Food was solid, hostess was in over her head, service was mediocre at best. Our appetizer came out at same time as our main entree, bread basket interestingly came out last.
The only thing that could be improved is the hostess. I had a reservation and when I arrived the hostess didn’t even check for my name and I was told I needed to wait at the bar while they figured out where my table would be. The restaurant was not packed at that time. I arrived at 5:30 on a Saturday evening.
There is always a wait at Flavio even with a reservation. The manager seated us by the front where a cracks in the doors made it very drafty (felt like AC blowing on us the whole dinner - the other couple had their coats on). When we asked to be reseated they rudely refused and told us people had reservations (we did too!). The (tall) manager could be seen yelling at the wait staff which made dinner awkward - we felt bad for them! The food was very good, but such a bad atmosphere that we won’t be returning. Too bad!
Despite all the lavish decorations, the restaurant had a “club” feel to it. The music was very clubby and quite loud. The service was just okay. The bread for the table came in small pieces, almost like pita bread pieces, and it came with pesto and olive oil, which was not good. Regular olive oil with Parmesan or balsamic vinegar would have sufficed. We ordered the charcuterie for appetizer and it was delightful (and the reason for the four stars). I ordered a penne arrabiata and my date the fettuccine alfredo. The pasta was pretty good, you can tell that the sauce was homemade—I could taste the fresh tomatoes in the arrabiata sauce and the milk in the alfredo. Overall, I felt that the restaurant could’ve been better if the ambiance was better. The music was very off-putting. For the price that we paid, I felt that it could’ve been a bit classier.
This was our 4th and likely LAST visit. Waited 25 minutes for our 7:30 Saturday night reservation for 8. Sat us at bare round table for 6 and small table for two stuck at end. No tablecloth? Mason jars for water glasses- weird colored lighting flashing all night-
Though waitress was sweet also totally inept, clearly not trained- had to fill our own water, salads came out same time as appetizers, had to ask for more pita? bread (think they must have run across the street to Moby Dick for bread! ) dinners came out in two shifts- they had no idea who ordered what. Never came back to see if we had everything. Check placed on table just a slip of paper like at a McDonalds. No checkholder- 4 credit cards charged. 1 pen so had to wait to sign check. Service and indifferent managers made pretty good food, a lousy dining experience- 8-(
Will not return until I see these easily fixed problems FIXED! Too many other choices within easy walk to waste time and money on Flavio—-
If this is how they are now operating-
Food was good. Too much noise so we sat in the back which was much quieter, i ordered the chicken piccata which was 5/10 could have been way better, person i was with got it with Parmesan which tasted way better so w/ parm/ i give it 7/10
Service fair, food nothing special. Specialty of the house Lobster Diavolo was flavorless (unless burnt tasting bland was the desired outcome) and other dishes pretty blah.
Food was outstanding, service was not great. Seemed to be understaffed and wait staff was not particularly prompt. Took about 30 minutes to be seated for a reservation that we had made a week in advance. Still, would recommend this restaurant due to the quality of the food.
The food was mediocre and the service terrible. As an example, we waited 15 mins trying to check in for the reservation, and no one was available to help. Eventually I asked a waitress who got someone to help me, and he said that he would try to help me but people with reservations had been waiting over an hour to get seated. I definitely Italy will not return to this restaurant.
Hip but very loud.
This restaurant felt more like a night club than a restaurant. Flashing colorful lights, concrete walls, white curtains everywhere? It wasn’t a very inviting atmosphere for a family dinner. The food was pretty good, but the service was lacking which can probably be attributed to understaffing. I didn’t appreciate how no one came over to ask how our food was and the fact that we had to ask multiple different people to bring over Parmesan cheese which took 10 minutes!!! The waiter also brought over our check when we were about to order dessert, which was simply unprofessional and rude. We all felt like we were being pushed out and that this restaurant was more concerned with churning out patrons and filling tables than actually making dinner a quality experience. Would not return
Restaurant was great, but open table had overbooked them big time.
We had a reservation for Parents Weekend. It was very busy and there had a problem with the reservation system. We had a short wait but the staff was fantastic. Bought us a glass of wine st the bar and continued to apologize for any inconvenience and check in throughout the meal to make sure we were ok. I would definitely go back!
The staff was very hospitable and accommodating but due it being Georgetown Parents weekend they seemed a little overwhelmed. The host stand was empty causing confusion for those looking for a table or confirming their reservation was the 1st issue. The water and staff were friendly and helpful, but things seemed ”in the weeds” for them at times. Food was good, the staff did do their best, and overall my date and I had a food time. One other note, it's cold inside. My date and other female guests never took their coats off or had to put them back on. I would recommend, minor improvements would make this place a 4-5 start experience. Again, food was good.
We ate the mushroom ravioli that was poorly seasoned. Poor service. Too many people and too few waiters. No one even offered Parmesan cheese. Definitely overpriced for poor quality food and service.
All of the menu items that my party sampled were so amazing. Will definitely come back again
Sorry to say but service and food was poor. Waiter had no interest in serving us. Food was poor representation of Italian cuisine.
Not a date place. Construction cones everywhere. College kids lined up on the street. Food was quite good. Traditional Italian. Might go again, won’t make an effort to.
Food was very good. Meatball app was delicious and large enough to share with 2-3 people. Mushroom ravioli was very flavorful. Veal chop was tender and a huge portion. Two of us had salmon which was also very good. Pasta Arabiatta was terrific with a tremendous portion. Drinks were good but pricey $14. We had tiramisu which was good but tasted like it was made with whipped cream instead of marscapone. They ran out of the almond cake. They didn’t offer us cannoli but we saw a table get one after we were served our dessert. They also ran out of the lamb chop. A repetitive clubby music track played too loudly for conversation. We were a party of 7 crowded around a round table meant for 5 even though we made reservations a week in advance.
Average food with very poor service.
Really enjoy this restaurant. Fun atmoshpere, good food.
Very attentive service and the food is amazing. I had the lobster diavolo and calamari which was fulfilling. I can’t wait to go back and try a different dish.
The upstairs seating area was very warm. Staff brought fans up to help cool it. Server did not offer Parmesan cheese or red pepper flakes when the entrees were delivered. We enjoyed the food and beverages.
Great value and authentic food with fast service. Many choices.
Came here for my boyfriend's birthday weekend kickoff. His parents know Italian food and LOVED it. The service was fabulous- thank you so much, Moose! I can't recommend the Lobster Diavolo enough. Do know the dish with pepper flakes is spicy. The apps and dessert were great. Thank you for a great evening.
Amazing Italian food with amazing service!
I visited Flavio to celebrate my 20th birthday and it was the best experience!! Would definitely recommend to my friends
Took my bf there for his birthday. Wine was great, food was delicious and the service was good too! They gave us a dessert at the end and with a candle on it, very sweet!
Good food. Glad we got to sit outside on a beautiful night. Noisy outside, though, as well. 4 women on the patio ordered the mushroom ravioli so that dish is a winner!
One member of our group is vegetarian so we needed to find a place at which she could have options. Flavio‘s was fantastic! The atmosphere was warm, inviting, fun, and a cool place to gather with friends & family. The food was wonderful! Everything, from the appetizers to desserts was seasoned well and tasted great. The service was a tad slow but it gave us time to relax and enjoy the conversation. If you are open to taking your time and not rushing through your meal, this is the perfect place to go!
Our waiter Luther was great. And food was delicious
Me and my group of six friends came here for my birthday dinner last Monday august 12th. When we came in we were the only people in the entire restaurant other than the staff. Despite the fact that, for the first 20 minutes of us being there, we were the only customers in the whole restaurant our service still was poor. The staff failed to check up on us and for a few of my friends the food was either inedible or too small of a portion for a meal. Overall, our experience was not good and the only part of the dinner that I enjoyed was the cake I got for my birthday, other than that, Flavio was not a good experience. It was a waste of time, money, and I will never go there or recommend it to anyone ever again.
Dinner at Flávio was very pleasant. We wanted straightforward, no nonsense Italian food and that is exactly what we got. The appetisers were good and the pizza and pasta for main was what you would expect from a classic Italian restaurant. The price was very reasonable and service was friendly and attentive. Would visit again.
I was charged three times the amount of the bill and the food wasn’t great for the price. Would not recommend.
Terrible service and food. Will never be back.
Service was fantastic and food was awesome. Thank you.
Nice restaurant. Foods been better in the past. Nice ambiance. Free bread for the table not worth the calories but ate it because it was in front of my face. Service nice and polite but forgot about us after dinner so we had to airplane land him to come bring us the check.
Tolle Location in Georgetown.
We booked the same day and were seated really quickly when we arrived. Service at the table was reasonably quick. The food was excellent and well cooked. Great location and really friendly atmosphere.
My son’s birthday was today. I flew in from Michigan to enjoy a special b-day dinner with him at our favorite restaurant in DC! Ty!