Firebirds Wood Fired Grill - Orange Village
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Dirty- bathrooms, plates, cups, even the server’s mask was visibly dirty.
Waitstaff seemed totally uninterested in being at work.
Food was average at best. 3 steaks ordered med rare and all came out different. Broccoli was old and was both overcooked and undercooked.
5/6 meals were brought to the table. The 6th was just forgotten.
Overall- definitely wasn’t the worst. Just VERY underwhelming.
Service was really lacking. Waited 15 minutes for server to take drink order another 10 minutes to place food order and 15 minutes for the bill. Food ranged from good to sending the salmon back twice. Didn’t get a chance to order dessert. My carry-out a week earlier was excellent. Maybe the good weather turnout overwhelmed the staff. Other visits there were fine so I won’t let this time deter me.
Went for lunch, made reservation, did not need to. Ambience is nice. Waitress was very good, professional, pleasant and attentive. Ordered chicken, was a little dry, au gratin potatoes good, salmon too salty, port mushrooms waaaaay too salty, lobster dip awesome. Left good tip purely for and based on Waitress service. Without her would not go back.
Service is excellent, food and wine also excellent. We will be back.
It took an extremely long time to get our food. Once it arrived it was cold as if it were sitting around for a while. Place was not extremely busy.
Food was delicious. Came in a timely manner. No waiting with our reservation.
Loved the food! I've never had a bad experience at Firebirds.
Our server was outstanding. She was accommodating and efficient. The patio provided a great view with warmth.
Enjoyed lunch at this Pinecrest Orange Village restaurant. Server was excellent. Lots of choices for lunch at reasonable prices. Pasta with chicken lunch selection was huge-enough for two people-not overly spicy. Husband enjoyed very large fish sandwich.
Will return for lunch again.
They went a special mile for ny birthday providing dessert and candles also card signed by staff really appreciated that the wings were very dissapointed with not smoked nor buffalo?? I felt sirloun steak was not a good cut of meat chewy everything else was fine.
Horrible, my steak was over cooked. Service was slow. I had to get up and get my own drinks from the bar. I sent my surf and turf back. As previously stated it was over cooked. I spoke with a manger. They had a fresh one made however that took 25 minutes. So as my party was enjoying their food. I was left sitting looking hungry and un amazed. Never again
Everything about this place was excellent from the moment We walked in, to the waiter and the food.
The food was good. The music was a bit louder that I liked and the chairs in the section we were in were uncomfortable. Will probably give it another try at some point.
The food was excellent the service was awesome I really enjoyed it. Plan to return very soon.
Always amazing! Highly recommend.
Firebirds was great. From the moment I walked in to being seated, the service was great. I ordered the seafood pasta and it was the best seafood pasta that I ever had! Really delicious. I will refer anyone to eat at this restaurant.
Tim was the best waiter I've ever had and I eat out alot
I was there for lunch and had a bowl of chicken tortilla soup and the shrimp & strawberry salad. It was delicious!!
It was my birthday, so I celebrated with a slice of cheesecake. Delicious!
The restaurant was clean, service was courteous and pretty fast until after lunch when service slowed a bit.
But, I can't wait to go again.
This was our first visit to this Firebirds. When we walked in, the manager was right there and the whole place had a really good vibe about it. They are warm, friendly, and professional. The food was very good for everyday dining, and the service was excellent. We could tell the manager took great care and runs a tight ship. All of the staff seemed happy and very inviting. We cannot wait to go back and try other dishes. The ribs were great!
I love it there
The appetizers, drinks and dessert were on point. The table behind me were loud and acting ghetto. The entree wasn't good. Had gotten the Kobe meatloaf isn't wasn't that good and my green beans weren't done and cold. My wife ordered something with chicken and she didn't like it. The deviled eggs, ahi tuna and lobster bisque were the bomb. The chocolate cake with ice cream was delicious. We will just order appetizers for now on from here.
The main reason for a less than stellar review was the service. The server was clearly under trained. He had to be told repeatedly to clear dirty plates, and refill water glasses. the entrees were not served at the same time, 1 was cold (salmon and potatoes), 2 were warm, and the burger was the correct temperature.
We had not been there in a while and this visit was below the standard we expected.
Always a great experience at Firebirds and food as always was delicious
Was not our first choice. Being Valentines weekend, most places were books
Awesome place to go and have dinner! I really enjoyed with my wife!
Everything was perfect...the only thing that could be improved is the bar service wait time...seems we always have to wait longer than normal.
Very good meal at a very reasonable price. I would go back.
We had a great time. Our server was very attentive. The food was great. The atmosphere was wonderful PHILLYSTEAK EGG ROLLS WERE EXCELLENT!
Excellent food, great service
The food was good, service was okay however there was no social distancing.
The service was terrible, all the tables around us got bread and we didn’t. One server introduced herself and then another one came 20 minutes later. It took about 45 after being there to get our first drinks. They asked if we wanted to order an appetizers and we haven’t even ordered drinks before then. The food however was very good. Best cheesecake I’ve ever had.
Everyone was so welcoming and sweet. We were very pleased with our experience! Good food, nice staff, sweet atmosphere.
The filets were average, server was blah (no personality-literally did not smile), best part was the green bean side dish
Kenny was a great server. We would ask for him again.
Sienna’s service was amazing! She provided great suggestions & paid great attention to detail for us. We loved the atmosphere as well as the food. This is our favorite restaurant.
The bar was extremely behind, it took 35 mins to get my drink, other than that it was great
Great food great vibe good service everything was good
An overall great dining experience! Highly recommend!
So many problems at our meal last night. To begin, at the bar, the bartender spilled part of our drink as she was shaking it. Poured the remainder into a glass and served it. Only 3/4 of a martini, but didn't think much of it. One guest never received the glass of water he requested. Seated about 15 minutes after our reservation time. After ordering is when things really went bad. One guest never received his salad. Couldn't flag down our server, so by the time he addressed this problem, most of us were done with our salads. Finally brought the missing salad, but it had the wrong salad dressing. Again, couldn't catch our server to correct the situation. A few of us ordered another cocktail, and it took about 30 minutes to arrive. Steaks were not cooked properly. Two guests ordered medium rare. One was overcooked, and one was undercooked. Again, server or management never checked on us, so we couldn't get this corrected. When our server finally returned to our table, we explained the situation. He sent a manager over who reluctantly removed the undercooked steak from the bill as the guest couldn't even eat the entire steak. A few of us had a great meal, so I know it is possible. But when one guest's meal is so disappointing, it detracts from the entire dining experience. So many restaurants at Pinecrest. Will definitely be trying a different place next time.
In our server's defense, he was exceptionally busy. However, poor planning by management or servers calling off last minute is no excuse for such poor service.
Overall, the food and thier signature marinated pineapple cocktail 🍸 drink, was GREAT! However, the waiter was very slow and forgetful and we were seated in the outdoor closed in area, which was freezing, even with the heat on.
Firebirds Wood Fired Grill - Orange Village does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Orange Village also offers takeout which you can order by calling the restaurant at (216) 910-9100.
Firebirds Wood Fired Grill - Orange Village is rated 4.2 stars by 1211 OpenTable diners.
Firebirds Wood Fired Grill - Orange Village does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.