Online reservations at Flavio can only be made directly on their website.
Beautiful space, food was good. The calamari is my favorite !
Very good meal- friendly service- comfortable
Upon making my reservation, I specified not to be seated near the door as it's still cold outside & you feel the draft when the door is opened. The hostess seated me at a table near the door. It was far enough away so I didn't complain but I would have PREFERRED if she asked whether I wanted to be seated by the door/windows OR against the main wall (as there was ample seating & she directed future guests to that area).
I hecked the online option on my reservation that said "birthday" as my friend was treating me to a birthday dinner. So when I saw a table in the middle of the floor with a "birthday girl" whose dessert arrived with sparklers while mine did not, I was a bit bummed. Granted, I could have initially told my server that it was my birthday but I assumed she knew.
As for the wait staff, once INSIDE the restaurant, the service was impeccable. It was a somewhat slow night but the staff was very friendly, attentive, & our food arrived quickly. The warm bread basket with olive oil was absolutely delicious & we started with the cheese plate. We then ordered the spaghetti bolognese, ricotta gnocchi with a side of grilled chicken (I came here for the gnocchi which is the best I've had outside of Italy), and ended with chocolate mousse cake (decadent & well-made but a strawberry or raspberry drizzle would've balanced out the sweetness).
It wasn't until I was outside waiting for my cab that one of the staff said, "How was your birthday?" I told him dinner was great but no one wished me a happy birthday, even though I included it in the reservation details. So clearly, HE saw the details on the hostess' screen. Along with ignoring my seating preference on a near-empty night, this only goes to show that the hostess didn't care to adhere to-or even inquire with me about-the details on my reservation. She did the exact OPPOSITE of what I specified.
Why add specific (& very brief & reasonable) details to a reservation if they'll only be ignored? Rude!
The food was the only saving factor of the evening at Flavio. Great presentation and flavor. Otherwise, my last meal with my visiting sister was painful. Everyone in the restaurant was wearing their coats while eating because the venue was freezing. Mention of this to the waiter elicited no worthy response. There were very few people there, but all of us were seated directly next to each other so I could hear other's conversation which was rather annoying. Additionally, the music choices for the evening were random and odd, and to add, would be off and on again so many times that it was noticeable and irritating. Our waiter did an okay job - should have been excellent considering the number of people he was serving was so few. Will not be returning, there are plenty of better Italian options in the area. Disappointed.
New Year’s Eve. Fun!!
Excellent food, but very slow service and a little pricey.
Great pizza, good wine, always nice to spend time with red, bartender!
Great service. We sat closer to the front of the door so it was a little cold as guests would walk in and forget to close the door. They gave us free dessert for birthday celebrations which was greatly appreciated!
I was very disappointed. First of all, we booked a table for 3, they gave us a table for 2 because there was no table for 3 (or 4) available! The service was terribly slow, we waited 45 min to have our appetizers for example. Never again!
Came here on Christmas. They seemed to be short staffed, so service was slow. I arrived at 6pm for my reservation and did not leave until 9pm. I’m am still happy they were open, and food was so good and the employees were friendly and made sure we left happy despite the staffing situation.