Firebirds Wood Fired Grill - West Des Moines

Firebirds Wood Fired Grill - West Des Moines 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. B

   Brenda

   Des Moines2則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent dining experience! Even @ the 11th hour, when most staff…just want to get out of there! Exceptional service and delicious food- must try the deviled eggs appetizer! We were one of the last patrons in the restaurant and Trevor treated our party as if we could stay all night! Never rushed us and was very attentive from the status of our drinks (offering additional cocktails that would certainly add at least another 30 minutes of table time) down to our pace of food consumption,- offering to box up leftovers as we slowed down. Spot on with a surprise dessert for our special occasion! Keep up the great service Firebirds!!
   

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2. C

   Casey

   Des Moines6則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   We’ve been to Firebirds man times. We always enjoy our experience. The food was good and the price is ok. The atmosphere is great and the drinks were very good. I’m overly critical of places and we will plan to go back. It didn’t receive the highest rating as I felt the drink prices were a little high, bring down the overall value. With that being said, we look forward to our next trip to FB’s
   

   Firebirds Wood Fired Grill - West Des Moines已在4天前回覆

   Hi Casey, Thank you so much for your review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team.
   

   請問這對你有幫助嗎？

3. G

   Gina VIP

   Des Moines8則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   Food was good. Host and service awful. The host refuses to look up. He just stands there in his own world. Our server clearly had no interest in working. We literally had to flag him down to get any attention.
   

   Firebirds Wood Fired Grill - West Des Moines已在5天前回覆

   Hi Gina, Thank you for sharing your recent experience at Firebirds. We sincerely apologize for any disappointment you may have felt. Your review will be shared with our leadership team.
   

   請問這對你有幫助嗎？

4. D

   Dan

   Des Moines2則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lobster queso is the best prime rib and au gratin potatoes!
   

   Firebirds Wood Fired Grill - West Des Moines已在3天前回覆

   Hi Dan, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

   請問這對你有幫助嗎？

5. D

   David

   Kansas City3則評論

   3.0

   在2025年5月2日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 5
   4. 氛圍 5

   Ordered the dry aged ribeye but was served a NY Strip instead. There’s a huge difference between the two! The manager came over and actually defended the type of cut served. There was 100%, no chance, the steak they brought me was a ribeye. Usually have a very good dining experience here but this evening was an epic fail. On the bright side, our server was amazing.
   

   Firebirds Wood Fired Grill - West Des Moines已在5天前回覆

   Hi David, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

   請問這對你有幫助嗎？

6. R

   Robert

   Des Moines1則評論

   5.0

   在2025年4月28日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Went there for a team dinner! Great food, even better service!!
   

   Firebirds Wood Fired Grill - West Des Moines已在5天前回覆

   Hi Robert, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

   請問這對你有幫助嗎？

7. J

   Jay

   Minneapolis4則評論

   5.0

   在2025年4月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   This is a beautiful restaurant where you must go for a great dining experience. Our waiter, Trevor was outstanding! One of the finest restaurants we have eaten at in years!
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年5月2日​回覆

   Hi Jay, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

   請問這對你有幫助嗎？

8. D

   Dakota VIP

   Des Moines1則評論

   2.0

   在2025年4月21日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 5
   4. 氛圍 1

   Very disappointed we couldn’t sit on the patio on a 70 degree night. It was too much work to wipe off a table and let us sit out there.
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年4月23日​回覆

   We appreciate you taking the time to share your experience, Dakota. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   請問這對你有幫助嗎？

9. L

   Lori

   Des Moines3則評論

   1.0

   在2025年4月11日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Food was poor, server was unpolished, entrees arrived before salad was finished. We won’t be back.
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年4月14日​回覆

   Hi Lori, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

   請問這對你有幫助嗎？

10. G

    Gary VIP

    Des Moines9則評論

    5.0

    在2025年4月8日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Enter the front door to welcome smiles, escort to our reserved round table set with menu, wait staff took excellent care of 6, perfect pair is amazing for lunch, separate tickets & out to other matters in an hour & 15 mn. We’ve had lunch all over the metro for several years but Firebirds WFG is Home! Simply the Best—
    

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