Firma Italian

Firma Italian reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Carlos

   Brisbane1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a quiet dinner date and the food was outstanding. Highly recommend if you're after a 5 star dining experience.
   

   Firma ItalianResponded 2 days ago

   Thank you very much for your kind words and 5-star review! We hope to see you again soon Carlos!
   

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2. C

   Christopher

   Brisbane1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Magnificent food, excellent service and comfortable decor
   

   Firma ItalianResponded 2 days ago

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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3. D

   Derek

   Hungary6 reviews

   3.0

   Dined on April 7, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   It is a nice restaurant, but even when not busy, service seems slow. The chosen music was not conducive to a relaxing dinner. The most disappointing thing I have experienced over the three times I have visited, is that the food just isn't served hot enough. On a positive note they try hard with dietaries, although still limited.
   

   Firma ItalianResponded on April 15, 2025

   Good afternoon Derek, thank you very much for taking the time to tell us about your experience. We appreciate all feedback as we are always looking for ways to improve. Please note that this has been passed on directly to the management team to be further investigated.
   

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4. P

   Pam

   Newcastle6 reviews

   2.0

   Dined on March 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were really looking forward visiting firma as it had been showcased on tv We booked & pre paid $50 each for the pronto menu The sardine starter was good but the main courses we mediocre On calculation our meal was $94 but no refund was offered $6 is nothing but it was the principal
   

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5. KD

   KazD

   Brisbane5 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was welcoming , attentive but still gave us privacy to enjoy our own conversation. The food was lovely , many choices available with just the right portion size. A special occasion for us. 40th wedding anniversary. Due to family illness our travel plans had to be cancelled but this night definitely didn’t disappoint. Look forward to many other occasions to return. Big thank you for making our night wonderful.
   

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6. K

   Karryn

   Brisbane1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly greeting, warm and welcoming. The food was absolutely amazing! Delicious! Shame an event was due to start and people mingled at the bar outside, but apart from the extra noise from this event we would recommend and come back any day.
   

   Firma ItalianResponded on March 4, 2025

   Thank you for dining with us and thank you for taking the time to give us such a kind review. We're very happy to hear all of the wonderful things you've written. We hope to see you again in the restaurant soon!
   

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7. K

   Karen

   Canberra9 reviews

   5.0

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The friendly & knowledgeable wait staff were very attentive and went out of their way to assist with food choices, dietaries & accompanying wine. The food was presented beautifully & tasted divine. Their must have tiramisu is, without a doubt, the best you will have. I can never order it anywhere else again. Except Italy. A true dining experience at Firma ❤️
   

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   Firma ItalianResponded on February 4, 2025

   Thank you for your kind words! We're so happy that we could provide you with such a great experience. We hope to see you again soon!
   

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8. F

   Fiona

   Glasgow6 reviews

   5.0

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was really tasty and the service was excellent. The waiter(a lovely man from Thailand) was very friendly and chatty.
   

   Firma ItalianResponded on February 4, 2025

   Thank you very much for your kind words and 5-star review! We hope to see you again soon Fiona!
   

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9. A

   Andrew

   Gold Coast1 review

   4.0

   Dined on January 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   On arrival the greeting was well received . Seated and our wine choice from the hotels reserve cellar was amazing. Meals Italian based varied from the standard Aussie Italian menu. The pork belly was amazing the eggplant parmigiana very salty. The maître d was off point being a little over sharing . The table made tiramisu was fantastic.
   

   Firma ItalianResponded on February 4, 2025

   Thank you for your feedback regarding your dining experience. Guest feedback is an integral part of our growth and progression as a venue and we are looking into the points that you have raised. It is also something we actively encourage and for that we thank you for taking the time to write to us.
   

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10. F

    Freya

    Brisbane3 reviews

    3.0

    Dined on December 20, 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 4

    Service was brilliant and food very tasty unfortunately though were micro portions and poor value for money.
    

    Firma ItalianResponded on January 6, 2025

    Thank you so much for your feedback, we really appreciate it. We look forward to seeing you again.
    

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