Firebirds Wood Fired Grill - West Des Moines

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1. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   I love firebirds! Sam is the best.

   Report
2. MG

   MichelleG

   1 review

   3.0

   1 review

   Dined on January 22, 2023

   overall3food1service5ambience2

   My steak had brown spots inside it. Was undercooked. I did not get the potato in ordered. The salmon was overcooked and burned. Took an hour to get our food. We will not go back

   Report
3. CD

   ConnieDow

   Des Moines

   10 reviews

   4.0

   10 reviews

   Dined on January 22, 2023

   overall4food4service5ambience4

   We had a nice meal and the service was great!

   Report
4. KB

   KBFNYC

   New York Area

   15 reviews

   vip
   5.0

   15 reviews

   Dined on January 20, 2023

   overall5food5service4ambience5

   Food amazing as always. Server a bit green.

   Report
5. A

   Alex

   Des Moines

   3 reviews

   3.0

   3 reviews

   Dined on January 14, 2023

   overall3food2service5ambience4

   Your cooks/chefs need to learn how to prepare vegetables. Two of us were served almost raw vegetables. I'd recommend bringing in food experts to provide your people training in this area. Asparagus & broccoli are difficult to prepare so training would be helpful.

   Report
6. JB

   JamesB

   San Diego

   19 reviews

   vip
   5.0

   19 reviews

   Dined on January 13, 2023

   overall5food5service5ambience5

   The service and food for the birthday we celebrated was excellent.

   Report
7. AR

   AnnaR

   1 review

   4.0

   1 review

   Dined on January 13, 2023

   overall4food4service5ambience5

   Firebirds has a great atmosphere and unique food choices for an American Restaurant. However my chicken was over done, very dry. Everything else, especially the service was great!

   Report
8. BB

   BrianB

   Des Moines

   1 review

   3.0

   1 review

   Dined on January 8, 2023

   overall3food3service4ambience5

   2 out of 3 meals. were fine. My wifes meal was not what she ordered from the menu. Two of the items listed on the menu were missing. the 3rd was supposed to be roasted potatoes but instead were substituted with French fries. When the server was made aware of this discrepancy they really didn't know how to handle the situation satisfactorily.

   Report
9. AS

   AngelS

   Des Moines

   1 review

   5.0

   1 review

   Dined on January 8, 2023

   overall5food5service5ambience5

   Great restaurant with great staff. Thank you

   Report
10. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Trevor is a friendly, informative waiter. He added to our enjoyment and had accurate food descriptions.

    Report
11. AU

    AliceU

    1 review

    1.0

    1 review

    Dined on January 8, 2023

    overall1food1service1ambience1

    Food was horrible. Everything was not good at all.

    Report
12. JO

    JoelO

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food4service4ambience4

    Overall, a great dining experience, it was our first time their. I had the 14 oz. Prime Rib, done perfectly, Medium… only comment was lack of seasoning…. more would be better. The SW at gratin taters we’re dynamite….. will be back for sure

    Report
13. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 3, 2023

    overall4food4service5ambience4

    Family Birthday celebration. Great service good food

    Report
14. MC

    MattC

    Des Moines

    54 reviews

    vip
    5.0

    54 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Great as always!

    Report
15. OT

    OpenTable Diner

    Orlando

    6 reviews

    4.0

    6 reviews

    Dined on January 1, 2023

    overall4food3service5ambience4

    Receptionist very friendly and pleasant. Our waiter was exceptional and attentive checking various times to see if we needed anything else. The meals were excellent with the exception of my steak which I ordered medium but it was almost well done, after requesting a new steak it was prepared just right and it was delicious. Manager went above and beyond and compensated and didn’t charge me for my steak, I was expecting to still pay for my steak but it was a happy surprise. I will definitely be back next time in town and will highly recommend.

    Report
16. m

    mikes

    Des Moines

    4 reviews

    vip
    4.0

    4 reviews

    Dined on January 1, 2023

    overall4food5service4ambience2

    Requested standard booth seating when I made the reservation. Was seated in the front in a high too in the bar. When I asked why we couldn’t be seated in one of the multiple empty booths, we were told they were saved for larger parties. Upon observation later in the evening, 3 of the 5 booths only had 2 people in them. The bar area was cold due to being by the front door that was opened and closed continuously, requiring my significant other to wear a coat. Very disappointing evening.

    Report
17. SE

    SEANK

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    My date and I enjoyed New Years Eve dinner at Fire Birds. It was our first time there. Our server Jacob did a really nice job.

    Report
18. LS

    LynneS

    Des Moines

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    The Parmesan mashed potatoes are THE BEST EVER! Love their filet, pasta & salmon.

    Report
19. TE

    TiffanyE

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience4

    Service was wonderful, they sat us at the exact time of our reservation, and the food was absolutely phenomenal! Portions were perfect for the price. We even decided on dessert. This restaurant did not disappoint in anyway. Perfect evening.

    Report
20. TB

    ToddB

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    This place is top notch. The staff are very polite and makes sure your well satisfied with your food. We even had the manager stop by and say hello. Food was mouth watering delicious! Drinks were well made. Loved the Black Diamond Martini! Cant wait for our next visit

    Report
21. BS

    BrianS

    Las Vegas

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    Husband’s birthday celebration. Shared a steak dinner because we were not overly hunger. No shared plate charge! Server Trevor was awesome! Amazing cream brûlée cheesecake was amazing!!

    Report
22. OT

    OpenTable Diner

    Des Moines

    1 review

    4.0

    1 review

    Dined on December 29, 2022

    overall4food5service5ambience4

    Getting together with family, including elderly parents. The ambiance was great, a little loud at times, but we were able to converse. Great experience.

    Report
23. OT

    OpenTable Diner

    San Diego

    1 review

    2.0

    1 review

    Dined on December 27, 2022

    overall2food4service1ambience3

    This place just struggles with service overall. There’s a reason it’s crowded, because every other place is booked, so they don’t really care if it takes 25 mins to get a drink or an hr+ for food.

    Report
24. IA

    IAFarmBoy

    Des Moines

    5 reviews

    3.0

    5 reviews

    Dined on December 27, 2022

    overall3food3service2ambience4

    It's just not that good. We will not be returning.

    Report
25. OT

    OpenTable Diner

    Des Moines

    1 review

    4.0

    1 review

    Dined on December 24, 2022

    overall4food5service4ambience5

    Good food, good service!

    Report
26. OT

    OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on December 24, 2022

    overall5food5service5ambience5

    Wanted a nice place for a Christmas Eve lunch and this did the trick! Food was excellent and staff was terrific! Will definitely return.

    Report
27. JB

    JohnB

    1 review

    1.0

    1 review

    Dined on December 23, 2022

    overall1food2service1ambience1

    Brought my family (who had never been to Firebirds). Explained to them how good the food is and the service. Long story short, we had bad service. Our server was gone for long periods of time. When our food came out it was cold. I had to waive down someone else just to get water. Waited 16 min for my dessert. We timed it cause everything else was taking so long. I wish I never brought my family there. Bad experience.

    Report
28. S

    Suzy

    Des Moines

    1 review

    4.0

    1 review

    Dined on December 21, 2022

    overall4food3service5ambience5

    I ordered my steak medium rare, it came rare but that was fine. My friends steak was as they ordered it. The sauce they use for the Oscar steak add-on is not a bearnaise, a little more spicy but okay, I was expecting a true Bearnaise sauce, asparagus on the Oscar was perfectly cooked. Martinis are great

    Report
29. LO

    LynneO

    Des Moines

    3 reviews

    1.0

    3 reviews

    Dined on December 18, 2022

    overall1food1service3ambience3

    Food was awful 3 if are meals van cold, not just not warm but actually cold. We had salmon, red snapper and New York strip and all seemed to have come out of refrigerator. It was taken back and I assume microwaved because came back so fast instead of being remade,

    Report
30. RH

    RollieH

    Des Moines

    21 reviews

    5.0

    21 reviews

    Dined on December 18, 2022

    overall5food5service5ambience5

    Had a lovely meal with friends Saturday night. Had a great server as well.

    Report
31. KP

    KristenP

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Great service and excellent food. We will definitely go again.

    Report
32. SH

    SaraH

    1 review

    1.0

    1 review

    Dined on December 17, 2022

    overall1food1service1ambience4

    Terrible service and food.. was really disappointed. manager tried to Help at the end but we won’t be back.

    Report
33. NT

    NancyT

    St. Louis

    21 reviews

    vip
    5.0

    21 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Each of us got a different entree and all were excellent! Our server was warm and friendly. Great experience!

    Report
34. C

    Chip

    1 review

    5.0

    1 review

    Dined on December 14, 2022

    overall5food5service5ambience5

    Always excellent food and service. Fantastic atmosphere for any occasion or business meeting.

    Report
35. JM

    JesseM

    1 review

    1.0

    1 review

    Dined on December 11, 2022

    overall1food1service1ambience5

    Food wasn’t cooked to temp and the other one was way over cooked, also brought out wrong steak to begin with. Server never asked how food was and never said sorry. Server also asked what drink I wanted and they didn’t have but still charged for that amount instead of adjusting to amount of actual drink I had. What a celebration experience that was

    Report
36. OT

    OpenTable Diner

    Des Moines

    1 review

    4.0

    1 review

    Dined on December 9, 2022

    overall4food4service3ambience4

    Creme brule is amazing!

    Report
37. B

    Brandon

    1 review

    5.0

    1 review

    Dined on December 9, 2022

    overall5food5service5ambience5

    Great food and very nice fancy place. Highly recommend!

    Report
38. BD

    BooDaPest

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on December 9, 2022

    overall5food5service4ambience5

    We were waited on rather promptly by a pleasant waitress. After filling our drink orders our meals were ordered and delivered in short order. (When we arrived for lunch were not many patrons, but it quickly filled up.) After we finished eating our waitress came around for dessert and coffee orders. Having delivered the coffee, our water glasses remained UNfilled and there was no offer for coffee refills. Overall it was good food accompanied by service that did not meet “my” expectations.

    Report
39. P

    Phil

    Des Moines

    6 reviews

    4.0

    6 reviews

    Dined on December 9, 2022

    overall4food3service4ambience4

    Sami the waitress was great. Food took over an hour to get to the table. (Nothing special, two entree meals) when I got my food the shrimp was cold and the little bit of butter smeared on them didn’t even melt because they were cold. The 7oz filet was tough and difficult to cut, although the flavor was good. Drinks were fun and seasonal. Overall good experience.

    Report
40. JO

    JeffO

    1 review

    5.0

    1 review

    Dined on December 8, 2022

    overall5food5service5ambience5

    First time here and the food was fantastic. The specials were very good and the portions were huge. Deserts were excellent!

    Report