Floor 2

Great food and service again! We will miss Jesse but know we’ll continue to get great service from our Fairmont Floor 2 “Family.” Thanks for being our favorite restaurant in town.

Awful. The wait staff was welcoming and professional. The cocktails were decent, but I come to a restaurant for food and it was awful. Do NOT waste your time. Ribeye...how does someone fail miserably in their attempt to prepare a steak - that’s Fl. 2. 4 potatoes and half a stem of broccolini with the “family style” meal. Sorry, don’t waste a good night.

Splurged for a fancy dinner before a musical. The ambiance was classy but comfortable, with a beautiful view of downtown. Our waiter, Robert, was wonderful. He was sure to be mindful of our time and dietary restrictions (vegetarian).
Friend and I shared the chickpea fricassee for our app, which stole the dinner for us. It was super flavorful, with a rich creamy garlic sauce that I would douse anything in. We both went for the agnolotti for our main. It fell short after the app, but was still yummy and felt like comfort food.
We also tried the moon juice cocktail, which was light and refreshing.
Definitely plan on returning, but would probably opt for a couple of sides and salad instead of the veg main, which didn't quite feel worth the price.

Wonderful flavorful food
Unique offerings
Fine presentation
Very pleasant light filled setting
Great for table conversation
Our server was efficient and friendly

Waiter friendly, creative and knowledgeable.
Food delicious and plentiful. Wine pairings were spectacular.

Restaurant Week Menu. Great value. Excellent service

Went for Restaurant week. And to me the chicken wasn’t season well. My first chicken wasn’t cooked all the way but the chef did make it up by sending me home with a different chicken. The best thing on the menu was the carrot cake hands down and amazing carrot cake.Also the pineapple gel that came with it was phenomenal.

Great burger

First time visit for Restaurant Week lunch-enjoyed the Restaurant Week menu of regular items, not specialties I won't be able to order again! Enjoyed a cocktail along with the meal. Wonderful salads, chicken tartine and cheesecake. Would come again!

Julia our server is beyond fabulous.... Onion soup is a must , and the rib eye for 2 with the fries, in addition to the trout for 2 are one of our favorites. I also recommend the octopus and thehige serving of mussels

A wonderful pre show dinner. Something for everyone on the menu. The open kitchen, street views and vibrant bar offer people watching for everyone.

First time at Floor 2 and very pleased to see how much improvement this has been over Habitat that was there previously. Enjoyed the range of choices on the menu and overall ambiance was very pleasant. Service, menu knowledge, and overall charisma of our server was top notch. Would definitely recommend!

Date night

Great food, impeccable service, beautiful ambiance! I was there for Christmas Eve dinner, this week for dinner before Hamilton, and will be returning with several friends next week for happy hour and appetizers (the bar is so attractive and inviting).

Food was excellent. The sea bass and the lamb were outstanding. Delicious cocktails

Had an early dinner here before seeing Hamilton. Our waitress was wonderful! Food was pretty good. Prices were just slightly on the hide side, $15 for a glass of Pinot noir, etc. but definitely would return.

We went to Flr 2 prior to seeing Hamilton. The staff was so attentive, recommended menu items and was very knowledgeable. Food was delicious! The lamb shank was a very generous portion. Will go back!

Jared, our server was exceptional! He recommended dishes and was so very attentive!

Went for a pre-show dinner, so did not have our usual lingering time over dinner and so just stuck to a drink, a main and a desert.
The place is just outstanding in terms of decor. There are three different seating areas and a bar area. Each it's own outstanding decorating achievement. Must see to appreciate. I think the ambiance is in perfect keeping with the restaurants 'modern American' theme. Plus they have an open Kitchen concept in the farthest back dining area.

Of course we were there for dinner but they have a Breakfast, Lunch, Dinner, Brunch and Bar menu.

The have a Raw bar with items such a oysters and scallop crudo. They keep things tight so the menu is not over large and everything is prepared to your order.

Some of the mains are: agnolotti (a refined version of ravioli); octopus with lentils (did not have it, but it looked great at the next table); roasted chicken; lamb shank; and the sea bass which we had and enjoyed immensely.

The Sea Bass comes with, and in, and on, saffron potatoes, with fennel in a rich outstanding bouillabaisse broth. In the broth also several mussels, and very tender squid (calamari). It's really hard to overstate how delicious this meal was. You will want a spoon and some toasted bread for dipping to enjoy the broth to it's fullest.

Service was outstanding with a highly knowledgeable and sharp staff. Our server could recite every minute detail of every dish and was prompt and courteous and very helpful.

For a desert we split a chocolate torte, which is sort of an understated name for a silky delicious concoction of milk chocolate ganache, dark chocolate mousse with luxardo cheeries (could have eaten a bowl more of these) and some fresh whipped topping. Oh my goodness. This was just outstanding and went very well with a beautifully made espresso.

This was our first time at the 'new' themed and chefed restaurant in the Fairmont hotel, and what a delicious discovery it was.

Excellent service in nice, quiet, and comfortable surroundings. Food was tasty but not exceptional. Very convenient to Cultural District venues and server made sure our party had ample time to get to the theater.

No where near as good as our first dining experience here a few months ago. Even though it was NYE the server was not very friendly. I felt as though he was annoyed to be serving us. The food was good but not great. A bit disappointing after bringing another couple with us and setting the bar high from our first experience.

We dined at FL2 on New Year's Eve. Our food and service was excellent.

Came here for my fiance's birthday. From the time we arrived to the time we left we had an absolute blast. Our waitress was prompt and attentive, as well as pleasant to talk to. We came specifically seeking the mussels, but they were not on the menu due to a new year's eve special menu. However, when we mentioned this to our waitress, she arranged a plate of the mussels for us and didn't even put it on the bill! This is definitely a place to go for a modern good time.

Food and location was good. Wait staff was competent but neglected to ensure our no cheese request was honored. Overall pretty good. Food was delicious.

18th Wedding Anniversary

Great location, convenient to Heinz Hall, Public Theater and Benedum Center. The environment is very nice without being pretentious and the staff does an excellent job of making you feel that they are happy to see you. We enjoyed the Saturday buffet menu. Overall, it was a relaxing and enjoyable meal where we didn't feel that we are being rushed out.

This was the longest wait I’ve ever had for drinks, apps and food in any restaurant experience that I’ve ever had. We had a party of 3 and when we arrived for our reservation, the place was about 30% full. The table next to us, which was sat a few minutes after we were, got their drinks, appetizers and entrees before we were even served the drinks we ordered when we sat down! This awful pace didn’t stop there...After over an hour after we ordered our dinners, they brought out 2 of the 3 of them, and then we all waiting for 15-20 more mins for the third entree to be brought to our table. The food was flavored wonderfully and prepared perfectly, but half of the food we ordered was served ice cold. Absolutely awful kitchen timing! The server was nice but I’ve never experienced such a ridiculous long wait for literally everything.

The restaurant itself was absolutely beautiful, located on the second floor of the Fairmont Hotel. However, the stunning looks of the restaurant and bar were betrayed by mediocre service and bland food.

We were celebrating our wedding anniversary and wanted to try a new restaurant. We had heard good things about Floor 2 so we made reservations. It’s a very cool place, modern, somewhat trendy but very nice. Our server’s name was Robert and he was excellent! The menu is limited but the food was still good, but not great. I had the steak which was okay but I had to send the potatoes back because they weren’t very warm. The broccolini made for an attractive appearance but contained a spice which I couldn’t eat. Robert made the Americano Coffee himself and it was terrific.

If we were to go again I’d sit in the bar and select from the bar menu which was very appealing.

We had heard this is one of the most exciting restaurants in Pittsburgh, but was pretty underwhelming. Admittedly, it was Christmas night. So maybe they were off their game.

Went for Christmas Dinner. Hair in my wife's soup. Overall, mediocre.
Was disappointing for a self-described high end restaurant.

Very nice. Ava and Zack were wonderful. Ambiance excellent.

The service was great. It was Christmas Day so it was pretty dead. My food was just alright. Cold and didn’t have a ton of flavor. Wasn’t horrible, wasn’t great.

The large sticky bun in a cast iron skillet was cold and under cooked. Very doughy in the middle.
The chicken in my crepe was old dark meat. Very over coked. Worst chicken I’ve seen in a long time.
Potatoes were just so so at best.

Creative menu as well as family style comfort foods. Everything is presented well, is cooked perfectly and tastes delicious. Our waiter Gary knew the menu well and was well versed in wine beer and liquor. We will be going back to this lovely restaurant to try the octopus. P.s. the bourbon pecan pie was especially yummy.

Julie the waitress was fabulous...
Definitely order the mussels and the lamb shank ...

We had tickets for a play at the Pittsburgh Public Theater, and since it was December, we didn't want to walk far. Perfect proximity to the theater, parking, and the Christmas Market at Market Square. Delicious food, with lots of options, and very nice cocktails for Sunday brunch. Beautiful Christmas decorations, too.

The staff at fl.2 and the Fairmont itself made our engagement night the most special it could ever be. Thank you!!!

We were staying at The Fairmont for the Pats-Steelers game. We went for drinks before the game and it was great. We returned for dinner after the game and it was a completely different experience. The service was awful (the bartender was very rude, she ignored customers, and she had no idea about the menu, and could not answer simple questions - she also didn’t even offer to try to find answers). The food was mediocre - unlike other Fairmont restaurants.

Our experience on Sunday evening was not good. The service at the bar was poor. They had no Chardonnay or Prosecco available. I ordered a Riesling which was the end of an old bottle. I had to wait for the bar staff to finish their personal conversations before I was served my drink. The dining room was filthy, food all over the floor and crumbs everywhere. There was a sticky gooey mess under our table. We tried to move to other tables but they were all just as bad. I would expect better from a restaurant of this price point. The restaurant staff blamed the filth on the drunks that were there for brunch earlier in the day and that housekeeping did not come to clean up. Our meal was decent but chicken breast portion was kind of dry. This restaurant used to be really good but it has gone downhill. I would expect better from a restaurant in the Fairmont.