Firebirds Wood Fired Grill - West Des Moines

Firebirds Wood Fired Grill - West Des Moines 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. E

   Eric

   Las Vegas1則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   It was very busy on Mother’s Day and the staff went out of their way to help us meet a tight schedule. Food and service was excellent.
   

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2. A

   Austin

   Des Moines2則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   We come here all the time. Even though this is the first time we had issues the manager took care of everything!
   

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3. A

   Ashley

   Des Moines2則評論

   3.0

   在4天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 5
   4. 氛圍 3

   All of the staff were extremely friendly right from the start. Our waiter was extremely knowledgeable and had a great personality. I decided to do the 3 course meal. I started with the tomato bisque which absolutely delicious. For my entree, I chose the sirloin cooked rare. It was cooked perfectly; however, I felt it had little flavor to it. I added shrimp to the order and they were delicious. It came with parmesan mashed potatoes and brocoli which were ok. Overall I was unimpressed with the main course as was my husband who ordered the prime rib and mashed potatoes. My last course was the creme Brule cheesecake and it was delicious. I can't say I'd come back, as it was rather pricey and despite the great staff, the wood just wasn't as amazing as it looked online.
   

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4. B

   Brenda

   Des Moines2則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent dining experience! Even @ the 11th hour, when most staff…just want to get out of there! Exceptional service and delicious food- must try the deviled eggs appetizer! We were one of the last patrons in the restaurant and Trevor treated our party as if we could stay all night! Never rushed us and was very attentive from the status of our drinks (offering additional cocktails that would certainly add at least another 30 minutes of table time) down to our pace of food consumption,- offering to box up leftovers as we slowed down. Spot on with a surprise dessert for our special occasion! Keep up the great service Firebirds!!
   

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5. C

   Casey

   Des Moines6則評論

   5.0

   在2025年5月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 3
   4. 氛圍 5

   We’ve been to Firebirds man times. We always enjoy our experience. The food was good and the price is ok. The atmosphere is great and the drinks were very good. I’m overly critical of places and we will plan to go back. It didn’t receive the highest rating as I felt the drink prices were a little high, bring down the overall value. With that being said, we look forward to our next trip to FB’s
   

   Firebirds Wood Fired Grill - West Des Moines已在7天前回覆

   Hi Casey, Thank you so much for your review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team.
   

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6. G

   Gina VIP

   Des Moines8則評論

   2.0

   在2025年5月3日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   Food was good. Host and service awful. The host refuses to look up. He just stands there in his own world. Our server clearly had no interest in working. We literally had to flag him down to get any attention.
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年5月5日​回覆

   Hi Gina, Thank you for sharing your recent experience at Firebirds. We sincerely apologize for any disappointment you may have felt. Your review will be shared with our leadership team.
   

   請問這對你有幫助嗎？

7. D

   Dan

   Des Moines2則評論

   5.0

   在2025年5月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lobster queso is the best prime rib and au gratin potatoes!
   

   Firebirds Wood Fired Grill - West Des Moines已在6天前回覆

   Hi Dan, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

   請問這對你有幫助嗎？

8. D

   David

   Kansas City3則評論

   3.0

   在2025年5月2日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 5
   4. 氛圍 5

   Ordered the dry aged ribeye but was served a NY Strip instead. There’s a huge difference between the two! The manager came over and actually defended the type of cut served. There was 100%, no chance, the steak they brought me was a ribeye. Usually have a very good dining experience here but this evening was an epic fail. On the bright side, our server was amazing.
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年5月5日​回覆

   Hi David, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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9. R

   Robert

   Des Moines1則評論

   5.0

   在2025年4月28日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Went there for a team dinner! Great food, even better service!!
   

   Firebirds Wood Fired Grill - West Des Moines已於2025年5月5日​回覆

   Hi Robert, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

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10. J

    Jay

    Minneapolis4則評論

    5.0

    在2025年4月25日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    This is a beautiful restaurant where you must go for a great dining experience. Our waiter, Trevor was outstanding! One of the finest restaurants we have eaten at in years!
    

    Firebirds Wood Fired Grill - West Des Moines已於2025年5月2日​回覆

    Hi Jay, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
    

    請問這對你有幫助嗎？