Floor 13 Rooftop Bar

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1. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food4service1ambience3

   The food & drinks were pretty good. Ordered 2 tequila shots I got them warm & it took my date and I 20mins just to get some water. The views are just okay nothing crazy. Won't be going back

   Report
2. B

   Birthday

   Phoenix

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Nice spot to get a cocktail and watch the sun set. The hummus was great and cocktails were amazing. We were able to order off menu for drinks. Staff is very nice and accommodating. Nice chill spot.

   Report
3. DW

   DavidW

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food2service1ambience3

   Understaffed as hell and the drinks were weak and over priced

   Report
4. Q

   Qwinston

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   Good drinks and great view of downtown Phoenix

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5. NK

   NaplesK

   Chicago

   29 reviews

   4.0

   29 reviews

   Dined on May 7, 2022

   overall4food5service5ambience5

   Saw a beautiful Phoenix sunset from this rooftop restaurant. Very welcoming space. I gave service a high rating because the staff was so nice, but they do need more help. Long waits when things got busy, although everyone was working hard. Only tried the bruscetta for food but that was excellent. Very limited bar food app menu.

   Report
6. S

   Stevjen

   1 review

   4.0

   1 review

   Dined on May 7, 2022

   overall4food2service2ambience5

   Took a while to get service, then didn’t see her much and had to ask for water. Not a great experience with server but the site was a nice atmosphere.

   Report
7. L

   Larry

   Miami

   11 reviews

   5.0

   11 reviews

   Dined on May 1, 2022

   overall5food1service4ambience4

   Quick disclaimer, during our experience here we DID NOT try the food so this review is solely a reflection on the drinks. With that being said, we thoroughly enjoyed the drinks. Benign rooftop was great and watching the sunset was nice. The music was loud and service was good. We didn’t really get to connect with our server due to a high volume of diners. Overall, a great experience.

   Report
8. V

   Vannah

   1 review

   1.0

   1 review

   Dined on April 27, 2022

   overall1food1service1ambience1

   My husband and I had reservation to celebrate graduating with my Masters. We had to wait at the hostess stand for a bit but I didn’t mind that part. It was after being seated with only 2 chairs which we party for 4. Also after waiting 15 minutes, we were not serviced. Not even any water. We walked right out.

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9. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on April 24, 2022

   overall1food1service1ambience1

   They took 45 minutes to Get us water and another 30 to take out order

   Report
10. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food2service5ambience5

    The appetisers where not satisfactory

    Report
11. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on April 23, 2022

    overall3food5service2ambience5

    The food was good. The setting was beautiful. Our waitress was rushing us when we arrived- we had 90 minutes but left after an hour b/c she was so rude.

    Report
12. OT

    OpenTable Diner

    Houston

    3 reviews

    5.0

    3 reviews

    Dined on April 19, 2022

    overall5food5service5ambience5

    Great Vibe, service and drinks were superbbbb

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13. KP

    KrystalP

    1 review

    3.0

    1 review

    Dined on April 16, 2022

    overall3food4service1ambience3

    The drinks were good but expensive. The wait staff was not it though

    Report
14. OT

    OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on April 16, 2022

    overall4food3service3ambience3

    Drinks and food were just ok, the view is gorgeous though!

    Report
15. HS

    HopeS

    Tucson

    1 review

    4.0

    1 review

    Dined on April 13, 2022

    overall4food3service5ambience5

    Drinks, music, and views, Oh My! The location was great, the experience almost perfect. We went on an oddly cold and windy night. The wind was the only concern.

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16. OT

    OpenTable Diner

    Boise

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food1service5ambience5

    Lovely experience!

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17. B

    Brandy

    1 review

    2.0

    1 review

    Dined on April 10, 2022

    overall2food1service2ambience3

    For a location that requires a reservation and limits your time there, I honestly expected the service to be top par. It was not. We ordered maybe 5 minutes after sitting down requesting two beverages and one appetizer. The drinks took upwards of 20 minutes to get delivered and no appetizer. The drinks were good and the tables that did get food it looked appetizing. Fast forward a half hour, close to an hour after sitting down no food delivered and no waiter checking to see how we were doing. Finally throwing in the towel we requested our bill, and the food we ordered and never got was listed …. Flagging back down the waiter they were able to fix it with an apology at least. Long story short, Its a decent view but save your money and skip this experience.

    Report
18. SS

    ShereeS

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5

    The food was delicious and the view was stunning. The music volume was odd - it would be at a reasonable volume, then go up, then go back down. Overall, I completely recommend!

    Report
19. OT

    OpenTable Diner

    Atlanta

    1 review

    vip
    4.0

    1 review

    Dined on April 6, 2022

    overall4food2service3ambience4

    Music was much too loud (and all over the map wrt taste), making it more difficult to appreciate the beautiful sunset/scenery and other charms of the venue. The drinks were very good, but there were too few servers and so the service was very slow (but she was talented and knowledgeable). Frustrating to have a potentially excellent experience marred by loud and obnoxious music and slow service. And it’s a shame that they only offer very limited food (meatball/flatbread)… we might have stayed for a big dinner were that an option. Beautiful place.

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20. e

    everb

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on April 5, 2022

    overall5food5service5ambience5

    The ambience was great and the customer service by the staff amazing. Me and my wife really loved the food and highly recommend this place.

    Report
21. TM

    TouakieM

    1 review

    4.0

    1 review

    Dined on April 3, 2022

    overall4food4service3ambience5

    Beautiful view and drinks. Will be going back really soon.

    Report
22. SH

    SheneikaH

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service1ambience1

    It was the worst experience ever had,we were told at the last minute we could only have our reserved spot for only 90 minutes due to availability of seating, the drinks were awful, the food was cold and to top it off they were handing the food to us in our hands because they had no tables ,we ended up leaving and going around the corner to Hanny’s to enjoy our birthday dinner ,if I hadn’t booked a one night stay at the hotel There I would have found a different location elsewhere.

    Report
23. OT

    OpenTable Diner

    Phoenix

    2 reviews

    vip
    1.0

    2 reviews

    Dined on April 2, 2022

    overall1food2service2ambience4

    The server was nice but service took way too long. They seemed understaffed which was unfortunate but took 40 mins to bring two drinks. We quickly got the bill and left. As we waited 30 mins into our drinks, another patron left upset for waiting so long. He never received food or drinks. The bartender wasn't disrespectful but said they were understaffed and couldn't help it. We did feel bad and understood but quickly left due to the long wait for everything. The view was gorgeous, but in our opinion wasn't worth it. We did see that the ratings weren't great, but still took a chance and quickly realized why the ratings dipped so low

    Report
24. RM

    RickM

    1 review

    4.0

    1 review

    Dined on March 27, 2022

    overall4food3service4ambience5

    Pretty expensive drinks, very limited food menu. Service was average, but wasn't great. It's definitely nice for a hotel bar, but I wouldn't go out of my way to visit here.

    Report
25. EK

    EmmaK

    1 review

    4.0

    1 review

    Dined on March 27, 2022

    overall4food4service2ambience5

    Views are very cool and drinks are good! Service was a little slow, we were only able to order 2 drinks each during our 90 min reservation.

    Report
26. OT

    OpenTable Diner

    Phoenix

    1 review

    3.0

    1 review

    Dined on March 26, 2022

    overall3food2service1ambience4

    You get an hour thirty minutes per reservation if it is busy. During our entire visit we were checked on twice. Once when we got our initial order of drinks and hummus and a second time for a second round of drinks. There are only like 12 tables total and three people working the floor, not sure how they managed to ignore us as much as they did. During our second visit from the server he took my drink order, cleared our hummus plate and took our water glasses, but never returned with fresh water. He also put in the wrong drink order. My first cocktail, the blackmail was absolutely amazing. Great flavor, presentation, and overall balance. Not sure how I ended up with a completely different cocktail when I asked for “another one of these!”The second cocktail was very good, but the large garnish made it difficult to drink. The Hummus wasn’t great and was served with very skimpy veggies to dip. The whole chick peas did add a cool texture and made it decent. The view was really cool. The music was decent and not too loud. The crowed was chill. I am hoping that the service was just an off night, because I would like to go back and try out some other apps and cocktails.

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 25, 2022

    overall5food5service5ambience5

    Overall a great time.

    Report
28. J

    John

    Houston

    41 reviews

    vip
    4.0

    41 reviews

    Dined on March 23, 2022

    overall4food1service4ambience5

    They don’t have food…

    Report
29. PS

    PrachiS

    1 review

    4.0

    1 review

    Dined on March 22, 2022

    overall4food3service3ambience4

    Went to watch the sunset. Should have tried a different rooftop bar. View was okay. Food and drinks were overpriced and not the best.

    Report
30. TE

    TENNJ

    Phoenix

    1 review

    5.0

    1 review

    Dined on March 20, 2022

    overall5food5service5ambience5

    Great service even gave us blankets food was amazing drinks were so beautiful

    Report
31. J

    Jody

    Phoenix

    1 review

    1.0

    1 review

    Dined on March 19, 2022

    overall1food1service1ambience1

    Bad service and took forever to get what we want.

    Report
32. SV

    StephanieV

    Phoenix

    1 review

    1.0

    1 review

    Dined on March 19, 2022

    overall1food1service1ambience1

    Situated on top of a hotel, it is hard to figure out how to access the rooftop bar. The service was extremely slow, the music was so loud you couldn't talk, and the drinks were tasteless and very overpriced. We will not return.

    Report
33. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on March 19, 2022

    overall5food5service5ambience5

    The service was friendly and professional. The food portions are smaller but so yummy and the drinks were creative and refreshing. Loved the music. We will be back :)

    Report
34. OT

    OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on March 19, 2022

    overall2food2service1ambience4

    Drinks were very good however felt very rushed. I understand there is a time limit but didn’t need to be reminded multiple times it was “last call”

    Report
35. B

    Bryan

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on March 14, 2022

    overall3food4service2ambience4

    Felt a bit of attitude from the host/hostess when we walked up for a sunset drink. When we walked up, we were asked if we had a reservation (we did not) and told that we needed one to enter even though there were multiple open tables. We had been guests at the hotel and no one had mentioned that reservations were necessary. I had no problem with their ask so I went on Open Table and was able to get a reservation immediately for exactly the time we were there. The hostess seemed surprised that I was able to secure a reservation and then seated us with a bit of indifference. We waited about 10-15 for someone to come around and offer us menus. I frequently stay at Hiltons (am a Diamond member) and would have expected a better experience and/or communication on their policies for reservations. I understand that hospitality workers are generally understaffed in today’s environment but I felt much more welcome in all of the other spots in Phoenix than I did at the 13th Floor. Did not have food (only drinks) here, for the record, but could not leave a review unless I rated the food. Drinks were fine (bottled beer).

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36. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food5service5ambience5

    Love the ambiance and the drinks here! The views are incredible. Very creative drink menu too. The staff was friendly and helpful.

    Report
37. J

    Josh

    Phoenix

    1 review

    3.0

    1 review

    Dined on March 5, 2022

    overall3food1service1ambience4

    Food is bad bad. Service is slow, and they rush you out after 45 min

    Report
38. MK

    MargaretK

    Phoenix

    4 reviews

    3.0

    4 reviews

    Dined on March 4, 2022

    overall3food4service1ambience4

    The ambience and vibe were cool but our server was awful. We were told there was a time limit when we arrived which was fine but not even half the place was full (still fine, we initially thought maybe they were short staffed but at one point there were 8 tables and multiple servers so I'm not sure being short staffed was the issue). Our server just straight up ignored us for most of our time there. We ordered drinks and then a dessert. We had received and were already finished with the dessert when we finally asked one of the other servers about our beverages. We didn't even get waters from our server. Someone finally brought our drinks. We decided to try for a second round but after 35 minutes of sitting with empty glasses, we gave up on server. He would walk right by our table and ignore us, even when we tried to say "excuse me, sir" as he was standing near us. The manager came out a few times but never even stopped at our table or acknowledged that we all had empty glasses. We could overhear the tables around us complaining. Another server there, Angie was amazing and I wish we had her. She was literally stepping in where our server failed. I'm not sure we would have gotten anything if it wasn't for her. She is the only reason I would consider coming back. Angie was the highlight of our time at your bar. As a local, this would have been an amazing place for me to take friends, family, clients and colleagues. I'm still undecided if I come back because Angie was so amazing or don't come back because she might not be there to save the evening.

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39. OT

    OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on March 4, 2022

    overall2food2service3ambience2

    Underwhelming experience. Roof top sounded like a cool vibe but it really wasn’t that great. It’s just a few tables under a pergola with mediocre food. Drinks were a little on the sour side. Ended up ordering wine to actually have something ok.

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40. OT

    OpenTable Diner

    Tampa

    1 review

    1.0

    1 review

    Dined on February 26, 2022

    overall1food2service1ambience3

    Walked into a half empty bar and they tell me I have to get an open table reservation to sit down and have a drink. Open table required a cc on file - all this took 10 minutes while the seating are a is half full. Idiotic.

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