Firebirds Wood Fired Grill - Richmond - Short Pump

4.6
995 Reviews
$30 and under
American
Firebirds Wood Fired Grill is located in Short Pump Town Center across from Dick's Sporting Goods. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday - Friday from 4-7PM at the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price.

Support Firebirds Wood Fired Grill - Richmond - Short Pump during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 995 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.4
value
Noise · Moderate
92% of people would recommend it to a friend
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TD
vipTomD
Richmond
3 reviews
Dined 2 days ago
Overall5food4service5ambience4

Fun place to go for a birthday. Good food selections and drinks. Service was very good.

KN
KurtN
1 review
Dined 2 days ago
Overall5food5service5ambience5

Each meal was delicious. Server was very attentive and pleasant.

JE
JacquieE
1 review
Dined 3 days ago
Overall1food1service1ambience1

I wasn’t even halfway through my meal or done ordering and we got the check. Disgusting!!!

OT
OpenTable Diner
Charleston
1 review
Dined 7 days ago
Overall1food1service5ambience2

We were over charged. 110 for two people and the food wasn’t even that great.
We sent an app back and was charged for it and ordered a salad and split it and they charged us for 2 salads

Server was very nice and genuine

R
eatRva
Richmond
12 reviews
Dined on May 2, 2021
Overall3food3service2ambience3

If the waitress that was supposed to take care of us spent more time doing that maybe I would feel differently. Another young man came and checked on us after abt 10 min. He, in the end did fine. Come to find out, we observed 2 female staff, chit chatting with 2 men on outside patio. Not 1x, not 2x but 3 separate times for one time more than 5 min. One was supposed to be taking care of us. Not acceptable

MA
MargaretA
Richmond
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Great meal

R
Renay
Richmond
1 review
Dined on April 30, 2021
Overall5food5service5ambience5

Food was delicious, decor nice and service excellent

G
Gigi
Dallas
3 reviews
Dined on April 29, 2021
Overall5food3service5ambience4

Excellent service and atmosphere

OT
OpenTable Diner
Richmond
4 reviews
Dined on April 28, 2021
Overall5food5service5ambience5

For a first date it went very well. Hopefully we have another. Thanks Firebirds!

CW
CharlesW
Richmond
2 reviews
Dined on April 24, 2021
Overall4food5service5ambience5

We heard so many greet things and looked forward to our first visit. One thing we kept hearing was they had the best bread in RVA!! All other tables were offered bread and butter except for ours. We were baffled by this. We didn’t want to ask because we weren’t sure if it was something standard for dinner or not. What we saw others eating looked great from the bread side of the house ! That was the only real negative and we’ll be back!

BR
BarbaraR
Richmond
1 review
Dined on April 24, 2021
Overall4food4service5ambience4

The food was very good and the quality was equal to the price. The restaurant itself could have been a bit cleaner. (When there is a $100 bill for two people seeing a wine bottle display with dust is disappointing!) The server, Kayla (I think), was amazing and did an outstanding job!

M
Mitch
Richmond
1 review
Dined on April 24, 2021
Overall5food5service5ambience4

The hostess was awesome, we had booked our reservation at the wrong location and she was very accommodating. The food and drinks were amazing. The double black diamond cocktail was amazing. You can't go wrong with any of the side salads. Do yourself a favor and order the southwest au gratin potatoes instead of a baked potato.

OT
OpenTable Diner
Richmond
1 review
Dined on April 23, 2021
Overall5food4service5ambience5

good 21st bday dinner

GA
GAS007
Richmond
2 reviews
Dined on April 23, 2021
Overall5food5service5ambience5

Delicious!!! Highly recommend the Blue Cheese Fillet with Button Musy!

LW
vipLindaW
Richmond
26 reviews
Dined on April 21, 2021
Overall4food4service3ambience4

Firebirds continues to be overpriced & food quality has gone down in quality & quantity. Our server didn’t really listen to our order. I asked for the spinach salad & was served a Ceasar salad, my friend requested “no lemon” in her tea & refill- both came with lemon. He made up for it with a free dessert with extra whipped cream which was very nice! It was a beautiful day to be outside & enjoy time with a my friend.

TB
ThomB
Richmond
14 reviews
Dined on April 18, 2021
Overall5food5service5ambience5

Food and service as expected. ....................................

g
grateful
Richmond
47 reviews
Dined on April 18, 2021
Overall5food5service5ambience5

Excellent! The best Salmon and salad and it was obvious the greens were fresh. Reasonable prices and our service was excellent!

KB
KrystalB
Richmond
1 review
Dined on April 17, 2021
Overall1food1service1ambience1

This was a horrible experience than the one I’ve dined with in Charlotte, NC. The waitress did not comprehend my clearly stated drink order. Me and my fiancé requested well-done steak which came out bloody still, and after sending it back my loaded baked potato came back out with a piece of hair on it. I was completely done and disgusted. Never dining here again and do not recommend this location.

MB
MerB
Richmond
1 review
Dined on April 17, 2021
Overall1food1service2ambience4

The food was sub-par for the price we paid for it. I paid $30 for a steak that had NO flavor whatsoever. The food took almost an hour to get to us, and when we asked to speak to the manager, he was rude and basically told us we were wrong. Will never be back again. And will be telling my friends not to waste their money here.

H
Happy
Richmond
3 reviews
Dined on April 17, 2021
Overall4food4service5ambience5

Everything was fine EXCEPT there was a hair with my steak that I did not order. Not very appetizing!

CB
CarolB
Richmond
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

Our table was ready on time, the service was excellent, and the food was great.

KH
KristenH
New York Area
6 reviews
Dined on April 16, 2021
Overall4food5service5ambience4

I have to admit I was not super excited that this restaurant was in a “mall” as mall food, in my opinion isn’t always great. We were very pleasantly impressed with the whole experience! Our server was excellent! Personal and professional. Food was delicious!!

HM
HaroldM
Richmond
1 review
Dined on April 16, 2021
Overall4food4service4ambience3

Good food, Well prepared Good value, Enjoyed our meal

AS
AliS
Washington DC
1 review
Dined on April 16, 2021
Overall3food3service5ambience5

Service was great. They had a smaller menu, mostly steaks. Probably a great place to go for wine and steak, but the name made me think they had more options. I had a chicken salad which was not exciting. Wine choices were great. Also had the Philly egrolls which were tasty, but the burger we ordered was just ok. Ambiance was really nice.

C
Cruella
Richmond
2 reviews
Dined on April 14, 2021
Overall5food5service5ambience5

Great food and great service. Delicious desserts.

JR
JenniferR
Richmond
2 reviews
Dined on April 14, 2021
Overall5food5service5ambience5

Always a wonderful meal and great service! I come here every year for my birthday

C
Cruella
Richmond
2 reviews
Dined on April 12, 2021
Overall5food5service5ambience5

Always an enjoyable experience with great service and delicious food.

KR
KarenR
Richmond
8 reviews
Dined on April 11, 2021
Overall5food5service5ambience4

great food and service...enjoyed the outside patio, preferring the hightop tables

FF
Food4Fun
Washington DC
1 review
Dined on April 11, 2021
Overall5food5service5ambience5

The food and the service were excellent. Kudos to the team!

C
Christina
Richmond
3 reviews
Dined on April 10, 2021
Overall5food3service5ambience5

Service was great! Waitress was attentive and drinks were great.

ZY
ZYBY
Richmond
5 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

The food was fresh and served quickly. Service was great and restaurant was clean and tables were spread out nicely.

MA
MelanieA
Richmond
1 review
Dined on April 10, 2021
Overall4food4service4ambience2

Service was good but lighting at our table was a little too bright where I sat but it was ok where my husband sat.

LS
LaShandC
Richmond
4 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

I absolutely love this place! The food is great and so is the service! I will definitely visit again!

MA
MarlenaA
Richmond
1 review
Dined on April 10, 2021
Overall4food5service5ambience5

Draft beer was hot and my lemonade drop got forgotten until almost time to leave. Waiter was nice took off my drink but other than food great and fast. Just recommend drinks being colder

SG
StephanieG
Richmond
1 review
Dined on April 9, 2021
Overall5food5service5ambience5

The service and food price of 12.95 for perfect pair was ideal for lunch. We sat outside on the patio, and it was the perfect day. Our food choices came out as we requested. I would definitely recommend this place for lunch or dinner. 🤗

C
Carlene
Richmond
1 review
Dined on April 8, 2021
Overall5food5service5ambience5

Everything was great!!!!!! I will be back!!!!🤩🤩🤩🤩

HH
HopeH
Richmond
1 review
Dined on April 3, 2021
Overall4food4service4ambience4

Excellent service and Awesome food!! The atmosphere was great.

OT
OpenTable Diner
Richmond
1 review
Dined on March 28, 2021
Overall5food5service5ambience5

The restaurant was not crowded. All of our meals were quite good. The server was very pleasant and efficient. We shared a great bottle of wine.

JM
JohnM
Richmond
5 reviews
Dined on March 28, 2021
Overall5food5service4ambience5

One can count on delicious food at Firebirds. Started with the seared tuna, which was amazing. The wasabi mustard was a perfect combination. The steak was seasoned perfectly, although slightly more done than I ordered, but delicious none the less. The chicken pasta had a good amount of flavor and the loaded baked potato was also good. I like to season the outside of my baked potato with salt, but this one had too much and therefore was not edible.

OT
OpenTable Diner
Richmond
1 review
Dined on March 27, 2021
Overall5food3service2ambience5

Disappointed to say the least., they charge too much for a salad with an entree. I wanted a salad but my meal was almost $25 and I ordered a glass of wine. i was hungry when i left because i didn’t eat the scalloped potatoes as they didn’t cool off until after I had finished my salmon and they were way too salty. I’m on blood thinners and can’t eat overly salty food.

Our waiter never came back and checked on us after our food was delivered, if he had, I would have asked for a replacement for the scalloped potatoes. we saw him once after he took our order, of course to run up the bar tab and that was it. he only came back to bring our checks which is horrible service at any restaurant. there were 6 of us so we spent $300 at a minimum and that was before the tip. we were there for @ 3 hours because he disappeared @ 45 minutes into our reservation. He didn’t ask us if we wanted dessert because he could tell we weren’t happy. I’m shocked other staff didn’t report the waiter to a MOD.

FAQs

Firebirds Wood Fired Grill - Richmond - Short Pump does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Richmond - Short Pump also offers takeout which you can order by calling the restaurant at (804) 364-9744.

Firebirds Wood Fired Grill - Richmond - Short Pump is rated 4.6 stars by 995 OpenTable diners.

Firebirds Wood Fired Grill - Richmond - Short Pump does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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