad bar , smorgasbord to die’s for. The meats most amazing. Fabulous wine selection. Bring your wallet. Or ask to split bill within your party before you order.

    Report
24. BM

    BrianM

    1 review

    1.0

    1 review

    Dined on May 19, 2022

    overall1food1service1ambience2

    The food was some of the worst cuts of meat I've ever had, I've been to other Brazilian restaurants and this one was by far the worst! The service wasn't any better, it was a busy night and I understand a lot is going on; but only one server made us feel welcomed. None of the other servers were smiling and the chefs had the same attitude. After a couple other things happened we talked to the manager that was working that night about some drinks that we asked to send back still being on the check. He checked in with our waitress and then we never saw him again. He never asked if the food was okay, nor did any of the other wait staff. Overall our experience was lacking and I will not go back. The cost is not worth the service or food.

    Fogo de Chao - BostonResponded on June 1, 2022

    Brian, we are disappointed to read your review, as our team works hard to ensure our guests experience the quality service they deserve. Please know that we care deeply for the opinion of our guests and hope to have another chance to make things right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
25. M

    Mikeys23

    New England

    200 reviews

    vip
    3.0

    200 reviews

    Dined on May 14, 2022

    overall3food3service3ambience3

    Crowded place, which has been different from past few visits. One things I noticed is that larger parties are catered to more than my table of four. Irritating that several servers brought food out to certain tables, and walked right past our table. Food is always good. Server for our table disappeared at times. Overall not the experience that I'm used to having at Fogo de Chao.

    Fogo de Chao - BostonResponded on May 16, 2022

    You should always receive the amazing Fogo de Chão experience that you know and love, and we deeply apologize for letting you down. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
26. ME

    MelissaE

    New England

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    We went to celebrate my daughter’s internship and her boyfriend’s commissioning and graduation. Delicious as usual great service and nice atmosphere.

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Had a friend I haven’t seen in a year over to my place and many other friends get together

    Report
28. OT

    OpenTable Diner

    New England

    2 reviews

    2.0

    2 reviews

    Dined on May 14, 2022

    overall2food2service2ambience4

    Fogo is my favorite restaurant and this was by far the worst experience I’ve ever had. The meat was not as flavorful/tender as usual and the servers lacked any interest in being there. Was very disappointed.

    Fogo de Chao - BostonResponded on May 16, 2022

    While we're honored to be your favorite, we deeply apologize for falling short of your satisfaction. We value your continued support and hope you give us another chance to restore your trust. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
29. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    1.0

    2 reviews

    Dined on May 13, 2022

    overall1food1service1ambience1

    This was honestly a horrible dining experience. The servers came to our table frequently in the beginning, but gradually came much slower near the end of our meal—we were waiting about 10 minutes between each serving of meat in some instances. The meat’s temperature was inconsistent (if we asked for a medium rare, it would occasionally be well done or rare). The market table was lackluster the day that we went, and overall we didn’t feel like we got anywhere near what we paid for. I would avoid dining here.

    Fogo de Chao - BostonResponded on May 16, 2022

    Our team is disappointed that you did not have a memorable experience with us. . We will be addressing this with our team, and we hope to have another chance to better meet your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
30. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 13, 2022

    overall1food2service1ambience1

    Absolutely horrible. The worst dining experience I’ve had in Boston. Took an hour for one drink. Had to ask someone three times for a waiter, eventually was brought our drinks but they were messed up terribly. Then brought out again a second time where it was missing ingredients once again! Service was non-existent. Won’t be visiting again.

    Fogo de Chao - BostonResponded on May 13, 2022

    We are disappointed to hear that we fell short for you as we respect your time and always want to offer attentive service. We will review this with our team, and we hope that you'll give us another chance to earn a five-star level of satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
31. AT

    AnnaT

    New England

    6 reviews

    5.0

    6 reviews

    Dined on May 11, 2022

    overall5food5service5ambience5

    It’s been a tradition for the past few years to celebrate my friends birthday at Fogo de Chao. Great place and food! Love it!

    Report
32. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Food was delicious and good atmosphere. Staff were friendly, Julian was great!

    Report
33. PA

    PATRICIAP

    Washington DC

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience3

    Mother’s Day

    Report
34. RG

    RickG

    Baltimore

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food4service2ambience3

    Wait staff did not ask us/bring more water or wine. Lamb was not offered until asked. Lamb was over cooked.

    Fogo de Chao - BostonResponded on May 10, 2022

    We aim to offer delicious and high-quality cuts for our guests, Rick, so we are disappointed to hear this. Your satisfaction is important to us, so we hope to welcome you back soon to fully impress you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
35. n

    northshore

    New England

    5 reviews

    4.0

    5 reviews

    Dined on May 8, 2022

    overall4food4service5ambience3

    Very crowded for Mother's Day, and the music was too loud. The food and service were very good.

    Report
36. FF

    FancyFood

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on May 8, 2022

    overall4food3service5ambience4

    We are not big eaters so it wasn’t value for the money. Mother’s Day lunch was $69 per person. It was delicious n service was super friendly n courteous. Others places you can take a doggie bag home if you don’t finish. There’s no way to take a doggie bag. Its too expensive.

    Report
37. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on May 6, 2022

    overall2food2service2ambience1

    People are very loud. Chicken is too dry and overcooked and service is not that great. Fogo de Chao is great in other places just not in Boston

    Fogo de Chao - BostonResponded on May 9, 2022

    Your experience at Fogo should be amazing, regardless of the location that you visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. We hope that we will have another chance to give you a better experience. Thank you.

    Report
38. R

    Redmorphin

    Philadelphia

    11 reviews

    3.0

    11 reviews

    Dined on May 5, 2022

    overall3food3service2ambience3

    Food was overpriced for the low level of options. Servers circulated with with same short list of meat selections. Our waitress did not circulate enough to refill drinks, replace plate or just check in on our experience

    Fogo de Chao - BostonResponded on May 9, 2022

    We apologize that you felt there were not enough cuts presented during your visit with us. We work very hard to provide excellent service and hope that you will give us another chance to make it up to you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
39. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on April 30, 2022

    overall5food5service5ambience4

    I liked the table service. Having a buffet is not upscale or particularly hygienic. Half very nice restaurant and half cafeteria.

    Report
40. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience4

    We came in to celebrate my father-in-law’s college graduation. We had a party of ten and felt very well taken care of. The food was delicious while the service was above and beyond. Thank you to Santa and the rest of the wait staff aiding us in celebrating a great day. We will definitely come back again!

    Report