Firebirds Wood Fired Grill - St. Charles
Mother's Day Menus & Specials
Celebrate Mother's Day at Firebirds and enjoy our Slow Roasted Prime Rib.
Sunday, May 12, 2019
Father's Day Special Menus & Reservations
Celebrate Father's Day at Firebirds and enjoy our Slow Roasted Prime Rib all day.
Sunday, June 16, 2019
Easter Restaurant Specials & Reservations
Celebrate Easter at Firebirds and enjoy our scratch-made Seasonal Features or our Slow Roasted Prime Rib. Opening early at 10:30am.
Sunday, April 21, 2019
Great food with outstanding service.
Busy times are a bit loud but the atmosphere is still better than most.
our prime rib came to table too close to the salads we ordered.. hardly started eating them when hot food was delivered.
This was our second visit to Firebirds and it was a much better experience than our first. We were seated promptly (we had a reservation), and the service was outstanding. The caesar salad is amazing, and our dinners arrived promptly. We will definitely return.
All great - food and service. Seated on time. Good wine selection.
Both steaks were cooked to wrong temp. Other food was bland.
It was great
We ordered a New York strip steak that ended up being SUPER fatty. It just wasn’t a quality cut of meat. But the staff provided incredible service and replaced the dish immediately. They gave us a discount too. All the other food was amazing, especially the ahi tuna appetizer.
Food was great...A little pricer than we can afford, we had a gift card....Their signature Manhattan was the best...
Great food. I had prime rib, end cut. Great. Other guests had pasta and steak and shrimp. Excellent.
For the most part, the food was good, but my 12 oz steak looked larger than my husband's 14 oz steak. My steak was under cooked but not enough to send back and my husband's steak was over cooked, but he doesn't like to send food back. The soup, salad, and sides were excellent. The ambiance was great. The waitress did not offer to refill our drinks during the entire meal. Based on the cook of the steaks and the service, I think the cost makes me have higher expectations than were delivered in our visit.
Excellent ambiance. Normally the food is outstanding but this night is was a notch or two below the usual. The waitress was friendly and attentive.
We went to have a nice dinner after a concert and was a bit disappointed. Service was good. Noise level was acceptable. I have some hearing tinnitus which makes it hard in restaurants and was OK with it. My wife ordered a burger that was OK. Nothing special. I got the Beef Kabob. It did not appear to be overcooked, but it was chewy and tough. So I assume it was the cut of beef used. Did not finish the meat as a result. Very disappointing for the $$. I will give the restaurant mgr kudos as he took it off my bill after I mentioned the food quality to the server. I may be back as a result of the service recovery. However, I will be wary of this item on the menu.
I have come to Firebirds in the past with a very good experience. This experience was a bit different. The food was cold - the app, the entrees and the sides. The table next to us also had to send their food back. I let the waitress know and she was very sorry for the experience. She worked to make it right, but unfortunately I had to eat after the rest of the table because it took time to recook my meal. Not the best experience. When the check came, they didn't comp the entree, they comped a glass of wine. Not a good example of service recovery. Not sure we will go back.
Our main server was great. However, the secondary server, or one who brought food was not focused. Thanks.
Menu choices were excellent - not too much, and not too little. Being a pescatarian, there were some really good fish choices, and the food was very good! The atmosphere was very open, yet cozy. Our waiter, Cody, was very attentive - not hovering, but didn't get lost for long periods. Highly recommend.
We visited with friends from out of town to impress them with Firebirds at Streets of Saint Charles. The service was good and the salad was excellent. The cocktails were good but high priced. The entre Special Prime Rib was disappointing. The meat was full of gristle and difficult to chew. Your special should be special!
We went to celebrate my son's birthday - he requested we eat there! The hostess greeted us promptly and we were seated quickly. The waitress was outstanding and helped us with suggestions for our meal. I whispered to her what we were celebrating and the surprise was a wonderful Oreo sundae. Chef Earl himself came out and presented it to him. What a memorable occasion. We will definitely be back. I also recommend to make reservations.
We had a wonderful dinner party at Firebirds Grill this past Tuesday! Our waitress Gabby did an excellent job in the food was fantastic! I will definitely be back again soon with friends and clients!
We celebrated a birthday with a total of people in our group. Wonderful evening!
Although the food is a bit pricey it is par for the course for excellent food. The service was very good, was a bit noisy, but there were a few celebrations going on around us.
Parking was a bit limited. Restaurant was very clean.
This was our first visit to this restaurant. Very easy to find, atmosphere was quiet but interesting, and selections great. My son's girlfriend works there and that was why we chose it for lunch. The appetizer of lobster-spinach queso was OUT OF THIS WORLD delicious. All of the entrees ordered were brought to us with no long wait. Our waitress was VERY efficient in taking our orders, refilling our drinks and asking if we needed anything WITHOUT being overly obnoxious about it. I would recommend this place without hesitation and I can say, we will definitely return here in the near future.
Really had a nice meal and experience at the Firebird Grill in St Charles. It was great that they’d take a reservation for 2. The kebabs and Salmon were cooked as ordered. The lobster dip was fine. Service and drinks were well done with a nice selection of beer
10 year Anniversary
We arrived and were seated quickly thanks to Open Table reservations. We had an hour and a half to eat before my sister and brother-in-law had to leave to go to the airport. We told our waitress this up front. My brother-in-law got a salad, I got chicken and my sister got one of the daily specials. No steak. No extras of changes to the dishes.
The restaurant was clean. The ambiance was good. Our waitress was good. It was a pleasant wait until we realized we only had 20 minutes left. I asked the waitress how much more time we were looking at. She assured us we were the next ones up.
We got our food with 10 minutes left to eat. My sister’s broccoli and my broccoli were barely cooked. Mine wasn’t even lukewarm. My brother-in-law said his salad was ok. I got a box, ate half the chicken and put the rest in a box. My sister didn’t have time to eat more than half of hers and couldn’t get a box because they were on their way to the airport, not home.
I’ve eaten here a couple times before, but this was, by far, the worst experience we’ve had.
Nice ambiance, great place for visiting with friends, waiter was customer service oriented and friendly. Salmon was a little well done, dry, for our liking; but loaded baked potato was really Great!
Oh my! The ambiance was amazingly calm yet the bar colors, the fire, the smell of wood....very relaxing. Our server was courteous, pleasant, professional, helpful, knowledgeable...we never waited for anything. I had the meatloaf...best I ever had along with those green beans. My family can be difficult to please and each one of the family members said they would come back. PS-the complimentary creme brulee cheesecake was to die for! It was a nice surprise to receive a Birthday card from the staff...very nice, personal touch!!! I can't wait to return!!
The food has always been really good here. I tried the meatloaf for the first time and it was outstanding along with the au gratin potatoes were creamy and tasty. Service was stellar thanks to Taylor.
Restaurant itself was very nice and the overall service was very good. Unfortunately the food was not so good. DON’T ORDER THE PRIME RIB! This was the worst prime rib I have ever had. Extremely fatty with no taste. This is the second time I have had their prime rib. I thought I would give it a second chance but that was a Hugh mistake. In addition the food was serve lukewarm at best. This was true for both of us. The baked potatoes was not even warm! I was so disappointed as I like the restaurant but the food quality is dropping and certainly not worth the price. I hope they fix the issue in the kitchen. It will be awhile before we go back or recommend this restaurant
Employees were great, and the food was excellent. When I made the reservation online, there was no spot to add special instructions. We were seated at a booth, and would have much preferred a table. That didn't take away from our experience, though. We'll definitely be back!
I had a reservation at 8 o’clock and arrived exactly at that time. When I got there, the hostess was gone and there was a long line of people waiting to be checked in which took a while because the hostess checked everyone and led them to their table herself, leaving the check in spot unmanned. When she got to me she told me they were running 15 minutes late on reservations. We were not seated until 8:30, a full 30 minutes after our reservation. I noticed several other parties who also had reservations and waited longer than they were told they’d be waiting. I would have appreciated a more accurate estimate on the wait time because I would have just decided to eat somewhere else entirely, especially being in an area with several other restaurants nearby within walking distance. When we were seated, their was no silverware at our table and we couldn’t get a hold of anyone to ask until our food came out. Our waitress seemed very busy and we only saw her when she took our order and when she came with the check. All in all, it was a very hectic experience service-wise which is disappointing because the food itself was excellent.
It was a good experience and the food was excellent I would recommend the restaurant to anyone people where nice and the service was excellent
My service has always been remarkable and professional.
Steak was overcooked. Waitress told us they could make a certain drink, couldn't do it even after using google. Had 3 different people serve us. For spending $80 on two meals (that was the cost without drinks) it was lackluster at best. Hopefully it was a one off deal, but for my first visit....could have had a better experience at Dennys.
Celebrating our friends anniversary
It was an awesome experience! I was in town for a conference and this restaurant was recommended! Loved it!
There seems to be no allowance for the noise level. It can be difficult to hear the people at your table.
Enjoyed Firebirds. Everyone had a good time. Will go back again.
Great food and service. Love the wait staff. Very smooth and professional.
The food was great, however the prices changes after we received our meal and the it wasn't ajusted even after we brought it to the waitresses attention. First time and we are not looking forward to returning.
not sure what 'noise level' is for in survey, are you referring to actual loudness?? If so no issues there. Only issue was price maybe a tad high but not a big complaint since food was very good.