FIVE on the Hill

Commentaires sur le restaurant FIVE on the Hill de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Marcos

   Los Angeles1 commentaire

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 5

   We ordered a couple dishes that we were waiting on while we finished some of our dishes, our server didn’t come around till it was time to serve us our check. Asked him about our other dishes and he said it’s not on the receipt and the kitchen is closed. We clearly mentioned it to him when he was writing down our orders. Was very disappointed , humiliating in front of my date and felt like not paying at all for the tip. Which is somehow not adjustable.
   

   FIVE on the HillA répondu le 21 avril 2025

   We sincerely apologize your order was missed and for the lack of attention from our server. We understand your disappointment and the embarrassment this caused. Please know we are a no-tipping establishment; the facility fee supports our operations, not gratuity. We are addressing this issue to ensure better service. The FIVE on the Hill Team
   

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2. S

   Scott VIP

   Chicago 1 commentaire

   1.0

   Y est allé le 9 avril 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   Slow service and mediocre food. Two servers for about 20 tables so not really servers fault. Much more management side.
   

   FIVE on the HillA répondu le 10 avril 2025

   We sincerely apologize your experience didn't meet expectations. We appreciate your feedback regarding staffing and management; this is valuable for improvement. The FIVE on the Hill Team
   

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3. F

   Fatima

   Los Angeles2 commentaires

   4.0

   Y est allé le 6 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   It was a wonderful experience eating at five on the hill. It’s was beautiful and calm and the food is delicious. Took a while to get our bill, but it was worth it. My birthday experience was perfect.
   

   FIVE on the HillA répondu le 8 avril 2025

   Thank you for your lovely review! We're so glad you enjoyed the beautiful atmosphere and delicious food at five on the hill for your birthday. We apologize for the delay with the bill but are happy to hear your overall experience was perfect. We hope to welcome you back soon! The FIVE on the Hill Team
   

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4. D

   Diana

   Côte centrale californienne2 commentaires

   3.0

   Y est allé le 6 avril 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 1
   4. Ambiance 5

   Vibes are nice but the chicken on my salad was dry and fats like it was reheated. Waiter never checked back after dropping off our first round of drinks. We would’ve had at least 2 more each.
   

   FIVE on the HillA répondu le 7 avril 2025

   Thank you for your feedback. We sincerely apologize that your salad wasn't up to our standards and for the missed follow-up from our server. We aim to provide excellent food and attentive service, and we regret falling short during your visit. We'll address this with our team to ensure improvements. The FIVE on the Hill Team
   

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5. E

   Erik

   Côte centrale californienne1 commentaire

   5.0

   Y est allé le 2 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Outstanding food and service. We ordered the lobster tacos and braised short rib pasta. The dishes were phenomenal, and I highly recommend both. We will definitely be back to dine with five on the hill. 10/10
   

   FIVE on the HillA répondu le 2 avril 2025

   Thank you for the fantastic review! We're delighted you enjoyed the lobster tacos and short rib pasta. We look forward to welcoming you and your group back. The FIVE on the Hill Team
   

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6. C

   Camieo

   Los Angeles2 commentaires

   5.0

   Y est allé le 30 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Beautiful restaurant and ambiance. The food and drinks were delicious! The service was impeccable.
   

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   FIVE on the HillA répondu le 2 avril 2025

   Thank you for your wonderful review! We're so pleased you enjoyed the beautiful ambiance, delicious food & drinks, and impeccable service. We hope to welcome you back soon! The FIVE on the Hill Team
   

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7. B

   Baylin

   Unspecified1 commentaire

   4.0

   Y est allé le 24 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   The overall place is amazing, service is amazing, food is really good. Only problem was the outrageous parking fee. Park down the hill and walk, not worth the 50$ spent on parking for a 2 hour dinner.
   

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   FIVE on the HillA répondu le 24 mars 2025

   Thank you for your feedback. We're glad you enjoyed the service and food. We understand parking can be a concern. We do offer validated valet parking at $18+tax. We apologize that you were not informed of this prior to departing. Please contact us, and we'd be happy to adjust your bill for the difference. The FIVE on the Hill Team
   

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8. E

   Eduardo

   Unspecified1 commentaire

   2.0

   Y est allé le 24 mars 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 2

   The appetizers and drinks were the best thing there. The main entrees were not worth the price tag at all… Additionally, since we went for our anniversary, they gave us an anniversary cake, which we ended up waiting 20-30 minutes to receive. It was definitely not worth the wait. Overall, it was a disappointing experience. The decor is nice I will admit, but that can only do so much. Won’t be coming back.
   

   FIVE on the HillA répondu le 24 mars 2025

   We're sorry your anniversary experience fell short. We appreciate your feedback on the appetizers, drinks, and decor. We understand your disappointment with the main entrees and the delay with the cake. We'll use your comments to improve on future experiences! The FIVE on the Hill Team
   

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9. S

   Salvador

   Côte centrale californienne1 commentaire

   5.0

   Y est allé le 23 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Went here for our 5 year anniversary. Our server Martin was excellent! Very welcoming and attentive. We did the ribeye steak and sea bass and substituted the fish for salmon. Food, drinks, and overall experience was amazing! Would totally come back and recommend to others.
   

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   FIVE on the HillA répondu le 24 mars 2025

   Happy 5th Anniversary! We're delighted Martin and our team made it special. We appreciate your kind words and look forward to welcoming you back for another memorable experience. The FIVE on the Hill Team
   

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10. L

    Laura VIP

    Los Angeles30 commentaires

    3.0

    Y est allé le 21 mars 2025

    1. Cote globale 3
    2. Nourriture 2
    3. Service 2
    4. Ambiance 2

    Our server, Greg, was very nice, but there was a large group seated next to us which greatly increased the noise level. We ordered before the group, but they kept on receiving items while we waited for our 2 dishes for roughly 45min. When Greg realized what had happened, he went ahead and comped our meal and apologized sincerely. I had always wanted to come to this restaurant, but, unfortunately, the views were not as great as expected and I had also expected better quality of the food plus a shorter wait time.
    

    FIVE on the HillA répondu le 21 mars 2025

    We're sorry your experience fell short. We appreciate your feedback on the noise and wait time. Greg's service and our team's response are valued. We'll address the food quality and view concerns. The FIVE on the Hill Team
    

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