Firebirds Wood Fired Grill - Wilmington
Christmas Eve Special Menus & Offers
Celebrate with family & friends this Christmas Eve at Firebirds! Enjoy our Winter Features menu along with our regular dinner menu. Reserve your table today!
Tuesday, December 24, 2019
New Year's Eve Special Menus & Offers
Start your New Year's Eve celebration off with dinner at Firebirds! The last night to enjoy our Winter Features menu. Our regular dinner menu will also be available. Reserve your table today.
Tuesday, December 31, 2019
Terribly slow service-food was cold when delivered to table
Service was not good are food was over cooked and very fatty my husband almost choked on his steak my steak was over cooked waitress never did come back to ask if we needed refills when we told her about his food she took the plate and never even ask if he would like something else very disappointed don’t think we will go here again
We went for our wedding anniversary. The meal was very good and the server was outstanding. It is a place we like to go for special occasions.
Very nice lunch menu. Comfortable seating. Would go again.
Server made a few mistakes that soured the experience just a bit: forgot extra bread request, forgot to bring salad with dinner and somewhat reluctant to offer dessert options
The wait was really long. We waited much longer than we were told. Additionally we were told more than once we would be seated in 5 minutes and both times it exceeded that timeframe. We had to speak with a manager to receive seating.
Had a reservation at 7:30 , table was not ready for another 20 minutes.
Stopped in for dinner because we were close by, food was delicious, it was definitely busy but not surprising for a Saturday, ended up being a longer time than planned. Enjoyed the meal for sure!
Food was great as usual. Service was good even though they were very busy. It was very chilly in the restaurant. Getting a little to pricey.
Excellent service and food - would come back!
I took my wife for her birthday dinner and noted in my reservation profile that it was a special occasion notably a birthday and the server was good however I ordered fried spinach and had to hunt her down for that side.
There was a little too long of a break between the first during, meal being served, and server checking to make sure everything was ok.
An establishment make a huge markup on the bar and if the server is not watching the level of the liquids on the table not only is the establishment loosing revenue but, the server is loosing income through the gross amount being lower and tips also being lower.
Most similar level restaurants when told of a special occasion they will possible speak with the person that made the reservation through an email if they would like a dessert to go with the night. A place like Fleming’s which is similar or possibly one level higher has a picture, gift box of Godiva is truffles with color pieces of confetti all over the table.
I am a regular customer and was disjointed by nothing being done or even mentioned about a birthday celebrations that night.
Our waiter was good. The noise level was so high that you had to almost yell just to converse with the person sitting next to you.
Meals were excellent. Service was great as usual.
We celebrated our 16th wedding anniversary with lunch here for the first time. Everything was very good!
Our server, Madison, went out of her way to make our “date” lunch very special. Thank you.
The server Nia is amazing. Great food and amazing drinks. This is a great restaurant for a date night!
Service was a little sketchy.
Waiter must have been new.
We ordered wine...took awhile to get it. When I said something he said "he'll go check on the wine."
Had to ask for bread.
We both had cheese burgers, nothing special...had better & had worse...fries were cold.
Expected more, doubt we'll be back.
It was my son’s birthday. We enjoyed the meal.
Outstanding food and service! A new favorite place to dine!
Had reservations. Sat down immediately. Server was quick to get to us. Took our order salads came out quick. Entrees came before we were done with salads. Server didn’t check on us much afterwards. Tea glass was empty for quite a while.
We love going to this Firebirds never disappointed.
I had one issue with the food. I ordered the filet kabobs. The meat was perfect, however the veggies on the kabob were raw and hard as a rock. I have had the problem before and can’t believe that I am the only one who finds this unpleasant. Either change to softer veggies(tomatoes, peppers, etc) or cook the harder veggies (carrots, squash, etc) instead of serving them raw! Thanks!
Outstanding food and service! Highly recommend the shareable ahi tuna!
Consistently good food. Have been to Firebird in Phoenix and it was the same. A nice variety on the menu. Coconut shrimp with tortilla slaw and mango habanero chutney was perfect. Burgers were perfect. Good service.
Firebirds has good food but the people that work up front that seat you are horrendous. I would not recommend. The food is good but the people that work up front may hinder you from getting to taste the food because they are the first contact with the customer.
Amazing staff and the food was absolutely amazing me and my husband were celebrating our 6th anniversary and we wanted to try somewhere new without our kids the 1st time since we got married and I was so happy with this restaurant and staff
Great place to go enjoy a great meal with friends and family. Top notch service with a awesome atmosphere
Great place to eat. Always just a little loud but other than that love dining here!
Found the restaurant to be interesting with the wall of bottles as part of the décor. Food was excellent but a bit noisy for my taste. Would have preferred a table for the 6 of us rather than a booth.
Great food, service and atmosphere! The wait staff is so attentive and friendly. Food is always fresh and delicious!
Colle he move in
With reservations made earlier in the day, we were seated immediately. Service was great and not rushed.
Meals serves were exactly as ordered and excellent . Value was what was expected for the level of having a very good meal in a very pleasant restaurant.
During my most recent visit, the food and service were excellent; however, the music was much too loud.
Server was inattentive, the young lady who brought my glass of wine did not know what she brought me. Meal came out of kitchen approximately 3 minutes after our salads were served. Filet was tough and stringy, ordered medium rare and it was very rare. Vegetables were 1/3 over cooked, 1/3 perfectly cooked, and 1/3 raw. Nice ambience, and no one thing was disastrous but overall left disappointed.
Service was very good very attentive. The food took over 45 minutes to come to 3 people. Not sure why so long, but everything was very tasty...would return
Everything was excellent as usual
We will go as often as possible
I was forced by this survey to rate the food. We did not have anything to eat so I picked a middle eater. There should be a N/A option.
We were not greeted, sat at a bar table and joined the other 2 patrons in the bar area. It took 28 minutes for a server to acknowledge us. We complained to our very sweet waitress who apologized profusely. Soon afterward, the manager came to us and also apologized. He very nicely offered appetizers or desserts on the house to improve our experience. We declined, but thanked him for acknowledging the situation. Our service was excellent for the rest of our visit, and when we asked for our check, the bill was on the house. Mistakes happen. I appreciate doing business with someone who cares enough to try and rectify the situation. I would go back and give Firebirds another chance.
Food was great but service was almost nonexistent. Had to wait a while for drinks and also had to ask another waitress for ketchup, steak sauce etc... Think I would go back and hope it was a off day for service.
My wife and I ordered the same meals of the filet mignon special. We both ordered medium on the steaks. My steak was cooked to perfection with pink in the middle and very tender. My wife’s steak was bloody in the middle and tough. The manager ordered a replacement for her but it was poorly cooked the same way as her first steak. She rejected the steak, ate her baked potato, and we left. The manager asked her if she wanted something else from the menu but she said no thank you and we left since we had been there for an hour and I had finished my meal. We were only charged for my meal but my wife left without her having an entree. Disappointing experience. We have eaten there many times in the past with good meals.
Decided to take advantage of the filet mignon special offered to loyalty customers in celebration of national filet mignon day. Was very disappointed in the fact that the beef was flavorless and full of fiber/gristle. In fact, it was the worst filet mignon I've ever eaten, if it really was filet mignon! The rest of the meal, bread, salad and fruit compote, was very good. Our server, McKenzie, was excellent and provided great customer service. Of note is that no manager ever came around to inquire as to how our meal was. Perhaps word was out about the inferior quality of the"filet mignon." This was my first and last time to order that item off the menu.
We had four filet mignons for National Filet Mignon Day and used the special in the email that was sent to us - saved over $30!! Service was great, food was great - as always!
Excellent food and service. Went on Sunday night around 6pm. Not crowded at that time but started to fill up when we were leaving. Katelyn our server was excellent. Pepper encrusted sirloin is very good with a nice sauce.
This is our go-to place for good steak.