Firebirds Wood Fired Grill - Orange Village

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1. AC

   AnjanetteC

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Great place to have lunch. Mimosas are good. Salads are good. Baby back ribs are good.

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2. TF

   TamikaF

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   I absolutely love Firebirds! The food is always excellent. The staff is professional, polite and considerate. The ambiance is amazing. I'm always excited to take my family and friends to dine here.

   Report
3. MC

   MichelleC

   Cleveland

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Everything was excellent. Food and service was great. Firebirds remains one of my favorite restaurants!

   Report
4. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food2service3ambience1

   The air conditioning wasn’t working very well at all. And my food was to charred where it had a burnt taste on the outside

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5. CB

   ChefBill

   Cleveland

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   overall2food2service4ambience2

   Took 20 minutes to seat us at a table that was unbalanced and next to a door that opened all the time. The Lobster Queso was okay but the chips were from a bag and stuck together. I order a Ribeye Steak Medium Rare and it came out Medium Well. I sent it back and the second one came out barely warm with a couple grill marks. It was still raw or Extra Rare. The steak was from the butt end of the rib and very gristly. The server was good but obviously overwhelmed. I was charged the full amount for our meal with no apology from the manager. I have worked in the hospitality industry for 30 years and I am sad that the customers treat the employees in restaurants poorly when the staffing problem exist as they do now. However, this is no excuse for the restaurant management to not work to engage a customer when there is a problem with their food. I have worked for corporate restaurants and the expectation was at least 15% of the food be comped because of customer complaint.

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   It was very nice and my waitress Star, was AMAZING.

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7. OT

   OpenTable Diner

   Cleveland

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food5service4ambience4

   Fathers days took my dad and my two of family members out for dinner. Service was slower than usual but to expected. the food was great and staff was friendly as always.

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8. GO

   GregO

   Cleveland

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food1service2ambience3

   Our Burger was raw in the middle and my Ribeye would’ve been rare if they cooked it a little longer……had to send both back. We saw a bunch of patrons doing the same. Pretty sad for a wood fired grill. Manager very apologetic and took both off check……

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9. ME

   MeliaE

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food5service4ambience4

   I was seated within 5 min. Server was pleasant and responded in timely manner. The food was good and hot! Nice restaurant.

   Report
10. WT

    WishfulThinking

    Cleveland

    1 review

    1.0

    1 review

    Dined on June 18, 2022

    overall1food1service1ambience3

    Walked in and was taken to our table right away due to having a reservation. Unfortunately, one of us had to stand at the table for 5-7 minutes while the waiter took another table's order with his back to us. Not a huge deal, but okay. Finally, all of us are sitting down. We wait and we continue to wait. 10 minutes later, still no service. We showed ourselves to the door and went elsewhere. Good luck with service.

    Report
11. DF

    DFoodie

    Cleveland

    18 reviews

    3.0

    18 reviews

    Dined on June 18, 2022

    overall3food3service3ambience3

    We were celebrating fathers day. Everything was good. Lobster was too salty and they forgot one item in our to-go .

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12. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    My family and I took my father to Firebirds for an early Father’s Day dinner. Our waiter, Timeeka W. was wonderful. She was very friendly, had us laughing at times and always made sure we had everything we needed. The food was great and she also gave us a desert for my dad. I highly recommend going here!

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13. W

    sunflowersW

    Cleveland

    29 reviews

    vip
    3.0

    29 reviews

    Dined on June 14, 2022

    overall3food3service2ambience2

    No water or greeting by server. Manager stepped in brought water and took drink orders. Food mediocre

    Report
14. TL

    TraciL

    1 review

    3.0

    1 review

    Dined on June 13, 2022

    overall3food4service4ambience3

    It took a a while for my table to be greeted… sign of the times We decided to move to bar and our server helped us but the bartender was much to be desired. He wasn’t friendly and seemed annoyed because he was overwhelmed with guests Thank goodness for our server

    Report
15. AW

    AudreyW

    Cleveland

    4 reviews

    3.0

    4 reviews

    Dined on June 12, 2022

    overall3food3service3ambience4

    Service started off really good but my striped bass and asparagus was over cooked. They did redo it so I just took it home. Appetizer (Ahi tuna) was very good. Drinks (sangria) were very good. Waitress was very pleasant but near the end the service became very very slow

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16. I

    Isabella17

    Central Coast

    24 reviews

    vip
    4.0

    24 reviews

    Dined on June 12, 2022

    overall4food4service5ambience4

    Our Dinner was great with OUTSTANDING Service by Curtis!!

    Report
17. KW

    KendallW

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food2service5ambience3

    Went for the special unfortunately all steaks were over cooked but that’s what you get when you want a deal lol

    Report
18. TS

    TracyS

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food1service1ambience2

    An hour to get food Food was over cooked and cold Very dissatisfied with service time and quality of food. I can be reached at 216-798-1718 to further discuss Tracy Seaberry

    Report
19. LL

    LorettaL

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Jay was a wonderful server. Very pleasant. The restaurant was busy but service was great

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20. Y

    Yummy2

    Cleveland

    12 reviews

    5.0

    12 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Our dinners were delicious- grilled steak salad and pineapple chicken with side of port mushrooms…served hot Wish we could have gotten our bread before the meal, but not the server’s fault. Server was friendly and very competent

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21. EZ

    ElleZee

    Cleveland

    12 reviews

    4.0

    12 reviews

    Dined on June 11, 2022

    overall4food4service4ambience4

    Sous Chef Courtney S was fantastic! We have numerous alee\rgies and dietary restrictions, and Courtney took the time to learn all of our needs and ensured our meals were all executed safely & deliciously for us. Our regular server was okay, but Courtney went above and beyond!

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22. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food3service5ambience4

    Needs better management. You can tell they are either short staff or is run by someone with little to no management experience

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23. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience5

    Great food, fast service!

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24. RA

    RonaldA

    Cincinnati

    11 reviews

    vip
    5.0

    11 reviews

    Dined on June 7, 2022

    overall5food5service5ambience5

    Great serving staff

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25. PA

    PaulaA

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service4ambience5

    I just love the restaurant. The staff and servers are so very friendly and the food/drinks are absolutely delicious

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26. OT

    OpenTable Diner

    Cleveland

    3 reviews

    3.0

    3 reviews

    Dined on June 5, 2022

    overall3food2service4ambience5

    The chicken was a little cold. You could tell that it was the first meal that was cooked. The steak was really rare that it seemed like it was just killed in the back put on the grill for 30 seconds to char and that was it.

    Report
27. GB

    GregB

    Cleveland

    16 reviews

    vip
    2.0

    16 reviews

    Dined on June 5, 2022

    overall2food1service3ambience3

    I’ve been at Firebirds numerous times before with great service and food… not this time! We waited about 15 minutes for a waitress to come after being seated by the hostess. We both ordered chicken sandwiches, which we previously had, and the chicken was tasteless, dry and completely over cooked! The cheese on the sandwich was cold shredded cheddar cheese used in salads. Firebirds has fallen so much I will not dine there again. Pinecrest has much better choices than Firebirds!

    Report
28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food4service4ambience4

    My wife ordered the Prime Rib, she got a nice cut of Prime Rib. I ordered the Ribeye . It was good, but wished I ordered The Prime Rib

    Report
29. LC

    LCJL

    Cleveland

    2 reviews

    vip
    1.0

    2 reviews

    Dined on June 4, 2022

    overall1food2service1ambience2

    We are very understanding of the current understaffed and untrained restaurant industry. With that being said, our server had no clue she was performing at less than even a 1 star level. Drinks were requested twice before being served after the first course of dinner. The drinks were incorrect, served with no ice and the wrong kind of vodka. Took her two tries to get it semi-correct. There were six people and 3 of the orders were served incorrectly. Bread had been requested twice before being brought after the main course. Dirty dishes were not removed when the main courses arrived and we had to stack them in middle of the table. The food was not up to par for this restaurant and mediocre at best. As noted above, we are a very understanding group and left the waitress more than a standard tip (as we always do) but Firebirds is now on our “DO NOT RETURN” list, which is a shame because we used to enjoy it so much.

    Report
30. BT

    BobT

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience4

    Our server was fantastic! Very attentive to our needs - never an empty glass and helpful and knowledgeable answering questions about menu selections. Between the server and the great food, we will be back.

    Report
31. BN

    BNette

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    Very nice! Food was great. Ambience fantastic on a beautiful spring afternoon.

    Report
32. C

    Cherish

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    Staff was friendly and food was delicious. Will be back!

    Report
33. OT

    OpenTable Diner

    Atlanta

    6 reviews

    1.0

    6 reviews

    Dined on June 3, 2022

    overall1food1service1ambience1

    We came her for my daughters Birthday and we will not return. We were seated nearly 25 minutes before we were even given water. Our dinners came out after a very long wait and was cold. We watched about 11 tables be seated , served and checked out while we waited for our food.

    Report
34. OT

    OpenTable Diner

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined on June 3, 2022

    overall5food5service5ambience5

    Excellent service from our waiter

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35. LC

    LaportiaC

    1 review

    5.0

    1 review

    Dined on June 2, 2022

    overall5food5service5ambience5

    It was amazing I loved everything about the place, the people and the decor

    Report
36. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 1, 2022

    overall5food5service5ambience5

    The food was great! I really enjoy my BLT salad with steak. One of my favorite places to eat and I always recommend them!

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37. CH

    CharlesH

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on May 30, 2022

    overall5food5service4ambience5

    Excellent experience. Good service and food was wonderful. Appreciated the invitation for a free dinner for vets on Memorial Day.

    Report
38. TM

    ToniM

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    Service was awesome! The food was to die for! It was a special going on for Memorial Day veterans and military buy 1 get one free!Thanks for thinking of us Military past and present

    Report
39. JO

    JuliO

    Cleveland

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5

    Offering veterans a complimentary meal on Memorial Day is a win for this restaurant! It was wonderful to see so many young servicemen and women dining. Thank you

    Report
40. g

    grammajo

    Cleveland

    5 reviews

    4.0

    5 reviews

    Dined on May 30, 2022

    overall4food4service5ambience3

    We enjoyed our lunch at Firebird very much. They offered a buy one get one free for Military on Memorial Day. My husband 's ribs and baked potato were great and my chicken kabob and Southwestern potatoes were also good. Our server was very attentive and pleasant.

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