Firebirds Wood Fired Grill - Winston-Salem
Outstanding service. Firebirds went above and beyond my request. I would recommend Firebirds Wood Fired Grill to my family and friends.
Good was very good-server was great
We live 25 miles from Firebirds in W-S and sometimes go there for special occasions. Our visits are usually pretty good; steaks and prime rib have been very good. But on this night, July 16th - a night where Firebirds ran a "special" price for their 12oz prime rib, it was the most disappointing dinner we have had there. My wife ordered hers medium rare, I ordered medium rare +1 as I wanted it somewhere between MR and Medium. And I specifically asked for a "hot" baked potato as the potatos we usually get there are luke warm. My steak was delivered medium rare and it had a fat tail on it that was about 1/3rd of the steak. I have NEVER had a piece of prime rib there with so much fat on it. The shift manager came back and asked how our dinners were - I told him I wanted a medium rare +1 steak and I don't want one where 1/3rd of my 12oz cut is fat. He took my steak back....my wife complained that her prime rib was a bit under MR and was chewy. My prime rib came back medium+ done and my baked potato was luke warm as always. Not sure if it was because of the size of the crowd there that night - it was busy....or if they were short staffed..... But whoever was managing the prime rib baking and cutting just did not do a good job. For the first time in 4 years going there.....we left disappointed.
Service was very impressive. Prime rib special was delicious coming with beautiful salad and side. We also enjoyed the carrot cake for dessert.
Great atmosphere! Highly recommendable! Great for date night or getting together with friends! Must try the Chile Rubbed Delmonico steak-it’s always a great choice.
The most delicious steak I’ve ever eaten anywhere, so refreshing not being seated next to screaming, unruly children. Truly an enjoyable experience in every aspect!
Enjoyed bringing new friends to dine at Firebirds. Food and service were excellent!
Celebrated a birthday with a dear friend at lunch and both had the salmon salad. Delicious! Our server, Lee Harris, was great as well. We will be back!
Very good but pricey for such small amount of food.
Had a great time and the server was Jason he remembered what I had from the last time I was there great memory and service
Phenomenal service. Phenomenal food. Phenomenal staff. From beginning to end a class act! I reserved a table for 6 for lunch after my white coat ceremony and we ended up having 12 people instead! The manager quickly accommodated us! The appetizers came out quickly and were delicious. Our waitress Annie was so patient and kind! The manager went out of his way to take a group picture and just made sure we were comfortable. I have never experienced such amazing service!!!! Best restaurant in Winston!!!
The wait was longer than expected, even with reservations but they took excellent care of our large party.
The food is excellent and the wait staff was very attentive. It was a little noisy and the pricing was at the top end for the experience we had.
I will definately return.
The restaurant was clean and inviting. Our waitress was spot on and our food was delicious. It does appear they have changed their menu and increased their prices.
Our server was amazing as was all the staff. Food was great as always
We had never been there before. The ambience was very nice. High ceilings, no drafts from AC. Our server was wonderful; pleasant friendly conversation and informative. Service was prompt and the food delicious. Made for a special date night.
Awesome as always. My husband enjoyed the prime rib. Great new cocktails on the menu
Food was awesome and the server was extremely attentive and friendly.
As usual another great experience. Family loved their food. I think this may have been the best time I've had. Steak, shrimp, potatoes and salad were terrific.
My husband ordered his usual, rack ribs, my son & I had 12 oz. sirloin steak. Our steaks were so tough, we could hardly chew them. I remarked they were very "chewy", and my son said his was also. My husband stated his ribs had hardly any meat on them. We went there for Father's Day, June 16, 2019, because my husband had said Firebirds had the "best ribs in town". This was definitely not the case this time. We were all very disappointed in our food. Our server was #4186, Saoirse. Needless to say, after spending $100+, we won't be returning to Firebirds anytime soon.
Great food, great atmosphere always! We had Olivia as our server and she was amazing! Can't wait until our next visit.
Very good steak, just can’t believe they want $5 for a salad after charging $29 for the steak, overall it was a nice experience
The food was excellent, the staff friendly and professional, and the atmosphere was lively without prohibiting conversation. Thumbs up all around!
Super foods salad was amazing!
Food is usually very good but this trip it was not. Food came out cold and a few of us were sharing and they split the food. I would have preferred that we decided at the table how it was split. The waiter was slow and took longer than needed to get refills and drinks.
The lobster spinach queso dip is delicious!! This was my boyfriend and I’s first time here and it was nothing short of spectacular just like we were told by family. Our waiter was very knowledgeable of the menu and gave us amazing service. We will definitely be returning!
I was very disappointed with my visit this time. I ordered the ranch rings and lobster spinach dip. Neither one was hot. The onion rings were a little warm and the dip wasn’t even warm and it was runny like water. The waiter took the dip and I guess they put it in the microwave and heated it up for a couple of seconds but it still wasn’t warm enough. When we got our meals, my chicken breast was 1/2 the size of my hand and my meal was not hot. My son had a sirloin and it was tough. Don’t think I’ll be returning to the restaurant. I’m really disappointed because I really like the restaurant and food. The waiter we had did the best he could being that he was the only one they had. I think he had about 4-5 tables he was waiting on and the restaurant was pretty empty. They need to work on keeping the floor clean and well as the booth seats. Thumbs down on this visit.
This is a great place if you have food allergies. I have a dairy allergy and I told the server. The head kitchen person came out to talk with me about my order options. It was amazing! Will definitely go back@
Of course I found the food a bit over priced I don't make 3000k a year,lol That being said it was wonderful food and prepared without flaw. This is a once in a while place for my wife and I but I would recommend it always.
Our food was delicious and server Julie went above and beyond. Even surprising us with an Anniversary card and dessert. Will be back!
Very well done as usual
Absolutely recommend Firebirds. They go above and beyond. Steaks are excellent! Service superb. If you have a celebration, go to Firebirds! E Novotny
Excellent food, order was cooked perfectly. Kids menu full of choices as well. Lighting inside the building was my only complaint.
Some of the food was not up to par but Sean the manager was fantastic and took care of us. Sean has great customer service skills. Firebirds is lucky to have Sean as their manager.
Very good food and menu selections. Very attentive staff- helped make our anniversary dinner special!
We had 9 oz filet & NY Strip with lobster tail. The taste overall was good but MUCH too salty. Bread delivery was way into our mealtime. Both steaks had a great deal of fat as if they were not top grade beef. If we have the same fatty steaks and extremely salty lobster on our next visit for those prices, we would not return again. Thank you for honoring US service men & women.
Took forever to get food.Served cold to warm at best.Manager made attempt to make things right and was giving free dessert for the table.(6people)We received no desserts.We paid the bill and will never return.
This was our third visit and they are now my favorite restaurant! Super accommodating and the best steak I think I've ever had.
Unfortunately, this was a return trip to give the restaurant “another chance”. Our waitress served a drink knowing it wasn’t carbonated, then she never came back to the table with a replacement drink until after the food arrived. We had to speak to a manager to get our waitress to come to the table. When she did, she stated she had been there since 10am and was really busy.
Our food arrived half warm/half cold. The manager came to bring us hot food.
There was yelling in the kitchen.
I drove 45 minutes to come here a second time and I was disappointed again! When I discussed what happened the first time (on Mother’s day) with the manager he proceeded to tell me how he had 1,200 patrons on Mother’s Day and how it was just too much to handle. I own a florist. When a holiday such as Mother’s Day approaches I am well prepared and serve my customers the same as if it’s a random Tuesday. Your restaurant has been open since 2008, I would think that by now you’d have the busy days down to a science.
Disappointed for a second time.
Food was amazing. Waitress was very attentive and nice. Would definitely dine there again.