Firebirds Wood Fired Grill - Overland Park
Overall it went ok but our server struggled. Not particularly attentive, not a great listener. We had to repeat ourselves several times. He seemed to be under-trained, and didn’t really project any personality; maybe he was concentrating too hard. In any case, he was not ready for prime time. Our receipt says his name was Dennis. We like Firebirds and will be back, but this experience was a bit disappointing.
Great atmosphere. Great food! Pleasant staff! We will definitely be back!
Food was average at best. We sat at s wobbly card table for Valentine’s Day...they should be ashamed and embarrassed. Will never go back. I could tolerate the overpriced food... but seriously a card table????? Shameful
Atmosphere unbelievable, great customer service and the food was fabulous! Would visit Firebirds again!
Very good every time we go and food comes out in a timely manner and very good made to perfections and staff very friendly
Ordered the blue cheese filet. The sauce was amazing and the steak came out the right temp. Was so moist was able to cut it with a fork! Best steak I have had !
We love coming to Firebirds! The food is always great and the service is without flaw! :)
The service at this restaurant is excellent. Everything was delivered as expected and never had to wait for or "find" our waitress. She was always one step ahead of our needs.
Great business lunch experience.
As always, great food and service! I had a salmon salad. The salmon was wonderful! I will definitely be back!
Firebirds is always a hit for my family and I. The food is always good as is service. This is one of our favorite places to frequent.
Fabulous food & service! We really enjoyed our dinner & wine.
We were a large party and spent over $500 total tab. A few entrees were really good but at least three were not. Two people had ribeyes that were tough; one made the comment that he had to saw through it and the other commented that Texas Roadhouse had a superior ribeye. One person was served cold filet kabobs (ordered medium). The entire meal was not just no longer warm but was actually cold, like it came straight from the refrigerator. While some in our party had good food, the bad experiences for at least 30% of the party outweighed the good. The service and ambience were excellent.
Food was good, service was good. The price was on par with others is this class. We had an enjoyable dinner and will go back.
Great atmosphere, food & service!!! Will definitely be returning to this restaurant.
Appreciated the steak special. Hadn’t planned on going out but it gave us the nudge we needed.
Service was good. I had the cilantro chicken. The chicken was tough due to be overcooked. The onion rings on top were way overdone, almost hard. My friend had the salmon. It was underdone, definitely not medium well as our server told us it would be.
Great food and good service! We both had prime rib with baked potato, 🥔 mushrooms 🍄 and broccolis 🥦 It was delicious! Their bread 🥖 just came out from the oven! 😋
We had our 39 th anniversary. They hostess acknowledged it
The table was ready as soon as we got there. We were greeted by our waiter within minutes of sitting down. He was a great waiter. Keep us up on refills or whatever we needed but didn’t make himself obvious or disrupt our conversations. It was a great experience!
Very frustrating. We “booked” on Open Table and went before our time and weren’t seated until 40 min AFTER our scheduled time. All walk ins there were seated before us. What’s the point of Open Table? Food was okay but a salad and 2 glasses of wine was $50!
Great food and service. Can be VERY busy on Friday nights and can be quite loud from 6 PM through 9:30 PM
Fantastic as always!!
I have been to the Bird many times. Ambiance is great. Prime Rib is great. I shall return
Both salmon entrees are to die for! Ribye hint. On the ribye, if you want medium rare order medium.
Very disappointing experience. We’ve been here numerous times always enjoying ourselves and looking forward to a return visit.
We arrived on time for our reservation but waited approximately 30 minutes to be seated. We weren’t the only people as the waiting area had many folks waiting to be seated.
The food has always been good, making us want to try other menu items. This time the chicken came out lukewarm, two different times, and had a mushy texture to it.
Our waiter was terrible. We had to find other waitstaff to address the food issues, refill our drinks and provide us any attention. We were there for a birthday celebration and he failed to make it clear that for a “free birthday dessert” they had something special and if you ordered off the menu we’d be charged. The three of us there discussed his mumbling when explaining the dessert option after he fact and we’re still confused.
UPDATE: Manager reached out to us and made things right. Willing to try again!
I like this place more and more all the time. Will definitely be part of our regular rotation.
Everything was great. Our waiter was hard to find a couple times but he eventually came around and it was so delicious!
Great food and service. Love the online reservations. Great ambiance for a birthday dinner. Food slightly overpriced but that's how it goes in that shopping center.
Always great service and fantastic food!
First time for lunch. Excellent steak sandwich. Will return.
I went there to celebrate my sister's '50th' birthday with a nice dinner. Using OpenTable was easy and the restaurant was ready to celebrate since I selected 'birthday' on the reservation. The Waitress was incredibly nice and brought a complimentary dessert plate (Excellent Presentation) with their cream brulee cheesecake!
Firebirds never disappoints! The Tenderloin Salad was delicious and done to perfection! Our waiter kept our drinks fresh which is always a nice addition!
Beautiful restaurant and great menu. I had the pineapple chicken wirh mixed veggies. I was not impressed with the food. Chicken was not wood fired -it tasted like it was warmed up and the veggie portion was small and nothing special. It was average
Our waitress Maddie did just great with her attentive, caring service to meet our needs! Food was good as always!! The Asst. Manager also came by to check if everything was good.
The ambiance is always good, the food quality and quantity is good and the management makes sure things are all good (and if not they fix it).
Service and food experience was less than average. Undercooked steak, cold potatoes and the staff was preoccupied with side work. We won't return.
Arrived for our reservation & was told that they were waiting on tables to clear. 6 top came in behind us & was seated within minutes. Understand we have 3 & they had 6 but we were seated at a 6 top. Waiter didn't know that the kitchen had ran out of the soup of the day until a runner brought out chili instead of the soup of the day. Entrees were very good but again the kitchen ran out carrot cake that was listed on the menu. Daughter was served a brownie with no icecream & the cheesecake bites tasted frozen! First impression was not good but the entrees were excellent! Never did see a manager even though I asked to speak to them.
Great atmosphere and the service was above amazing. Elizabeth did an outstanding job and was a treasure to have as our server. Great smile and very pleasant professional demeanor. Will be back because of her!!
Had a large group (9 people) and the service was fantastic! Food delicious! Will definitely go back. Also a good date night spot.