Firebirds Wood Fired Grill - Richmond - Short Pump
Mother's Day Menus & Specials
Celebrate Mother's Day at Firebirds and enjoy our Slow Roasted Prime Rib.
Sunday, May 12, 2019
Father's Day Special Menus & Reservations
Celebrate Father's Day at Firebirds and enjoy our Slow Roasted Prime Rib all day.
Sunday, June 16, 2019
Our wait staff, Chuck was great. Enjoyed Easter with family.
We were seated promptly after the rest of my party arrived. It was nice to be able to come in and be seated after the long day we had experienced. Our serving team was prompt, courteous and very pleasant. Will definitely be back again!
Never used OpenTable for Firebirds and not sure it was necessary but it worked. Waited a few minutes for our table when we had the option to sit in the bar area. Glad we waited because I server was GREAT! I don't know that I've ever had a bad meal at Firedbirds Short Pump. The carrot cake was delicious and recommended.
Food was alright but rather bland and some meals were a bit cool
The restaurant was loud and packed, which made the service a little slow. With making our reservation in advance, I wasn’t pleased with where we were placed to eat. We were right in front of the kitchen and the lighting made us feel like we were sitting under a spotlight. It would have been more comfortable with sitting on one of the sides away from all the kitchen traffic. I’ll know next time to request a less busy area to sit.
The salmon was wonderful and the service was great.
Great service!! This was our first visit! Food was outstanding. Especially the ribs. Can’t wait to go back.
Excellent food and service! This restaurant always exceeds expectations and a delicious meal was had by all!
Restaurant is located inside the Short Pump Mall (park near Dick's Sporting Goods). Overall experience was good. Fish tacos were smallish, but their tortillas were better than most. Ambiance was pretty nice, with wine bottles on display throughout the restaurant. Kids menu had a lot more than your normal stuff.
Great service. Food was awesome. Drink prices are a little high and the dining room is loud, but otherwise we had a great experience!
Our server had to be asked several times to check on our drinks. They were served just before our meal arrived. One order of beef kabobs was ordered medium and was brought out RARE! Waiter asked when he brought the check if he could send it back. By then too late. Didn’t discount or bring manager over. Will never eat here again. Love the Firebirds in Winston Salem. Very disappointed with this location and the place wasn’t even 1/4 full for such poor service.
Great evening out in a great location. Food was delicious and staff was super nice.
As always the food was excellent. Our waiter Dan was very attentive, excellent personality awesome service. Our visit as always was very enjoyable 👍🏼
Appetizer came out cold but was quickly corrected; burger ordered medium well, came out medium rare and while it was corrected, still was not the temp and was thrown on a new bun but was not reset. Never saw the manager to apologize but server was very good and did best she could.
Lobster Queso is a favorite of mine.
I got the Cobb Salad and my bf got spicy chicken pasta dish. Outside of the Queso dip and chips the food was subpar. Not very favorful. The atmosphere was nice along with the waiter. We both said we could of just got two plates of the lobester queso and chips and been satisfied!
If I go back it will definitely be for just the queso.
Dinner was solid, overall service was amazing.
For the price the food was just OK. I have had better steaks for the same price and my prime rib had a lot of grizzle in it. The potatoes and salads were very good!
Visited for a birthday dinner with my husband and toddler. The food was fantastic (surf & turf, my husband got the ribeye and my son got the children's steak). The waiter was more than helpful with questions and organized a small birthday dessert. It was a perfect experience.
There were many open tables and yet we had to wait almost 30 and had to complain to get seated
All of our meals were great, table server was awesome too! Great place
Was seated right away near the entrance. I was a single diner. Had to ask for bread, and iced tea refills. Food was good, but a tad on the cool side.
I will always remember Firebirds restauranti got engaged there that evening..and everything was perfect! I had a 9'oclock reservation but I arrived 2 hours early..they were able to seat me within 30 min.Drinks were good and the steaks were excellent...and she said Yes!!!!!
A little pricey
They were super busy. Service slow. Server was well spoken and pleasant. Mashed potatoes and veggies were awesome. But the kabob meat was inconsistent. One bite tender. Next bite tough. Not a lot of flavor.
Service was great since we made a reservation. However, as we waited for our table we about 20-30 patrons turned away because of an announced 2 hour wait. Once we were seated we noticed the restaurant was only about half-2 thirds full. We were told there was a shortage of staff. Hmm, wonder why, on a Saturday night?
Also, my husband got the Steak tenderloin salad which is usually one of his favs. This time, the steak was real tough with lots of fat. I had Salmon salad and could barely find the dressing nor any other ingredients besides lettuce. We didn't say anything, not wanting to complain. Our waiter was great. This is usually our splurge/go to place the food was just satisfactory. Just my 2 cents.
Best thing I had was the pineapple/strawberry Martini.
The wait was long when I already reserved a table. They said they set up my reservation but didn’t so somebody had to go over them to do it. The food was not taken right and very dry surprisingly.
Food was good. The noise level made it impossible to have a comfortable conversation. I will never return because of the noise.
From the minute we were seated we received great service and the food was superb!
Everything was great!! The desserts were OUT OF THIS WORLD!!! I had the carrot cake and ordered some to go!
One of the ordered steaks was completely overcooked. The manager took care of the complaint and a new steak was prepared to order. Service was okay, without particular attention.
Great dinner and excellent service. A wonderful date night meal!
The food and service was great. We will definitely return.
Firebirds has delicious food with a beautiful atmosphere!
Great meal. The waitress seemed to be put off by us and wasn’t very friendly but other than that it was fantastic!!
Good food and service, friendly staff, good portion size for the price of the meal. Enjoyable evening out.
Reservation at 7:00 - they seated us on time. Great turnaround time from ordering until the meal was served. Food was awesome.
Food and service always well done. We had an enjoyable meal
Great , awesome waiter.
You need a reservation...wait can be an hour if not. It took awhile to receive our wine because they were short of wine glasses. Both my husband and I felt that our wine was not pinot grigio but a chardonnay. Perhaps we should have spoken up. The wine had that oaky taste to it that a chardonnay has. My steak was excellent, grilled to perfection, had the blue cheese 7-oz filet mignon. My husband had the sirloin, which was cooked to his preference, but it was a little sinewy. I was surprised that the steaks only came with one side and no house salad was offered--that would have been extra. Everything I've eaten at Firebird's has been delicious. Not happy about my wine. Glad we had a reservation.