Flat Top Grill - Lombard
At Flat Top Grill, we believe each meal should be memorable. You’re our guest. You decide. Shouldn’t your meal be prepared precisely to your tastes and preferences? We think so. We will make sure you’ve got what you need, just how you like it—from our homemade sauces to our signature Roti bread.
At Flat Top Grill, they grow it, you choose it, we cook it. C’mon in. Grill’s on!
Service wasn’t great . Food was good .
Waitress was great. Food was excellent. Quick service!
This is a good place for a quick unique meal. The steak was OK, but the shrimp was good and the bread is amazing. It was very hot in the restaurant though.
Food was ok, several items i did not.place in my mix of things were in my finished bowl. I think a better job of the cooks could.be done to control this.
I didnt like that you couldn't control the amount of protein you can have . Layout is poor and cramed into a small space.
This place was a disaster. It needs a total re-vamp. It was dirty, had fruit flies, and the servers just don’t seem to care. Won’t be going back.
Our server Josh was right on the mark....Made sure our drinks were always filled and also was knowledgeable to the ones in our party who hadn't been there before...Love this place and you get your money's worth.
Thank you for the 5 star rating, Laney! I am happy to pass your positive comments along to the team. We hope to see you in soon!
This place was operating at a 110 %. The employees were amazing the food was fresh hot and delicious. This was one of my favorite visits will see you all soon
Thank you for the 5 star rating, we hope to see you soon!
Such great food and an amazing concept. Very clean and very easy to follow set up
Flat Top Grill has something for everyone. We had vegan, vegetarian and gluten free needs in our party and Flat Top was able to accommodate all of us. The service was friendly and the meal was a great value. I would definitely recommend Flat Top and will definitely come back again.
Josh was great !!
Food is always delicious! Service was pretty poor and it was not even a busy night.
Went on Open Table and made a reservation for 10:30 P.M. Got to restaurant at 10:20 and was seated immediately. Server took our drink order and we went to pick our items for our bowls. When done we sat down a couple minutes and the server told us to go and pick items for our second bowl right away because the close at 10:30. When we went up there again our bowls from the first trip were still sitting there uncooked. They were the only bowls there. We picked our second bowls out and told them to make them to go. When they finally cooked our bowls they were burnt and tasted terrible.
Why do the take reservations for the same time as they close if they are going to rush you out?...
Flat Top never ceases to be an amazing place for a creative and tasty dinner. The music on Friday night was really fun and varied. Always a perfect date night.
Food was very yummy. Did not like getting on and off high stools. It was difficult for both my friend and I.
Good Food and Good Service
Good food and decent service.
I feel very sad to say that Flattop is no longer our "go to" place for stirfry and family celebrations. I had been going to Flattop for the last 10 years. I went this past Sunday and it's changed so much. You can no longer grab your own meats... they portion it out to 6oz per plate. My stirfry was lacking meat!!!! They really skimped. I even doubted there was even a full 6ounces in there. The bowls to grab the veggies are so much smaller now! There is hardly any room to pile in veggies and noodles. They want you to make a super small stirfry. :( This made me sad.
The bathroom at the Lombard location at 12p.m. was dirty -- the handicap stall didn't have toiletpaper. And the other stall, the toilet didn't flush. And there was no soap in the soap dispenser! This location opened at 11a.m. just one hour before I arrived so this tells me the bathroom was not serviced to start the day! This was the condition from the night before. I told the server. He said he was going to tell a manager. But when I went to the bathroom 2 hours later it was still in same condition. Hmmmm....
The server was nice but service was lacking. They really skimp on napkins. My aunt dropped her napkin on the floor and there were no extra napkins provided. It took a long time to flag down server to ask for extra napkins.
Thumbs down Flattop. It's the end of an era for our family. We will miss you!
Being my first time I didn’t fill my bowl up enough and when I was served the cooked results it didn’t look like there was much there but that was my fault. It was delicious.
service was a bit slow, even with open tables. Food was good. Should have asked for a refresher on how the process works. I didn’t season my food as much as I should’ve. I’ll be back to try it again.
Very small amount of meat given like a spoon full. Also when ever I put those sticks in for more eggs or more bread did not matter the amount of sticks I had in was always given the same amount of bread and eggs. Seems like they are trying to cut corners. This place use to be better
Thank you for your feedback, Ricardo. I am happy to pass your comments along to the team to take into consideration. Please don't hesitate to reach out if there is anything we can do for you! Thank you and we hope to be of service to you again in the future!
The food is always good and the service is always on point!
Pierre did a great job making sure we were well taken care of, and we actually enjoyed our little 2 table nook near the kitchen as it was much quieter than other spots in the restaurant -- and far, far away from the cold air let in by the front door!!
Service was great and food was cooked properly. The one issue I had was with the actual food bar area. Very messy and wasn’t fully stocked with ingredients. Food was on the floor (people were stepping on pieces of vegetables while trying to serve themselves) Needs to be monitored a bit better, but overall I had a positive experience.
We were late due to terrible Tracy’s day called to let them know. However once there our service was not so good. The food was delicious. We ordered drinks and apps as soon we sat down. The drinks came halfway through dinner and apps came very late. I wish it was super busy, it wasn’t that busy. The food was delicious and everyone got exactly what they wanted which is why we keep coming back. Just an off night for service.
We normally love this place. This time may have just been an off day. The last of the rice and a very dry meal made for a forgetful meal. But, our server, Omar, was fantastic! He recognizes frequent customers and goes out of his way to make them feel welcomed and important.
Our food must have been on the flat top too long! Dry and in some case burnt.
The first time we tried this restaurant the food was dry, rice over cooked and the service was awful. We gave it another try and although the service was decent, the food was over cooked. The rice was burned and the noodles were over cooked.
First time at this location. Food, service and presentation just as good as our usual Flat Top. There is nothing like food served hot and filling your tummy on a cold winter night.
WOW! Thank you for the 5 star rating, Steven! We hope to see you soon!
Good food. Not great. Place needs a good cleaning, especially the men’s room
Thank you for the high star rating! We look forward to your next visit with us!
Excellent as always. One dish could have been stirred a bit more to blend the flavor better, but always fresh and delicious!!
Thank you for the high star rating, Sully! We look forward to your next visit with us, take care!
Lots of choices and great service!
WOW! Thank you for the 5 star review, we look forward to your next visit with us! Take care!
2nd time visiting - disappointed. This event was for a party of 7 for a Birthday celebration. Alcoholic drinks were watery. One drink was corrected by Manager and not charged, but took Manager to address (thank you Manager). 2 of the 8 meals had bread missing when meal arrived at table - took more than 5 min to cook/bring missing bread. 4 of 8 ordered scallops - scallops were very small and portions were small. Vegetable soup ordered was missed and did not arrive until dinner bowls arrived & soup was cold.
From the front desk to the food, horrible! They were short staff. Too many errors with the food service.
Love the place. Great place.
Thank you for the high star rating, Jeff! We hope to see you soon!
Service was great, food good
Food was great but my mother in law had to wait for her food. We had a terrible server. He was very pushy and was quite rude.