Firefly Grill

Reseñas de Firefly Grill de comensales del restaurante. Basadas en valoraciones recientes.

1. P

   Peg

   Cincinnati2 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food and service were amazing, and I found the prices to be fair for fine dining but I resented the 5 percent “service charge” added to the bill for our party of two. You can rationalize it any way you please, but the fact is, it runs people the wrong way. It does not appear on the menu anywhere. If there’s a cash discount—totally understandable—say so.
   

   Firefly GrillRespuesta enviada hace 4 días

   Thanks for the feedback, Peg. We're thrilled to hear that you enjoyed the food and service at Firefly Grill. We're sorry to hear that you found our service charge on your bill to be a bit of a surprise. We aim to provide clear and transparent information about our pricing, but we understand that it can sometimes be missed. The 5% service charge helps support our kitchen team and maintain the quality of our food and service. This is noted on our menu, along with the option to have it removed upon request. We appreciate your understanding and patience. We hope to see you again soon for another round of our dishes.
   

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2. R

   Randall

   Louisville3 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Mother's Day brunch was lovely. They served a 3 course brunch with croissants and deviled eggs, and choice steak and eggs, duck frites, chickeen and waffles, salmon, just so many choices. All delicious. Service was exceptional.
   

   Firefly GrillRespuesta enviada hace 4 días

   Randall, thank you so much for choosing Firefly Grill for your Mother's Day brunch! We're thrilled to hear that you enjoyed our 3-course brunch and found all the dishes to your liking! It's wonderful to know that our team was able to deliver exceptional service. We strive to make every visit memorable and we're glad we could be a part of your special day. We look forward to welcoming you back soon!
   

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3. D

   Dan

   Mississippi1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Staff & service were top notch. Food was delicious and portioned well. Limited menu selections.
   

   Firefly GrillRespuesta enviada hace 4 días

   Dan, thank you for your kind words about our staff and service. We're thrilled to hear that you enjoyed our delicious food and found our portion sizes to be satisfying. We understand your concern about the limited menu selections and we're always looking for ways to improve. We appreciate your feedback and look forward to welcoming you back to Firefly Grill soon!
   

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4. L

   Laci

   Indiana5 reseñas

   5.0

   Comieron en 10 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Love the atmosphere of Firefly. And you are guaranteed good food!
   

   Firefly GrillRespuesta enviada hace 4 días

   Laci, we're thrilled to hear that you enjoyed the atmosphere of Firefly Grill and found our food to be of good quality! Your kind words mean a lot to us. We always strive to provide a memorable dining experience for our guests, and it's wonderful to know we hit the mark for you. We look forward to serving you again soon. Thank you for your feedback!
   

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5. J

   Jody

   Chicago3 reseñas

   5.0

   Comieron en 10 de mayo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Everything was wonderful with the exception of the coffee. The last 2-3 times we’ve visited we have ordered a cup to drink with our decadent dessert. It is machine -made coffee and very bitter and tasteless. We miss the brewed coffee we enjoyed at Firefly for years. Coffee should be final flavor profile to top off a great meal!
   

   Firefly GrillRespuesta enviada hace 4 días

   Jody, thank you for your thoughtful feedback and for being a loyal guest. We're so glad you enjoyed your meal and dessert, and we truly appreciate you sharing your thoughts on the coffee. We'll be sure to pass this along to our team, as we agree that a great cup should be the perfect end to a great meal. We hope to serve you again soon!
   

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6. J

   John VIP

   Milwaukee48 reseñas

   5.0

   Comieron en 9 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   First time visiting Firefly Grill and we were very happy we did! Great place for dinner with many excellent choices. Server was excellent and delivered food and drink in a timely manner. The ambiance was very vibrant and relaxing at the same time. Hope to be back in the future!
   

   Firefly GrillRespuesta enviada hace 4 días

   Thanks for visiting us, John! We're thrilled to hear that you had a great time at Firefly Grill. It's wonderful to know that you enjoyed our diverse menu and found our server to be excellent. We're glad you enjoyed the vibrant ambiance as well. We can't wait to welcome you back in the future!
   

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7. P

   PHYLLIS VIP

   Las Vegas52 reseñas

   5.0

   Comieron en 9 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Dinner was fantastic. We have not had a bad experience here. The food is amazing. I like that the menu changes. The Thai fried chicken was wonderful as was the braised beef bao bun. We had the orange shortbread for dessert, was light and refreshing. Definitely recommend restaurant.
   

   Firefly GrillRespuesta enviada hace 4 días

   Phyllis, thank you for your wonderful review! We're thrilled to hear that you enjoyed your dinner at Firefly Grill. It's great to know that our changing menu offers something for everyone and that you enjoyed our Thai fried chicken, braised beef bao bun, and orange shortbread. Your recommendation means a lot to us. We look forward to serving you again soon!
   

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8. R

   Robert VIP

   Indiana11 reseñas

   5.0

   Comieron en 6 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Steak, Seafood, a burger or vegetarian meal, they have something for every palate. They have a full bar with specialty cocktails. This is a special restaurant at the half way point across the state of Illinois. Well worth the stop.
   

   Firefly GrillSe respondió el 8 de mayo de 2025

   Robert, thank you for the wonderful review! We're so glad you enjoyed the variety on our menu and our full bar, it's great to hear we hit the mark for every palate. We appreciate you making us a special stop on your journey across Illinois and hope to see you again soon!
   

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9. K

   Keene VIP

   Seattle7 reseñas

   5.0

   Comieron en 3 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This is impossibly the best restaurant I ever ever eaten. From April to October I’ve eaten at this restaurant twice a month since 2019 traveling from Texas to Michigan. Shout out to Sam he’s out with his back. I would say this is the best of the best of the best. Worth traveling from any point in the US to visit. Love you guys from Keene, Murray and our dog Donut
   

   Firefly GrillSe respondió el 8 de mayo de 2025

   Keene, wow!! thank you so much for your incredibly kind words and loyal support! We're truly honored to be a regular stop on your travels between Texas and Michigan, and your praise means the world to us. We'll be sure to pass along your shoutout to Sam and let him know he’s missed. Sending love right back to you, Keene, Murray, and sweet Donut — we can’t wait to welcome you all back soon!
   

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10. J

    Jason

    Chicago1 reseña

    4.0

    Comieron en 3 de mayo de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    Food was awesome. They're now adding a $4.50 service charge fee to all checks but the hostess didnt know what the charge went towards.
    

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    Firefly GrillSe respondió el 8 de mayo de 2025

    Jason, thank you for your kind words, we're so glad you enjoyed the food! We appreciate your feedback about the service charge. To help offset rising costs and maintain the quality of our ingredients and service, a 5% service charge is added to all checks. That said, we completely understand and are happy to remove it upon request. We'll make sure our team is better informed moving forward. We hope to welcome you back again soon!
    

    ¿Te fue útil?