Flat Top Grill - Normal
At Flat Top Grill, we believe each meal should be memorable. You’re our guest. You decide. Shouldn’t your meal be prepared precisely to your tastes and preferences? We think so. We will make sure you’ve got what you need, just how you like it—from our homemade sauces to our signature Roti bread.
At Flat Top Grill, they grow it, you choose it, we cook it. C’mon in. Grill’s on!
Our table wasn’t ready even though I had booked weeks in advanced and called the day before. Took about 15-20 minutes to set it up. But it was overall good food and all my friends enjoyed.
I personally always love Hibachi and restaurants of Flat Top’s style, and everything is a plus for Flat Top except the price. For me, a college student at least, 14.00 roughly per Bowl really is pretty pricy and I’m sure others would agree. Food is great and so is everything else, just a liiiittle but too pricy for my taste though.
Service was great. We got seated immediately on a Saturday night. The manager is really on top of it. Food was not as good as we remembered it. Beef was overall chewy and cheap tasting. Vibe wasn't for us. We were seated so close to our neighbors, we could hear their entire conversation, on both sides. We would maybe come back for a quick lunch, but probably not a date night.
Food was good however we made a reservation and selected standard seating not a high top table. We were seated at a high top table, would not give us a regular table. The chair was unsteady and wobbled along with the table. So since cheerleading squads were more important than us we got treated this way. Was so loud you could not even have a good conversation. They Offered a free desert which we refused, I never want something for free I want what I asked for in the first place. Maybe it was just a bad night but hopefully in the future they will honor a request when you have made a reservation ahead of time.
Food is pretty good, and doesn’t take long at all to get it. Organization could be a bit better, a lot of customers take forever to get their food.
Food was good and selections easy to get and have cooked up for customer
Restaurant was not clean. Fresh vegetables were all over the place and bins of sauces were open and looked the hadn’t been cleaned up for hours. We asked for a bottle of soy sauce at the table and it was so gross, I wouldn’t even pick it up.
superb food & healthy as well, u just need to know ur mix & that takes few trips
I do not consider this restaurant a good value if drinks are included with your dinner. With that said, I liked the fact that Vegan options were available which are scarce in the area, but it did not "knock my socks off". Unfortunately, I exited the restaurant feeling I just flushed my money down the drain for the experience this restaurant provided.
It's always nice to celebrate birthday here!
We went down to Normal to celebrate my husband and daughter's birthday's.
Our youngest daughter is a student at ISU and our other daughter goes to school at U of I.
So our family all met at Flat Top for lunch. All together there were eight of us.
Our servers name was Josh, he and the staff were very attentive to our needs and very accommodating.
They gave us extra Rohde bread and even gave ice cream to my husband and daughter to share even though that is not common practice.
Over all our experience was very good.
Large group had a great meal. Good food good service. We eat here every year for our per golf tournament meal. Hinsdale Central boys golf team. State champs 2012 to 2018.
I like the make your own concept, however, it seemed a bit messy the day we were there. Some of the sauces were low or out. The quality of shrimp was ok. Would stick with chicken, beef or pork the next time.
I was there to celebrate my daughter's birthday. They were pretty busy for a Tuesday night at 7pm. We like being able to personalize our selections. Flat Top is great for vegetarians too.
Our waitress was great and so was our food! I love Flat Top
Absolutely excellent. Everything was excellent from the delicious food to the great service.
The service was fantastic even though it was very busy graduation weekend. The food was rushed and overcooked. My chicken was very dry and there were food items in my bowl that I did not put in myself. This is very unusual for this particular Flat Top location. This won't stop us from returning, however maybe we won't go on a very busy weekend.
We made a reservation here knowing that there would be a wait. We arrived 5 minutes prior to our reservation, and checked in. We then proceeded to wait for another 25 minutes, while others that came in after us and didn't have reservations were sat. I'm not sure if it was the manager that was deciding who should be sat or not, but it seemed to be whoever came up and asked how much longer was sat before those with reservations. Our server was incredible, very attentive, and apologized for our wait! However, I was extremely disappointed that even though we had made a reservation we waited for 30 minutes.
Although I had made a reservation for 6:30, my two friends and I were not seated until 6:50. I would understand if they were just backed up, but many groups that came in after us were seated as soon as they came in. Becoming slightly annoyed with the situation, I went to the hostess and reminded her that my friends and I were there and that we had a reservation. When I informed her, she had acted as if she had no idea we were there even though I checked in with her when we got there at 6:30. When we were finally seated, the hostess acted fake and smug. I didn’t catch her name, but she was an older woman with brown hair and glasses. Although I was fairly annoyed by the hostess, our waiter, Sandro, was very kinda and helpful. I don’t think my friends and I will be coming back here anytime soon.
Took 20 minutes for our server to even make it to our table for drink orders and we only saw him twice the rest of the night. I know they were busy at 8pm, but maybe have more waiters. Food was great, as always.
Was seated at a dark corner table directly under a music speaker. The vegetable area had food strewn all around it
This was my first experience here not sure if I’ll return.
The food options are good, you can get very creative!
Nice to be able to tailor your meal with all the things you like. Plus get it spicy to your liking. Unfortunately- on this visit, we had 8 of us, and two of us didn't get the shrimp with our chicken/ shrimp combo that we ordered. There was a long line in the grilling area and didn't want to wait to have it made over while everyone else was eating. Also we were in too much of a hurry -but if it happened again- I definitely would have had them re-make it so I could have the shrimp!
This was the first time we have eaten at this restaurant. Food as excellent!
I just started a diet with lots of carbs restrictions, but wanted to take my son somewhere a little different. Flat Top did not disappoint. Lots of great choices to take to the grill for each of us. The food was great. The wine was "meh." I'll stick with water next time.