Five Oaks Taproom
Nadja, our waitress, was accommodating and delightful. The food was delicious
We walked in and weren't greeted so we weren't sure if we were supposed to seat ourselves or what. We eventually found someone who put some tables together for us. The waitress checked on us a few times but the food was mediocre. The risotto was more like rice-a-roni and the mac and cheese was oily with no flavor. Those who got burgers were fine but most of us left still hungry
Grateful to get a same day reservation for 8:45 for 9 people but when we arrived we had the entire place to ourselves. It is a hotel restaurant which we did not know before arriving but is pretty obvious once you are there. Appetizers were great, short rib fries and bacon lollis. We ordered dinner that took some time which was odd since we were the only people there but we were enjoying the company. One girl in our party ordered a medium steak that took about 10-15 more minutes to arrive than the rest of our meals and was completely well done and dry. A few salads appeared to have old spinach (dark and wilted). We were given a discount on our meal and the waitress was empathetic to our issues.
Poor experience. Made a reservation months in advance for a large party for a special dinner. Arrived to find they did not have my reservation despite confirming via Open table days before. They were able to accommodate us, but we sat down to learn they were offering a limit menu because they had ONE server and ONE KITCHEN STAFF. Ultimately we left very disappointed and having to find another place on a Friday night to accommodate a big group.
So many places to eat in Savannah, this was nothing special. Food was tasty but we won't go back.
The menu was limited , but we were pleasantly surprised at how great our entrees were despite the mixed reviews. If Lump Crabcakes are listed as an appetizer , definitely get them !
Hard to find, not welcoming
The food was great as well as the presentation. Our waiter was well versed and knowledgeable and made it a memorable occasion.
New Years Eve Dinner: credit card machine wasn’t working and we were not told until we asked for the check. They seemed to be out of a few items on their menu early in the night. Had to ask to receive silverware. Pork belly was over cooked and the risotto more closely resembled sautéed green beans with a couple grains of risotto sprinkled within. The artichokes in the risotto were inedible. All around disappointing experience.
Great executive chef, greeted us at table and suggested some really fresh dishes.
We didn’t stay. We had a drink but it was very rustic cafeteria type dining. Not a tap house. Service was great but credit machines were down and food variety was lacking. Hoped for more.
I would not recommend this restaurant. The service was horrible. Half the table had their meal for 15 minutes before the other half was brought out. Multiple orders were made incorrectly. Much of the food was bland or the plate had very awkward portion ratios. Go elsewhere.
I did not realize when booking this reservation that it was in a hotel! I was hoping it was more of a fun, unique local restaurant so was a little disappointed when it was open to the Hotel Lobby. Overall the service was great (a little slow with the food timing but the waitress was so sweet!) and the food was delicious (I had their Cous Cous Salad). However I am not sure I'd return knowing it's just a hotel restaurant. When I visit a new city, I want delicious, local cuisine and appreciate free-standing, unique restaurants. Or, close it off so it's not open to the Hotel Lobby, that way I 'FEEL' like it's a little more separated and it's own place! Nothing was BAD - we had a good time! I was just disappointed with the location / atmosphere. Thank you!
Very limited menu. The couscous dish was great but those in my party that ordered burgers were super disappointed. They were over cooked. Not the typical excellent food of Savannah. :(
the staff service and very friendly but I was disappointed with the food
Description is over rather, sad, empty very uninviting
Beautiful restaurant and the food for the most part was delicious. The charcuterie board and appetizers were very good.
Two of us had over cooked steaks which for a nice restaurant like this is not acceptable. I ordered a med rare and got well done.
The service left a lot to be desired. Very slow and sporadic. No water refills...
We may come back for cocktails and appetizers, but for a dinner, no.
I booked a reservation for a party of 10 for breakfast at 9:30 AM this past Saturday morning through Open Table. I followed up with a call to the restaurant to confirm the reservation and ask if breakfast could be ordered from their menu as well as the breakfast buffet option. I was assured that was the case. When we arrived, the doors to the Five Oaks Taproom on Bay were locked. We had to go to the hotel lobby entrance on the other side of the building to be admitted. Our table was made ready and our server was pleasant, but informed us when my husband ordered a Mimosas that no alcoholic beverages could be served until 11 AM, despite Mimosas and Bloody Mary's being listed on their breakfast menu. The manager said that was state law, which is incorrect. It is their hotel policy even though it conflicts with their menu. It took over an hour for meals to be delivered and they were not served together, but in several offerings. The manager did take 50% off the price of the tab for 10, but she did not seem to do much to provide leadership or assistance to the kitchen or wait staff.
Had a delicious Mother’s Day Breakfast with my family. Perfect start for the day. Everything was wonderful!
The grilled pesch salad was amazing
I would like to write a review of this restaurant. However, even though I was allowed to make a reservation for Easter for breakfast on OpenTable, the restaurant was not open. Therefore, the only thing I know about this restaurant is that they do not know how to set up their OpenTable account for days that they are closed.
We decided to take a weekend trip to Savannah and booked dinner at the restaurant. The menu looked great and the prices fair.
We arrived and were seated right away. The restaurant was about 1/4 full and our drinks were served quickly enough.
Our 1, 2, 3rd options were out. We would have left right then if we had been told that upfront. Their menu is not big, so it didn't leave us many options. We orders the grilled Caesar with chicken and brisket sliders.
It took about 10-15 minutes to get our drinks (a beer and menu cocktail) and then about 30 minutes passed. Finally we asked our waiter where our food was, and he said it would be another 25-30 minutes. i asked for our order to be cancelled. Suddenly it only took a minute, but the food was extremely mediocre, and just not a great way to start a vacation we had long looked forward to. If this is a special event for you, I would look elsewhere.
Terrible. Food took about 90 minutes to come out. Most people did not enjoy their meal. Found this place on a top ten list, but that was wrong. This is just another boring hotel restaurant that is not worth it.
I'm hoping last night was just an off one. I decided to try dinner here on a whim(with my husband & daughter). The menu looked really good. There were offerings that would please all 3 of our palates. We were greeted immediately, and service began very quickly. The restaurant is modern yet cozy. My first impression was a good one. Then the waiter...where the red flags began. 1st my husband & daughter were interested in the braised brisket... until the waiter asked which temperature we would like it cooked to... and suggested medium. Insert awkward pause. Brisket.. braised...yet to medium? Usually braised brisket is tender and requires prolonged cooking time. My husband then said "Im in burger land... not risking anything else". My daughter and I shouldve followed.. but no, we ordered the shrimp and grits for our entrees. I then ordered their take on loaded fries out of curiosity of these "brisket"- fries with beer cheese, brisket & pork belly. We thought it'd be a safe way to investigate the brisket mystery *insert laughter*. It was amazing. Truly amazing... which made my entree all the more disappointing. I received an uncrispy grit cake, topped with obviously previously frozen and very overcooked shrimp, in what tasted like jar gravy(think salt and cornstarch... nothing more), sprinkled with green peas, andouille and chopped asparagus. I like the concept theyre going for with this dish... execution is just all wrong. They need higher quality ingredients, and DEFINITELY need to nix the sauce and start from scratch on it. One taste & I got the burger- that was pretty good. Our waiter was nice, but we had empty drink glasses most of the meal. Considering we were his only table, I found the lack of service unacceptable. They got some things really right, and some really wrong. This is why I gave a fair review.
We went Christmas night with 12 family members and were all happy!!
We went for breakfast very good omlets
I am however disappointed that I am forced to write a review that is 50 characters
We arrived for our reservation and were told we couldn't be seated in the dinning area because they just had an issue with another guest table / food and told us to go to the bar. I made a reservation for that reason, so I didn't have to sit at a bar when I don't drink. That was disappointing. We didn't have a waitress, just the poor bartender was forced to come over to us and help us, while she was trying to cover a bar. Food was average, not great, not bad. I really was put off by the whole experience. We decided just to leave and quickly pay the bill and got coffee and dessert from Lulu' down the street. FYI - This is in a hotel.
I would not recommend this restaurant at all. The food was horrible and the manger was so rude. She actually rolled her eyes at us 3 times while we were trying to explain about our food. The staff other then the manager was very friendly.
Food was just ok. Service was equally just ok. Drinks were great.
Upscale place with well made cocktails. Seasonal menu is nice but meant that there were less options than what was indicated online. A bit pricey. Atmosphere is sleek and has a hotel vibe.
The food and service during our visit were quite good. We weren't aware this was a hotel restaurant, which I think took away a bit from the ambience because it felt very tied to the hotel. We also ate pretty early (6:30 p.m. reservation) and it was completely empty which I think took away from the ambience. That said, each dish we had was really tasty and our server was attentive and very nice.
Came for dinner. Made last minute reservations. The service was unbelievable. And the food was delicious. We had a lovely evening!
I had the grilled peach salad and requested grilled shrimp . Even though the shrimp came boiled, the salad was delicious. My partner ordered the pork belly burger, hold the fried egg. What would have made this burger better would have been to trim some of the gummy fat from the pork belly and serve it on a roll that was fresh. An easy fix!
It's called a Taproom but only had 6 beers on tap and one was bud light. Food was not good. Not horrible, but I would never eat there again. Not worth my time or money. Really don't have any positives to add.
One of the best burgers I've had in a long time. The pimento cheese was awesome! Great service and delicious food. Our first visit but certain wont be the last!
I go to Five Oaks on occasion and it's always a good meal. We got the charcuterie board & bacon lollies which were out of this world! I ordered the fried chicken entree and practically licked the plate clean. The other big winner was the brisket and grits. It was fantastic!
I do feel like the last three times there's been just one or two things off - they ran out of pork belly or they forgot to add something. Well this was the same experience. Four of the seven guest ordered the Peach Salad. While they all ate the salads and said they were 'fine', everyone was a little disenchanted over a tiny little something: the pecans were raw versus toasted. When we called the servers attention to this he insisted they were toasted (not in a rude way, just confirming they were in fact toasted) that was the end of it. No one ate them. I just felt like it would have been so easy to make four ladies very happy if the kitchen had then sent out a few ramekins of freshly toasted pecans.
Other than the pecans, everything else was really nice - it's a great place to bring a group...no long wait, it's quiet, and the service is ALWAYS above the standard.
When I arrived at the restaurant at 6:35pm, they were totally unprepared for our party of 12, even though we booked two reservations of 6 through open table and called days in advance confirming the desire for two tables of 6. They quickly set up for twelve at 1 table (which unbeknownst to us guaranteed a minimum gratuity of 18%.)
Despite having a very pleasant server, the service was slow and botched. Despite being the only dinners in the restaurant, our casual dinner took 50 minutes to appear after the order went in. Only 10 of the 12 ordered dishes appeared, forcing two of our dinners to wait another 20 minutes, while they watched us eat.
Some of the menu items were "out", but we only found that out after ordering. The hamburger was overcooked (MW vs MR) and the hot foods were not hot, being room temperature at best.
The bar tender was good, but could not overcome the slow service. It is true that the six couples had asked at the outset for separate checks. The checks took 5 minutes each to process and required managerial supervision.
Surprised Open Table would sponsor a restaurant where the client side and kitchen are so inept.
This place is truly a hidden gem in downtown Savannah. Everything from the food, cocktails and service was just awesome. The wait staff Melissa and Matt were both professional, friendly and accommodating.
They did not know we had a reservation but the place was empty so they easily sat us. There is no signage. The restaurant is in the hotel. It was ok.