Firebirds Wood Fired Grill - West Des Moines

Firebirds Wood Fired Grill - West Des Moines reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Casey

   Des Moines6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   We’ve been to Firebirds man times. We always enjoy our experience. The food was good and the price is ok. The atmosphere is great and the drinks were very good. I’m overly critical of places and we will plan to go back. It didn’t receive the highest rating as I felt the drink prices were a little high, bring down the overall value. With that being said, we look forward to our next trip to FB’s
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 1 day ago

   Hi Casey, Thank you so much for your review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team.
   

   Is this helpful?

2. G

   Gina VIP

   Des Moines8 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Food was good. Host and service awful. The host refuses to look up. He just stands there in his own world. Our server clearly had no interest in working. We literally had to flag him down to get any attention.
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 2 days ago

   Hi Gina, Thank you for sharing your recent experience at Firebirds. We sincerely apologize for any disappointment you may have felt. Your review will be shared with our leadership team.
   

   Is this helpful?

3. D

   Dan

   Des Moines2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lobster queso is the best prime rib and au gratin potatoes!
   

   Is this helpful?

4. D

   David

   Kansas City3 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Ordered the dry aged ribeye but was served a NY Strip instead. There’s a huge difference between the two! The manager came over and actually defended the type of cut served. There was 100%, no chance, the steak they brought me was a ribeye. Usually have a very good dining experience here but this evening was an epic fail. On the bright side, our server was amazing.
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 2 days ago

   Hi David, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

   Is this helpful?

5. R

   Robert

   Des Moines1 review

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went there for a team dinner! Great food, even better service!!
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 2 days ago

   Hi Robert, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

   Is this helpful?

6. J

   Jay

   Minneapolis4 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a beautiful restaurant where you must go for a great dining experience. Our waiter, Trevor was outstanding! One of the finest restaurants we have eaten at in years!
   

   Firebirds Wood Fired Grill - West Des MoinesResponded 5 days ago

   Hi Jay, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

   Is this helpful?

7. D

   Dakota VIP

   Des Moines1 review

   2.0

   Dined on April 21, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 1

   Very disappointed we couldn’t sit on the patio on a 70 degree night. It was too much work to wipe off a table and let us sit out there.
   

   Firebirds Wood Fired Grill - West Des MoinesResponded on April 23, 2025

   We appreciate you taking the time to share your experience, Dakota. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   Is this helpful?

8. L

   Lori

   Des Moines3 reviews

   1.0

   Dined on April 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was poor, server was unpolished, entrees arrived before salad was finished. We won’t be back.
   

   Firebirds Wood Fired Grill - West Des MoinesResponded on April 14, 2025

   Hi Lori, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

   Is this helpful?

9. G

   Gary VIP

   Des Moines9 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enter the front door to welcome smiles, escort to our reserved round table set with menu, wait staff took excellent care of 6, perfect pair is amazing for lunch, separate tickets & out to other matters in an hour & 15 mn. We’ve had lunch all over the metro for several years but Firebirds WFG is Home! Simply the Best—
   

   Is this helpful?

10. J

    John

    Des Moines1 review

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Menu has good variety. Everything we tried was great. Service was very attentive, they don’t overload staff with too many tables.
    

    Is this helpful?