Firebirds Wood Fired Grill - Richmond - Belvedere
The food was delicious- however we had a dreadful time with the service. And they had no more baked potatoes at 7:45 on a Saturday night??? Bizarre!!! They kept bringing us a drink we did not order/ then copped a horrendous attitude when we told them for the third time that we did not order the drink. We spent a lot of $ for food- wish the service would have matched the food. We will be ordering takeout from now on.
Not sure what the issue was here...also did not realize this was a chain my fault. On a Saturday night this place should be completely full and it was barely half busy. Newer spot, very large space not sure what this used to be out in Bon Air. The food was horrible, the chicken was dry and tasteless, the salmon was burned and dry, kitchen forgot one of my sides...the server was nice enough but failed to check in and kind of deserted us for at least 20+ minutes at one point during the dinner, empty water glasses, appetizer left on the table until we left. The manager came over and apologized and took care of the food which was nice we didn't really ask for a manager the server insisted... we paid for our wine. I think this place is OK for probably bar food, wings, burgers maybe but definitely not an actual meal at the prices they were charging, I would go somewhere else spending almost $100+ on two meals, an app, and 2 glasses of wine there is much better in Richmond. What a shame Bon Air always seems to be lacking in finer dining.
Our waiter, Nick, was outstanding and such fun to talk to. He took very good care of everyone at our table, even the special requests.
We were celebrating two birthdays the service was great. Larry was our waiter and he did an oustanding job servicing everyone needs. There was no wait we were able to be seated immediatly upon arrival.
Firebirds experience was great as usual. Food excellent; service also excellent ( you have a real winner in Arman, we request him every time we go to Firebirds and we are there just about every week.) All-in-all we are great fans of your fine restaurant.
Food was fantastic and very reasonably priced. Portions were generous and dessert was mouthwatering. Can’t wait to go back!
I’ve always enjoyed everything I’ve ordered, but I was disappointed in the prime rib. First time I’ve order it and it was very tough. Cooked properly but the meat was like chewing a piece of beef jerky.
I’ll definitely go back, but will not order the prime rib again.
We were immediately seated when we arrived. Our server, Katina, came over less than a minute after we were seated. Excellent service by her during our visit! We ordered the red sangrias... note to bartender; please remember to stir drinks before giving them to the server! My wife had the Cilantro Chicken, she said it was well-flavored! I had the Caesar salad with salmon; the salmon was a bit too salty but the salad overall was very good. The desserts were excellent! (Creme Brulee Cheesecake & Key Lime Pie) Overall, a nice visit! Great job!
The food was yummy, our server was great and we had a lot of fun. A good evening out!
This visit was very average at best. Steak was just okay but certainly not worth the price. Service left something to be desired as our server was distracted trying to help a large group. We felt like after thoughts. We went at 4:30 which was a time that there were several servers standing in the back talking. This was my wife's birthday which we put in the reservation which was never acknowledged like other restaurants do. We eat out a fair amount of time and wanted to give this place another try. It average at best and likely not a place we will return. Certainly not for a special occasion as they are priced like places that provide much better service and food quality.
always a good time, great service and good food. If you have a reservation, it's even better.
We celebrated my Mother's Birthday on a relatively quiet Saturday afternoon. We had a group of 20 [2 tables of 10], so we had two waiters/waitresses. One of the waiters seemed to be more attentive and on the ball than the other. One table was served water and bread while the other table was not, not to mention drinks orders were mixed up, and it just seemed like a lack of care. Thankfully, the good waiter picked up the slack and my mother had an enjoyable time.
Our waiter "Red" couldn't have done a better job. He was great.
Service was a little slow this time... In 2.5 hours saw the server maybe 4 or 5 times. Food took awhile
We love the peppercorn steak with the lobster tail amazing food amazing prices
Date for Valentines Day , overall great experience. Would definitely recommend anyone to go back
Great experience,Our waiter was excellent,And the manager came out to see if we were enjoying our food,Which was very important.
Excellent, as always! The Belvedere restaurant is so much better than the Short Pump restaurant.
Firebirds is one our favorite restaurant in the Richmond area. When we go there we expect to have a good meal and good drinks. We have yet to be disappointed, for either lunch or dinner. This past Valentine Day we had lunch at Firebirds and we were delighted. I had the American Kobe beef meatloaf, which I finished the next day. My wife had the Spinach Salad which she added the wood grilled tenderloin, which she loved.
Took much longer than should have for the food, and the check. It was a late lunch and not many people. service was just too slow. Wait was very nice but just too slow.
Great place for dinner or lunch. Food and service always outstanding.
Always outstanding food and excellent service. We had a party of 11 and were well taken care of.
Excellent service, however my sirloin was very fatty with a streak of gristle in it. My associate’s steak special was very small and his side of mac n’ cheese was frankly bad. And you could hear someone sitting across the table.
might try it for burgers & fries, but not for finer dining
I love this spot, and I come every year for my Birthday.
did not make a big deal but one dish was not served as what it should have been... the pineapple chicken lacked the pineapple
Glasses had water droplets and were slightly sticky. The seats had some crumbles on it. Otherwise, pretty stellar food and attentive service.
The new sirloin they are serving is not as good
Excellent service and wonderful food. Will definitely be back.
Awesome as usual!!!
Tastes great. Less filling. Here's some padding so that the review is over 50 characters.
This was my second time going to Firebirds Wood Fired Grill and every time I go it gets better and better! 100% would recommend the Lobster Spinach Queso, AMAZING!!!
This location is always wonderful for dinner...lunch is a struggle to do quick enough. Our waitress, Taylor, was phenomenal, and even recognized our anniversary dinner with a nice Crème Brule cheesecake desert on the house. So yummy, and almost too pretty to eat. The Coconut Shrimp appetizer had some of the biggest shrimp I have ever had. - almost the size of Prawns. The mango chutney and slaw that accompanied them, was fabulous. As was our Ahi tuna app too. the Jicama, salad was great, and just the right amount of wasabi. The Filet and prime rib, were wonderful as always, as was the BLT salad and our seared green beans and loaded potato.
Tried to stay away from the yummy butt bread :) but my hubby could not resist.
excellent meal - that we have come to expect from this restaurant and location. It may not rival the delicacies of some more fancy and showy locations, but the food, and service are just so consistent - no complaints here!
My husband and I had had your Cilantro Chicken (not sure that's the exact name) and were very impressed, so we ordered it again and were very disappointed. The chicken this time was dry and not nearly as flavorful for some reason. We never mentioned it to our waitress, hoping it was just a one time thing. The steak sandwich our friend ordered was raw in their opinion, so it was sent back, but then it was well done instead of medium. They also chose not to say anything.
Arman is an amazing waiter and needs to be seen to be believed
the restaurant was very noisy and we had a server who disappeared and rarely checked on us. My steak had to be redone and I waitied and waited for our server to return to see if our meals were prepared OK. I donot recommed this restaurant as we have been frequent diners the past few years and have noted both service and food has progressively gone downhill.
Excellent food and the waitresses were great. Must go again.
Great food fine service
4 of us ordered different entrees, all tasty, excellent service